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Maryella W | Online Move InCustomer Reviews for U-Haul Moving & Storage of Chippewa
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Andrew and Kelly were amazing!! They made my move a little less stressful with their kindness and knowledge!!
Angela MI had to travel 18hr from Miami to your location! I needed help, with my unit and no one wanted to help me out. I would never use uhaul again anywhere in the United States!
Juan T | Overall ExperienceThe floor mats in the trucks are very slippery when wet. Manager was helpful and lovely. Great staff overall.
Karrie NI don't know because I am a Patient person. Kelly and Noah were very helpful.
Edward WAlways satisfied!!
Darwin PKelly, Jeffrey (I think, Sorry) and "The New Guy" (Sorry again) were all Very Good. A great experience in what can be not such a great thing to be doing, i.e. Moving. Go here first, IMO, you will not regret it. Thanks to All of You.
Chris LPeople were awesome, truck was clean and very affordable
Jason DI returned the trailer an hour early, but was charged a day late fee
Jason PDevon and Noah were awesome!
Mallory MNoah and Zoe were awesome!!
NOAH HKelly and crew always wonderful as usual
Darwin Pevryone at this location was friendly and helpful. Don't change a thing.
John ZI was told the van had a full tank of gas and I had to bring it back the same way. I traveled 22 miles and when I filled it up it took 6 1/2 gallons. I'm sure it wasn't full when I took it. I mentioned it to the person I rented from but there was no comment. I'm sure the van gets more than 3 miles to the gallon.
Richard Btoo damn expensive ripping your customers off with 26% increases you need to be publicly exposed for your greed um
Michael LKelly Klink is a superhero. I don't know what your policy is regarding super-human abilities, but I might actually badger someone until she gets a raise. If there was anyone who deserves it, it's Kelly. In a chaotic world full of uncertainty, she has been the light at the end of the tunnel. Yes, I am fully aware this sounds weird for a UHaul manager! But she literally, not figuratively, made my life whole. I owe her a portion of my sanity, and a large share of my well being. I cannot stress enough the impact she has made on my life, through accidental coincidence. Kelly is a gleaming gem amongst the stones I must traverse, and I state that with instance.
Michael M | Overall ExperienceNone. All went as expected.
Drew TNo suggestions for improvements at this time.
Gerald GEveryone we worked with were professional, helpful, and knowledgeable. Thanks to Maverick and Zoe!
Martin SThanks for everything, Kelly.
william g | Overall ExperienceGreat people to work with. Very accommodating. Showed me my units and walked me through the process.
Amy R | First ImpressionsEverything was great I will use u guys agan down the road for all my needs
MICHAEL M | Overall ExperienceProfessional friendly staff. thank you
Katie CThank you.
david c | Overall ExperienceZoe was friendly and engaging. She carried on a conversation during my check in and was very informative about the process.
Mark BGreat customer service experience. Devin was on point, informative and pleasant during a busy week. All questions answered even with people waiting to be served.
Michael MVery helpful employees, convenient drive in unloading out of the weather, nice to have the complimentary carts, convenient location.
JOHN P | First ImpressionsI have nothing negative to say, everyone was very nice and helpful .
SCOTT VExcellent service!
Stephen SJeff and Marvin were extremely kind and helpful.
MICHELLE M | First ImpressionsThere doesn’t need to be anything improved.
DANIEL RThe gentleman working was great
George SThis location was spot on. They are friendly and great with the customer. I don’t think they need to improve anywhere.
DANIEL RDevin provided great customer service and was very friendly and answered all my questions.
Jimmy B | First ImpressionsEverything was clearly explained and demonstrated
MICHAEL B | First ImpressionsService was on fleek. Thank you!
Jonathan WThe outside keypad doesn’t work!!!!!!!! if the facility is closed and the keypad malfunctions, you can’t access your unit. FIX YOUR KEYPAD.
Natosha D | Online Move InAll was good
Vicki PVan was dirty inside. Outside appeared well kept and operated as expected.m. No issues with the van.
Cecilia YCustomer service excellent for pick up and delivery both reps went out of their way at this location !! Parking lot dark hard to see at night equipment average but ok for rentals
JOSEPH FLeaky cargo area and leaks in the cab from where the seatbelt attached. Water continuously ran onto me while driving and leaked on our boxes. The attendants made it seem easier to drop off at a different location than it was.
Matt DThe Cargo Trailer 6 x 12 was clean and seemed to be a newer one however it did leak causing some damage to mattresses and mirrors.
Greg ZAs advertised
todd a | Overall ExperienceVery helpful, patient, and kind staff
Samuel D | Overall ExperienceEverybody was polite, respectful and very helpful!
Victor WWell worth the money to haul something that might be too much for a mini van or car.
David BEverything went well.
PEGGY R | First ImpressionsEverything was fast and easy.
darrell mThanka
Jeffrey DRent them a truck that works and not missing every second. We find it very hard to believe they didn’t know there was something wrong with this vehicle when they rented it to us. Roadside assistance came and put a band aid on the problem. Unnecessary stress.
Don GThe trucks should be filled up with gas so you can just replenish what you use. The insurance should be reimbursed if you don’t use it. Local moves should be charged a lower rate I used 15 total miles and spent almost 100 dollars. That’s a little excessive, no one showed me how to use the truck or walked around the truck with me.
Heather HEverything was great
Robert SBetter Wifi, because the online pickup and return was extremely difficult with poor quality or no internet access.
Andrew CEvery one was really nice and friendly. Thank you so much
betty p | Overall ExperienceTook me right outside and was out fast
kurtis mNothing at this time.
Carol YQuick and efficient on getting out the door in the morning!
MICHAEL GI liked the fact that you can rent a storage unit at the same location as the place the customer is returning the truck/van.
Carol WWe were charged for equipment we didn't use. We were also charged for fuel that we already replaced. This is our second experience with this location. This time the staff wasn't as friendly as the first time and we were overcharged. Disappointed.
Eric DAs new U-Haul users, the check in process was smooth, but directions for once we got outside to meet the person assisting us with our trailer and hitch were a little unclear. Nothing major, though!
Thomas BDevin assisted me, his customer service was excellent. Very helpful, knowledgeable and polite. Give this man a raise!
aaron sEveryone there was great but the problem I had with estimating how much gas to put in. They treated me well and compensated me for my mistake and I appreciate that. My recommendation would be to go back to how it was previously you pick up a truck with a full tank of gas and you returned it that way. To estimate how much gas is needed to take it back to a quarter of a tank is a little hard to judge.
BARBRA BAll was good
Vicki PCould u have U-Haul available in beaver falls or new Brighton. Chippewa and monaca are out of the way for some of us. They use to have them in new Brighton on Penn ave I’ve taken ones back there years ago idk what happened.
Stacey YI ran a storage facility so I know what I like. I love that you can pull in, feel secure, get a cart and it’s all climate controlled so no need for pallets!! Very convenient and clean! Thank you!!
Bonnie S | Overall ExperienceI only used 8 of my 30 days and the policy is no refund for unused days but they will charge the next person for price for a unit already paid for so my unit will sit empty until the 28th. Plus I signed on line for the $49 unit and was forced into an $80 unit
MELISSA H | Overall ExperienceNice people to rent from. They gave me my first month's rental fee free of charge, there are not many businesses like that! So glad that I decided to rent from U-HAUL, well done U-HAUL, BROV0!!!!!!!!!!!!!!!!!!!!!!!!
DANIEL K | First ImpressionsAccess card to disarm the alarm didn’t work but didn’t keep the unit long so wasn’t a big deal. Overall, satisfied with my experience.
TRISTAN S | Overall ExperienceA little expensive for the size.
Thomas G | Overall ExperienceWas friendly but for the first time I used the storage unit they should of walked me throw it honest maybe they can start doing
SHIRLEY C | First ImpressionsI will never use u haul ever again. The manager there is about the worst I've dealt with. Made an unauthorized charge right in front of me and said she wouldn't remove it. Had to call discover and they removed right away. Unfriendly staff in the afternoon, Charged me for gas I didn't use. I give them a 0 out of ten
Justin h | Overall ExperienceThe storage area was clean, the restroom did not get cleaned after my first visit to load the unit, granted it was not horrible but the trash was still overflowing
STEVEN M | Overall ExperienceMaverick was very kind and explained everything exceptionally.
GENNIFER D | First ImpressionsMaintenance almost every month. The garage doors were constantly blocked off, the sliding door was constantly blocked off because of maintenance. Do better.
MICHAEL F | Overall ExperienceKelly was super friendly from the moment I walked in the door. She was very personable, not with just me, but also the customer ahead of me. She made the process very simple and explained everything very well. She was incredibly kind to a stranger when I just needed kindness that day. Who knew renting a storage unit could be an emotional moment. She's a quality human being and I was lucky to have crossed paths with her in that day. Thank you Kelly!
DALE B | First ImpressionsThe staff was very helpful, showing me how things work and where the nearest entrance and exit to use also how the key pad works.
Michael T | First ImpressionsI reserved a 10x10 unit online. The instructions when arriving could definitely be a little more clear. But besides that fact. When I arrived I found I was given 2 5x10 units not one 10x10. I saw a worker in the hall I asked about my situation they said they consider it the same because it's the same square footage. Which I understand. But I had several large awkward items that required a 10x10. She told me to go to the office. I go to the office and explain that I need a 10x10 and the woman behind the desk couldn't have had more attitude. She explained that my units were side by side I said that wasn't even the case they were around the corner from one another and she began arguing what unit numbers I was given. I then showed her on my phone that she was incorrect but she still insisted she was right even though I went to the units and found my tags. It turns out a 10x10 was readily avaliable so why I I not just given what I reserved in the first place? Not only that but when checking out it makes no mention that you may be substituted with two 5x10 units instead of one 10x10 and it doesn't ask if that is acceptable. That needs to be corrected. And the employees need a little more training in customer service. If I wasn't in a pinch I would absolutely left and stored my belongings elsewhere.
Lucas L | Online Move InEmployee was extremely nice
STEFANIE D | First ImpressionsHelpful staff and very clean and taken care of facility
Dana F | Overall ExperienceThe alarm system needs repair. A contractor was working on a project and hasn't returned.
SUSAN P | First ImpressionsI would recommend putting a garbage can in the place where you park your car. I just want to mention your employee, Devin Heinrich. We were moving out belongings in our unit. We came across a problem with a large antique hutch that was my mothers ( her mothers) and we couldn't get it on the UHaul. Devin was quick to assist us and he helped us find a smaller closer storage unit closer to the garage. I wanted to make mention of Devins thoughtfulness and ability to listen to our concerns and find a resolution without any further complications that evening. I couldn't thank him enough for his assistance. A few days later we got the right equipment to get that piece of furniture out and he was the one that checked us out. I was so glad to see him as I was able to thank him one more time. As our countrys work ethic has changed so much over the past few years its extremely frustrating when people won't help you when needed. You have a good employee with Devin! We had no issues while we were renting there and more than likely would of returned if needed..but we will definitely return now! Thank you again Devin Heinrich for your professionalism, your support, and your help that evening!
ROBIN R | Overall ExperienceThe staff was friendly over the phone and more friendly in person. The service staff was very professional and friendly.
jerome w | First ImpressionsMy 1st month was free but they charged me anyways, I didn't get a receipt so I didn't know until I looked at my account later. It will be 3-5 business days for $78 to be available in my account
MELISSA H | First ImpressionsHowever, it was a little over priced per month
Ralph R | Overall ExperienceFriendly staff. Exceeded my expectations.
kathryn r | Overall ExperienceWe experienced the best customer service! The guy who helped us said he really Is only maintaince/mechanical but he was excellent! The facility is amazing. We are extremely pleased and would highly recommend!
Jesse A | First ImpressionsI am very impressed with uhaul and the storage facility! ☆☆☆☆☆
Chris B | First ImpressionsEveryone was so pleasant and helpful ,I would definitely use this facility again if I need a storage unit ! You are still invites out for a for the fire 🔥 in May lol 😂 thank you all !
Bobbie J | Overall ExperienceThe staff is amazing
Jonathan N | Overall ExperienceKeep up the great work
Darlann S | Overall ExperienceThe only storage unit I will ever use
TANISSA H | Overall ExperienceKelly was so helpful to me
THOMAS m | First ImpressionsVery good, but need to keep garage doors in operating order
Timothy J | Overall ExperienceNever had an issues with the facility. Everything was always clean and convenient
ASHLEY R | Overall ExperienceAll was good and friendly I definitely use it again
Tina B | Overall ExperienceOnly a mix up as 10x20 was emptied marred the experience. An employee closed out rental of truck that emptied 10x10 on Friday Dec30th. I thought he was closing out rental of 10x10 too. I was mistaken in what he was allowed to do. Adjustments were made with t h hesitation. Good experience. Just not best ecperience.
Christopher B | Overall ExperienceRat traps everywhere makes you worry about your items a little bit. Only complaint.
Kari M | Overall ExperienceI had rented a storage unit and when I arrived to move belongings in I found it was already occupied as I could not access it. The employees seem puzzled by this especially the person that rented it out to me. They did find me similar storage on the opposite end of the facility, which wouldn't have been an issue except I had already unloaded half the moving truck. That made for a long haul since we did not want to repack the moving truck to simply get to the other side. In the end, I was able to get my belongings in a suitable storage unit. So despite the inconvenience the experience was satisfactory.
Jason H | First ImpressionsBest storage unit I have ever used. I wish there were more around like this one.
Randy V | Overall ExperienceGood move on my part
floyd s | First ImpressionsI can't say enough awesome things about the staff and the facility. I'm 52 years old and I have never felt so important and appreciated by any other business and its staff. You have a top notch business and staff in Chippewa Pennsylvania. Thank you 😊.
peter h | Overall ExperienceHowever I paid for a month and didn’t stay the whole month and didn’t get a rebate
Krystal A | Overall ExperienceI had a encounter with an employee that was rude at the Chippewa location
Anthony N | First ImpressionsVery friendly staff. Very convenient and easy to use.
Sally C | First ImpressionsI would say over all good! Only complaint would be doors were always broken. Sometimes doors wouldn't even work. Took forever to get fixed. But the manager was super helpful and had great customer service skills.
kurt k | Overall ExperienceThe alarm system for the unit never worked properly. Even when I put the code in at the front door, the alarm for the unit would go off every time I opened it. It would shut off after about 10 seconds. I learned to just ignore it. It also seems odd that there is a sign in the lobby area that prohibits leaving trash, but the It was always full of old furniture, mattresses, etc. Inside, Maverick was very friendly and helpful each time I went into the office no matter how busy he was.
Brian W | Overall ExperienceThe carts the last time I was there had rat poop on them along with the one area that was like a leave/donate you stuff was filled with broken and gross stuff. It’s been sitting there for months including a broken tv.
Aarika C | Overall ExperienceThe video doesn't look like the facility it was a bit confusing, but we are all moved now.
Kimberly P | Online Move InClean, secure, easy. Loved the indoor bays for loading in any weather.
Michele F | Overall ExperienceKelly and her crew were wonderful to deal with will do it again if needed
ramond c | Overall ExperienceI have had no problems or concerns and will use u haul in the future. Thank you all.
David H | Overall ExperienceThis was a perfect place to store college items during the summer.
Jill K | Overall ExperienceLet me say that the staff was more than helpful and went beyond when dealing with my every need. They made me feel like I was their first priority. Thank you!
JEFFREY O | Overall ExperienceI am asking if there is anyway to have some of the last payment refunded. It was renewed on August 7 which is the date it should of been but we took the belongings on August 8. Please contact Andrea at 908-892-0952. Thank you
CHRISTINA K | Overall ExperienceMy only negative is that your computer system required me to enter all of the information only to have to do it all again when I got to the facility. My time is valuable too, so please fix your issue. If I had another convenient option I would have walked out. This is not the fault of this faculty, they were great.
GREGORY G | First ImpressionsThe only issue that I had is that it does not have 24/7 access. Other than that everything was good 🙂
Amanda W | First ImpressionsWhen I arrived my promised unit was locked up and I had to commender one of the same size.
jarrett g | First ImpressionsThe manager Kelly is not to be trusted. She altered my reservation (due to availability, she stated) but then added extras I did not initially choose. I’ve always had great experiences with Uhaul, even at this location, but Kelly is not staff I will ever deal with again.
KRISTEN C | Overall ExperienceThe workers were very helpful, friendly, and informative.
Crystal S | First ImpressionsEveryone was nice and willing to help,and they answered all my questions. Would recommend The U-Haul place and storage to someone that was in need thank you very much
Tina B | First ImpressionsOther the the fact that we only traveled 10 miles on this move it cost up almost 26 dollars for gas. Of the tank read correctly this can not be true. 10 miles!!
DEBORAH W | First ImpressionsI think they should have different rates on using of trucks. Because I know I paid for a 24 hour rental but had it back in like 5 hours. I'm sure they most likely rented right back out.
larry h | First ImpressionsIt's a pleasure when the staff knows family. It becomes easier and more friendly.
john h | First ImpressionsThe guys were great and explained everything. It was very easy for me to offload the van into the storage unit and I love my storage place. Really great organization.
anne f | First ImpressionsKelly was awesome
hugh m | Overall ExperienceVery good
Robert P | Overall ExperienceSuper friendly, very knowledgeable, great price!
crystal w | First ImpressionsI don't appreciate getting charged a full month fee just because I closed out the day my rent was due I do believe they should refund my money, but America's business is to get over hard working folks not to really service convenience.
Isaac R | Overall ExperienceStaff was super friendly and helpful…Kelly was great!!
Dean C | First ImpressionsOutstanding customer service, very friendly staff that went above and beyond to meet our needs.
John L | First ImpressionsThe security system to get into the building currently isn't working. Anyone can just walk in. Not enough flat bed carts either. Overall not a bad experience. The card scan system really needs to be fixed.
Suzann M | First ImpressionsEveryone was great. Very friendly and courteous. I'd recommend you to anyone. Thanks for a great experience.
JAMES M | First ImpressionsI think that if you intend to move out with more than half a month left you should be credited some of your monthly payment back
Marvin M | Overall ExperienceI recently moved to the area and downsized. I needed a storage area while we decided what we were going to keep and what we needed to dispose of. The facility met my needs perfectly. Very good experience.
John M | Overall ExperienceSeemed like you were putting the staff out asking questions. For people who have never rented a u-haul truck or a storage facility, it can be confusing until someone shows you how everything works. The 10’ truck I rented was in terrible condition. The engine slips & I just got on the highway & had to get off an exit bc of low tire pressure. The windshield was filthy too. The staff that works there isn’t helpful & speaks in an irritating tone! These employees are losing you business!!!!!!!! 1 out of 10, DO NOT RECOMMEND!
heather w | First ImpressionsPeople on staff very nice and professional
ramond c | First ImpressionsThe storage facility is very good... no issues. However, it's an issue having people pay to rent lockers on the first of the month as this is when many people move. A customer ends up paying a month's rent to use the locker for 1-2 days.
John T | Overall ExperienceKelly Kline is the best ever employee love her Everly amazing friendly courteous fun attitude!!!!
Carrie K | Overall ExperienceMaverick was very helpful and friendly. He explained everything from the map and key swipe in detail.
Stephanie K | First ImpressionsThe unit is too far away for me. I would like to get the handicap. Unit#2028.
charlotte d | First ImpressionsKelly is fantastic! Hold onto her. She is a great representative for your company. I'm hoping raise time is coming very soon for her.
Ellen F | First ImpressionsHaving 24 hour card access to my storage locker would be nice. Otherwise, my experience renting a storage unit from U-Haul of Chippewa was excellent! Thank you.
DANIEL D | Overall ExperienceStaff was polite and helpful. Facility was in good condition.
John T | First ImpressionsThe staff was pleasant and helpful. The facility was clean and well lit. The location is convenient to where I live.
Carolyn W | Overall ExperienceGetting into the storage unit wasn't a problem it was picking up the truck after hours was but I partly think that was my fault, but I called customer service and we got the situation resolved.
Jason M | Online Move Innice to my son
Mike M | Online Move InI had a rough experience with one of the employees and the manager was outstanding and so very helpful. Because of how she handled things she made the experience very good and I would come back to U-Haul because of her. The manager Kelly should be commended for her management and customer service.
Brayn L | Overall ExperienceBathrooms were discussing! No trash cans so there was trash laying everywhere. Needed cleaned!
WILLIAM C | Overall ExperienceEverything with the facility was great. But the staff was not great..appeared to be annoyed when asking questions. When address was wrong stating it was okay if it was wrong ect.
Lilia m | First ImpressionsKelly and her team where fantastic. Caring, friendly,helpful and very knowledgeable. I was on an extreme deadline and had little time to spare. They made sure everything was ready for me and make check a breeze. Definitely a location that knows their business. Just a pleasure to deal with.
SYLVIA M | First ImpressionsKelly Kline was very helpful.
carol f | First ImpressionsIt was a busy move-in day, so I couldn't get one of the drive-in areas at the front, but the staff were accommodating and allowed me to use the sliding door in the front. The staff have been helpful getting my 2 units reserved and next to each other, which is perfect!
Janel S | Online Move InI feel the monthly rates are fair for the amount of space.
Danielle k | First ImpressionsMy overall experience was okay. Only bad experience I had was 2 months in row I came in and there was a nonpayment lock on my storage unit and I’ve always paid on time. I don’t know what the problem was but every time I asked none of the sale associates had an answer for me.
Shalena S | Overall ExperienceJustin is incredibly rude and speaks in a condescending tone. The store staff does not enforce mask policy.
TRACY J | Overall ExperienceEmployees were always helpful. Facilities were always clean and well lite. Storage unit was clean and well maintained. My wife and I always felt safe and secure while we were at our storage unit. Thanks
Rob B | Overall ExperienceThis facility was a fantastic option for our recent move. The staff was friendly and helpful. We were so happy to be out of the weather in a comfortable environment to store our things. The value of what we were provided for the more than affordable price was appreciated in a time of moving stresses! We have told many friends and our realtor of our great experience.
Cara M | Overall ExperienceU-Haul Storage of Chippewa is a very clean and well run facility! The staff has been very helpful and friendly. We love the 'just drive in and dolly your stuff to your unit with no hassle.' Overall, it has been a great experience to have storage at this site!
Frank G | Online Move InI’m very happy the office staff was still available when we moved in because for first time storage unit users the process was really confusing, especially as I requested online. I was disappointed in the size of the smallest unit that I have because it said it was big enough to store one room worth of stuff in, maybe if you were storing a bathrooms worth of stuff, but we managed to store the few things I needed to. Otherwise, it was very clean, and the staff was very helpful.
Christina S | Online Move InSecurity card didn’t work. Alarms went off. Could not load app to check in nor check out truck.
Lynda S | First ImpressionsThe storage unit itself was fine. The facility was also well kept. The office staff never gave me a card to disable the alarm for my unit. I had terrible trouble with getting the unit set-up when I was in the office and for all my “trouble” uhaul gave me a discount on one months rent. Unbelievable.
Nicki R | Overall ExperienceThe advice we received for a storage and moving solution was excellent! Friendly and well informed.
Cara M | First ImpressionsMy experience was very good with the people and the facility. The facility is always available and easy to access.
Robert B | Overall ExperienceWe had a good experience that met a particular need for storing things for our daughter as she moved form one house to another. Thank you for being able to use the facility free for a month, great promotion !.
Robert B | Overall ExperienceThey were very nice to me always.
Rita S | Overall ExperienceGood experience, would uses them again.
Robert B | First ImpressionsI loved the staff they were real helpful and friendly
Phillip F | Overall ExperienceSo far everything has been great. I've been able to access my unit, the staff was helpful in teaching me the check-in/out process. They even called me when they noticed that I locked my unit "open" instead of "closed." It's great to know that they really are looking out for my stuff.
Nora U | Online Move InKelly went above and beyond in her assistance. I was impressed when I saw the unit itself with the cleanliness and order. I would definitely recommend you to others.
Ruth B | First ImpressionsThe website said 24 hour access but the units were closed at 5 pm. Never would have rented here if I had know this prior to renting.
Nancy W | Overall ExperienceThere was Nice people in your store . I only have one issue U Haul said that I never returned the Appliance Hand Truck to your Store N I did return it to your store.Please if soemone could contact .
Tina S | First ImpressionsPerfect for my needs, friendly people to help me at first. Love the environment, so my things will be freeze! Very, very happy!!
Rita S | First ImpressionsI had an issue with billing on my storage unit, but the associate (do not know her name) opened up my account & got it fixed rather quickly. I truly appreciate service received on by UHaul Chippewa.
Donald M | First Impressionsgood service
Jean T | First ImpressionsI was able to get in and out within 10 minutes. I rented a storage unit and Michael was quick and friendly in helping me with my transaction.
Julie D | First ImpressionsVery helpful and directing you.
Pansy H | First ImpressionsThe employees tried there best. No manager was on duty. Finally got our storage unit after 1 hour wait. New facility, I understand. But just poor management and planning.
Leon M | First ImpressionsThe team in Chippewa are outstanding. Very friendly and helpful
Brian H | First ImpressionsI rented a 15ft truck & a new climate control 5x10 storage unit. Very satisfied the service & help I received. Everything was explained in detail. Truck & storage unit clean and worked well.
hopeann d | First ImpressionsAt the time of this review the facility was still under construction and did not have the access hours available as per the website, but the customer service was excellent.
Elizabeth L | Overall Experience