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BRIAN MCustomer Reviews for U-Haul Moving & Storage at Roosevelt Blvd
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Todo está bien.
Carlos PVery good service
Fnu Hdriver who brought drver who brought up to front parked i to close to a parked car. driver of car moved so we could get into truck.
John CWhen dealing with customers don’t engage in personal conversations on your cell phone while your phone is ion speaker for customers can hear personal conversations very unprofessional and rude.
Katrinia WNothing at all. You did great in every area. My expectations were met.
Edith CBoth turn signals were not working, 2 out of 3 brake lights were not working
Art GNo
fnu HReturned the vehicle on Thursday morning and it took till Sunday to get the payment submitted . Nobody knows why . Just lazy , I guess.
thomas MThe staff and over all building were fine, but the parking lot is not well designed. Often when I arrive, there is no where to park. The unit I got was a 10ft wide and 5ft deep unit but only had a 5ft door making the unit incredibly hard to use and organize. The carts are often broken and don't work.The last issue was price. I'm paying 156$ for a unit that's hard to use and parking lot I can't get into. The same sized unit I've moved to is 65$ a month with another company.
Ian S | Overall ExperienceExplain to customers how to return equipment after hours better. I was told to just park the van under a tent and drop the keys off but was not told that I needed to have the app or an account to complete the process and there were no instructions on how to return equipment posted anywhere. I was able to return the equipment thanks to another customer that helped me with the process. That’s what I would recommend that needs improvement. Lastly, I was not the only customer that had problems returning equipment. Otherwise everything else was easy and the staff was very good and friendly.
Jannette DSmile more
Anita BThe lady with those neck tattoos acting like I was taking her personal car. Make me feel like I was trying to steel the uhaul. Rudeness at 1000 % level. And didn't tell me what to do to return the vehicle at all. If you are this miserable you don't deserve to be at the front . Maybe clean something on the back. Verry rude
olsi cI like this location they are always efficient and very professional rent it from here quite a few times best you all location to rent from
Roy ENothing
inala bI've rented various rental trucks and vans from the 7750 Roosevelt Blvd, Phila, PA location for numerous years. Each and every time has always been a smooth and great experience. The whole check-out and check-in process was easy. I look forward to going to this location in the future. Thank you!
Roberto BThe Waite sometimes is a little in line but not bad but u have nice staff also
John PThey charged me for 180 miles extra that I didn’t use.
Michelle SSaw a roach walking on the counter by the customer service checkout desk
John HMake sure that your trucks are in proper working order before renting them out. Theres no reason why a truck died that was turned off when I tried to start it to depart after packing it up.
Curtis DEverything was great and the staff was friendly and helpful i just wish the inside of truck had been cleaned
Nya CDoor was hard to close. Lock was hard to open.
Peter Sgood company, but the guy woking on the right couter so rude and lazy little man with A little authority and abuses it to treat people badly and make himself feel big. when i took the car with 3/4 fuel left,i returened it excaxly the same amount and he wanted to charge me $30 more
raymond nI don't like the fact this location is not in your system I was NOT able to pick-up my rental at the scheduled pick up time at 8am 1 hr before the facility open I had to wait until the rental facility to open were I lost a hr of my rental time iam glad that I always put extra time because you will pay for your truck to sit in the lot until the facility opens up
Joseph Dvery good without bureaucracy
Josue DGood customer service by the front desk reps.
muhammad fThis is the worst place to rent a truck They overcharge me for cleaning when the truck was clean and I’ll ask for pictures and they refuse to send me pictures of the truck
OLVIN GRenting the truck went smoothly
Jim Gnot much
elizabeth bMy credit card information was stolen at this location. I’ve never shown my credit card to anyone. Within hours of handing over my credit card at this location it was used illegally 4 times. I advise everyone to NOT use this location. I was without a credit card for the rest of my trip. Now I have to spend hours updating vendors with whom I’ve used this card for years with no problems. Philadelphia has become a crime riddled ghetto. All decent people should leave and U-Haul needs to do a better job at protecting their customers information. It would be appreciated if U-Haul would do something to make this up to me.
Timothy SYour prices were not what I was quoted and I will never use U-Haul again. I will spread the word to family and friends not to use you. You say 19.99 then you 1.59 a mile. I had to drive 75 miles up and 75 back it cost me almost 500 dollars. Enjoy
Eduardo NDropped of the uhaul in an area with other hauls went in to go tell them it was there and to finish up just making sure no loose ends. He said we parked it wrong spot so we moved it to under the green tent. Than went back in and he told us there was nothing for us to do we were all good I showed my receipts and we left. Now I’m getting charges for something that is already done with. I am not paying more after I spent 200 dollars on this uhaul 189 and than gas. If I was fine than why am I not fine now. Crazy
Gabby DIf anything when rented item is returned to give a revised final paid invoice at that time so you won't have to wait to receive one via text or email.
William RThey haven't had an appliance dolly in a long time they said. Someone at corporate should know that and make customers aware before rental.
Adam HI had good service
andson lI would like my final bill.
Steven WNothin everything was good timing and glad to know ya open on Sunday’s thanx again
Guillermo VEverything went off without a hitch. I loved the experience and would highly recommend it 🙂. Thanks uhaul
Steven HReserved a van that wasn’t available when we got there , isn’t reserving supposed to endure there’s an available van ?
Philip SVery good served
Francis HVery helpful and professional
lynne lI think you may need a traffic cop on the parking lot. When I returned the trailer about 10:50am Saturday it was a mad house. The counter staff handled the situation like true professionals!
JOSEPH RWhen i received the truck at that time one of the person behaves like rude character as to us. I think they are the customer but they called bad words to us. So please be sure when customers take the truck at that time an office representative should be with customer
Jinny TKeep doing what you are doing good job
JOY SThe truck I rented had some serious mechanical issues !! Returned truck and there was no one in charge to complain too !!!
Albert tMy rental wasn’t there, had to go to another facility and get one then come back to move my things into storage unit. Customer service in the building wasn’t the greatest didn’t care that they didn’t have my van for rental then canceled my order that was done online and processed it again which made it more. Scam and getting over for sure.
Nichole I | Online Move InExcellent went out their way to get me a vehicle , will be using this location for sure
mark gJust keep doing what ever you been doing ! You guys Rock!!!!! Everyone is friendly and fast .
JOSE RVery easy to rent, when online did what had do and less ten minutes I reserved my. Keep up the good work
John nGreat service. Great staff.
FLORIAN PHorrible customer experience. Added late fees that no one communicated. Male spanish employee rude and argued with me while I was on the phone. I paid my late fee so they would remove their lock, said I would be back after work to empty unit. when i arrived back to the facility 7 hours later the lock was still on there. Money hungry owner and try to keep your stuff!
Anneliesse G | Overall ExperienceNo comments at this time
MICHAEL R | Overall ExperienceTheifs, they stole my money and lied to my bank when I was refunded. They continue to charge me from oct. to Nov. when they told my bank I canceled in October and they harassed me non stop. The manager Mohammed just threatened me to send me to collections when I refuse to pay for a Storage I no longer owned. Really bad experience here and I won't recommend anyone to ever go here!
Saul R | Overall ExperienceBoth of my 52 inches tv got broke and they was pack very well after the fact I went to the office to let the staff know about my TV I was informed that people the rent out other storage units climb through a hole at the top and go in your unit’s and take stuff out of your storage and when I went back all my stuff was thrown around the storage and none of the employees was professional at all
SHAWN S | Overall ExperienceThey got roaches live crawling out of people storage units and I mean active ones But the customer service is great the property looks clean it’s just the folks who store they items bring the roaches to the facility it a shame
JENNIFER A | Overall ExperienceNone
Renee A | First ImpressionsThis U-Haul nobly gets a 5 star for customer service is 100 they guys there know they stuff and get u taken care of as quick as they can! The common area was clean and organized well….but THEY HAVE ROACHES ACTIVELY CRAWLING AROUND ON UNITS …. Yes I told them !!
JENNIFER A | First ImpressionsEverything was satisfactory.
Theordore F | First ImpressionsBest place ever and the staff I love it i’m very clean place.
Lizzette R | Overall ExperienceMy experience with the staff was pleasant everyone was very helpful and the facility was always clean and well lite.
PAMELA M | Overall ExperienceHard to park in the lot constantly filled with trucks.
Thomas S | Overall ExperienceEasy acces , clean storage and friendly customer service
Menad L | First ImpressionsMohammad and the other employees were helpful. Easy service. Easy requesting my truck. I got lucky requesting the day of my 8 hour move. Because I know usually you need to book at least a week in advance. The 15 foot truck was clean and ran efficiently. Thanks! As a former employee of the Traffic Control Office I love Uhaul!
TAYLOR V | Overall ExperienceI had a problem with the manager. I was 4 days late on my storage unit. I moved all of my things out on September 25.the 5th day and he wanted me to pay for October. He threatened me that if I didn't pay it he would report me to the creditors. I had to call the corporate office. But overall the other staff are wonderful. When I was trying to ask him why would I have to pay it was empty he walked away. . . I asked him for the corporate company phone number and he gave me the wrong number. .
KATHLEEN G | Overall ExperienceStaff was extremely helpful. I’m a senior citizen and could not open door to the unit and the manager sent someone upstairs with me to help open it and she also took the one box that was vey heavy and put it on the dolly, help me load it onto the trunk of my car and refused a tip. I would definitely use the service again. Thank you
IRENE m | Overall ExperienceAlgunos detalles a ajustar. Algo de más cordialidad y paciencia con los nuevos usuarios ;). Por lo demás, todo normal.
Andy B | Overall ExperienceThe staff was amazingly accommodating and professional . The whole experiences was profoundly pleasant. I was scheduled to use a different storage facility which closed at 6pm (the extra hour of operation is appreciated). Really great and personable staff members.
Aaron S | First ImpressionsN/A
THANKGOD O | First ImpressionsThe customer service rep was absolutely phenomenal. I watched the way she conducted business between two customers at one time (around 6pm on 8/9/2023). She deserves a raise and a promotion.
Kermit A | First ImpressionsEveryone I encountered was very familiar with the products and happy to help
PAMELA M | First ImpressionsNone
MELVIN T | First ImpressionsHad a small problem wit one of the staff … ( we’re she miss led me about my payment… but was hadle … fast … other then that I was Good !!!!!
dana c | Overall ExperienceFrancis was extremely helpful, patient and kind.
Abdul J | First ImpressionsMy items were covered in rodent dropping
LAURA B | Overall ExperienceStaff is soo poorly managing it. Takes you hours to get the storage. There should be online verification system for emergency contacts and staff should focus on one person at a time. Standing in queue for more than an hour is unacceptable with the amount of staff present. Other locations are for sure better than this one in terms of customer engagement and satisfaction.
HARSH P | Overall ExperienceHighly Recommended
HENRY H | First ImpressionsI love that the facility is clean and well lit. The biggest plus is that it is climate controlled.
Donna W | Overall ExperienceManager is a liar and a thief. Tried to deny a conversation we had about waiving a fee when I had the text to prove it .
melody c | Overall ExperienceKeep the trucks off the front so thier is more parking for the customers
ROBERT B | Overall ExperienceThe customer service team member was helpful and polite. I liked that you could donate things. I liked how clean the storage was. I appreciated the quick service both in renting a unit and returning the rental truck. The only issue/con for me would be the pricing. I wish it was more affordable.
JACKIE V | First ImpressionsI would rather have access to my stuff 24hrs emergency purposes
BRIA R | First ImpressionsMy unit had roaches all in it!! I didn’t bring my things here with roaches it so maybe someone can explain that to me
shameen s | Overall ExperienceExcellent service
Danford B | First ImpressionsThanks to U-Haul for the storage space
Keith J | First ImpressionsProfessional and friendly staff!
Wilfredo R | Overall ExperienceAlways great
ROBERT B | First ImpressionsNeeds more staff
Wilfredo R | First ImpressionsChecking in to set up storage unit took some time due to the fact that it was only one employee at the counter and she was knocking out 2 people at a time.
Luis R | First ImpressionsPrices to high
gwendolyn b | First ImpressionsI like Uhaul family at roselvert boulevard because it’s clean , convenient and climate controls
Mercy A | First ImpressionsThey was very nasty to me every single time
Jamillah S | Overall ExperienceLa persona que me atendio fue muy efefficiente.muy profesional.
Sara I | First ImpressionsWorker Katherine and the rest of the staff were friendly and helpful.
maria c | Overall ExperienceNothun bad abt it
Jacquelyn K | First ImpressionsMahamed Store Manager Was Great And The Workers And The Cleaning Lady Very Friendly
michele w | Overall ExperienceThe Uhaul team here at the Roosevelt boulevard is a positive and enjoyable crew to interact with!! They all have positive attitudes and will help you with anything you need assistance with at the drop of a dime!
Elizabeth S | First ImpressionsMuy Buenos tratos
Brenda D | Overall ExperienceI had a great experience with u haul and I would recommend them to anyone !!
Joseph M | Overall ExperienceThe lady who helped us in the office was very friendly. She explained everything to us in detail and answered any questions we had.
JESSICA R | First ImpressionsVery understanding and friendly employees. This location was great.
Samantha U | First ImpressionsIt was nice and ok
Vivienne R | First ImpressionsThis facility has a Epidemic of ricebugs all over it's all over the facility on every floor I had to move out because my storage unit was full of those bugs and they were all on my boxes and inside of some of my boxes so I had to move
LINDA R | Overall ExperienceVery helpful people
Jeffrey S | Overall ExperienceStaff was extremely helpful in every aspect of my rental experience
john c | Overall ExperienceI really feel good going to this location. The staff at this location are very friendly and helpful, fast and efficient.
SHAMIM A | Overall ExperienceEverything went smoothly. The lady was in the counter was excellent.
SHAMIM A | First ImpressionsThe people here were rude and unkind. They really know how to make a tough situation worse. They were so unkind that I didn't want to speak with them anymore. While I was there people were complaining and calling customer service as well as giving them a negative review. They don't know what customer service is at all.
Kayla B | Overall Experiencegreat people
jonel c | Overall ExperienceI had no worries awesome team
Latifa S | First ImpressionsEveryone I don’t with her courteous did an excellent job I
joseph g | First ImpressionsPeople have no clue how to be respectful clean and honest employees. The counter manager was great but everything leading to that sucked
AZIZ W | First ImpressionsA lot less painful than I thought great staff great a place I would recommend anyone to go
norman b | Overall ExperienceEmployees were very friendly and helpful. The storage unit was always clean.
Lanery G | Overall ExperienceThe whole establishment is a joke.I took the liberty and reported them to the better business bureau. It was my pleasure to bad mouth those uneducated, poor mannered males that work at that site. I was given a very hard time while attempting to hold a reservation in place that was actually made by the 3101 Read Lion site while I was on the phone. I was turned away twice and the fact of the matter is I had rented storage space. My company had contracted them in the past and so 7750 has lost our business. I will email every corporate site in the North eastern region about the service. Unfortunate that the public has to be subjected to such poor service.
JOSEPHINE V | Overall ExperienceRepresentative was very accommodating and understanding! She really made my experience amazing!
NAJAI B | First ImpressionsThe personnel at 7500 Roosevelt Blvd must have a great Manager because all were courteous and helpful and very cool
Dean C | Overall ExperienceThe storage unit was fine. My truck rental sucked! You told me to pick it up at 9 in a different location then selected, the business didn’t even open until 10am!! There were no clear instructions on how to get the rental before the business opened through the lock box. You need to be clearer and make it easier for your clients. Moving is stressful enough!
Brianna P | First ImpressionsThe problem I had was I not being reimbursed for the balance of the month after cleaning out my unit. I paid for a month and left after only using the unit for one week and was charged for the whole month. That's an unfair policy.
Arthur C | Overall ExperienceAwesome, friendly, & attractive staff!
DASHAWN D | Overall Experiencethey had my drop off time at 5pm which i was there at 5:07 and they were locking the doors . they had no idea of my storage unit still having a lock from a previous customer. ive had four paid movers who were on a time frame their selve and they made it my problem. if i was 7 minutes late i still wouldnt be able to access my storage due to the lock. so the workers had attitudes and then i paid an extra 100 to not have to worry about next month payment and in order to switch lockers ive had to come out of pocket again. and then the email i recieved shows the drop off time at 9pm thats so foul and wrong. they take your cash and cash app you they also done all my transaction on the computer and today they tooken an extra 100 dollars.
Ernestine P | First ImpressionsThe facility is very clean and smells normal no bad odors. The staff was friendly and helped me with every question I had. They were patient and took their time to explain everything.
TAYLOR V | First ImpressionsGreat bunch of employees who were very helpful . Great customer service! May 30, 2021
Deborah A | First ImpressionsGreat place
irvin t | First ImpressionsEn esa locación hay una joven afroamericana que honestamente no tiene idea del concepto servicio al cliente... muy mala experiencia con ella ... lo demas es exelente
ramon n | First ImpressionsEs bastante cómodo y muy buenas atenciones. Gracias por tan buen servicio.
NARCISO C | First ImpressionsHave redeemed past bad experience.
Gerald P | First ImpressionsThey are very nice and understanding people they are very helpful very responsible with your things
Charmaine H | First ImpressionsI felt that u-haul is protect my storage and make sure clean in hall. I like it.
SELENA M | Overall Experiencetheyve been extremely helpful and very professional
Cynthia O | First ImpressionsThe pricing was pretty steep. The first staff members were very brief and a bit rude, but on the day of closing the staff were polite. The facility was clean and convenient.
Harmony J | Overall ExperienceStaff needs to be better able to explain to new customers how to properly access the the facility.
Donna W | First ImpressionsThey employees there were very helpful, thank you very much!!
Manuel B | Overall ExperienceLet me start with. You guys cost of me a lot of money and aravation. Moving to a new place is already alot of stress on the day of the move. And because the place i was renting from my storage and u-haul truck. I lost my time slot to move in to my new place and had to pay extra to move in after hrs. Lost my deposit on a moving company because i wasnt able to get there in time. And still have to hire hands to move after hrs. And to put the icing on the cake. I wasn't able to move in to my new place till the 5th was told that i had to pay my $218 for the whole month for storage on the 2nd and will not see any of that money back even though i was moving out on the 5th just 3 days later. I've been a repeating customer for year. And rented from you guy for the past 2 almost 3 years. If this how you treat long and Loyal pay customers that pay everything on time. Then i will never be using you guys again.
MICHAEL S | Overall ExperienceStaff is amazing ! Definitely went out of the way to help me, place was clean, would recommend to others
Christine A | Overall ExperienceVery helpful staff!! Great customer service!! Everyone at the facility was helpful and gracious!! Thank you for a wonderful experience
Regina L | Overall ExperienceI paid every month on time. I was moving out before next payment. I had to leave two mattress for junk man to pick up. It was labor day weekend. They called me before I had a chance to call them and said you need to get mattresses out by Sunday or charged for another month. Well could not get junk guy till tue. That was only2 days after my payment was paid.. They charged me for the whole month for a lousy 2 days.and it was a holiday So dont expect any money back if you have to move before payment I will deal with a small business for storage than uhaul they say climate control it is not and i had the biggest storage and could of went somewhere else and got alot more space i paid 186 for a 5x10x10
Karen D | Overall ExperienceMy storage rental with U-Haul at this particular location was great. Always cleans and the associates that work there are friendly, attentive & helpful.
Zykechia B | Overall ExperienceMy biggest problem was the mice infestation, I had mice droppings all over my furniture and covering the floor. I would recommend uhaul storage but definitely will warn others about the mice infestation.
Pauline F | Overall ExperienceTodo bien gracias
Rafael D | Overall Experiencetoo many late fees made it all worthless
Clifton F | Overall ExperienceEntire staff helpful and quite courteous.
Sharon A | First ImpressionsYour manager Mr. Mohammand is a monster. He is very much incivilized and a valain. His attitude instituted against me about a week ago were very aggressive and inhuman. I am not going to explain in detail of what actually happen but I view his action against me and a friend that day to be dehumanizing. I have already consulted my lawyer concerning this issue. If he didn't discard my photo he took that day and if I see it anywhere he will bear a serious legal consequences. The company is good but your branch manager is an evil monster and a very much barbaric idiot that's why I moved out of your storage.
Samuel T | Overall ExperienceThe staff was friendly and I felt safe with how creative they were with safe distance, everyone had to wear masks and the slides they made to send & receive paperwork...
davida C | First Impressionsawesome experience using U - Haul
ROBERT B | Overall ExperienceEverything was great. Would recommend. However, id like to suggest to have more staffing there on Saturday mornings! Long wait time
LOUISE R | Overall ExperienceI had my unit for several years and have no complaints and never had an issue,
Patricia S | Overall Experiencethank you. a nice place.
ABRAHAM S | Overall ExperienceLoretta was the best
Christine F | Overall Experience..great customer service ....
Kettianne S | Overall ExperienceThey where considerate, and caring , everything was there and on point , I didn't have to stand around and wait for hours, it was a over all excellent service giving, thank you for my frist expe
Elizabeth M | First ImpressionsGood service
Rafael D | First ImpressionsA little pricey, but I felt safe there. The staff interaction was professional, courteous and caring toward its customers. No hassles at checkout.
Leora T | Overall ExperienceVery good service i couldn't ask for anything better
Latoya B | First ImpressionsYour staff is incredible. Best service I’ve had with U-Haul to date. Thank you.
James D | Overall ExperienceThe guy that helped us was quick and on point. Will recommend this place to anyone.
Bianca f | First ImpressionsI love Uhaul it was Good
derrick b | Overall ExperienceThe facility should be accessible 24 hours if a key card is provided, but this facility is not and that was a bit of an inconvenience.
Tawiila H | Overall ExperienceExcellent service and great staff.
gregory s | Overall ExperienceFacility busy but always clean, including the restroom!
DAVIS D | Overall ExperienceStaff very nice
LUIS O | Overall ExperienceVery big lines because of the operator very slow and just one operator for big lines of customers.
Iurii K | Overall ExperienceThe woman that assisted me was friendly and warm she had us in and out in no time she answered all of my questions and was very respectful
Malika W | Overall ExperienceWhen I moved in the staff gave me a unit on the second floor that was open and weather would damage my furniture. I got another unit, mice so bad so many, no refund for moving out early, Mohiuddin ref
linda t | Overall ExperienceGreat staff
Jacques J | First ImpressionsThe some boy all the staff was Rude and ignorant sometimes . Parking for this facility was hard And at some time Not available because of trucks parked in the spots for loading at unloading Storage
david b | Overall ExperienceWonderful staff! Always accommodating..
kevin l | Overall Experiencen/a
Amy T | First ImpressionsVery polite lady explained everything. very positive experience.
LUIS O | First ImpressionsStaff is rude. They could care less about customers.
DENNIS S | Overall ExperienceThe staff is rude. The elevator always smells like urine and bleach. More than once bleach was left spilled in the hallway. No real security. Wouldn’t recommend to anyone.
SAMANTHA F | Overall ExperienceLilly was really accommodating and there was another gentle man tall dark and handsome, He too was really helpfull
Shakeria E | Overall ExperienceAttendant was professional and courteous. She had excellent customer service skills. I would recommend U-haul to my friends.
Maurice F | First ImpressionsFriendly and very professional team.
robert f | Overall ExperienceI wish the staff would be more polite helpful and friendly . I also was not happy with seeing the mice traps . Thank you
LINA H | First ImpressionsEvery time worked out well. Very good place to do business.
MARSHA L | Overall ExperienceThere were mice droppings inside my unit after a few months, so I had to sweep them out every few months. Otherwise a really great,safe place to store my stuff for 10 long years! Thanks Uhaul!
JOAN W | Overall ExperienceLilly was very helpful to me when she served me on two occasions. Thanks!
Dana G | Overall ExperienceVery nice t
Virgilius S | Overall ExperienceYou gotta change those stuff from this busness because they think ppls whose come there to make busness knock their own doors and bother them in their home .its preferable for em to not ruin this bsne
Regragui B | Overall ExperienceI hope $15.00 late is taken off my last bill because I thought I was on automatic change to my account. Thank You Roseann Wolk. I have Great service U Haul. I would recommend U Haul.
Roseann W | Overall ExperienceMe Lilieum is the best Rep you have !
Annette C | Overall ExperienceRodent infestion messed up several thouand dollars worth of food grade equipment. The rats ate through chairs and crapped all over the stainless steel equipment. Disgusting.
WILLIAM O | Overall ExperienceThe guy that served me needs training didn’t know what he was doing and basicallly jacked up my pick up of muah storage unit. The key card didn’t work, couldn’t charge me the lock. coworker finishedit
Paul A | ReservationNO COMMENTS
CRISTINA V | Overall ExperienceEverything was great
daniel n | Overall ExperienceI was supposed to get one month free and did not.
Rumman H | Overall Experienceperson should keep customer info private¬ discuss with unauthorized persons.Thats basics of cust+company relationship.Isnt giving any cust info 2 unauthorized simplywrong? Haswelcoming staff.Thanks
sameet m | Overall Experiencegood location
Gary R | Overall ExperienceGood
Dolores S | Overall ExperienceI was very happy with the facility and your staff. You keep the storage facility very clean and smelling fresh - better than most people's houses !! I would definitely recommend you to friends!
Linda D | Overall ExperienceRate was not what I expected. A whole lot more money
ALEXSUS F | ReservationManager is very rude and arrogant.. Lacks basic accommodating customer service skills and will speak to you in condescending manner...
Malcolm G | Overall ExperienceHaving the storage made my move much easier; the ease of obtaining the unit was most helpful.
Latifah K | Overall ExperienceStorage given was a safety hazard the door would not fully open. The staff was not pleasant and appeared to be bothered when I asked questions about my storage unit.
Bianca C | Overall ExperienceExcellent experience.
DANIEL K | Overall ExperienceStaff was very helpful!!!’
Ashley S | Overall ExperienceAccess hours are so unconvient for someone who works 9-5 Monday through Friday and has to fight traffic just to make it before closing and even when I make it 20-15 minutes before staff precloses door
celena r | Overall ExperienceI had 3 units at one point for a couple years and then the large one for over three years. I would recommend this facility to anyone. Employees always go above & beyond & are consistentl! Thank you!
JENNIFER S | Overall ExperienceSO IF IT IS GOOD, REMAINING WITH THE MONEY OF THE CUSTOMERS
Taichy N | Overall Experience