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Robert CummisfordCustomer Reviews for U-Haul Moving & Storage of Downtown Grand Rapids
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Requiring TWO emergency contacts, a selfie, and a photo of my ID is overkill. It took longer to pick up the rental than it did to move the piece of furniture I needed it for.
TYLER KEVIN ALLEN-CZECHI think using this location is such a great experience. Everytime I show up I’m greeted and assisted right away. Hugh is enjoyable to with also.
sam dahlI believe his name was Hugh but he was super helpful and a nice guy give that man a raise!!
Jackson LambdinVery polite awesome job guys..
BRIANA CHANTEL FIGURESVery friendly and helpful/knowledgeable staff person
Alan WoelfelThey guy who checked us in..omgggg can we talk about not missing a beat.. he's on POINT!! Sorry I didn't get his name but he's helped us in the past. Knows his job!! And really seems to ENJOY it
Daniel Goodwine JrGreat
deandre taylorI’ve had a great and successful experience so far. Thank you!
Andrew McPherson | First ImpressionsThe only issue I have ever had at this location was today They cleaned a truck gave it to me but forgot to note the miles and sre trying to charge me for 100 extra miles My gps tracked showed i went 111 miles and they say I went 220 Not correct
dan poseyGreat customer service
Quondella Turner | First ImpressionsIt's the best I've ever experience, keep up the good work.
Eric Daniels | Overall ExperienceAlways the best customer service
CANDACE LENEE BE EASONGRIGGSHard to improve on above average Keep up the good work 👍
Bobby MitchellEverything about this facility is awesome! Clean, safe, convenient and they have everything you may need during your moving experience. Secure units, moving vehicles, supplies, etc. And the staff is extremely helpful, friendly and professional! Highly recommend!
Erika Nemer | Overall ExperiencePlease make sure the staff that helps with connecting a trailer actually connects hook that is connected to the trailer brakes.
Jan HaskinsJacob and Jeff were both so helpful in answering questions and providing the best price. We will recommend this UHaul to anyone needing this service!
pam luebke | First ImpressionsAwesome!!!
Laura Ewing-loftonJeff is an excellent manager. He is aways helpful and knowledgeable about stroage and moving tips. John is?also helpful.
John Matias | Overall ExperienceExcellent customer service and overall experience. Thank you
Jeffrey WestGM Jeff Walker is the man
John MackayThe guy that helped when I picked up the van was very friendly and helpful as was the guy when I dropped it back off. Easy & pleasant experience.
Tim ParksStaff is already great here!
Danielle McKeeFriendly service. Easy location to access. No surprises!
David BeeThe manager took great care of me….was awesome!!
Brian KnightGreat experience! Loved the location. Only problem is that the app did not work for me.
Sharon SmithI have to commend both the person who facilitated my rental at the counter- unfortunately I didn't catch his name- and John, who received the truck upon my return. They were both exceptionally friendly and professional. I have rented from this location twice and fully intend to return for any future rental needs in this area.
James RoltschGreat people working there.
Joe Winegar | Overall ExperienceEast rental great staff I highly recommend!
Candace Eason-GriggsWe had an amazing experience working with everyone. The process was incredibly smooth and hassle-free.
Robert KeenJeff Walker was incredible. Best customer service I have had in YEARS. Just amazing. Any company would be lucky to have him
Leah Strong-VelazquezThanks for all the help you gave me.
marcus jefferson | First Impressions5 starts for the staff on dropping off the truck!! Super helpful and printed a receipt for me.
Robby ZahmVery efficient, very personable staff!
Jerry BroersmaRight off the freeway, and easy to find. Personal were friendly and quick to help me.
Paul PerzykI did not know that reporting the vehicle after hours would result in getting charged another day. That was a very bad surprise after a hard day of moving, and had I known I would have used the vehicle the next day.
Augustin BilodeauJohn and the cleaner, or whoever else was on duty that day another gentleman was more than helpful. They helped me figure out if the cargo van had a ramp or not they got me scheduled and did it for me instead of me having to do it online they just went above and beyond.! Huge shout out to them because they make me want to use U-Haul again made my service super easy convenient with no hassle!
ALAINA LAUREN SCHELLThe employee that helped me was really helpful and informative as well as courteous. The process to rent a truck was quick and easy. Thank you Uhaul I appreciate your help with my family's move.
Nyra WiltseMy new favorite uhaul. The whole staff was fantastic
Brandon GreeneEverything was great John and Hugh were awesome keep up the great work
LaSaunder JacksonVery professional
Shannon WettersOutstanding service!!!!
Kurt NitzIt’s solid here! Would recommend
DMARCO EMANUEL ELMOREWorkers were very nice and welcoming!
Aijanae HodgesEmployee instructed us where to park our car which resulted in the city putting an orange tow sticker on it resulting in damage to the windshield of vehicle
jacqueline reedyI’ve had 3 or 4 storage units in the past and not one of them compares to this absolutely clean and perfectly maintained facility! I loved how well sorted and organized it was. The staff were so responsive and friendly each time I had a question. If I weren’t moving out of state I would have kept this for years more. Thanks Uhual and keep up the good work!
DANIEL CAIN | Overall ExperienceExcellent service - equipment in great shape - all around couldn’t have gone better. Thanks Uhual!
DANIELSTEPHEN CAINGreat service
Mitchell UsherReally easy and convenient. Jeff was really enjoyable to work with.
Sam DahlService was fast and friendly. I was very happy with this location.
Nathan MenzieBoth staff I interacted with were friendly and professional!
Evan PostExcellent customer service! John’s the best guy in town!
Cynthia SullivanVery productive, professional rental. Staff was exceptionally helpful.
Jerry BroersmaI recently used the public storage facility for several months, and I must say it was an exceptional experience. The convenience and security provided were top-notch. I greatly value efficient services, and this facility exceeded my expectations. The staff members were friendly and they ensured the safety of my belongings. I will not hesitate to recommend this storage facility to my friends. Thank you guys!
Haresh Dalvi | Overall ExperienceI had an honestly incredible experience at this location. Both gentlemen were so friendly and helpful. I was in a bit of a bind due to not having the right electrical for towing and then needing to return and change things because of that and not only did they help but they gave me great suggestions that ended up saving me a lot of time and money. I really appreciate the help and will make sure to come back to this location in the future! Thank you!
Emily AlbertelliEmployees were/are terrific
ROBERT THOMAS LUEBKE | Online Move InStaff are always professional.
Latiffany Jackson | First ImpressionsJEFF WALKER. The MANAGER was unavailable to answer his phone so that I could get in to the storage. I waited over a hour for a call back. He never called! When I spoke to him he said "hey, everyone knows I go to bed early!" As if I was goin to agree. I had movers by the hour & was unable to gain access. I wasted so much money & not was I offered a penny for any type compensation.
Partrisha Ezell | Overall ExperienceThank you for such an easy and convenient experience. Jeff was amazingly helpful. His overall demeanor and approach in customer service are top notch. There's something special about him, and I believe he provides his customers with the kind of peace of mind that is rare. Each service step was accompanied by thorough explanations and demonstrations of what to anticipate and how things work. I felt very well informed and taken care of by him and the team. I can see how much care is put into making sure the experience is memorable. Kudos. Thanks again!
Sean Butterworth | Overall ExperienceExcellent staff & service whenever I interacted with them, rates were very reasonable, storage facility had appropriate climate control and was always clean, lots of moving carts available for use, highly recommend this facility!!
cheryl haring | Overall ExperienceWas an awesome experience thanks for all the help you guys gave me...
Julius Brown | Overall ExperienceI was really impressed with your place
Frank Kaleta | Overall ExperienceThis location is very professional and organize. Jeff, the manager is very well equipped and he knows exactly what he’s doing. The assistant manager is very well respectful, & kind. This location treats you like your family. I give this location a five star.
jamonica ragesdale | Overall ExperienceThe gentleman helping me start a new storage service was incredibly helpful, efficient and patient--while running the entire facility by himself. Quite impressive.
John Glover | First ImpressionsDefinitely a good experience, I felt everything I stored was safe.
Micah Kunze | Overall ExperienceThe manager Jeff as well as the team were very helpful in my process of moving cross country. I would recommend this location to anyone. The manager made sure to go above and beyond to ensure that my process was as smooth as it could be.
Miles Thomas | Overall ExperienceThe guy didn’t explain that you have to pay for after hour services also that you need to swipe your card before and after entering your unit. I didn’t understand why my alarm always went off until a costumer let me know
taylor walker | First ImpressionsAmazing staff at this location. Very friendly and helpful!!
Timothy Stancil | Overall ExperienceReally clean and smells great , I was surprised of the transformation of the old building in to the storage facilities. If I ever need a storage again I’ll definitely used again.
Danilo Gonzalez | Overall ExperienceStaff is great. Facility is clean and safe. Highly recommend!
Donald Bluman | Overall ExperienceGeneral manager Jeff Walker is a very great manager and does a very great job and his staff does a very good job too . Lassandra Jackson from the housekeeping side of storage does a very good job as well lasandra Jackson very knowledgeable about storage And so forth and does a very good job with the housekeeping of the building. The place is always good and clean and I will fully recommend the storage place to all my friends
kelly owen | Overall ExperienceThere were paint pieces inside my unit due to the paint on the ceiling chipping
London Smith | Overall ExperienceHi: I wanted to reach out to you to rectify the mix-up regarding my storage unit #2070. I ended my storage time with you on December 29, 2022 and there was a check request made instead of having the refund put on card. You texted Kim and I gave you my address in Dallas, TX ,but the amount of the refund was for $201.80 and not the $302.70 which was for the remainder of the prepayments made on the storage unit. I called the customer service number and informed them of the mix-up and the agent said that she sent Jeff an email. explaining the situation to him and said that he could redo the refund request and make sure that the correct amount reflects the three months that should have been refunded to me, and not the two months that the check was for. I was told that Jeff could have the check voided and redo the refund request. I am able to use a phone between the hours of 11am -2pm ET, I called today, but Jeff was not at the store. I can be reached by email. Let me know how you want to move forward to rectify this situation. Thanks, Fynalle
Fynalle Fre | Overall ExperienceThis stuff on Granville is excellent. Jeff is incredible. He worked with us and accommodated our needs. Granville u-haul is my go to place for all of my storage and moving needs. I'm spreading the word.
John Matias | Overall ExperienceI have rented from a few storage facilities and by far, Uhaul is the best. Their staff is friendly and helpful, the unit is clean, the facility is safe and well-lit. I would definitely rent from them again.
heather pickard | Overall ExperienceStaff on the premises are excellent. On the other hand ,Your calling process has much to be worked on. Having a 800 number is difficult to get to what you need to do.
John Matias | Online Move InVery easy and nobody harassing you even when I accidentally set off the alarm was nice! A+ !
Robert Medley | Online Move InIt is impossible to reach this location by phone. You have to physically go into the store front to talk to anyone. Most of the employees are nice and helpful but there is one lady (I think the manager) who is very rude and has a bad attitude 100% of the time. They also do not work with you on anything unlike the other locations around town. We regret getting a storage unit at this location and would not recommend to anyone.
Jill Louisignau | Overall ExperienceThe manager, Jeff, is truly phenomenal and has great customer service experience!
Reginald Blockett | Overall ExperienceGreat staff
barb egelerbailey | Overall ExperienceMark and Hugh are stand up guys. Extremely helpful and nice, laid out everything I needed to know and even worked through technical issues to make everything easier for me. Took the time to make sure I didn't get screwed by these technical issues. Can't be more satisfied with them.
CONOR YI LOHMAN | First ImpressionsNice facility
barb egelerbailey | First ImpressionsHugh was a fantastic help from the office, able to get us all the details we needed and explained everything to us in a clear way.
Derek Fisher | Overall ExperienceWell run location. Very friendly staff. Great rates. Convenient access.
ROBERT VINCENT RYAN | Overall ExperienceJeff was very knowledgeable and friendly and helpful
Johnny Lopresto | First ImpressionsI wish I had the gentleman's name that helped me but he was incredible. Very friendly!9
Kerry Barnes | First ImpressionsWould not recommend doing business here.
Linda Kahl | Overall ExperienceIt took time to get the attention of staff
Marty Passenger | First ImpressionsI found two dead mice in my belongings and dead roaches when I moved the rest of my furniture and clothes out of the unit! However, the new manager is outstanding compared to the rest of the staff. Thank you Jeff!
shanice Hamilton | Overall ExperienceStaff is friendly and have always been accommodating.
Hans Jansma | Overall ExperienceI had lost a set of keys during my final checkout of this storage unit. Jeff was incredible and went and looked personally for my lost keys. Would 100% recommend this to anyone looking to store their stuff.
Ethan Spitzley | Overall ExperienceThis place was so convenient. Right downtown, clean and felt safe. Staff was always courteous with excellent customer service. I would recommend this facility.
Maria Ramirez | Overall ExperiencePerfect solution for my needs and People were great.
Lawrence OBrien | Overall ExperienceThere was one out a few things that was outstanding. The bathroom in with the storage units. I've traveled alot in my day but l have never seen the cleanest bathroom in a long time. Better than rest stop, gas station, supermarket and even in some homes. AMAZING! Give the lady a raise. They just hired her I was told. You are difficulty on my share list.
Brian Jones | Overall ExperienceStaff was very helpful and friendly.
Ronald Murd | First ImpressionsMy first contact with personnel was a guy name Brawn and he was so helpful that my stress level went down. He explained everything to me about renting the truck and if there was any other questions I would think of later to give him a call. I also had a great move-in experience with Veronica with her million dollar smile and a personality that was off the charts. She explained about my storage and access card to get in and out with their topnotch security. I was so stress making this transition to another apartment that I think they saw that and eased my anxiety. When someone helps you that much you don't forget names and how they can change your state of mind. Thank you so much U-HAUL FAMILY! May God continue to bless this company. BJ
Brian Jones | First ImpressionsBraun was very nice and did his best to make our experience go well.
Geramie Malone | First ImpressionsWe had some hiccups in the beginning but Braun was able to help us get it all sorted out. The overall experience with Uhaul on the truck rental side (not this location) was awful but Braun did his best to help make the storage side go smoothly which we deeply appreciated
Geramie Malone | First ImpressionsOur property was well-maintained and cared for while in the possession of U-haul storage. My family was very pleased with the facilities and convenience of ready access. Thanks for a positive experience.
Michael Phillips | Overall ExperiencePlse note I'm moved out I'm getting late notices thanks I appreciate u guys till next time
tamara jones | Overall ExperienceGreat process and experience thank you!
Elisa Meyer | Overall ExperienceNeeds a whole new make over with certain staff and place has gone down and does not even follow company policy not a very safe and secure place has been approached by other customers wanting to fight me in front of store Manager.
kelly owen | Overall ExperienceI had paid on the third I think the date was the eighth . I should had a refund but they said no that why my score was not higher.
CYNTHIA KYLES | Overall Experienceneed to have direct call line into site. cannot call to fix anything. have to drive in. need more intelligent or capable staff. so many spelling mistakes on contact info. cannot operate computers. cannot listen easily.
marco iacsin | Overall ExperienceEasy unload from my car to my storage unit with the covered loading dock and carts
SANDI BOOHER | First ImpressionsMy usage of the storage service exceeded my expectations. The place was well maintained. There was even one time when I mistakenly left my locker wide open with my items exposed. One of the employees noticed this and locked it up for me and even put some electronic items in a locked area in the office until I came back to claim them. These items were irreplaceable and meant a lot to me so for that, I am extremely grateful. Nothing was missing From my locker and without their help, I stood to lose a lot. I would absolutely use this location again in the future and have already recommended this facility to my friends. Thanks for the superb service!
christopher jeffery | Overall ExperienceReally love my storage unit !
Kimberly Howell | Overall ExperienceMy first encounter was great. However, when I closed my account the woman at the desk was extremely rude.
Cassidy Bisher | Overall ExperienceNeed air on 2nd floor in the summertime
Tamika Hardin | Overall ExperienceVery nice people
dana gillum | Overall ExperienceI wish it was more clear on what you had to do to get 24hr access. I was under the impression I had it and even the letter I got after I signed up and started renting gave me the impression I had it, but after online chatting with someone I learned I did not have it and actually need to pay an additional $10 a month. Perhaps it was in fine print somewhere, but I had no idea and think it should be advertised better. Other than that I am very pleased!
Cristenne Scalf | Online Move InInside the unit need to have some light for when u r packing or unpacking its very dark
sharon lowery | Overall ExperienceObserved it on the road. Access to loading dock was key - I could not find anyone else with the loading dock
Don Augenstein | First ImpressionsBe back there in the future.
Charles Batiest | Overall ExperienceWe had a very good moving experience from the time we picked up our truck to the end of packing the contents in your storage lockers. Jay
Jay Lanctot | First ImpressionsThey stole my deposit. Didn't have any idea what he was doing. Was very rude and took way.way too long to get it done. I will never use uhaul again in life. Worst experience of my life from begging to end
lorna akins | First ImpressionsExcellent service, accommodating and professional! No issues at all with my storage..would definitely recommend!
Iesha Gilyard | Overall ExperienceGreat experience, well run facility.
Thomas Harrison | Overall ExperienceThey only care about the money and not the actual costumer.
anthony benedict | Overall ExperienceGreat customer service by Mr. Bonebrake
Thomas Harrison | First ImpressionsThey were so helpful several times on phone and in person. The manager could not have been any better.
Amy Rascop | Overall ExperienceCouldn't get anyone on the phone, quick to slap on late payments but no issues with our card. TERRIBLE CUSTOMER SERVICE .... NEVER GOING BACK!
Jason boorsma | Overall ExperienceAbigail was wonderful...and she was doing a great job training someone while assisting me! There were a lot of people in line, and another staff (male) was just sitting there not helping people. Why was he even there?
Sarah Timmer | First Impressionsi been with you guys for a while.i like it here.the staff last name beesley is the best verry kind profesional.she reminds me of your awesome manager.we miss you get better soon.
Dolly Maze | First ImpressionsRat droppings were all over my items.
Kate Shannon | Overall ExperienceUNSUBSCRIBE ME FROM EMAILS PLEASE
ZACH HALVERSON | First ImpressionsNeed more staff
DEAJEAN KAY WINE | First ImpressionsI found mouse droppings in my boxes and some of my belongings (blankets, bags) had holes chewed into them by the mice.
Amanda Avella | Overall ExperienceVery helpful employees, even helped us get a bigger unit because the one we rented was too small
Michelle Gainey | First ImpressionsThe downtown team is ALWAYS professional, helpful and cater to my needs. The facilities are always clean and accommodating. I won't go anywhere else.
Victoria Dandeneau | Overall ExperienceOutside entry to storage area very unkempt with bid poop everywhere...employee very friendly and eager to please ver helpful
sandera smith | Overall ExperienceStaff is always helpful and kind
schayna perkins | Overall ExperienceThe best imaginable experience...stellar. I highly recommend this location to anyone needing storage and/or equipment.
donetta farrington | Overall ExperienceThanks for the excellent service and help. The storage unit was well worth it and we will look to utilize this location for future storage needs!
Nate Labo | Overall ExperienceThis facility and it’s staff were awesome. Sorry to say the facility on 28th st Kentwood was the polar opposite. I found the staff condescending, rude and very unhelpful. I used both facilities multiple times over the 8 weeks with same results at both places despite different people on my visits. Can only think the 28th St facility needs a serious management overhaul.
Stephen Schuster | Overall ExperienceI've had the best possible experience with this U-Haul location. The management and staff are considerate and helpful, going above and beyond to help whenever possible. Moving is always stressful, but this was flawless.
donetta farrington | First ImpressionsKeith Batchelders store on Grandville ave. Grand Rapids Michigan. Keith was there everyday working hard. You are a good manager and hope that you will get far! Staff was friendly and always helpfu
Maria Tagle | Overall ExperienceThanks for helping make my move easier! I'll keep this place in mind if I need to store things again.
Kevin Higby | Overall ExperienceMy only issue was that the person moving my stuff out of storage was allowed to turn my card and cancel my lease when I wasn’t finished. No one contacted me.
Gina Fraser | Overall ExperienceThanks so much for letting me rent with y'all! And thanks for y'all patients!
Teresa St Clair | Overall ExperienceThe second card swipe takes several times before it registers.
carol janney | First ImpressionsVery professional. Very clean. Best storage facility I've ever encountered.
MIchael Waalkes | Overall ExperiencePeople at both ends were awesome
Stephen Schuster | First ImpressionsThe only thing I wish had been different is if my account could be prorated. I am done with the unit I was renting, cancelled it on Friday the 20th, payment due date was the 17th.
John McElhone | Overall ExperienceIt’s was ok
Charles Batiest | First ImpressionsVery well organized and manager was so out going ! Great experience and I love to be renting
salvador rios | First ImpressionsKeith was very patient and helpful he explained everything in detail to me and made sure. I understood before I left.
matt smith | First ImpressionsVery nice staff and manager. Will definitely recommend.
Matt Skinner | Overall ExperiencePolicy training is needed at all locations. Burlingame location needs a overhaul with stafRude and very unprofessional, from the counter rep to Lisa the GM. Keith made everything right and I give 5☆'s
Matt Skinner | First ImpressionsCould not have been a better experience
Joshua Johnson | Overall ExperienceBrandi was knowledgeable and helpful. The process was quick.
Lawrence Gavin | First ImpressionsVery convenient and secure
Collin Harris | Overall ExperiencePricing a little steep. Not all staff can provide 24 hour access. Able to get a unit (over twice the size) for alot less. Other company waived 24 hour access fee since we're nonprofit.
catholic charities | Overall ExperienceExcellent experience. Outstanding location.
Walter Gross | Overall ExperienceEveryone from the General Mgr. , on down were amazing. I would recommend this place to everyone. They made me feel like family. 5 star rating for sure.
Mark Macaluso | First Impressions.
ingrid amonette | Overall ExperienceHad to pay for a extra month but overall it was ok. A little pricey
Allen Hight | Overall ExperienceWas not aware was speaking with a call center and not the store. I was getting information from one and told something different by another to have the location tell me something else! Worked out!
DENISE MORGAN | First ImpressionsThis is a beautiful facility with customer safety that’s top notch. I came and went at all hours and encountered the facility in pristine condition as well as professional responsive staff.
Lisa Olsen | Overall ExperienceInderia was great, helpful, knowledable, quick and with a great attitude! Facility is one of this best I've seen.
James Beene | Overall ExperienceIndira was very helpful and did a great job
Suzan Smith | First ImpressionsThe process was simple and the unit was very clean. We had a few issues sometimes getting someone to help us at the front desk, but I think that's because people were off handling other duties.
Trent Cerra | Overall ExperienceI did not purchase insurance for my storage is NOT a reason for some of my things to come up missing. The truck I rented needs maintenance service ASAP not sound well. Bathroom was NEVER clean
Clintara Rice | Overall ExperienceHave a nice day
Dan Smith | Overall ExperienceThe team was friendly and made everything easy!
Trent Cerra | First ImpressionsEven though there was a miscommunication initially, the delivery was perfect!
Jim D'Aurora | Overall ExperienceGreat facility. Only problem I had was that the ceiling was leaking and some of my things were ruined.
Achia Smith | Overall ExperienceThank you!!
kathleen degennaro | Overall Experiencena
Matthew Lozen | Overall ExperienceIt is a safe and well run facility. It is superior to any other facilities in the Greater Grand Rapids area. You get what you pay for! .
Michael Termaat | Overall ExperienceGreat Customer Service
manuel vazquez | Overall ExperienceVery knowledgeable, helpful, and nice!
Valerie Mead | First ImpressionsThank for y'all help on keeping my stuff safe
carmony turner | Overall Experience8 calls...8. You changed my reservation twice, cancelled it, and moved it to locations I specifically said would work for me. I was promised call backs and corrections, none of which happened. F u.
NICK STEBBINS | ReservationMy experience Because the customer service was great the facility was clean and neat and I definitely want to come back
LORENZO REYNOLDS | Overall ExperienceIt was ok till a rented the uhaul from you guys and he picked my mileage and the time to have the truck back then cahrgerd menmore money oh and the older and younger women u have there are rude
Kayla Thompson | Overall Experienceclean nice great guy manager i hope his name is keight if not im sorry it can awesome verry profesional kind explain verry well took his time thank you i recomend this place to any .
dolly maze | ReservationKeith Batchelor, General Manager, does an excellent job!
mike haas | Overall ExperienceKeith was great! Took us through the whole process. Super helpful.
John McElhone | ReservationOutstanding service and excellent people.
Matthew Voorting | Overall ExperienceOn the way to Grand Rapids, my U-Box was switched with another one and sent to New York. Despite the terrible situation, Keith the manager was very responsive and understanding.
Claire Lim | Overall ExperienceGreat!
Anu Aggarwal | Overall ExperienceGreat
alethia smith | Overall ExperienceFree first month, friendly & engaged staff, very clean facility, It is great having free carts to use.
bruce odem | Overall ExperienceVery friendly and helpful staff! Had problems with my U-Boxes and they helped to solve the situations quickly and friendly!
Brandon Walter | Overall ExperienceGreat service from all the staff!
Alicia Nicole Bailey | Overall ExperienceVery impressive facility AND staff!
STEVE JOHNSON | Overall ExperienceVery friendly staff, very helpful! Great storage facility, clean, well lighted, secure. Would definitely recommend this site to other people.
Scott Taber | Overall ExperienceTheir Store Manager Keith was very helpful.
Ketashia Berrien | Overall Experiencethumbs up
austin kammeraad | Overall Experience