Comentarios del cliente para U-Haul Moving & Storage at Hammertown

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Hammertown

Grado total:

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Augusta A. | First Impressions |
Grado:

El cliente no dejó un comentario.

Samrith P.
Grado:

El cliente no dejó un comentario.

Marcos S.
Grado:

El cliente no dejó un comentario.

Juanita G.
Grado:

El cliente no dejó un comentario.

martha H.
Grado:

Great people! Fast service! Both checking in and out, with obviously different employees. Keep up great work!

Carlos C.
Grado:

El cliente no dejó un comentario.

Delica R.
Grado:

El cliente no dejó un comentario.

Paul T.
Grado:

Made me pick it up out of the way, didnt honor price and I ended up paying more. I could of rented elsewhere for cheaper and a closer location. Fuck UHAUL

ERIC DENON R.
Grado:

Charged me $20 fee for dropping off the rented trailer after hours on the same rental day as rented. Told me they had down trailer due to be returned 3 p.m Same day. Your trailer rental agreement is for 24 dam hours from time of contract. 24 hours. How do you count. I have rented for years from u haul as recently as the week before. Your policy seems illegal and your practices now are full of shit. Greedy No agent explained there is a $20 fee for not signing in on your phone to turn in equipment at time of rental. Charged me for both rentals. You should be ashamed of how you now conduct business.

Angela P.
Grado:

El cliente no dejó un comentario.

Anthony B.
Grado:

All uhaul reservation experience is great... website, etc. BUT, long waiting in line at store for pick up. Staff handling inquiry calls while real paying customers waiting in line. This is bad breakdown in otherwise smooth order experience. "Share" automated pickup is confusing, SHARE is misleading. Please do better job with automated pickup and dropoff.

Angelina V.
Grado:

DO NOT GO TO SEND THEM TO THIS PLACE. PERSON THAT ASSISTED ME WAS VERY RUDE!!!

Exiquio G.
Grado:

El cliente no dejó un comentario.

Peter M.
Grado:

Everything went very well

Christine S.
Grado:

Good Customer Service

Danny M.
Grado:

El cliente no dejó un comentario.

Andrew S.
Grado:

El cliente no dejó un comentario.

Delia M.
Grado:

El cliente no dejó un comentario.

David V.
Grado:

The truck I drove was horrid to drive the exhaust leaked the engine did not run well the steering was at of alignment and the hazzard lights did not work when you hit the breaks also the head light were not pointed correctly

Dawn B.
Grado:

El cliente no dejó un comentario.

Laquisha W.
Grado:

El cliente no dejó un comentario.

Tri P.
Grado:

El cliente no dejó un comentario.

MIKE D.
Grado:

El cliente no dejó un comentario.

Dorothy C.
Grado:

El cliente no dejó un comentario.

Galen H.
Grado:

El cliente no dejó un comentario.

Brian S.
Grado:

El cliente no dejó un comentario.

DILLON D.
Grado:

El cliente no dejó un comentario.

Marvin W.
Grado:

El cliente no dejó un comentario.

Mark B.
Grado:

El cliente no dejó un comentario.

Roy M.
Grado:

Only thing I didn't like was when doing the visual check out of equipment, U-Haul sent me pics on my phone and they were so dark, they were hard to see. I think the old pen and paper was best way. Other than that, it was 'Easy Peasy'!

MEARADEY N.
Grado:

El cliente no dejó un comentario.

Sinan K.
Grado:

El cliente no dejó un comentario.

Teng H.
Grado:

Clean vehicle and fast rental process.

SHALEA W.
Grado:

El cliente no dejó un comentario.

John L.
Grado:

Awesome

PETER L.
Grado:

El cliente no dejó un comentario.

Rebecca A.
Grado:

Absolutely nothing

Linda W.
Grado:

William was awesome!!

Monte P.
Grado:

Store hours are great. Staff was friendly and very knowledgeable about the equipment available for my particular purpose.Store was clean and staff was respectful. Thank you, Monte Pardo. p.s.: I used American Self Storage in Stockton to reserve the equipment I rented.

Detra C.
Grado:

The service was not good they gave me the wrong truck and then charged me more miles very disappointed....

arturo C.
Grado:

El cliente no dejó un comentario.

Andrejs A.
Grado:

El cliente no dejó un comentario.

LISA C.
Grado:

WHILE PAYING IN OFFICE--THE ATTENDANT DISPOSE OF SUM IMPORTANT ITEMS. 2 PAIR OF FOSTER GRANT GLASSES AND A COUPLE OF CIGS. I ASKED HIM ABOUT THEM AND HE SAID HE THREW CIGS IN GARBAGE. HE SAID HE DIDNT SEE NO GLAASSES ,WHEN I KNOW FOR SURE I LEFT THEM ON THE DASHBOARD. NO MATTER WHAT I DO EXPECT TO BE COMPENSATED FOR HIS BAD CHOICES. I UNDERSTAND THE VEHCILE NEEDS TO BE CLEANED BUT THE ITEMS SHOULD HAVE BE PUT TO THE SIDE JUST IN CASE THE CUSTOMER RETURNS TO GET THEM. TALKED TO THE DISTRICT MGR. CHRIS REGARDING SITUATED HE WAS TO GIVE ME A 20% ON ,NEXT RENTAL. $50.00 IS THE COST FOR GLASSES. SO WHAT HE WANTS TO GIVE TO ME ISNT EQUAL AT ALL...

Craig C.
Grado:

El cliente no dejó un comentario.

Steven B.
Grado:

The staff at this facility is super! Everyone is extremely pleasant and go an extra mile to be helpful.

JAMES D.
Grado:

This is the best UHaul in Stockton, bar none. I used the smartphone to book and return my van. Awesome experience.

Basanio S.
Grado:

El cliente no dejó un comentario.

Arliehermenegild B.
Grado:

El cliente no dejó un comentario.

John B.
Grado:

El cliente no dejó un comentario.

fredrick J.
Grado:

El cliente no dejó un comentario.

Mikhael C.
Grado:

El cliente no dejó un comentario.

Elizabeth M.
Grado:

It’s was great, easy and fast. Staff was kind and helpful. Thank yoo

Frederick L.
Grado:

Have another clerk available.

Luis M.
Grado:

My service was great the guy at the front desk was very helpful.

Darlene M.
Grado:

El cliente no dejó un comentario.

Arliehermenegild B.
Grado:

El cliente no dejó un comentario.

Douglas P.
Grado:

El cliente no dejó un comentario.

john B.
Grado:

I want to thank the courtesy and the help that I received from an employee called Thomas and especially for his good faith and his desire to help us unload our truck for storage.

Joy S.
Grado:

El cliente no dejó un comentario.

Marilyn S.
Grado:

Nothing

Michael K.
Grado:

El cliente no dejó un comentario.

Michael K.
Grado:

El cliente no dejó un comentario.

Max P.
Grado:

Everything was fantastic overall. If there was a problem it was in a misunderstanding about the time they closed on the day I was returning the trailer. Other than that everything was great.

Arliehermenegild B.
Grado:

El cliente no dejó un comentario.

Diana W.
Grado:

El cliente no dejó un comentario.

Gary B.
Grado:

El cliente no dejó un comentario.

Craig D.
Grado:

El cliente no dejó un comentario.

ryan M.
Grado:

This is best Uhaul location in town. No matter where I’m coming from, I choose this location first. Always helpful and efficient.

Jaime A.
Grado:

El cliente no dejó un comentario.

Pedro T.
Grado:

El cliente no dejó un comentario.

George M.
Grado:

This will be my go to rental place for now on! Professional, great price, curtious and fast. I rented a trailer to pickup four sheds and that was a 1 star experience. My Uhaul experience was a 5 star. Thank You

Angelique C.
Grado:

They usually leave the drivers side door open when the truck/van is waiting for pick up. The morning I picked up it was pouring down rain and the door had been open for at least a half hour. The seat was soaking wet. The first thing I had to do when I got home was change my clothes and find something waterproof to cover the seat. I know the young guy getting the trucks ready was just doing what he does every day and never thought about the rain soaking the seat so I'm not mad. Just hoping that this somehow makes it to him and the other thousands of guys and gals doing this job for you so no one else has to sit in a cold wet seat. Thanks!

Haley A. | First Impressions |
Grado:

I would like to mention a customer service lady that helped me out so munch in this experience her name is Tosha from Spokane U-Haul on 3rd she was just amazing and made my experience stress free

Doris L.
Grado:

The only downside is the cost.

ARMI A.
Grado:

The costumer service was excellent

Jissela S.
Grado:

El cliente no dejó un comentario.

REYNA C.
Grado:

El cliente no dejó un comentario.

TONA D.
Grado:

El cliente no dejó un comentario.

Arliehermenegild B.
Grado:

El cliente no dejó un comentario.

Saroeunny K.
Grado:

If you say debit/credit when you return the truck you get your refund. I also tell the cashier that I will be paying cash. Do to that you guys made me overdraft. Also the check in clerk outside didn't tell me that they charge me on the card. That really piss me off. Again that cause me an overdraft, I told him that I will pay cash. Other than that it was good.

Michael A.
Grado:

Great customer service

Anthony W.
Grado:

I lucked out and had Robert help me. He was patient and could multitask like none other. Because of his great customer service I will always come back to this location & recommend it to my friends & family.

Maryann P.
Grado:

When renting a trailer for a car and your a woman I feel they should secure the car for you and not tell you what to do. I’m 64 and if I didn’t have my daughter with me I don’t know what I would have done

Susan B.
Grado:

El cliente no dejó un comentario.

Max B.
Grado:

I replied yes to Q2 but yes/no is too limited. The truck could have looked better. It had only 2500 miles and had a lot of scratches and the engine needs tuning. Please revise your questions so as to offer a larger scale of answers.

Gener D.
Grado:

El cliente no dejó un comentario.

lonnie K.
Grado:

El cliente no dejó un comentario.

Susan H.
Grado:

Outside of truck very dirty. The app to report marks and dents didn’t work and took forever. No one outside to help. Reserved online but sent me confirmations from four other locations and then said truck it available at this location. Sent me to another location then changed reservation and told me to come back to this one. Did not appreciate the run around and confusion at all.

GISELLE M.
Grado:

El cliente no dejó un comentario.

Stephen W.
Grado:

Good but reluctant to provide much info on how things worked, like the tow dolly. Too worried about legal liability.

Jaime V.
Grado:

Nothing,Very good job.

Frank L.
Grado:

El cliente no dejó un comentario.

Jackie W.
Grado:

El cliente no dejó un comentario.

Dasheauna H.
Grado:

Friendly atmosphere loved it

Richard G.
Grado:

El cliente no dejó un comentario.

Jay R.
Grado:

El cliente no dejó un comentario.

Linda A.
Grado:

El cliente no dejó un comentario.

Joseph D.
Grado:

El cliente no dejó un comentario.

Sharon L.
Grado:

El cliente no dejó un comentario.

Romulus W.
Grado:

El cliente no dejó un comentario.

Frankie S.
Grado:

Everything went so smoothly.

Robert G.
Grado:

El cliente no dejó un comentario.

brenda g. | First Impressions |
Grado:

Good customer service

Linda B. | First Impressions |
Grado:

The GM was very helpful and accommodating.

Brenda C. | First Impressions |
Grado:

No comment

William M. | Overall Experience |
Grado:

It was not bad for price just need bigger more secure space

Angel R. | Overall Experience |
Grado:

Office personnel very helpful and freinly.

Jarrett L. | Overall Experience |
Grado:

Worst u haul service ever received. EXTREMELY long wait times and staff doesn’t even seem to care that there’s folks that have been waiting for service for 20-30 min.

EDWARD M. | Overall Experience |
Grado:

The staff members were always friendly, professional, and helpful. They definitely stood out above other UHAUL locations in Stockton because of their commitment to excellence. Keep up the good work!

martha p. | Overall Experience |
Grado:

Customer service was great. Thank you

Julia M. | Overall Experience |
Grado:

Nice and helpful staff

judith v. | First Impressions |
Grado:

The manager was extremely Helmand nice

radonda p. | Reservación |
Grado:

I Appreciate all the assistance i recived and the way all those that i dealt with was so helpful and understanding to my situation would recomend your services to others May God Bless u all

Marcie H. | Overall Experience |
Grado:

Good

Lucy P. | Overall Experience |
Grado:

I was not comfortable having to pound on the door to get access to the inside storage unit. Sometimes it took a while before anyone opened. Very inconvenient.

kim n. | Overall Experience |
Grado:

We appreciated the convenience and helpfulness of the Hammertown U-Haul storage facility and staff.

Sherry R. | Overall Experience |
Grado:

I don’t agree with I had to pay for a whole month even though my items were only in their 6 Days I should’ve been refunded for the day is not used because it was immediately rent it to someone else

Laurence B. | Overall Experience |
Grado:

Keep up the good service guys.

No reviews have been submitted for this location.

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