Customer Reviews for U-Haul Moving & Storage at The Loop

3,652 reviews

2507 Government St   Mobile, AL 36606
(Next door to the Greyhound Bus Station and Whataburger, E of Pleasant Valley)

(251) 476-6548

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(251) 476-6548

2507 Government St
Mobile, AL 36606
(Next door to the Greyhound Bus Station and Whataburger, E of Pleasant Valley)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Always a good experience.

William McNider 
Rating:
5.0

Excellant customer service!

Gregory Czerepak 
Rating:
5.0

I love the people and the good attitudes thank you all so much mrs rankin

Patricia Rankin 
Rating:
5.0

Everything was great

terri pritchett 
Rating:
5.0

Customer did not leave a comment.

Herbert Wagner 
Rating:
4.0

It took me forever to return the truck because app was not working.

Saqib Rafiq 
Rating:
5.0

A+

Stephen ORourke 
Rating:
5.0

Customer did not leave a comment.

Lyticha Knight 
Rating:
5.0

Customer did not leave a comment.

Juanita Lebeaux 
Rating:
5.0

Customer did not leave a comment.

Brian Davidson 
Rating:
4.0

Everything was great

GEORGE BETTIS 
Rating:
3.0

Usuall an excellent experience, but not this time. (1) Upon pre-use inspection at the Airport Blvd location, the lights on the reserved trailer were not functioning, so they had to send me to another U-haul location (Government Street) for a replacement unit.. They said they had called the Government location so they would be expecting me. When I goto there, they said they said Airport had NOT called them, and they had no idea what I was talking agout. (2) When I dropped the unit off on time at the Government Street location, and the employee said he would check it in. The next day, U-haul called me and asked when I planned to drop the unit off.

Jonathan Cooner 
Rating:
5.0

No complaints

Mary Sylvester  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Crystal Thompson 
Rating:
1.0

Let customers know that if you pay with a bank card you will not receive your remaining balance until bank releases it. I was told by a man my balance would be available in the next 30 min ,if not come back and he'll take care of it .They were closed when I can back . Then I called and the man told me I wouldn't receive it for 5 to 7 business days .I starved that night cause I was broke. Had they told I could've went to a teller and paid with cause. I hate Uhal will not be returning and will ask everyone I know not to return.

sonya mccullin 
Rating:
1.0

Tell people you can’t pull a car with pacific vehicle

Xavier Harrison 
Rating:
5.0

Everybody was so nice and pleasant

Latoya King 
Rating:
5.0

Customer did not leave a comment.

allen Johnson 
Rating:
3.0

The person checking our truck in was very helpful. The two behind he desk were not. They were more dismissive. Told us we had to call, they did not try to help us, could not even give us he number, we had to go over the agreement to find it. Could not help with the charges on the wrong card. Overall this whole experience was terrible. The last two times I used UHaul was in Gulf Shores and those people were great.

Charles Browning 
Rating:
5.0

Customer did not leave a comment.

Kiara Brooks 
Rating:
5.0

Great customer service

Glen Washington 
Rating:
3.0

Wen you guys move next door it will be way better no Ditch around lots better

ELDRIDGE OWENS 
Rating:
5.0

Highly recommend this location for a hitch installation. The work was excellent and so was the customer service.

Liz Harbin 
Rating:
5.0

More dollies, and restrooms, but overall i was satisfied 💯% with the entrance amd exit of my stay ...thx you management was always helpful

valeria williams 
Rating:
5.0

Everyone was friendly and my truck was clean, gassed up and ready.

Necole Ellison 
Rating:
5.0

Customer did not leave a comment.

Kerrie McGill 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE CHARLESTON 
Rating:
5.0

Customer did not leave a comment.

Danitza Dorsey 
Rating:
5.0

nOt sure what you could do to improve good service.

Stephen ORourke 
Rating:
3.0

When I arrived, the person at the desk informed me that my rental that was made over 2 months prior was invalid. He explained that the owner would not allow a week long rental, regardless of my confirmation number in email and app. He was dismissing me as a a coworker came to my rescue and she made it right. He argued with her in front of the store. I was relieved, but will not be using or referring this location.

Lindsey Boone 
Rating:
1.0

Again second location sent to as uhaul changed my reservation drop off and I did not receive the change as I had no service. 1st uhaul drop off was friendly but sent me to this location to drop off. After pulling in and walking into the store the staff was not friendly did not speak when spoke to and looked as I woke them from a nap. One girl proceeded to walk out the door again not speaking and I asked the other girl if I was supose to follow her. Her answer was yes and proceeded to follow the other mute girl out and told her basically it would be nice if she could communicate with her customer. My whole uhaul experience was terrible. I will not be renting again.

Kathy West 
Rating:
5.0

Great location, pretty fast service both checking in and out

craig puderbach 
Rating:
5.0

Customer did not leave a comment.

Shona Nobles 
Rating:
5.0

They was real nice!!

Linda young 
Rating:
4.0

Customer did not leave a comment.

Stephen ORourke 
Rating:
5.0

Customer did not leave a comment.

Benny Heubach 
Rating:
3.0

Customer did not leave a comment.

Janel Grayson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TAMEKA EVANS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BEVERLY YOUSSEF 
Rating:
5.0

Keep up the good work 👏 🙌 💪 love ya'll

VIVIANGREEN REED 
Rating:
5.0

Customer did not leave a comment.

Michael May 
Rating:
4.0

Good service

Stephen ORourke 
Rating:
5.0

Everything was great. Truck was ready, clean and gassed up. Employees were knowledgeable and curteous.

Robert Gwin Jr 
Rating:
5.0

Nothing they was great

jessica knight 
Rating:
5.0

Customer did not leave a comment.

Arieonna Claiborne 
Rating:
5.0

Customer did not leave a comment.

Denisha Triplett 
Rating:
5.0

Customer did not leave a comment.

Roderick George 
Rating:
5.0

Customer did not leave a comment.

Benny Heubach 
Rating:
5.0

Customer did not leave a comment.

Sheri Fisher 
Rating:
5.0

Customer did not leave a comment.

KIARA WARE  |  Overall Experience 
Rating:
5.0

Very professional and friendly employees. They made my first time rental stress free. Good job.

Celeste Patrick 
Rating:
4.0

Customer did not leave a comment.

Margaret Olive 
Rating:
5.0

Customer did not leave a comment.

gloria sterling 
Rating:
5.0

Customer did not leave a comment.

Curtis Ocain 
Rating:
5.0

Customer did not leave a comment.

Gary Schierbaum 
Rating:
5.0

,

DON TIMMS 
Rating:
5.0

Great Customer Service

Cheryl Mcgee 
Rating:
4.0

the employees and manager are very friendly and helpful

Reggie Williams 
Rating:
5.0

The general manager was the only one working the day after Christmas, as another employee had called out. Despite being extremely busy with someone renting a trailer that was not operating correctly, he was very kind, patient, and accommodating and facilitatingmy return. He worked very well under pressure to ensure that all three of us customers felt attended to and appreciated.

Tammy Watley 
Rating:
5.0

Keep up the great work . Customer service was top notch!!

Carlos Cooper 
Rating:
5.0

Customer did not leave a comment.

Joseph Odom 
Rating:
5.0

Customer did not leave a comment.

Amy McGowan 
Rating:
5.0

All is well

William Ray 
Rating:
5.0

Great service

Winasi Abwe 
Rating:
5.0

Awesome customer service. Over the phone and in person. They cared for my every need. And very friendly. It is a blessing you have employees that are people person friendly. Everything that you need to make your move so much easier was there to purchase. Thank you for all that you do. Min. Celeste Patrick

Celeste Patrick  |  First Impressions 
Rating:
5.0

All staff on Government St was awesome. Thanks especially Manager Kevin🎄

Demetrice Edwards 
Rating:
5.0

Very clean nice facility great staff I love this storage place

Jasmine Johnson 
Rating:
2.0

Customer did not leave a comment.

Tom Mousley 
Rating:
5.0

Customer did not leave a comment.

Mark Walton 
Rating:
4.0

Customer did not leave a comment.

Natalie Arnold 
Rating:
5.0

Customer did not leave a comment.

Kristina Mcduffie 
Rating:
5.0

Just keep doing the Excellent job that This Location do...Mr Kevin is so nice and make your transaction so easy...he is Very Professional and knows the job!!...and I have and will continue to recommend This Location to my family and friends...I'm Ms Washington and now I have my sister Sharon and a few friends that uses U haul ..!!!!! Thank you !

Sharon Gordon 
Rating:
5.0

Allow cash app as a payment process it's still a bank

Colan Bentley 
Rating:
5.0

Customer did not leave a comment.

Charlotte Sewell 
Rating:
4.0

Customer did not leave a comment.

Tijuana Johnson 
Rating:
5.0

Customer did not leave a comment.

Lynda Fullerton 
Rating:
5.0

Customer did not leave a comment.

Alfred Henry 
Rating:
5.0

Customer did not leave a comment.

Brooke Walker 
Rating:
5.0

Awesome service!

Blanchered guthrie 
Rating:
5.0

Customer did not leave a comment.

Rachel Morris-Thomas 
Rating:
5.0

Customer did not leave a comment.

Doina Powell 
Rating:
4.0

Customer did not leave a comment.

Laquanta Johnson  |  First Impressions 
Rating:
3.0

I didn’t like the fact that I could not get the bigger unit as it is the same price I’m paying now due to not being able to access that unit the hours was not available. That was very inconvenient and my items are stuffed and I will not be able to get into the unit to get anything for me or my kids while in storage.

ZSAQUEZ TAYLOR  |  First Impressions 
Rating:
5.0

Simple process and great staff. Very pleasant experience.

David Quates 
Rating:
5.0

Customer did not leave a comment.

Jesse connell 
Rating:
5.0

Customer did not leave a comment.

Shana Hughes 
Rating:
5.0

Kevin Pocase's customer service was outstanding. He went above and beyond to make sure l was satisfied with the service.

RENITA FRYE-GORDON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daryl DeMaris 
Rating:
5.0

Customer did not leave a comment.

Kelly Mauricio 
Rating:
5.0

Everything was perfect.

mark sands 
Rating:
4.0

Customer did not leave a comment.

robert dalby 
Rating:
5.0

Customer did not leave a comment.

FRANK BOLLETTE  |  First Impressions 
Rating:
5.0

Kevin was very personable and helpful. Good. Job.

Donna Hartmann 
Rating:
5.0

Great employees

SEAN THOMAS 
Rating:
5.0

Nothing

Faye Johnson-Jones 
Rating:
5.0

Service was great! Easy to set an appointment and get hitch and bike rack installed. Store was very clean. Employees are very nice and the GM is great with customer service. Will come there again to get future items. Thanks.

Mac McCants 
Rating:
5.0

Customer did not leave a comment.

Brandy Carter 
Rating:
3.0

I wasn’t given any lock for my storage 🙁

ANGEL WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lance Upshaw 
Rating:
4.0

Customer did not leave a comment.

GEORGE BETTIS 
Rating:
3.0

Customer did not leave a comment.

carmenasia barlow 
Rating:
5.0

Customer did not leave a comment.

JUAN DRAINE  |  Overall Experience 
Rating:
5.0

Thanks Kevin and Crew for all your help. Everyone here is very professional and goes above and beyond. All smiles. 🙂

Rachel Moates 
Rating:
5.0

Amazing manager and staff!

Marla Behler 
Rating:
5.0

I see no room for improvement. Staff was courteous and quick installing my hitch. Zero negatives.

ira madsen 
Rating:
5.0

Customer did not leave a comment.

Tiffani Hudgins 
Rating:
5.0

Customer did not leave a comment.

Ricardo Wilkerson 
Rating:
5.0

Great customer service

Benita Law Love 
Rating:
4.0

Customer did not leave a comment.

Andrew Swafford 
Rating:
5.0

Easy pick up & return. Everything was thoroughly explained. Very good experience.

JAMES FIBBE 
Rating:
5.0

Customer did not leave a comment.

Khepi Allen 
Rating:
5.0

I has been a pleasure working with you guys, I want to thank you for all that you have done for us Thank you

Nancy Keener  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ossie Young  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Dickerson  |  Overall Experience 
Rating:
5.0

Great staff at this location. Wonderful asset for your company.

JAMES DENNIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brianna Bryant  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cathy Washington  |  Overall Experience 
Rating:
5.0

Kevin Pocase was extremely helpful and would recommend to others looking for a great storage unit

Larry Stutts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TONIA BROADERS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Regina Marshall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vanessa Thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KENNETH MCCANTS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LACEY SLAUGHTER  |  Overall Experience 
Rating:
5.0

Kevin Pocase is an asset to your company…He is a fine young man & manager…Thank you…

Edwina Corte  |  Overall Experience 
Rating:
5.0

Kevin and staff are awesome! I wish we could get that great of service EVERYWHERE else . Seriously- they make my life easy- we are a military family and they really took care of us.

Erin Doege  |  First Impressions 
Rating:
5.0

Love it

RICKEY HALE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DONALD PENDLETON  |  Overall Experience 
Rating:
5.0

Kevin at the front desk was very knowledgeable about the company and shared with us the owner’s philanthropic achievements. I will definitely use them again if needed. ✝️❤️🙏

cynthia cieutat  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY MCCONVILLE  |  First Impressions 
Rating:
5.0

Kevin Pocase was so helpful. He went above and beyond and I greatly appreciate him.

Derlene Johnson  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Matthew Matranga  |  Overall Experience 
Rating:
5.0

The staff was friendly courtesy and helpful I will recommend them to a friend or neighbor

Mary wililiamson  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kalaijha Lewis  |  Overall Experience 
Rating:
5.0

Convenient location. Updated modern security features. Great staff.

Katherine Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jocelyn Brumfield  |  Overall Experience 
Rating:
5.0

Kevin is amazing and helpful

TIFFANY MACKENDREE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vanessa Coleman  |  First Impressions 
Rating:
3.0

The access was not available at 6:45pm, despite hours being listed until 10. The office closed a few minutes early, as well, as I was unable to go into the office at 6:50 for help. Staff were friendly.

Kristine Alford  |  First Impressions 
Rating:
5.0

The staff at this location on Government Street in Mobile Alabama are A-1. 5 stars

Marion Cox  |  Overall Experience 
Rating:
4.0

Other than too high price I'm pleased with service

belinda kenny  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Pace  |  Overall Experience 
Rating:
5.0

I’ll just say I wouldn’t use anyone else to move and store. Service is great equipment is great and prices are reasonable and way better than the competition

Raul Hevia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EBONI MOORE  |  Overall Experience 
Rating:
4.0

Kevin needs help, some days hecc be was the only person, but he was awesome

DARRELL EWING  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacquelyn Knot  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charles moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Doris Payne  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yvett Mcmillian  |  Overall Experience 
Rating:
2.0

Lack of communication

Tracy Watkins  |  First Impressions 
Rating:
4.0

The staff was great! Especially Evelyn (I hope I got her name right), she was super helpful!.

Karen Taylor  |  First Impressions 
Rating:
5.0

Kevin is a fantastic manager. He is simply the best at solving problems with a sense of humor and expediency. He’s been dealing with the A/C situation at the Government Street (secondary) location and that hasn’t been easy. He’s made my life very easy with moving and getting stuff done. He needs a raise. He’s great. Eric G

ERIC GIBSON  |  Overall Experience 
Rating:
5.0

The manager, Mr. Pocase was always smiling and seemed to be in a great mood- as were the other clerks but I don’t recall their names The unit was clean and I had no issues with the climate control.

ANGELA TOLBERT  |  Overall Experience 
Rating:
4.0

When it comes to relocating... Uhaul is your best option because of the rates and the staff willingness to help. Customer service is above and beyond. Team that worked with me at the government st. location in Mobile, AL. are hard working , reliable and as far as customer service it is above and beyond.

JENNIFER WALLEY-HAZEL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NEISEE AUSTIN  |  First Impressions 
Rating:
4.0

Hours posted on sign outside facility and on door say 2 different things. One says 7pm and other is 10pm.

Shay Taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATHEW AUTIO  |  Overall Experience 
Rating:
4.0

It was ok except the office was short handed so you had to wait in line way over your excepted time, but I have to give it to Ken he did an awesome job working in there by his self with no help.

Lasonja Evans  |  First Impressions 
Rating:
5.0

Re Government street, Mobile AL location. Kevin (mgr?) & Bridgette (?) were the ABSOLUTE BOMB! Though Kevin is my hero. Super, super nice. I’ve been a customer for close to 7 years. At first I had 2 HUGE units. I’m now down to one. Those 2 were awesome

DIANE SANDLEY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MATHEW AUTIO  |  First Impressions 
Rating:
5.0

Kevin has a great demeanor, he's friendly and makes you look forward to speaking to him again 😀 even if it's just to pay your next monthly bill 🤣🤣🤣

JANICE ROBERTS  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Terry William  |  Overall Experience 
Rating:
5.0

Spencer and the cashier (I forgot his name) made sure I got what I needed. They delivered true southern hospitality and genuine concern and respect for me and my possessions.

JANICE LANDREE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Misshall crockett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jerome mcgivery  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

scott shreves  |  Overall Experience 
Rating:
2.0

The climate controlled units are in a old strip mall next to the Uhaul store. This area consistently had people coming by loitering and standing by your trailer / truck the entire time you’ll be loading / unloading. No one from the Uhaul office seem to monitor this area and definitely do not come over and ask these people to leave the area. If I would have known this would be the situation I would never have stored my things here.

gary steely  |  Overall Experience 
Rating:
3.0

Thanks for your Help!!!

ryan stinson  |  First Impressions 
Rating:
1.0

My experience with U-haul this weekend was poor. I was given the run around for their error. My moving experience experience was stressful, and the company managers were not helpful in accommodating my needs due to their errors. I was extremely dissatisfied with their service. I would not recommend this company to any future movers.

Tee Williams  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

AQUIL MUHAMMAD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hendrikus Shank  |  First Impressions 
Rating:
4.0

The only negative was that the site was almost full and did not have the size unit I needed. I believe the lady that worked with me was named Tiffinay. She was very polite, helpful and professional. I had a very good experience because of her.

steve jackson  |  Overall Experience 
Rating:
5.0

Benny, Rico, and the other staff at this location were very professional, courteous, and helpful whenever I needed to speak to them. They made my relocation experience stress free. I thank them all.

Naomi Sneed  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa Catlin  |  First Impressions 
Rating:
1.0

Store manager tried to over charge me. I rented a 15 foot uhaul went a total of 9 miles closed out my storage unit. When i got the bill it was for 225$! He tried to charge me for 33 gallons of gas and Refueling fee! I had to call customer service and wait on the phone for 55+ mins. Luckily the customer service was super nice friendly and got my money back. I would not trust this location!

NORMAN ROGERS  |  Overall Experience 
Rating:
5.0

Bennie Bendross did a excellent job to insure our needs were met.

Steve Webb  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vivian madison  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Manuel Milan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

veronica lindsey  |  Overall Experience 
Rating:
5.0

Should be 24 hour access at these rates .... I appreciate the staff members they were great as usual though corporate and their policies are the problem

jermaine clanton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

christopher boykin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

derrick parker  |  Overall Experience 
Rating:
5.0

This location is the best! Thanks again for your excellent customer service.

Shari Holiman  |  First Impressions 
Rating:
5.0

The staff was very friendly helpful and made sure that I was satisfied

christopher boykin  |  First Impressions 
Rating:
1.0

Prices are too high telephones never works

ericka lang  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

India Abrams  |  Overall Experience 
Rating:
5.0

Great team work!

Loreta daffin  |  First Impressions 
Rating:
4.0

Nice folks

Christina Jenkins  |  Overall Experience 
Rating:
4.0

We were very pleased with this Uhaul storage facility.

Linda Tomlinson  |  Overall Experience 
Rating:
5.0

The experience of moving back home to Mobile, AL was made so stress-free by the staff in Savannah, Georgia and Mobile, AL. The professionalism and courteous service that was extended to me was superb and I will gladly recommend Uhaul to my friends and relatives. Thank you again for your service.

Naomi Sneed  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Dylan Choiniere  |  First Impressions 
Rating:
5.0

The employees great and very helpful and respectful very great staff of employees and will be using storage and moving service in future

Eddie Thomas  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lashasta Stallworth  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Horn  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RICHARD SPITZKOPF  |  Overall Experience 
Rating:
5.0

I had an outside unit. It could use more lights on the outside units.

Janet Woodard  |  Overall Experience 
Rating:
5.0

Staff Very HELPFUL and made sure my needs were addressed

Victoria Puerta Reyes  |  First Impressions 
Rating:
5.0

Bennie was outstanding when we interacted with him. Excellent facility and staff

brenda elliff  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brenda elliff  |  First Impressions 
Rating:
5.0

The staff was very prompt and nice

Tamila Bryer  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Hubert Campbell  |  Overall Experience 
Rating:
1.0

Horrible Bennie need 2 be fired, Chad as well... Rachal never returned my calls... I think the location is comfortable doing what they want verses Uhaul requirements... Bennie told me i still old him

Glenda Wright  |  Overall Experience 
Rating:
1.0

@ this location i have experienced the worst customer service, from Owner Bennie n others I was ignored for over 30days by Marketing President, my items was ruined in Climate Control unit, & Rachal di

Glenda Wright  |  First Impressions 
Rating:
5.0

Mr. James and Ms Tisha was very polite, professional and informative when dealing with them. Thanks to their knowledge and understanding of my situation our use of your services was flawless. Thanks

therresitta Hollomon  |  Overall Experience 
Rating:
5.0

Everyone was very friendly and helpful

Tammy Howze  |  First Impressions 
Rating:
5.0

Great experience

miguel davis  |  Overall Experience 
Rating:
5.0

Service was above and beyond. I had a tree on my house and they helped me sooo much. Cant remember ladies name but she and George were Great.

DONNA SPRAGGINS  |  First Impressions 
Rating:
1.0

Main issue was I visited storage and I noticed massive rat dropping in my unit. When I unloading stuff I noticed some of my stuff was damp from Rat pee. I wouldn't recommend this location at all

Larry Hill  |  Overall Experience 
Rating:
5.0

Your manager, Benny, was 1st Class. I felt very comfortable in every phase of my dealings with him! Clone this man! He is a BIG asset for your company!

Eugene AUSTIN  |  Overall Experience 
Rating:
4.0

Great customer service

Selena Williams  |  Overall Experience 
Rating:
3.0

Did not have a large storage room available, after being prearranged.?

Eugene AUSTIN  |  First Impressions 
Rating:
5.0

Great staff and customer service

PAMELLA TINSLEY  |  Overall Experience 
Rating:
5.0

Convenient and very helpful when putting items into storage and closing of the storage when Ino longer needed the unit

Phyllis Gandy  |  Overall Experience 
Rating:
1.0

Your team members called me twice asking me why my storage room was empty. The team member had the wrong number. Totally inefficient and frightening!

Leigh Fobes  |  Overall Experience 
Rating:
5.0

Mr. Leon and all his co workers offer me the most amazing service I ever had super helpful, help me even with advice to where to go in town, will always go there any time I need something to haul

pedro landino  |  Overall Experience 
No reviews have been submitted for this location.

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