Customer Reviews for U-Haul Moving & Storage of North Helena

1,421 reviews

1700 Cedar St   Helena, MT 59601

(406) 417-3026

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(406) 417-3026

1700 Cedar St
Helena, MT 59601

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

BRIAN CROCKER 
Rating:
5.0

Customer did not leave a comment.

Lila Hirner 
Rating:
5.0

When I searched the Uhaul website this store wasn't included in the available stores. It was a recommendation by another shop that got me there. Otherwise I would have driven over an hour just to pick up the trailer at another shop. This is unacceptable.

JOAN HAVENS 
Rating:
5.0

Great storage experience!

Lisa Zebrun-Gero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bradley Dick 
Rating:
5.0

Friendly and extra helpful staff!

Veon Hatch 
Rating:
5.0

Being able to order it online was very convenient and helpful

Kimberly Jordan  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ken Hews 
Rating:
5.0

Great staff and equipment.

Ben Bergstorm 
Rating:
5.0

this place is all good

bruce baumgart 
Rating:
5.0

Customer did not leave a comment.

pam bowman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jared Kamp 
Rating:
5.0

Customer did not leave a comment.

Bastien Grandy 
Rating:
5.0

Overall great experience. Streamlined check-in and check-out. Friendly customer service. Would recommend.

Patty Rankin 
Rating:
5.0

Customer did not leave a comment.

johnathan Quisenberry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brad Slocum  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathy Derting 
Rating:
4.0

Customer did not leave a comment.

ROY SPEEG 
Rating:
5.0

Thank you Clay

DAVID SIMKINS 
Rating:
5.0

Clay does an amazing job:)

DAVID SIMKINS 
Rating:
2.0

Customer did not leave a comment.

Christina Exley  |  Overall Experience 
Rating:
5.0

Clay what is it is always a pleasure working with. highly knowledgeable, very professional.

Eddy Bermudez 
Rating:
5.0

Customer did not leave a comment.

Scott Parker 
Rating:
5.0

Customer did not leave a comment.

James Stanger 
Rating:
5.0

Customer did not leave a comment.

Bradley Slocum 
Rating:
5.0

Customer did not leave a comment.

Edward Diekman 
Rating:
5.0

Clay the manager was excellent. He went above and beyond to deal with any issues. His staff was the same way. The facilities were excellent.

Timothy Mckeon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brad Slocum  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brad Slocum 
Rating:
4.0

The Helena location is fine. The service was great. UHaul is an awful company for making me drive 3+ hours round trip to get a trailer that I reserved for Great Falls. UHaul’s business practices are deceptive. Suck it, UHaul.

Leslie Boyd 
Rating:
3.0

Customer did not leave a comment.

melvin sonsteng  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Zach Lloyd 
Rating:
3.0

Make sure the equipment is available on time.

Benjamin Cipriano 
Rating:
5.0

Customer did not leave a comment.

Paul Kenneth 
Rating:
5.0

The staff is great! Helpful and fun!

DALE FETZ  |  Overall Experience 
Rating:
5.0

None

Douglas Bawden 
Rating:
5.0

Very happy with the experience.

Phillip Enegel 
Rating:
5.0

I had a wonderful experience the staff was wonderful and extremely knowledgeable and very helpful!

Payton Nordahl 
Rating:
4.0

Customer did not leave a comment.

MATHEW STATES 
Rating:
5.0

Customer did not leave a comment.

melvin sonsteng 
Rating:
5.0

Customer did not leave a comment.

Ethan Hays 
Rating:
5.0

VERY NICE

julie Johnson 
Rating:
5.0

Everything was great. No complaints.

brittney lopez 
Rating:
5.0

Customer did not leave a comment.

Craig Lammey 
Rating:
5.0

Friendly. Fast

Kyle Smiley 
Rating:
5.0

Clay and his team always offer great customer service!

Dana Corson 
Rating:
3.0

The rear tire had a gash in the sidewall that should have been noticed, when I picked the truck up it was covered in snow I feel it should have been cleaned off and ready. The truck was amazing and worked well. Thanks

jeff cech 
Rating:
5.0

Customer did not leave a comment.

Leah Lee  |  First Impressions 
Rating:
5.0

Great customer service!

MONIQUE ENGLAND 
Rating:
5.0

I did not catch his name, but the guy who helped me get hooked up was above and beyond helpful. Typically, I do not think that level of attentive service is available anymore. Did I mention how cold it was for this guy without gloves?

Donovan Lucibello 
Rating:
4.0

Customer did not leave a comment.

John Gorton 
Rating:
1.0

Customer did not leave a comment.

heather mayes 
Rating:
4.0

Customer did not leave a comment.

laramie jonas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Krieger 
Rating:
5.0

Very professional. I also very much like the I security of the building. You feel the security as you enter with your vehicle. Thanks.

richard robbins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brandon Huffman 
Rating:
4.0

could stay open longer

Danielle Henderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike Lamb 
Rating:
5.0

Customer did not leave a comment.

Robert Shepherd 
Rating:
5.0

Customer did not leave a comment.

Arnold Frovarp 
Rating:
5.0

Customer did not leave a comment.

John Gorton 
Rating:
3.0

My last two weeks there the garage area was filthy! Black ash/charcoal stuff was everywhere, someone contact lenses, nails and screws and metal hardware all over the floor, it was just a mess. I was there at 7 a.m. and the first one there, so this had been left from the day before and the following day the mess was less but still there. The hall was pretty clean. The lighting is a bit freaky when you are alone in the back side hall. It flips off and you have to go out and move about to get the lights back on. Access is a definite issue for me, I was there at 6 a.m. and the garage did not open until someone was in the office at 7 a.m which made things harder. The sliding door appeared stuck open for three days. When I rented, I was told I could access anytime and instead I found out I could only access when the office was opened. However * see below*. Sunday I had to wait until the office opened to even get in my unit. I was there at 6 a.m. and then at 7 a.m. and still no access I came back at 9 and could finally get in. Using the garage is dicey. It is lick of the draw. I pulled up and some camping/moving van, which the next day I saw parked in the parking lot, sat in the garage for 4 and 1/2 hours or better. I got there at 1 it was there and came back at 5 and it was still there. Both garages had the same vehicles in them and the next morning that ash/charcoal stuff was everywhere. I will say prior to this one experience it was usually clean. My biggest issue was the rent increase and not able to access unit. * Seeing the sliding door wide open for three days was not the most comforting. It explains the access issue, if that is the case well done uhaul. Yes, inconvenient but shows they care and are aware there was a door issue and that they have an eye on people's property entrusted to them in the units. The staff is great. The check out guy was amazing. Very personable and eager to help. Clay waited on me several times and was awesome. The young gal when I first got the unit not so great. I saw the mouse bait box so I asked is there a mice infestation. The unit I had in Idaho while I was in college; had a mice infestation and I swore never again, so after seeing that box - I am going to ask and she got huffy and said "well this is montana". A simple no its a precaution would have been enough, did not need or appreciate the snark. Overall I think it is a great place to have a unit, it is a bit pricey, which is why I left, that and access. I needed to upgrade and the price I was paying for a 5x7, when I went somewhere else that I could access unit 6 a.m. - 10 p.m. and it is indoor climate controlled. Went into a 5x10 that is cheaper than the Uhaul 5x7. Suggestions I could give is add more garages on the end by the post office. That back hall is a ways away and it is creepy back there. Change access to the swipe card to get to use garage, instead of access garage and then swipe card, it would allow for access beyond the office hours.

Emylee Platt  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ryan Hoveskeland  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael Larson 
Rating:
5.0

Customer did not leave a comment.

Marilyn Buck 
Rating:
5.0

Very friendly and helpful. Thank you!

STEVEN ROBINSON 
Rating:
2.0

Over priced

Rhonda Champagne  |  Overall Experience 
Rating:
5.0

The drop off went well and was quick and accurate.

Sherrie Rasmussen 
Rating:
4.0

Customer did not leave a comment.

Randall DeBuff 
Rating:
5.0

I was really impressed with how well my entire UHaul experience went. The drop off center was super helpful and nice.

Melissa Morris 
Rating:
5.0

Customer did not leave a comment.

Martha Sprague 
Rating:
5.0

Customer did not leave a comment.

Dan Stusek 
Rating:
5.0

Customer did not leave a comment.

Dan Harrington 
Rating:
5.0

Customer did not leave a comment.

Alexandra Oconnor 
Rating:
5.0

Staff very helpful. Thank you.

Jay B Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHEENA BOSWELL  |  Overall Experience 
Rating:
5.0

They went above and beyond to be sure I were satisfied.

MARIE PORTER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TAMMY ELLIOTT 
Rating:
5.0

Was all around good equipment and experience!

rick kresel 
Rating:
5.0

Customer did not leave a comment.

joel franjevic  |  Overall Experience 
Rating:
5.0

Clean climate controlled facility. Employees are very helpful and kind. The check in process was effortless. I highly recommend this facility

Lorri Weddle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Paris 
Rating:
5.0

Customer did not leave a comment.

Lola Smith 
Rating:
5.0

Costumer service agent was very helpful

PATRICIA JOAN VAUGHAN 
Rating:
5.0

Great customer service

dennis nyland 
Rating:
5.0

Customer did not leave a comment.

richard spott 
Rating:
5.0

It was a nice clean place, the help was friendly.

Jeanne Rohloff 
Rating:
5.0

Service is why I choose UHAUL

Mark Sharkey 
Rating:
5.0

David was amazingly friendly, knew exactly what he was doing and answered all our questions!

Gretchen George 
Rating:
5.0

Customer did not leave a comment.

Jennifer Hall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathy Burt 
Rating:
5.0

Customer did not leave a comment.

Patrick Watt 
Rating:
4.0

Customer did not leave a comment.

John Gorton 
Rating:
5.0

Moving Help was a horrible experience, the Moving Help site/phone was even worse. U-Haul needs to provide better customer service when it comes to movers, and Movinghelp.com I will never use again.

Jean Marie Liscinsky 
Rating:
5.0

Customer did not leave a comment.

michael wise 
Rating:
5.0

Just wish I would of got some money back beings I did use the unit the whole month just 4days

Tyler Poland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alvy Chapman 
Rating:
4.0

Customer did not leave a comment.

Jacob Myers 
Rating:
5.0

Customer did not leave a comment.

Stefanie Kujaczynski  |  Overall Experience 
Rating:
5.0

Rent those plastic boxes which are handy. But they are not being cleaned out for the next renter.

Robert Evans 
Rating:
4.0

Everything was good except when picking up the trailer the lights on it did not work and I could not pick up when planned. Had to return the next day which delayed our trip. U Haul installed the hitch. As it turned out there was a bad fuse and they replaced it and we were on our way. Other than this small mishap and the delay, renting from UHaul was a good experience. I will rent again from UHaul if necessary.

Kathleen Jones 
Rating:
5.0

The staff were helpful, courteous and really provided the best customer service imaginable!

Vickey Simonson 
Rating:
5.0

Clay was wonderful to worn with. He set me up with the trailer I needed, got it hooked up, and even helped me fix a bad ground on my pigtail. Really appreciate the excellent customer service.

JAMES PETROVICH 
Rating:
5.0

Very friendly staff

Jerrad Zitnik 
Rating:
5.0

Customer did not leave a comment.

Richard Sexton 
Rating:
5.0

Customer did not leave a comment.

Mike Keech 
Rating:
4.0

Customer did not leave a comment.

Pat McKenna  |  Overall Experience 
Rating:
5.0

Excellent secure storage space.

Michael Varone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcia Magnus  |  Overall Experience 
Rating:
4.0

The payment system at checkout was very troublesome, needing to re-enter my full information 4 times because the rental system wouldn't process my card. But, the rental assistant was kind and professional the entire time, while I was more frustrated. At check-in, I was greeted warmly and treated very well. I feel like the level of professional service here is to notch. I would rent here and recommend this location without hesitation, again.

chris dorrington 
Rating:
5.0

Customer did not leave a comment.

Mike lund 
Rating:
5.0

Customer did not leave a comment.

RUSSELL MALLARD  |  Overall Experience 
Rating:
5.0

Staff is very kind

sophia gomez 
Rating:
5.0

The man that checked us in was wonderful. He was welcoming and friendly and very helpful

Justin Wilmoth 
Rating:
5.0

We used our free 30 day storage unit that came with our one-way truck rental in Sept 2022 a whole year later (it was good for 2yrs) as a place to set items that are challenging to pack for transport in the moving truck. For 3 weeks leading up to our actual local move, we put things like artwork, lamps, faux flower arrangements, taxidermy, etc into it. A few days after our actual move day with our UHaul truck, we carefully moved those delicate items out of our storage unit and closed the “rental”. Folks there were extremely helpful. We would recommend these nice indoor climate controlled storage units to anyone needing a clean, secure place to store their belongings.

Beth Williams  |  Overall Experience 
Rating:
5.0

Staff always helpful and personable. Thankyou

Diana Crants  |  Overall Experience 
Rating:
5.0

Very nice and helpful.

Rosie Bednarczyk 
Rating:
5.0

Same as the pick up location all around professional, courteous, and very helpful.

Thomas Somerville 
Rating:
5.0

Customer did not leave a comment.

Bonnie Jara 
Rating:
5.0

Customer did not leave a comment.

Kevin Cox 
Rating:
5.0

Great storage. Right in the middle of town.

Nami Montana  |  First Impressions 
Rating:
1.0

When u go asked what ur pay or try to pay they say it’s already paid and then come to find out it was never paid and u lose everything and very important documents for certificates of your kids yours baby pictures, baby books, everything

joanna West  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RUSSELL MALLARD 
Rating:
5.0

Customer did not leave a comment.

William Mayberry 
Rating:
5.0

Customer did not leave a comment.

Thomas Bendinelli 
Rating:
5.0

Great location, easy to get to. Open on Sunday for drop offs. David was awesome.

Chuck Mcgurn 
Rating:
5.0

Customer did not leave a comment.

elaine rose  |  Overall Experience 
Rating:
5.0

Great job. Very fast service and easy to work with. Thanks!

daniel Trost 
Rating:
5.0

Customer did not leave a comment.

Matthew Springett 
Rating:
4.0

The associate immediately noticed the damaged area on the tow dolly pulling into the return area. And stated to me that this would be addressed prior to further rentals.

Jefforey Krattiger 
Rating:
5.0

Customer did not leave a comment.

Megan Stearman 
Rating:
2.0

This location failed to input the correct information for the vehicle that was being towed resulting in damage to my transmission.

Justin Bowers 
Rating:
5.0

Clay is professional and a great communicator. Dave is extremely pleasant and happy to get the equipment hooked up or unhooked. Great team!

JAMES MARSHAL 
Rating:
5.0

David is always very helpful and great with customers.

Tim Koeshall 
Rating:
5.0

Great staff assistance

cathy ransier  |  First Impressions 
Rating:
5.0

I really appreciate you guys! Thank you so much!

JOSHUA FLUEGAL  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

sophia gomez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robin Howard  |  Online Move In 
Rating:
5.0

The gentleman who worked with us was the most helpful. He was great at his job, told good jokes, and checked back in to make sure everything was going smoothly. 10/10 would absolutely recommend based on his help and the cleanliness of the facility.

Danielle Pease  |  First Impressions 
Rating:
5.0

The staff here are above and beyond awesome, they listen well and address any issue immediately and with care! 10/10, so much better than NM.

CORY CORWIN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

kim schierenbeck  |  Overall Experience 
Rating:
5.0

Staff is very knowledgeable and helpful.

carolyn george  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew Russo  |  Overall Experience 
Rating:
5.0

Lexi was very informative and helpful. Was quick to help with equipment returns and storage issues.

Jonathon Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aren Adams  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

herbert walberg  |  First Impressions 
Rating:
5.0

Very handy. Reasonably priced.

Danette Tenneson  |  Overall Experience 
Rating:
5.0

The gentleman that helped me with the storage unit was very sweet and informative. Made me laugh and very friendly.

kelly sevilla  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian Kirschenbaum  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

steve rice  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ben wahl  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENNIFER LOUISE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Storseth  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paul COOK  |  Overall Experience 
Rating:
5.0

The storage units were excellent-clean, accessible, well-lit and secure. The manager was very helpful.

elizabeth kohlstaedt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DALE FETZ  |  First Impressions 
Rating:
5.0

The manager (Clay) at the Cedar Street location that I used was extremely kind to me and helped my family and I out at a time where we really needed it. The other staff were also very kind, friendly and very helpful. I have used U-Haul truck rentals as well as there storage units and was very happy with my experiences. I would highly recommend them to anyone looking good service and fairness in business. Thank you so much U-Haul staff for all that you did for my family and I! -Caleb Burk

CALEB BURK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda Olson  |  Overall Experience 
Rating:
5.0

This is a top quality facility!

Riley Tilleman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mike eickert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Gonzales  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CALEB BURK  |  First Impressions 
Rating:
5.0

I'm a returning customer I am that happy with there service . I am 150 percent happy and and troubles they were there to take care of it.

Dora Lucas  |  First Impressions 
Rating:
5.0

Great service .super clean.the carts they had were a life saver .I was under a time limit to move and using the carts to bring my belongings to my storage was easy like 123.ive never had a move go so smoothly.thanx guys

robert layne  |  First Impressions 
Rating:
5.0

Helpful and friendly staff! It was really easy to reserve a rental online and it was ready when we moved here. Convenient facility with lots of room to maneuver trucks or trailers. Staff were responsive to our needs. I will definitely rent here again if we need storage!

Michelle Brown  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

malla brandenberger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter Mollet  |  Overall Experience 
Rating:
4.0

Alarm system went off even after we signed in sometimes there were others that I saw but not every time

Tammarra Singleton  |  Overall Experience 
Rating:
5.0

Your facility is very clean and neat and Clayton was very professional and helpful for my move-in. I will be doing business with you folks for quite some time thank you. And I will definitely recommend your facility to everybody that I know.

Zeke olson  |  First Impressions 
Rating:
5.0

Everything went well. The staff was vey helpful.

Paul COOK  |  First Impressions 
Rating:
4.0

My belongings were I felt safe until it flooded I had some collector hot wheels I’ve had unopened for 40 years that were ruined and other boxes that were ruined the contents were ok after I dryer them Since that day have not heard a thing about my stuff other than that all was good

RICHARD ARMSTRONG  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Skye Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAURELL LANE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank Gessaman  |  Overall Experience 
Rating:
5.0

He was such a nice guy. I appreciate that kind of service.

Leonella Johnson  |  First Impressions 
Rating:
5.0

Friendly knowledgeable staff, helpful in every way possible. I wish i could name the names of everyone who was helpful and pleasant but i cant. Let me just say every staff member interaction was great. Facility clean convenient. Would highly recommend

Debora Fergerson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

burdicks locksmith  |  Overall Experience 
Rating:
5.0

I worked with Clay initially to secure a self-storage unit. I then worked with Lexi in securing a unit upon my arrival to Montana. They are both very professional. My overall experience was positive. I would recommend the Cedar location to anyone looking for a self-storage unit. I promise, you won't be disappointed.

Barry Zabielinski  |  First Impressions 
Rating:
5.0

This facility is in a great central location, and was so easy to navigate. I needed it in a pinch, and was so pleased at how it worked out. The space is bright and clean and I appreciated the convenience and security!

Patricia Ceglio  |  Overall Experience 
Rating:
5.0

Better than expected and will definitely use again should we need it.

David Hitt  |  Overall Experience 
Rating:
5.0

I’ve been renting trailers and trucks here for years, and recently a storage unit. The service equipment has always been top notch.

Scott Owen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clayton Edden  |  Overall Experience 
Rating:
5.0

Great place, very kind & helpful employees!

carlee haynes  |  Overall Experience 
Rating:
5.0

Thank you so much

alecia crider  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Lean  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

malla brandenberger  |  Overall Experience 
Rating:
5.0

Clay was very helpful

mead- johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jim Brus  |  Overall Experience 
Rating:
4.0

Awesome customer service thank you so much

audry walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LeeAnna Teston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Dahy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry Baxter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MICHELLE MILLARD THOMAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steve rice  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ryan Wardell  |  Overall Experience 
Rating:
1.0

I wasn't able to get into my unit after I was told I could and that I would be able to get in until 10 pm did not happen I ended up sleeping in my car because no one would help me and the gm refused to answer the phone at 8pm to help us in the unit after I was lied to then also never got call or text foe help and I called customer service 800 number and she tried calling the gm he didn't answer for her either why do you have a manager who isn't managing YOUR STORE PROPERLY????? I DEMAND THIS RO BE FIXED SO TELL ME HOW YOUR COMPANY CAN MAKE UP FOR ME HAVING TO SLEEP IN MY CAR????

Susan Cox  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sarah Pope  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debora Fergerson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicky Baylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Pham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan Cantrell-Stiff  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James Dahy  |  First Impressions 
Rating:
5.0

U-Haul helped me during a very difficult time in my life after my husband passed away and I had to sell my home of 26 years. Clay Edinger’s professional and efficient service made storage of my household goods a painless process. I would highly recommend U-Haul to anyone! Thank you!!

Nikki DeWolf  |  Overall Experience 
Rating:
5.0

Everyone at the Helena facility's always very pleasant and helpful! Will definitelyuse them again!

JERRY HAAS  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff.

Bryan Merritt  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Jasonna House  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan Cantrell-Stiff  |  First Impressions 
Rating:
5.0

The staff in the store(s) were excellent, the online help and the call center experience was very disappointing.

Mark ONeill  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dave Copenhaver  |  First Impressions 
Rating:
5.0

Nicest and most polite uhaul in the US. That’s coming from an ex employee from Phoenix.

Shannon Devine  |  First Impressions 
Rating:
5.0

Price for storage is too much, highest price in Helena area. Moved to secured 24 hour facility for 90.00 versus uhauls 179.95 per month. Otherwise great !

Katrina Fisher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry Baxter  |  First Impressions 
Rating:
5.0

Great staff and a great storage facility. We moved out because we just did not have a good reason to keep it anymore.

Darin Armstrong  |  Overall Experience 
Rating:
5.0

The North Helens Uhaul is very professional and very helpful to me. I love out of town but I only dealer with this Uhaul. They manager always knows my name when I walk in and seems to go the extra mile to help me with my Uhaul needs.

Darrel Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shelby Olsen  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marti Palmer  |  Overall Experience 
Rating:
5.0

Great experience staff always very helpful and friendly

Don Prater  |  Overall Experience 
Rating:
5.0

I’ve never met a more friendly, and professional team!

Jana Beals  |  Overall Experience 
Rating:
4.0

Have only used the facilities once, but for storing my electronic parts in I think this is going to be very nice. It allows me the ability to inventory my parts, indoors out of the weather.

toshiba global Commerce  |  First Impressions 
Rating:
5.0

Really like the secure safe indoor storage easy access

RICHARD ARMSTRONG  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

scott staudinger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

susan bailey-anderson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

mark criner  |  First Impressions 
Rating:
5.0

Super friendly and accommodating staff. Wish I remembered names, but honestly I didn’t have any issues with anyone at all. Everyone was super friendly and courteous each time I visited. Thank you!

james worsech  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Don Prater  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Tarr  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John Horton  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Brandon Parrish  |  Overall Experience 
Rating:
5.0

Clay Edinger is extremely knowledgeable, helpful, and professional.

Nikki DeWolf  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Travis Haxton  |  First Impressions 
Rating:
5.0

U-Haul is the only place that I feel is secure for my belongings. The equipment is always clean and readily available. I have used both U-Haul facilities and will always use them. I recommend U-Haul for moving equipment or storage facility. I trust U-Haul, you should too! Thank you!!

vivian ruiz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shirl shelley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

art roach  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

JAYDEN ADAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taron Kifer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shanley Lundin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carlee haynes  |  First Impressions 
Rating:
5.0

The guy helped us and then some thank u u-haul

Amie Tedesco  |  First Impressions 
Rating:
5.0

Great service

Thomas Safford  |  First Impressions 
Rating:
5.0

Great helpful friendly staff! Thorough with explanations about entry, cards, locks and alarms. Very clean! Great pricing!

Lisa Zebrun-Gero  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

art roach  |  First Impressions 
Rating:
5.0

Austin was phenomenal to deal with and the facility and security is excellent.

RYAN BROCKLEBANK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alison McCaull  |  Overall Experience 
Rating:
5.0

friendly professional

CAROL SCHROEDER  |  Overall Experience 
Rating:
5.0

Very happy to have a nice place to store my belongings while waiting to close on a house.

Alison McCaull  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gunner Schultz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeana Shchuchinov  |  Overall Experience 
Rating:
5.0

The North Helens Uhaul is the only dealer I got to in Helena. Always very helpful.

Darrel Johnson  |  Overall Experience 
Rating:
5.0

Excellent service

COY ANDERSON   |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Crystal Schmidt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Walker  |  First Impressions 
Rating:
5.0

Very fast service. Very much appreciated that after a long moving weekend.

Elise Whittle  |  First Impressions 
Rating:
5.0

kind knowledgeable friendly the best

CAROL SCHROEDER  |  First Impressions 
Rating:
5.0

Great

Jeana Shchuchinov  |  First Impressions 
Rating:
5.0

they went above and beyond. they were all very nice and helpful.

mary steininger  |  Overall Experience 
Rating:
5.0

Everyone was very polite. They made the process quick and easy.

Bradford Martin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDWIN GALLAGHER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ron hogsett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Colleen Wilson  |  Overall Experience 
Rating:
5.0

Appreciate the controlled climate units and after hours availability

Mary L Kelley  |  First Impressions 
Rating:
5.0

My only complaint is that rent for units is not prorated. I paid for a full month, but I only used about a week of that time. I didn't realize this when we signed up for the unit and so it was a bit of a shock when I anticipated getting a couple hundred dollars back only to learn I wouldn't get any refund.

Pearl mell  |  Overall Experience 
Rating:
5.0

The building and facilities were great and management and crew incredibly accommodating and easy to deal with

tracy lamb  |  Overall Experience 
Rating:
5.0

Great staff and a great place to keep your things safe, clean, and secure. I really appreciated the ability to back my 26' truck inside to unload and load my belongings. Both times it was raining and I didn't have to worry about things getting wet. They also have plenty of carts to help you move move your things. The staff went above and beyond to help me when I needed it. Highly recommend this facility to store your things in an inside controlled environment.

Curtis Olson  |  Overall Experience 
Rating:
5.0

Recently moved to Montana and UHaul was the only storage facility that had available storage units. To our surprise, we found that this facility was the best all around. Very accommodating, professional and courteous. We were extremely pleased with this business. Thank you UHaul for being there for us in our time of need.

Jennifer Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dean Mogstad  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Matt Cash  |  Overall Experience 
Rating:
5.0

I I really I am pleased with the service of the representatives that took care of my needs for that day and previously in a professional, timely and efficiently..👍🏿 Thanks

Vincent George  |  First Impressions 
Rating:
4.0

Alway have a pretty good experience with U-haul!

Keith Gracie  |  First Impressions 
Rating:
1.0

Way to expensive.

ken coopersmith  |  Overall Experience 
Rating:
5.0

Friendly folks

MATTHEW DUNFEE  |  First Impressions 
Rating:
5.0

Clean, safe, storage facility. Having carts and drive-in is very helpful. Definitely recommend this facility.

Todd Turner  |  Overall Experience 
Rating:
5.0

Mike is awesome. He's a keeper! Great customer service!

HOLLY ROE  |  First Impressions 
Rating:
5.0

Great customer service. ⭐️⭐️⭐️⭐️⭐️

Donald Griffith  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SETH KNUDSEN  |  Overall Experience 
Rating:
5.0

Very easy to work with.

Jerry Lukkasson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MATT VANDREE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

scott staudinger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

richard paulsen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathy Baucus  |  First Impressions 
Rating:
5.0

The manager at this site has always been very helpful and freindly.

Darrel Johnson  |  First Impressions 
Rating:
5.0

Clay was extremely helpful….best service I ever had!!!!

Michael Duman  |  First Impressions 
Rating:
5.0

The location was amazing and the manager is a hunk. He was well attentive and I would do business in Helena again with this facility.

JONATHAN WOOD  |  Overall Experience 
Rating:
5.0

They were awesome!!!!🌼

leslie martin  |  First Impressions 
Rating:
5.0

I really appreciated this service.

Elliott Keck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES HANSEN  |  Overall Experience 
Rating:
5.0

Clean, accessible, and staff was very helpful and friendly. Thank you!

Deborah Roudebush  |  Overall Experience 
Rating:
5.0

Great helpful staff

Matt Cash  |  First Impressions 
Rating:
5.0

Staff friendly and helpful

daniel warhank  |  Overall Experience 
Rating:
5.0

This was the best facility I have rented at so far. The staff were great, helpful, and friendly, and I was never concerned about safety or security when getting into my unit. The location is ideal and they offer a broad range of tools for rent to help with moving, packing, and storage. Thank you so much!

Rowan van Brandt  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

robert pratt  |  First Impressions 
Rating:
5.0

We recently moved back to Helena MT from out of state. The transition was seamless from checking in our U~Haul Moving Truck to establishing a storage space for some of our belongings. Best storage facility in Helena MT! The staff were always friendly, knowledgeable, and efficient. The facility is well taken care of & sparkling clean! We would definitely recommend U~Haul Moving & Storage of North Helena. 😊

Colleen Dever  |  Overall Experience 
Rating:
5.0

Excellent service, would highly recommend

dave langguth  |  Overall Experience 
Rating:
3.0

The manager was simply amazing. The first person I felt with however was EXTREMELY rude. Next time if he is there I will definitely be taking my business elsewhere.

KAYLA PERL  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Debbie esposito  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

shannon roybal  |  Overall Experience 
Rating:
5.0

Very nice, friendly. Clean and easy.

dave langguth  |  First Impressions 
Rating:
5.0

Clean, friendly staff and the added bonus was we got 1 free month of storage because we rented a trailer from Uhaul.

Kathy Lavender  |  Overall Experience 
Rating:
3.0

Website is a bit tough navigating. Site did not tell me my storage unit was inside and I would have to cart my stuff to the unit. Not convenient for me. Had to cancel and use a different company. If the site had told me that it would be an inside unit and I would have to use a cart through a maze for storage. I would have never booked it online. Visiting with live people is always best.

Matt Schmidt  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

kim schierenbeck  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jon Williams  |  First Impressions 
Rating:
5.0

Worker was very helpful and courteous. Facility clean and easy to access.

Todd Turner  |  First Impressions 
Rating:
5.0

The the guys were great very nice places

Michael Quinn  |  First Impressions 
Rating:
5.0

Service is trustworthy and always efficient. Wait times for pick-up/hook-up AND returns is particularly fast. Recent rental of 26 ft. truck for moving daughter, plus temporary storage is greatly appreciated.

D Brown  |  First Impressions 
Rating:
5.0

Great service, very friendly and made entire process very easy and fast.

MICHAEL BOWSHER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kurt Lewis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tony roybal  |  First Impressions 
Rating:
5.0

Extremely friendly and helpful staff. This U-Haul facility has always been outstanding in customer service, I had a tow package installed on my Nissan Xterra, they were great. I have rented trucks, trailers and now a storage unit from this facility and they have been awesome. Thank-you.

Deborah Roudebush  |  First Impressions 
Rating:
4.0

Clay Edinger (mngr?) 1700 Cedar St Helena MT was outstanding , glad the art of customer service isn’t lost , as good of service I’ve seen in a while . You better be paying him well because there will come a day a business owner uses your service and convinces him on a greener pasture elsewhere , great employee you have .

PAUL ORNELLAS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Doris Blattler  |  Online Move In 
Rating:
5.0

Good service

ROSE MORRISON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Douglas Bawden  |  First Impressions 
Rating:
5.0

Clay is great to do business with.

michelle sheiman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Clark  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gunner Bathcer-Johnson  |  Online Move In 
Rating:
4.0

My reservation was lost twice and the auto-billing didn't start automatically requiring a couple of phone calls to resolve. That being said, staff is friendly and they fixed what seemed to be problems created by U-Haul's POS system promptly.

Michael Alvarez  |  Overall Experience 
Rating:
5.0

Excellent service

rolf schroeder  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

darrell hipp  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

noela donoven  |  First Impressions 
Rating:
5.0

Clay and all the people on his staff were always courteous and helpful. During the ten months that we rented multiple units at the facility, even small issues (which rarely occurred) were remedied immediately. If we ever have need for climate-controlled storage in the future we would be very happy to use the facility again.

michael gartland  |  Overall Experience 
Rating:
5.0

Great customer service! Friendly staff, all of them I met like 4 people all great people.

james worsech  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lorcan Murphy  |  First Impressions 
Rating:
5.0

Very helpful & friendly staff

Robert Martin  |  Overall Experience 
Rating:
5.0

I thought your staff were professional and curtious i enjoyed the experience. I felt your employee was an asset to your company and should be rewarded for his dedication

james cooper  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen Conway  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANNON MARIE ZIMMERMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Conway  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jay Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steve keller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Doreen Kutufam  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Adams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lenette caruso  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Curtis Olson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen Escalante  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen Escalante  |  Online Move In 
Rating:
5.0

Clay is awesome to work with. He has provided multiple outdoor units for us on another project we are doing with no on site storage for material. Clay has been essential to helping us out and making sure U-Haul is meeting our storage needs.

Mike Tracy (PETRA)  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Fiedler  |  Overall Experience 
Rating:
4.0

Arrived at 8:00 pm to find that they had not opened my storage unit. Tracked down after hours person who did come and take off the lock so we could unload. Very inconvenient after 12 hours of driving Other than that satisfied

Cynthia Eccleston  |  First Impressions 
Rating:
5.0

Thank you Clay. Very helpful and good service. Russ Campbell 😀

Russ Campbell  |  First Impressions 
Rating:
5.0

Amazing experience. Very easy

Gregory Hughes  |  First Impressions 
Rating:
5.0

These guys are always good to deal with

Darrel Johnson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bonnie Forbes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicholas Stevens  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WESLEY EASTIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Fiedler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cathy Harris  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

daniel laine  |  First Impressions 
Rating:
5.0

Facility is new and already great. The staff cannot be any more helpful. This is the place to go in Helena.

JONATHAN ARENSMEYER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tom lipp  |  First Impressions 
Rating:
5.0

Clay Edinger explained everything to in complete detail. You need more employees like him.

DANNY JACQUEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara purdy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

brady martin  |  First Impressions 
Rating:
5.0

The staff is very nice. They definitely made my move in easy and convenient. Thanks.

Marcia Magnus  |  First Impressions 
Rating:
4.0

Clean place even under construction. Friendly people running the place and helpful to answer questions. A big thank you and will use the facility anytime the need arises.

micheal frazer  |  First Impressions 
No reviews have been submitted for this location.

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