Comentarios del cliente para U-Haul Moving & Storage of Dadeland

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Dadeland

Grado total:

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ORAN T.
Grado:

Only 1 checkout open (of 5) but the agent was very capable.

Scott R.
Grado:

El cliente no dejó un comentario.

CHERYL M.
Grado:

El cliente no dejó un comentario.

Donald C.
Grado:

El cliente no dejó un comentario.

Jorge P.
Grado:

Used to use u-haul. New system wants tons of social media info to bombard you with sales gimmicks. If you don't use this, they charge a 21. Dollars drop off fee. Would not recommend them any more. Will recommend home depot. Very sad that u-haul has become cut-throat. Shame on them

MICHAEL R.
Grado:

Your employee that waited on me was delightful. She made everything very clear regarding the contract. I applaude you for employing her. I hope this comment will be part of her employment file. I was extremely satisfied. Regards, M.Sean Reichert

Brian S.
Grado:

El cliente no dejó un comentario.

Carlos R.
Grado:

Nothing. Just keep the friendly atmosphere. ????????

Jose E.
Grado:

The price I was paid was misleading. I will be calling customer service

Alita I.
Grado:

Make sure the customers reservation doesn't disappear. I wasted a lot of time repeating all the info I had given when I made the reservation over the phone.

Jesus A.
Grado:

El cliente no dejó un comentario.

mary S.
Grado:

Everyone was very helpful. The truck did have some "play" in the steering which we reported.

GUSTAVO D.
Grado:

Reps should be more knowledgeable on the equipment they are leasing to customers

Giancarlo Z.
Grado:

El cliente no dejó un comentario.

Orri O.
Grado:

El cliente no dejó un comentario.

Peter D.
Grado:

El cliente no dejó un comentario.

Andrew L.
Grado:

El cliente no dejó un comentario.

Ashley H.
Grado:

Great Team! Great personality!

Jack A.
Grado:

El cliente no dejó un comentario.

David C.
Grado:

El cliente no dejó un comentario.

Mauricio T.
Grado:

El cliente no dejó un comentario.

Mirley G.
Grado:

El cliente no dejó un comentario.

GEORGE C.
Grado:

El cliente no dejó un comentario.

Edward K.
Grado:

We rented a 4 X 8 enclosed trailer to transport household goods from Florida to Texas. The trailer leaked and damaged some of our household items.

MInervino J A.
Grado:

All members of this Uhaul team was great A+ service.

CHRISTIAN G.
Grado:

El cliente no dejó un comentario.

Charles A.
Grado:

Outside was clean but the floor was a bit dirty. I drove less than 50 miles and to get it back to full I added 3 gallons. A bit more than what I expected. Nevertheless I will rent from your guys again

MARCO L.
Grado:

El cliente no dejó un comentario.

Ruth C.
Grado:

El cliente no dejó un comentario.

ANA F.
Grado:

El cliente no dejó un comentario.

Ronald C.
Grado:

El cliente no dejó un comentario.

Dennis D.
Grado:

With friendly and knowledgeable staff, you are doing a GREAT JOB, and we at the Gold Coast Railroad Museum recommend and refer everyone to your locale. Thanks again. And a shout out to Mr. Guy in the shop.

Juan R.
Grado:

Overall great experience, in and out in no time. Very pleasant staff

Keith W.
Grado:

Nothing

PEDRO J M.
Grado:

El cliente no dejó un comentario.

FRANCO C.
Grado:

El cliente no dejó un comentario.

Fermin M.
Grado:

El cliente no dejó un comentario.

Lourdes Q.
Grado:

El cliente no dejó un comentario.

Maritza A.
Grado:

El cliente no dejó un comentario.

SUSANA N.
Grado:

El cliente no dejó un comentario.

Michael G.
Grado:

On This day - Lack of Outside employees caused very, very long waits inside. And long waits for people filling LPS. Bad management to have so few staff. Outside Staff was excellent. Inside Staff was excellent. Total experience on pickup of trailer NEGATIVE , Terrible long time. Drop off was super fast, efficient.

Manoushka J.
Grado:

None comes to mind

ISAAC R.
Grado:

Exelente , un años atras , en mi primera mudanza, un grupo de mudanza me dijo que me cobraba 150 por horas termine pagando 270 us por solo esa 3 horas , y solo use 10' de espacio y 25 millas de distancia . pero com U-haul este año dure mudandome 9 hora usando 20' de espacion y 70 milla mas el aquiler de un Dolly y la gas en 120 dolares . Exelete servicio

CESAR R.
Grado:

El cliente no dejó un comentario.

James E.
Grado:

El cliente no dejó un comentario.

Wendaly G.
Grado:

The customer service was excellent. He was extremely professional.

AUGUSTO B.
Grado:

El cliente no dejó un comentario.

ROBERTO P.
Grado:

El cliente no dejó un comentario.

Keith W. | First Impressions |
Grado:

Michael was very helpful.

Eric H.
Grado:

fantastic people all around, super funny and friendly! Sucks they had to deal with a customer after me who wanted to claim that they were unfairly charged for miles....like bruh...the odometer doesn't lie and no matter what happens, you're liable while you rent it during the terms of your contract...sorry not sorry, die mad about it

Daniel R.
Grado:

El cliente no dejó un comentario.

Ronald C.
Grado:

El cliente no dejó un comentario.

Romain A.
Grado:

El cliente no dejó un comentario.

Holly C.
Grado:

Exterior workers very unfriendly. Female cashier attendant very nice!

KARINE B.
Grado:

El cliente no dejó un comentario.

James A.
Grado:

El cliente no dejó un comentario.

Constance B.
Grado:

Reps very helpful, well informed, pleasant

BARBARA W.
Grado:

El cliente no dejó un comentario.

Ming X.
Grado:

El cliente no dejó un comentario.

CLAUDIA Z.
Grado:

I don’t think you need to improve anything Cashier was very nice, the guy who give us the truck was super nice and the guy who received the truck was excellent:) Thank you ?? The truck was extremely clean I was very happy

JUAN CONSTANTINO M.
Grado:

El cliente no dejó un comentario.

PAULA V.
Grado:

El cliente no dejó un comentario.

Marco V.
Grado:

They listen the customer and help to solve any issue.

RON C.
Grado:

El cliente no dejó un comentario.

TIMOTHY S.
Grado:

El cliente no dejó un comentario.

Javier M.
Grado:

Very friendly staff congrats

Ricardo M.
Grado:

El cliente no dejó un comentario.

Amy B.
Grado:

El cliente no dejó un comentario.

Gerald W.
Grado:

El cliente no dejó un comentario.

ROBERTO F.
Grado:

I rented in your facility for many years and always satisfied by service and equipment. This time on November 23 I rented and returned a Van and I left the van outside in the night and the day after I received a bill completely wrong... the rate from $ 19.90 was raised to $ 89.00 per day. The mileages That Was marked when I return the van was 6.185 miles and in the bill was 6272 ... I Rented the 23rd of November and returned the same night of the 23rd... and now I just received a bill and pay several Sunpass tickets that were dated 25th of November .... when I paid already the ones of the 23rd... I paid just because the amount was small but the principle is big.. you are charging me for an other person rentals and tolls... Fortunately you have a wonderful African American lady that works as clerk and she fixed this problem of the rental issuing a new bill and credit for the old one .... She was so wonderful, nice and competent to solve immediately the problem. just to advise you to avoid this kind of completely wrong kind of billing when you leave overnight the equipment and the person is not present when calculate the real cost. Regards Roberto Fodde

Erick T.
Grado:

El cliente no dejó un comentario.

RAMON G.
Grado:

Well done by all U-Haul employees.

Frank B.
Grado:

Easy drop off, no waiting at all. Perfect rental. Very happy customer.

Marek L.
Grado:

This location was OK. Good professional service.

Rafael G.
Grado:

Good service, I am very happy, great location to do business. Thanks!!!!

ABEL R.
Grado:

This location seems to be understaffed with regards to the counter/intake staff. Seldomly do I encounter more than one attendant at the counter.

Jordi M.
Grado:

The truck was in very bad condition, the lights doesn't work as regular, so low light, no lights inside the cabin and no one in the dash, only oil change alarm. I never can't see the speed or gas tank...etc the lighter doesn't work to charge the phones. the trucks don't have maintenance. Long time waiting to be assisted on the counter. Sometimes only one person. Positive is the workers, are professional..

peter B.
Grado:

The staff there is always polite. They make sure to take care of the customer. The people in the yard who get the equipment and hook it up are always hustling. It’s physical work in a hot climate, they do a great job. Thanks

Alejandro M.
Grado:

El cliente no dejó un comentario.

Jorge S.
Grado:

El cliente no dejó un comentario.

GABRIEL O.
Grado:

El cliente no dejó un comentario.

Renata M.
Grado:

I was very well assisted by Marcia, who guided me and ran the whole rental process very efficiently and quickly.

ERIC O.
Grado:

We’ve got nothing to say, it was excellent. Continue the hard work.

CESAR Z.
Grado:

El cliente no dejó un comentario.

SUSANA SOLVEYG A. | Overall Experience |
Grado:

Thank you for a great service

Frank B.
Grado:

El cliente no dejó un comentario.

Wayne S.
Grado:

Many years of excellent service at this south miami location. Staff is great! Super easy to pull up and return your vehicle.

Shamaladevi N.
Grado:

El cliente no dejó un comentario.

Chris F.
Grado:

I got charged more then I was suppose to

Luis J R.
Grado:

Folks need to watch their language. While they may not mean what they say, this is the second time I am taken back by comments to customers.

LEONEL M.
Grado:

El cliente no dejó un comentario.

Manuel P.
Grado:

The gentleman outside had a great cheerfull attitude extremely helpfull

William W.
Grado:

The employees that helped me gave me a motorcycle trailer that had a bent frame that made the front of trailer 4” off the ground. They said it was fine. If I had put a 600 lbs motorcycle in that trailer it would have rubbed the ground. This is unacceptable and extremely dangerous to put trailers out on the road that would not function under the acceptable load weight. The employees were not respectful and did not want to change the trailer. Finally they did give me a trailer that was acceptable. It is unfortunate that your employees do not care about customer safety and satisfaction.

JAIRO R.
Grado:

Very good

eddie O.
Grado:

I spent over a hour and half renting a car trailer at this location. The computer kept crashing, and to make matters worse I had called ahead and reserved the trailer. Just a bad experience at the checkout . And there was employee in the parking lot named Jesus which was extremely rude to me an my father, and front cashier just told us to ignore his rudeness.

Stacey M.
Grado:

We reserved a uhaul for 7pm on Dixie hwy in Miami. Specifically said we did not want to do it via an ap. Arrived at 6:50 ( wasn’t told they close at 7) and Jesus the owner said we’d have to use the app he was closing and refused to help us. I had also called when we were enroute, and they said it’d be no problem. Then bc we had a reservation, the app wouldn’t laccept us renting again from that location called uhaul, put us through to a number that was closed called again got through and spent one hour and 23 minutes for the inaulbguy to delete the old reservation and allow us to use the app to rent it. Meanwhile it was too late to pick up the furniture as scheduled that night Have never seen an owner such as Jesus with such poor customer service and arrogant disregard.

James A.
Grado:

El cliente no dejó un comentario.

deborah B.
Grado:

They did. It give me a recite for boxes and lock I returned. Now tomorrow I To call them I have call to find out how much the truck was. II filled the the up even though it was 3/4 they did show me how everything was. Thrum was $19.99 plus mileage and gas we went maybe 14 miles. The truck was new that part was nice

Louis T.
Grado:

El cliente no dejó un comentario.

Mario D.
Grado:

El cliente no dejó un comentario.

Angel A.
Grado:

El cliente no dejó un comentario.

daniela F.
Grado:

There was only one person attending checkout and it was very long!!!!!!! But the rest was great!

JEAN NELSON F. | First Impressions |
Grado:

Horrible customer service. The employees didn’t know how to do their job. Waited over an hour and a half to return my UHUAL trailer. I wouldn’t recommend going to this specific store.

Durena S. | Overall Experience |
Grado:

I appreciate the fact that your building was air conditioned. It made a world of difference on moving in the heat. Thank You.

LEANNA RENEE P. | Overall Experience |
Grado:

Cannot beat a FREE month! Everyone there was friendly and helpful. We got our stuff out within the month and our charge we $0!

Patricia B. | Overall Experience |
Grado:

Last May, when we started our rental, I waited in line two hours, despite having done all the online registration. (Uhaul advertised the online registration as the way to skip the line and save time.)

ALEXANDRA DAYNA D. | Overall Experience |
Grado:

they helped me out in many ways. things could have fallen through if they didn't

EDDIE RAY W. | Overall Experience |
Grado:

Great Staff!

Neto M. | Overall Experience |
Grado:

Team is outstanding! Facilities are clean and well kept. Location is excellent. This place is 5 stars all the way. No wonder they are always so busy, but is worth the wait!

ANA L S. | Overall Experience |
Grado:

Excellent service!

RINI V. | Overall Experience |
Grado:

My only concern was that there are always only two people at the office to help clients. The average wait time is almost 20-25 minutes wait in the line for service! Especially with Umiami events.

CELESTE M. | Overall Experience |
Grado:

Great place!

Luz D. | First Impressions |
Grado:

Recently rented a storage and moving equipment. Excellent to be served by management/ Danny Feliu, thanks

Kimberly M. | Reservación |
Grado:

Excellent experience! Reserved a cargo van for moving items out of a dorm room at University of Miami. Your location is perfect, only 1 mile from campus. Everything was great, start to finish.

HERMINE E. | Overall Experience |
Grado:

This is a clean pleasant facility. I used it for the past 4.5 years. Just emptied my storage unit after one week of making a payment and wondered why I would not be reimbursed for the 3 unused weeks.

Patricia B. | First Impressions |
Grado:

After securing storage/ordering supplies online last mo. I still waited in line for the ONE empl. 45 min. He never apologized/wasn’t friendly. Ppl. were mad. One lady left cash/grabbed boxes. More...

Eddie W. | First Impressions |
Grado:

Guy who checked me in had the personality of a dead fish. No enthusiasm for customer service, almost rude,Didn't give out info freely and barely when you asked. Assistant manager was awsome,keeper👍❗

Hector F. | Overall Experience |
Grado:

Everything was great with great employees.

merecedes D. | First Impressions |
Grado:

Excellent service. Mr. Feliu answer all my questions and make sure that everything was taking of care of.

FLORIDA LEATHER S. | Overall Experience |
Grado:

Although my previous experience trying to rent a car dolly was a disaster, this experience and location was great and closer yo my house , thank you

Nicoletta G. | Overall Experience |
Grado:

My U-Haul box experience was not good at all. We used Moving Helpers who was a terrible experience. My second box was delivered to Philadelphia and arrive late to Miami two weeks late.

FLORIDA LEATHER S. | First Impressions |
Grado:

Very professional

LESLIE S. | First Impressions |
Grado:

Always!

RICHARD E. | Overall Experience |
Grado:

Location was always easily accessible. Employees always willing to assist.

ROLANDO S. | Overall Experience |
Grado:

Very happy with the servive and facility.

Alfredo H. | First Impressions |
Grado:

Everything was great and everyone treated me super nice. Even Francisco stayed a few minutes after ours and helped us loading my stuff into the unit I just rented. Really really good

HANS PETER W. | Overall Experience |
Grado:

Nice and clean with service minded staff.

JAMES J. H. | Overall Experience |
Grado:

nice people in the store

HANS PETER W. | First Impressions |
Grado:

Clean and nice facilities with service minded staff. You could have a little bit more generous opening hours.

EDGAR V. | Overall Experience |
Grado:

Both Marcia and Cintia have provided me with an excellent service. They were kind helpful but mostly knowledgeable. Great people for a great company

ELIZABETH H. | Overall Experience |
Grado:

Nothing to add

Jorge B. | Overall Experience |
Grado:

Thanks

JOHN E. | Overall Experience |
Grado:

The people at this facility, especially those behind the counter, were great. Thank you.

RICHARD E. | Reservación |
Grado:

Customer service has been excellent. Everyone at the location has been friendly and very professional. Would definitely recommend to anyone looking for storage.

Manuel G. | Reservación |
Grado:

Very professional, courteous and helpful.

SAAD A. | Overall Experience |
Grado:

Thank you

ROLAND T. | Overall Experience |
Grado:

I notified the staff on 8/15 that I was moving out. They logged me out on 8/31 and auto pay still charged me on 9/1. I left a complaint with customer service still have not received my money back.

Angel C. | Overall Experience |
Grado:

Good experience. However, my experience in PA with UHaul was quite difficult. You were not helpful at all.

CARL H. | Reservación |
Grado:

Thank you Uhaul for you professionalism. The staff really try to take care of your needs. We will continue to use your services as long as your company continues to take care of your customers.

MORRISANN M. | Overall Experience |
Grado:

x

Srinivas K. | Overall Experience |
Grado:

Thank you!

Antoinette V. | Overall Experience |
Grado:

Had a horrible experience...spent over 3000 dollars with uhaul and worst the worst service ever.... Inadequate incompetence just lack of common sense..bunch of young kids that really dont care...

Linde B. | Reservación |
Grado:

Great folks! Very courteous, very helpful!

ANGELA B. | Overall Experience |
Grado:

The storage unitdoor handle was very hard to open I reported it-everyone was very helpful and nice partcularly the spanish woman who opened/showed me unit she was great (can’t remember name) the best

SAM D. | Reservación |
Grado:

Long wait at counter (1:15) to rent storage unit.

Angel C. | Reservación |
Grado:

Long waits to install hitch at Erie, PA forced me to go to another shop. It was quite frustrating. You did not have specific electrical part for my car light. Had to splice my car cables. Expensive.

Isabel B. | Overall Experience |
Grado:

Thanks Miguel for the assistance.

ERIC L. | Overall Experience |
Grado:

This was my first time using Uhaul Storage, and I have to say that I am impressed and very satisfied with Uhaul's service and facility.

THE YACHT G. | Overall Experience |
Grado:

Marcia, the manager of the facility is one of the most professional people our company has had the pleasure of doing business with. Please convey our thanks to Marcia & staff for the excellent service

john c. | Overall Experience |
Grado:

Thank you for your help..

Elizabeth P. | Overall Experience |
Grado:

The employees were friendly and helpful but the office is under staffed. It was frustrating to have to wait in a long line with only one employee attending everyone. It’s too bad.

BENNETT F. | Overall Experience |
Grado:

None

Ana P. | Overall Experience |
Grado:

Facility was immaculate and staff very professional and helpful!

patricia v. | Overall Experience |
Grado:

Thanks for your service

DONALD H. | Overall Experience |
Grado:

Great customer Service. Friendly staff.

Chirine C. | Overall Experience |
Grado:

Excellent

No reviews have been submitted for this location.

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