Customer Reviews for U-Haul Moving & Storage of South Streamwood

1,478 reviews

529 E Lake St   Streamwood, IL 60107
(can only enter from lake street eastbound, NO CUSTOMER PARKING AVAILABLE AT THIS LOCATION)

(630) 483-0608

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(630) 483-0608

529 E Lake St
Streamwood, IL 60107
(can only enter from lake street eastbound, NO CUSTOMER PARKING AVAILABLE AT THIS LOCATION)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everyone was very friendly.

maria harris 
Rating:
5.0

N/A

dakota miller 
Rating:
5.0

Person in Streamwood was fantastic, explained everything very well, knew what he was doing.

Michael Eisenberger 
Rating:
5.0

Kevin was great with his customer service.

Dorice Griffin 
Rating:
5.0

My experience from beginning to end has been superb. The young man that I worked with was great at explaining the details of the contract. He made the check In and out extremely easy. In addition, he has excellent communication and customer service skills. He always has a huge smile, is eager to help, upbeat and outgoing. This young man deserves a raise or a promotion into management. We need more people like hiim. Keep up the good work.

Cynthia Flowers 
Rating:
5.0

Customer did not leave a comment.

Scott Harbaugh 
Rating:
5.0

Customer did not leave a comment.

DENNIS MCDONALD 
Rating:
5.0

Good

HENNRRY GODOY 
Rating:
5.0

Customer did not leave a comment.

Keon Perez 
Rating:
5.0

Improve the information exchange between the web reservation portal and the POS terminal. DeShawn (who was great to work with at checkout) asked me for the same information that I entered when reserving the truck and entered it into the system.

ALFRED LILIANSTROM 
Rating:
5.0

Customer did not leave a comment.

Jacob Janavich 
Rating:
3.0

Cable was not fully inspected while hooking up trailer.

Gary Matula 
Rating:
5.0

Will recommend

Aries McGrew 
Rating:
1.0

From the GC, to the manager, all the way down to the staff members. No one know what's going on or how to fix it. They cut locks without you being there . Read reviews before walking into this place or actually I encourage to go to this place so you can see foe yourself. It starts right when you walk in the door. Good luck and have fun with it, they are all stupid and love putting on a show.

Mary Pitsenbarger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

livija urbonniene  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Diego Valenzuela 
Rating:
5.0

Customer did not leave a comment.

rogelio solano 
Rating:
5.0

Customer did not leave a comment.

Rodney Hunter 
Rating:
5.0

Great service and friendly!

Athena Logerquist 
Rating:
2.0

Customer did not leave a comment.

Johnathan Veenstra 
Rating:
5.0

Customer did not leave a comment.

Belinda Carter  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Amal Naik 
Rating:
4.0

This U-Haul location was very clean and acceptable

quincy COLE 
Rating:
1.0

We selected a location near our hotel and airport. At the last minute, we had to travel a long distance in the cold and at night to get a truck at another location. The APP did not work. Fortunately, the manager was on site and started the rental. Awful service from your company.

mark moran 
Rating:
5.0

Customer did not leave a comment.

Alexandra Mason 
Rating:
5.0

Customer did not leave a comment.

DESIREE HENDERSON 
Rating:
5.0

Reserved a indoor unit. There was only outdoor units available

Belinda Carter  |  First Impressions 
Rating:
2.0

Inside of cab was sticky from soda or coffe and inside windshield had splatter spots all over it The storage area wasn’t swept out

Craig Greiner 
Rating:
5.0

Customer did not leave a comment.

MEGHANN HINKLE  |  Overall Experience 
Rating:
5.0

Great experience every time.

gustavo mendez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

francisco vazquez 
Rating:
5.0

Best service and very very clean truck

Khaja Naseeruddin 
Rating:
1.0

The guy working was nice and I got there right when they opened.The trailer I rented was buried in 4ft of snow that a plow had buried in, which had turned to ice. I had to help the guy unbury it which set me back a half hour plus exerted a lot of energy doing that when I had to load a trailer afterwards, going up and down three flights of stairs 40 times by myself was not fun. I would think that the guy working the day before would have unburied the trailer seeing a rental was coming in.

Tyler Janusz 
Rating:
1.0

Customer did not leave a comment.

REGINALD FITZGERALD 
Rating:
5.0

Customer did not leave a comment.

Richard Filippo 
Rating:
5.0

Great experience from start to finish. Would definitely recommend

Tiffany Redmod-Meane 
Rating:
5.0

Pickup and drop off was quick and easy. The cargo van was much bigger than expected and was able to fit much more in it than I thought I would. If I ever need one again, will definitely come back and recommend others to do the same.

Brian White 
Rating:
5.0

Guys at the register was very friendly

radion bulimaga 
Rating:
5.0

Customer did not leave a comment.

John Zavala 
Rating:
5.0

Customer did not leave a comment.

Richard Alvarado 
Rating:
5.0

Deshawn was super helpful and had trailer and truck ready to go for us.

TAYLOR MITACEK 
Rating:
5.0

Customer did not leave a comment.

Josmar Roa-Sanz 
Rating:
5.0

Customer did not leave a comment.

Justin Oliver 
Rating:
5.0

Friendly office

IURIE CHEPTENE 
Rating:
1.0

The man behind the counter was extremely unprofessional. I scheduled my pick up for 9, I wasn’t helped until 9:15, I told him I was under a time crunch and he said it was a you problem. He made me wait when the new guy couldn’t figure out how to use the system and then threatened to not help me at all. Extremely unprofessional had I not needed the truck I would have cancelled immediately I will never ever recommend using uhaul or that location. This guy has no business dealing with customers .

Michael Katz 
Rating:
5.0

Very pleased overall.

Matthew Wlodek 
Rating:
5.0

Everything looks OK

Formu Damatius nji 
Rating:
5.0

Customer did not leave a comment.

Jean Paillant 
Rating:
5.0

Customer did not leave a comment.

Rustam Shakirov 
Rating:
5.0

Customer did not leave a comment.

DOMINIC CARLOS 
Rating:
5.0

Nothing I received great service at this location.

armando cartagena 
Rating:
5.0

Customer did not leave a comment.

Patrick Gibbons 
Rating:
5.0

Customer did not leave a comment.

arslan agabayev 
Rating:
5.0

Customer did not leave a comment.

Edward Deal  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lisa Del Giygidc  |  Overall Experience 
Rating:
5.0

Improve the app. When returning your truck it never seem to act right make you think your doung something wrong other then that nothing

fayedora MADISON 
Rating:
3.0

Customer did not leave a comment.

Callie Surber 
Rating:
5.0

Customer did not leave a comment.

Trena Nendick 
Rating:
5.0

All good thanks

Angel Makencie 
Rating:
5.0

The guy who checked us in and out was awesome personality and very quick with the process this guy brings the light to your location

Latisa Arterberry 
Rating:
4.0

Customer did not leave a comment.

jose martinez 
Rating:
4.0

The camera on my phone was not scanning the drop off location/ truck so I hope I don’t get charged the $20

janelle fermaintt 
Rating:
5.0

Larry and Kalvin answered all of the questions. showed me what to do.Pleasant to work with.

Annie Jarvis  |  First Impressions 
Rating:
3.0

Your on site staff can be bit more accommodating.

ROY ELAMANA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda Earley 
Rating:
5.0

Customer did not leave a comment.

Ronald Adamek 
Rating:
2.0

The storage area for these trucks is in the back of a wooded lot, not well lit or safe at all, especially for a single female. I was charged for moving blankets I did not recieve and charged an OUTRAGEOUS amount for gasoline. I won't be renting from this location in the future. The truck was clean and ran well, plus the employee was friendly and helpful.

Robyn Cotter 
Rating:
4.0

It would be great if more lights could be installed at the location. It’s hard to see the entrance once it’s dark outside

Guadalupe Talavera 
Rating:
5.0

Very good customer service

Kevin Skweres 
Rating:
5.0

Great customer service! I will be back to this location. Thank you

Carmen Rodriguez 
Rating:
4.0

Customer did not leave a comment.

Franklin Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Johnathan Veenstra  |  Online Move In 
Rating:
5.0

The employee helping connect the trailer and get the dolly was very polite and helpful. Thank you!

ALEXANDER KLINE 
Rating:
3.0

Customer did not leave a comment.

Jeffrey White 
Rating:
5.0

Customer did not leave a comment.

Lyle Alt 
Rating:
3.0

I was waiting a very long time to be serviced. A young lady and I waited and waited. When the gentleman came in to assist us, he was not the friendliest. He told us that there was a walkie available on the front desk but there is so much going on with tying to get into your app and confirming that I was at the right location, that the lady and myself didn't even know there was a walkie on the table. I have had uhaul experiences in the past and it went a-lot smoother than this one. The app kept kicking me out saying I was not at the right location. I had to keep waiting for an agent and it kept saying something went wrong on their end. The app is not good at all. I just wanted the guy at the desk to register me and let me get on my way. But he said I had to go through the app which was a pain. My appointment was for 11:00am…I didn't leave this facility until 11:49am…. When I received the keys he told me truck is way at the end, thats it. I didn't know which one or where at. I didn't know what way at the end ment. He was so worried about ordering his lunch that I had to figure things out myself. I came back in for him to assist me with finding the truck that I had to wait until he was done ordering his food for him to service me. It was not what I had expected, especially dealing with having to move on top of all that.

Morgan Johnson 
Rating:
5.0

Customer did not leave a comment.

Dina Abdelhadi 
Rating:
5.0

Thank you everything went great

Lilly Hassani 
Rating:
5.0

Customer did not leave a comment.

Patryk Hajduk 
Rating:
1.0

Scammers scam me for $400 Will never use your service again

Nazarii Lernatoych 
Rating:
5.0

The app doesn't work

Keith Abrahamsen 
Rating:
1.0

Customer did not leave a comment.

Mitch Lenzi 
Rating:
4.0

Customer did not leave a comment.

Andrea Beeler 
Rating:
5.0

Customer did not leave a comment.

Bob Ray 
Rating:
5.0

Customer did not leave a comment.

Robert Fitzpatrick 
Rating:
4.0

Nice friendly people

Nicole Dropp 
Rating:
5.0

Customer did not leave a comment.

frankie bennett 
Rating:
5.0

Great customer service

Nurbek Ormonov 
Rating:
5.0

Customer did not leave a comment.

Johana Oviedo 
Rating:
4.0

Customer did not leave a comment.

deep Shah 
Rating:
5.0

Everything was great with rental location and uhaul equipment. No complaints there. But if you are using the 24/7 mobile rental make sure you add an extra 45 minutes for pick up and 45 minutes for drop off. App is super laggy and takes forever to do the check in/out process.

David Aufiero 
Rating:
2.0

The attendant that checked us out at 10:30am was awesome. The attendent that closed us out on the return, was rude, argumentative and wanted to debate. The gas tank was returned to the exact same level as when I picked it up. Not only did he mark the tank lower than it actually was, he then wanted to ague with me. I went to show him the gas receipt, he refused to look at it or at my original paperwork. It's not necessarily the money, but just being treated so rudely and unprofessionally. We did 2 back to back rentals for my daughter's wedding. My wife accidentally went to the wrong location on lake street and they were awesome, this place, actually this guy, just seemed like he wanted to give us a hard time. I would like to speak to the owner if possible.

Rich Montbriand 
Rating:
5.0

The agent was so nice and helpful, I would not change anything. This was a smooth move . Thank you

Kyrah Wright 
Rating:
5.0

Customer did not leave a comment.

Bonnie Fukala 
Rating:
5.0

Good manager & Staff very co-op erative, helpful,well behaved. Very good customer service. I will prefer to avail this service& Recommend others. Best wishes. Thanks.👍

Khalid Khan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cyd Vero 
Rating:
5.0

Customer did not leave a comment.

Omar Amezquita  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dan Dziengel 
Rating:
5.0

The staff at U-Haul were SUPER professional and kind. They answered all of my questions and didn’t try to sell me anything more than I needed (though they did mention they had whatever I could possibly need for my move). The facility was easy to find and get around. My one issue was the truck itself. It was old (though very clean), and U-Haul even marked where the truck was damaged. The reason for this ding is that the truck would not drive more than about 40 mph (and yes, I switched it so it was NOT it tow mode). While I was en route to my house to load it, that ride that was about 12-mins from home took me almost 30-mins. Wouldn’t be a big deal if I didn’t have the truck back 6 hours later. Also, it was hot and the AC seemed to barely cool me off. Other than this minor (yet important issue), I had a great experience and would definitely return to this U-Haul facility.

Bianca Sanders 
Rating:
5.0

Not much, everyone was really nice and polite. I was greeted promptly and respectfully when I arrive, also when I left.

Long Tang 
Rating:
5.0

Customer did not leave a comment.

James Lambatos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Lambatos 
Rating:
5.0

Location is easy to find and convenient to our move. I've only been in the daytime and its clean, staff is courteous, plenty of room to turn around a 15 foot truck. ********************************************************************************************** UHAUL has been great. Getting bombarded 5x with spam texts in 24 hours to leave you a review before any final additional bills or anything have even come through is beyond 'pestering' and is annoying as can be. I'm filling this out to make you go away. I'm not ding-ing the facility with a bad review for it because I know this is all generated by corporate, but jesus, I just drove your van 500 miles and dropped of and picked up equipment along the way, maybe not have my phone dinging constantly while IM STILL IN THE VEHICLE to leave reviews already.

BENJAMIN BREYNE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mischelle Grossman 
Rating:
3.0

My issue was with the actual moving experience not the facility

Kevin Cunningham  |  First Impressions 
Rating:
5.0

I am not satisfied with the advertising, they offer a value for the rental of the van $29 dollar and finally when charging through the card one pays 40 dollars more, in addition to this the mileage was not much on the two occasions that I used it, nor was it I passed the estimated time, I was not very happy

Gina Padilla 
Rating:
5.0

It has been a while since I’ve rented a truck. It was really easy and most of the information wa s taken care of before getting to desk. It only took 5 minutes s to get in and out the door walking to the truck.

Brian Clary 
Rating:
4.0

This was the location where I swapped my broken truck with a new one. The manager was great. He was knowledgeable and helpful. He was one of the few people that helped make a terrible experience a little better.

Ken Denson 
Rating:
5.0

Make it easier to check in online. It’s not easy. I had such a hard time because he came a little late to bring back the truck. I had to do it online and it was just way too hard for me. I couldn’t figure it out.

LYDIA MALDONADO 
Rating:
5.0

Friendly, efficient and good service

philip guerra 
Rating:
5.0

returning the vehicle was quick, easy, and efficient. Staff onsite was very helpful and friendly

Amin Ismail 
Rating:
5.0

Customer did not leave a comment.

Mark Jenison 
Rating:
4.0

Check in guy is really nice!

Nilesh Patel 
Rating:
3.0

Pick up and drop off we’re extremely confusing. I would not recommend.

David Kim 
Rating:
5.0

Such an easy experience. The rep at my location was super thorough, friendly, and informative. Great experience. Truck was good and easy to manage.

Carrie Alston 
Rating:
5.0

Customer did not leave a comment.

Hope cantu 
Rating:
5.0

Customer did not leave a comment.

WILLIAM LAUTH  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Richard Jacques  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Freddie Gray  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FREDDIE GRAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rex Camposagrado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

daniela ramirez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Evgeni Haralanov  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALICIA DUNCAN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alyssa Jenkins-Bruessard  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

FERNANDO WILLIAMS  |  Overall Experience 
Rating:
5.0

Jacob was kind courteous and very helpful. He made our experience less stressful. We truly appreciate him.

marlo condotti  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

disnarda gamez  |  Overall Experience 
Rating:
5.0

Office staff was great ..friendly helpful and just great people

NICOLE BEASLEY DROPP  |  Overall Experience 
Rating:
5.0

Always pleased with their customer service..

ALICIA TORRES  |  Overall Experience 
Rating:
5.0

You have great people working for U-Haul. This is a great place to rent

ELIESER DEJESUS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Amezquita  |  Overall Experience 
Rating:
5.0

You’ve got great people at this location

ELIESER DEJESUS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley Winbush  |  First Impressions 
Rating:
5.0

EXCELLENT JOB by both Jake & Kevin. They went out of their way to be I/we were happy. Friendly, polite & courteous! GREAT customer service skills. Both gentleman are a true asset to your U-HAUL company. Keep up the good job!! Best regards, Craig Ochoa (unit #404).

craig ochoa  |  First Impressions 
Rating:
5.0

Thank you Jerry & Jakob!

Tracy Chabrier Huizenga  |  Overall Experience 
Rating:
5.0

Nice place nice people

FERNANDO WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lukasz zycki  |  Overall Experience 
Rating:
5.0

Extremely friendly staff . Jerry the Manager was super helpful and supportive .

Kothandraraman Ranga Rajan  |  Overall Experience 
Rating:
5.0

Jerry is the very best!! I really appreciated his cheerful, professional and knowledgeable service. I was very stressed and he really put me at ease, as we all know moving can be stressful. 1out of 10, Jerry is a 20!

Julianna Reyes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sam Abraham  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kiley Sheedy  |  Overall Experience 
Rating:
5.0

Thanks, U-Haul, for an excellent experience

Debbie Leigh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Benedict Aouino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tawanna Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Lambatos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EUGENE FLOSS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICKY BELL  |  Overall Experience 
Rating:
5.0

Es una empresa muy pero muy útil y necesaria ya que te ayuda a disminuir ese stress que causa cambiar de vivienda

disnarda gamez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Demetrica Car  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank Dejoy  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Doucette Alvarez  |  Overall Experience 
Rating:
5.0

The gentleman who helped me coordinate my move in and Uhaul trailer drop-off was very helpful and informative. I felt he went out of his way to make sure my late-night, icy cold move in was smooth and fast as possible. I very much enjoyed the ability to simply click a few buttons and complete the move-out process online.

Jason Nelson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HOPE OLSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela Aguirre  |  First Impressions 
Rating:
5.0

I like the alarm system and cameras. I feel my things will be safe

mary neubecker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Bell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura DeGan  |  Online Move In 
Rating:
2.0

When I reserved the unit online and arrived in-person to pay (with movers and truck rented) I was told my reservation was given away and offered a smaller unit. This forced me to find other places to store my property until I could find another storage unit and move out of U-haul. Bad experience.

Frank Esposito  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERICK MORALES PARDO  |  Overall Experience 
Rating:
5.0

The people that work there always do a good job they do the best they can even though they’re understaffed and overworked, please get them some help. Jim V

James Volpentesta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA HAYNES  |  First Impressions 
Rating:
3.0

I closed my unit out because of the rate increase. 100% understand the need to raise rates but you need to give current tenants 6 months at the current price. Just a suggestion.

Matthew Quinnan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERICK MORALES PARDO  |  First Impressions 
Rating:
5.0

I am a long-time tenant and have found every employee over the years to be courteous and helpful. I often recommend this U-Haul Moving and Storage business to others.

JANET BASSITT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FREDDIE GRAY  |  First Impressions 
Rating:
4.0

You could raise your swipe boxes, as they are awful low for a pick-up truck

Michael Fraas  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Adrian Perez  |  First Impressions 
Rating:
3.0

The people that ran this facility were kind and curious. I was very pleased with them.

Dawn Holz  |  Overall Experience 
Rating:
3.0

I booked a smaller storage for less money but when I showed up, they didn't have my booking. As it was last minute, i had no choice so ended up booking a much larger unit for more money. They should have offered me a discount for their mistake.

Syed Izhar  |  Overall Experience 
Rating:
5.0

Very friendly staff ..very helpful..

Virginia Russo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Markunas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PRZEMYSLAW HYPTA  |  Overall Experience 
Rating:
5.0

Thank you, Jerry and Kevin. Best wishes moving forward; have a blessed and prosperous year.

Samantha Crawford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Williams  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jared Protz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Pahlke  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ADRIAN KAMIDE  |  Overall Experience 
Rating:
5.0

The staff were always available and answered my questions. No problems ever! Would use this storage place again if needed to.

SHARON RUSCHE  |  Overall Experience 
Rating:
5.0

Well over a year ago we moved from the Public Storage in Hanover Park to your facility in Streamwood and couldn't be happier. Since then I have rented several trailers and Jerry and Kevin have been outstanding. They always pick up the phone and always willing make sure the customer is satisfied. You are fortunate to have such a great team. Richard Konstanzer 630-837-4799

RICHARD KONSTANZER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Syed Izhar  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karl Mondloch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Min Lee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MELINDA COBARRUBIAS  |  First Impressions 
Rating:
5.0

I would definitely recommend U-Haul Streamwood facility Jerry and Kevin were amazing

DELMAR BAKER  |  Overall Experience 
Rating:
5.0

The manager Jerry was the best most courteous person, he made you feel like family and tried every way to help out the customer. You don't find that very often anymore. I am glad that uhaul has men like him working for the company. What a GREAT asset

Peter Chiodo  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marie Blue  |  Overall Experience 
Rating:
5.0

1st month is free-great offer for me ! It is very easy to come and keep Your staff.

Oleg Miron  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CRAIG LANGOHR  |  Overall Experience 
Rating:
5.0

Jerry Kevin and Doug we’re all very knowledgeable explained everything to us very well went above and beyond our expectations on help that was given to us Will still use the facility and also definitely recommend it to other people

DELMAR BAKER  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SCOTT EDWARDS  |  First Impressions 
Rating:
5.0

The guy that helps me check in was great

Darnisha Kearney  |  First Impressions 
Rating:
2.0

I reserved a 10x20 and when I came to move in (after setting up everything at home) I was told my reservation was given to someone else and I was forced to rent a smaller unit, thus screwing up all my plans. What good is a "reservation" system if nothing is reserved. Now I have to rent another unit, and it will not be at U-haul. Thanks.

Frank Esposito  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael Fraas  |  First Impressions 
Rating:
5.0

Jerry was very professional and got me set up with my unit quickly.

Daniel Lerma  |  Online Move In 
Rating:
5.0

Great people, great service! Moving is chaotic as is but things become much pleasant when there is a friendly staff helping you out with unknowns. I highly recommend this location to every one for storage needs and truck rental! You won't be disappointed!!!

Mehmet Aygar  |  First Impressions 
Rating:
5.0

Jerry and jake took good care of me

Francine Bez  |  First Impressions 
Rating:
5.0

Jerry was very friendly and helpful!

Carmen Rossolille  |  First Impressions 
Rating:
4.0

They guys were really helpful and kind

Virginia Russo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mian R Ahmad  |  First Impressions 
Rating:
5.0

Jerry was incredibly friendly and helpful and great to talk to. Very knowledgeable too!

Jared Protz  |  First Impressions 
Rating:
5.0

Fair price, clean and secure. Staff was great. Thank you.

Kerry Foderaro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elaine Mclaurin  |  Overall Experience 
Rating:
1.0

The agent didn't seem to know how to properly set up the account They have my last name misspelled. The lot wasn't plowed and there was so much ice, it was really dangerous.

Lisa Del Giygidc  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rachel Poole  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Megan Bravo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samson Olasunkanmi  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Dijion Duke  |  First Impressions 
Rating:
5.0

Excellent customer service all the time. Very impressed.

ralph argueta  |  Overall Experience 
Rating:
5.0

Jerry is very friendly and helpful.

Saima Azeem  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

glenn bond  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Konn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BONNIE MANSFIELD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mir Ali  |  First Impressions 
Rating:
5.0

I will like to thank the gentleman that took care of me when I arrived at the UHaul facility. From the moment I walked in the door he was EXCELLENT in customer service. It has been a long time since I was treated in a professional way. What else can I say, he was GREAT. That is the main reason I came back to Illinois. The professional way a customer is treated.

ralph argueta  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terri Hunter  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Joseph Malikowski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

megan burnett  |  Overall Experience 
Rating:
1.0

Customer service was awful. The employee called his manager because he didn't know what he was doing and the manager had such a mouth over the phone. He must have thought we couldn't hear him. We went to turn in the storage unit for a refund the same day we got it and we t told to come back two days later.

victor pelayo  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BARBARA WELCH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen Beach  |  Overall Experience 
Rating:
1.0

I moved into a unit and before I could get completely move in the unit was broken into. The facility is unprotected and the camera is only on the gate. When I had to report the problem the facility took my original call but when I tried to follow-up they kept hanging up on me. I had to get the police to contact the facility and manger to come and look. I sat around for 5 hours as they tried to find me another secure unit and now a day later I am concerned my property is not protected. I would like to be contacted immediately.

John Kemper  |  First Impressions 
Rating:
2.0

Main Security gate not operating and has no intention of ever working so whole facility is not secure. Lousy plowing leaving snow in front of doors. Our locking mechanism VERY difficult to slide over even after using WD40. Had to always bring pliers. No gutters on units means you deal with walking in and out under a "waterfall" when snow is melting. Finally moved out after 20 years. Old owner was much better. UHaul not so good.

JOHN NANCY CORDER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barry Bendeuha  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barry Bendeuha  |  First Impressions 
Rating:
5.0

Jerry was very informative and helpful. Good personality.

Mark Fitzpatrick  |  First Impressions 
Rating:
5.0

The staff at the streamwood location was the best I had ever come across. Helpful and knowledgeable at every turn. I highly recommend this location

shannon hoffman  |  Overall Experience 
Rating:
5.0

I would recommend this facility to friends.

RANDALL KOLK  |  Overall Experience 
Rating:
5.0

Great job everyone at uhaul. . Great people helped me from Illinois to Florida without any problems and actually had a lot of fun with a fast large move that normally would have been very difficult.

Joe Sapone  |  Overall Experience 
Rating:
5.0

Great place

Jack Buttitta  |  Overall Experience 
Rating:
5.0

Good friendly service.

MICHAEL NEELY  |  Overall Experience 
Rating:
5.0

After having terrible service at Public Storage in Elgin, I left their facility and went to U-Haul in Streamwood. Jerry was great to deal with and made the process quick and painless.

Ronald Kirchner  |  First Impressions 
Rating:
5.0

The best people!!!

LINDA KISSANE  |  Overall Experience 
Rating:
5.0

Thanks for your accommodation, I would recommend your location to my friends and I will be back.

ELIESER DEJESUS  |  Overall Experience 
Rating:
5.0

Nice friendly staff.

Dennis Cuasay  |  Overall Experience 
Rating:
1.0

always had good experiences with this company in CO, AZ and OK - for some reason - NOT TRUE IN STREMWOOD, RUDE STAFF CHECKING AND OUT - WOULD NEVER SEND A FRIEND TO THIS LOCATION!

Karen Pyka  |  Overall Experience 
Rating:
5.0

Great service. Very professional

Dennis Cuasay  |  First Impressions 
Rating:
5.0

As I was coming to the location near after-hours, I called U-Haul to see if I could drop off my stuff in storage after closing. Jerry was very nice and let me drop off my stuff....THANK YOU SO MUCH!

joe realzola  |  First Impressions 
Rating:
5.0

It was wonderful doing business with you guys, and i look forward to doing business in the future with you as well.

darrian harris  |  Overall Experience 
Rating:
4.0

I would recommend this U-Haul Storage to everybody customer service was good friendly people

john garza  |  Overall Experience 
Rating:
5.0

Clean and professional.

Michael Green  |  Overall Experience 
No reviews have been submitted for this location.

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