Customer Reviews for U-Haul Moving & Storage at Fulton Industrial Gateway and I-20

4,379 reviews

4225 Fulton Industrial   Atlanta, GA 30336

(678) 666-2471

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(678) 666-2471

4225 Fulton Industrial
Atlanta, GA 30336

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Quick and great customer service. I wish that I would have gotten my agent's name. She was very knowledgeable and efficient. I will DEFINITELY return. I have used other locations but this by far was the ABSOLUTE BEST!!

Katoria W. 
Rating:
5.0

The folks at U-Haul Fulton Industrial Gateway are awesome!!! Will never go to another U-Haul here in Atlanta!!!

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

Amado R. 
Rating:
5.0

Very Smooth and Easy, the lady who help us out was extremely informative and nice.

MICHAEL T.  |  First Impressions 
Rating:
2.0

Horrible experience, unorganized, driver door didn't close properly.

Kimaneisha F. 
Rating:
5.0

Customer did not leave a comment.

TEBRION D. 
Rating:
5.0

Customer did not leave a comment.

CHERELL S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAUL S. 
Rating:
5.0

The ladies who work that facility was very nice professional and knowledgeable about U-Haul..Will use the again

Chanel E. 
Rating:
5.0

Customer did not leave a comment.

Monesiea P. 
Rating:
5.0

Excellent customer service. Greeted and referred to by name during the entire process. Professional, friendly, and efficient. Absolutely the best UHaul experience I have encountered.

John K.  |  First Impressions 
Rating:
5.0

The gentleman that took care of me this morning was courteous and accommodating

curtis B. 
Rating:
5.0

Awesome service

Marvin W. 
Rating:
5.0

Nothing, this location always provides great service

Kamar B. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sonya G. 
Rating:
1.0

When I first arrived at the time off my appointment my truck was not there. Then complications with getting insurance on the items. They did not have enough of the furniture pads I ordered although I put the order request in over a weeks prior. The guy attending to me was eating while I was trying to check in. Just chaos.

Jiahna F. 
Rating:
4.0

Need the rest of my money because I di the go over .

David N. 
Rating:
5.0

Excellent services

JEANELL O. 
Rating:
5.0

nothing its clean and good. closer to a gas station would be great.

CHRISTOPHER G. 
Rating:
5.0

Our original reservation was for South Cobb Drive. When we got there the equipment was not there so they referred us to the Fulton Industrial Location. They were very helpful at both locations.

Hoyt Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Breanna E.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Melburn L. 
Rating:
1.0

Customer did not leave a comment.

Martin L. 
Rating:
4.0

Customer did not leave a comment.

Kathy A. 
Rating:
5.0

Customer did not leave a comment.

Victor M. 
Rating:
4.0

The app wouldn't let me "Return" the truck and I was unable to locate the key drop box, other than that, this whole experience would have been perfect

Karla J. 
Rating:
4.0

Very good experience!! Only hiccup was the app not allowing me to return the truck but other than that very pleased!!!

KARLA J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RANDI W.  |  First Impressions 
Rating:
5.0

These are some good ppl at this Location I will recommend them everytime!💯💯💯💯💯💯

Saundra D. 
Rating:
5.0

Customer did not leave a comment.

Iktedar A. 
Rating:
5.0

Danielle the store manager was very professional and tentative to my needs. I’ve had storage units for well over 30 years and this is by far the best experience that I’ve ever had!

Tracey M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Justin H. 
Rating:
2.0

Customer did not leave a comment.

Sleena P. 
Rating:
1.0

Terrible customer service. My agent was rude when I came in and rude when I left. I get this survey; but I still haven't recieved anything letting me know what my close out coat were. This is horrible

DIARRA P. 
Rating:
5.0

Customer did not leave a comment.

DURANTE B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aisha K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natalie S. 
Rating:
4.0

Staff was cool and professional.

James K. 
Rating:
5.0

Customer did not leave a comment.

MONCELLIO M. 
Rating:
5.0

Customer did not leave a comment.

Lisa R. 
Rating:
5.0

My check-in process was easy and I was able to get the truck I reserved in great condition. I will be back and recommend to all my friends and family.

Kelly M. 
Rating:
5.0

Customer did not leave a comment.

Ashley E. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO C. 
Rating:
5.0

Customer did not leave a comment.

Lashaun W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alicia P. 
Rating:
5.0

This is a very professional location . I've been in management over 40 years . Danielle is one of the best managers I've ever seen . She acknowledges customers and has her eye on everything that is going on , a rare trait with today's managers

DAVID Y. 
Rating:
5.0

Customer did not leave a comment.

Kelly A. 
Rating:
1.0

Customer did not leave a comment.

Kenneth T. 
Rating:
5.0

Danielle was incredible and very helpful to us, also witnessed her going above and beyond for a customer over the phone.

CHELSEA P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Anthea B.  |  Overall Experience 
Rating:
4.0

The employees treat you with respect and they are very professional

jerome B. 
Rating:
5.0

Customer did not leave a comment.

Ruochen Z. 
Rating:
5.0

Customer did not leave a comment.

Princess T.  |  Overall Experience 
Rating:
4.0

Great customer service

Y Dessie D. 
Rating:
3.0

Customer did not leave a comment.

Gloristine U. 
Rating:
1.0

complete chaos

jasmine W. 
Rating:
5.0

The entire crew were above excellence!! Very knowledgeable, friendly and most importantly professional. Eddy and Danielle...just to make sure I have the correct names....the worker that originally helped me ..the worker that took my complaint & the general manager....All handled everything above par🤗

JENEARE P. 
Rating:
5.0

Customer did not leave a comment.

STEPHON H. 
Rating:
5.0

Customer did not leave a comment.

MONICA J.  |  First Impressions 
Rating:
3.0

Waited an hour to get truck...

CLINETTE R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

samuel M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

QUEENEBONY G.  |  Overall Experience 
Rating:
5.0

Love their customer service throughout the Uhaul.

Charlene B. 
Rating:
5.0

Customer did not leave a comment.

Valton B. 
Rating:
5.0

It's all good

jerome B. 
Rating:
5.0

Customer did not leave a comment.

Patricia G. 
Rating:
5.0

Everything was great. Product, staff, service

Chakrakody S. 
Rating:
5.0

Customer did not leave a comment.

Jasmine M. 
Rating:
5.0

Customer did not leave a comment.

INGRID J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Princess T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS H. 
Rating:
5.0

Well,As I noticed several things wasn't quite right. There was a turning signal lantern almost falling off the vehicle that I immediately reported the inside was wet and certain on the console there was dirt and ashes water in the pocket door on the driver side and etc.

Jerry M. 
Rating:
5.0

A report of the truck was stolen from me at the U-Haul station by a none authorized user on October 31 2023 & was recovered by Cobb County Police on yesterday January 23, 2024 with the suspect who took the truck was still in possession of the vehicle!

MELVIN H. 
Rating:
5.0

Customer did not leave a comment.

Camilla B. 
Rating:
5.0

Customer did not leave a comment.

DAMETRICK J.  |  First Impressions 
Rating:
5.0

Everything was good, I needed to extend my rental a day. Everything went smooth thank you Jada N everyone else that assisted me. Appreciate you!

Alisa G. 
Rating:
5.0

The staff is very friendly and very knowledgeable about their equipment. I always feel very appreciative when I come there. I would only rent from the Fulton Industrial location.

Tina J. 
Rating:
5.0

Customer did not leave a comment.

KENZIE T. 
Rating:
3.0

Customer did not leave a comment.

Sonya G. 
Rating:
5.0

Very helpful staff! Both pickup and drop off. Thanks RC

RONALD C. 
Rating:
2.0

Please upgrade your Cargo Van Fleet. I had an older model Van with many scratches and dents. The most disturbing experience was when I returned the vehicle. Your return Aile was backed up, I was told to leave the key in the truck, and they would email my receipt. 3 hours later I was receiving nagging phone calls regarding my rental being overdue. That is not good customer service nor experience.

Ronald C. 
Rating:
5.0

The Sunday staff take care of business very friendly from the ladies that work in the office to the guys that work outside I love the Sunday crew thanks

JESSE A.  |  Overall Experience 
Rating:
5.0

Everything was good. No complaints!!

Vanessa B L. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO B.  |  Overall Experience 
Rating:
3.0

Bathrooms were usually dirty with no toilet paper or hand soap.

SHYDRIA W.  |  Overall Experience 
Rating:
3.0

I will never pay a clean up fee. That's why you have a detail crew. When i dropped off your check in guy was rude. Im a buisness owner. Send him to some training classes. Also it was one of your more experienced employees

John B. 
Rating:
4.0

The staff at this facility needs more training. Always a long line even for mobile pick ups

I'Esha A.  |  Overall Experience 
Rating:
4.0

This was not my original pick up location, Since I picked up my vehicle during the day we did not notice that the running lights on the car hauler were inop. I only noticed this the next morning when I was leaving to Orlando. the turnsignals and the brake lights did work. Other than that the folks that helped me were awesome.

Peter C. 
Rating:
4.0

Customer did not leave a comment.

Renee C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Isaac W. 
Rating:
5.0

Customer did not leave a comment.

John P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cynthia F. 
Rating:
5.0

Customer did not leave a comment.

Jan W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Travis S. 
Rating:
5.0

The agents and staff were very friendly the batroom was very clean so was the facility.

Carol C. 
Rating:
5.0

I was told that the 300$ down as a deposit and they will charge me for the time I used. I used 31 miles and I returned it 45 mins early and they charged me the whole 300$ when I was supposed to get back 228$….

Isaiah B. 
Rating:
5.0

Customer did not leave a comment.

Dwayne C.  |  Overall Experience 
Rating:
5.0

Everything was great, even the drop on New Year Day was great. Thank you and look forward to my next rental

Edward B. 
Rating:
5.0

Customer did not leave a comment.

rawle G. 
Rating:
2.0

Staff did not inform me of access doors after hours at move in, did not like the space given. Sliding doors locked eatly on several occassions preventsing me from accessing my unit.

Vickie S.  |  Overall Experience 
Rating:
5.0

Great customer service

Demetrice K. 
Rating:
5.0

Workers were very efficient and very thorough. Excellent service.

Mark R. 
Rating:
5.0

Customer did not leave a comment.

Lathedria N.  |  Overall Experience 
Rating:
5.0

I been dealing with U Haul all my life and this is by far the best staff. Very nice and helpful , Danielle never failed when I needed her assistance. Before moving out the staff was very helpful with everything i needed. I’ll recommend this U Haul Storage to anyone. Thank you for everything

ANDRE M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karl B. 
Rating:
1.0

All brakes locked up on trailer and lights was on and off

Kevin W. 
Rating:
3.0

Customer did not leave a comment.

Eric M. 
Rating:
5.0

Professional

April K. 
Rating:
5.0

Customer did not leave a comment.

Jasmine S. 
Rating:
5.0

Staff was helpful and friendly, especially the gentleman working outside.

john S. 
Rating:
5.0

Customer did not leave a comment.

CNE N. 
Rating:
5.0

Customer did not leave a comment.

DEON L. 
Rating:
5.0

Customer did not leave a comment.

HENRIETTA H.  |  First Impressions 
Rating:
5.0

Very professional

jerome B. 
Rating:
5.0

Good customer services

Havel W.  |  First Impressions 
Rating:
1.0

Still have not received a receipt for either one of my truck rentals

PAUL E. 
Rating:
4.0

Customer did not leave a comment.

Cynthia M. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

kimberly p.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Natasha D. 
Rating:
5.0

Great service

TERRENCE Z. 
Rating:
5.0

Customer did not leave a comment.

ALETHIA K.  |  Overall Experience 
Rating:
5.0

NA

Ethiopia W. 
Rating:
5.0

Customer did not leave a comment.

Donald A. 
Rating:
5.0

Customer did not leave a comment.

Ethiopia W.  |  First Impressions 
Rating:
5.0

I would like to say Jada went above and beyond for excellent customer service in my time of need. I really appreciate her assistance

Soneya F.  |  Online Move In 
Rating:
1.0

My experience was just awe, I was advised on my way to pick up the truck that I had a reservation for, that the truck wasn't available, called scheduling to see what I could do, was hung up on, spent 3 hours dealing with finding a truck! And spent way more money than was planned!

KATRINA H. 
Rating:
1.0

To many dangerous issues with my truck

SHARON K. 
Rating:
5.0

Customer did not leave a comment.

Armando P. 
Rating:
4.0

My overall experience was amazing. Wish I had known more about special access ahead of time and people are nasty so I know it wasn't the team's fault that it wasn't always clean. But if definitely rent again.

LATHESAU C.  |  Overall Experience 
Rating:
5.0

Everyone was so professional, polite, caring and understanding. Service with a smile. Lovely people. Absolutely great experience. Well DONE!!!

Dinesh P. 
Rating:
4.0

Don't lie to customers. I had to drop off the staff was good but I asked to make sure would be ok if I empty out my truck and not be charged because of my situation, I was told yes, only to see I was still charged $118 plus

Keith V. 
Rating:
5.0

Great customer service.

TERRENCE Z. 
Rating:
5.0

Great service

Dionte W. 
Rating:
5.0

My original location at 2945 Stone Hogan Road, Atlanta, GA a mobile phone location, local to my destination to pick up and return did not have the KEYS in the Black Box - This was a very disappointing fact. it took me 4 calls to UHaul to rectify the situation, which finally they sent me to Fulton industrial location to pick an available truck. The service people I finally go to assist me did give me additional miles and discounts on rental. However, it pushed me way off schedule. Please ensure your Keys are in the proper place. Thank you

Steven L. 
Rating:
5.0

Customer did not leave a comment.

CHARLES G. 
Rating:
4.0

Customer did not leave a comment.

Madkin K. 
Rating:
5.0

Customer did not leave a comment.

ALMA S.  |  Online Move In 
Rating:
5.0

The manager and staff were very accommodating and helpful. I loved them all. I will definitely recommend this particular U-Haul location mainly for the customer service. The units were also very clean and I had no issues at all. Will use them again in the future for truck rentals and storage.

LaTasha G.  |  Overall Experience 
Rating:
5.0

The U-Haul team at this location are awesome. Professional and entertaining at the same time.

Yolanda M.  |  First Impressions 
Rating:
3.0

I wouldn't recommend this to anyone because look like every month my rates went up on my storage unit

TERRY P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Craig H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

RAJAEE A S.  |  Overall Experience 
Rating:
5.0

From this point on I will ALWAYS choose this location. Danielle and her staff were very helpful and professional. Her store is an example of what ALL U-Haul stores should be.

KAREN G.  |  Overall Experience 
Rating:
5.0

I needed a 90-day rental for some of my stuff and they had the perfect small room. I was going to upgrade to a bigger storage room however, the pricing was a little high. The facility was always clean and I never saw any bugs. The staff was always busy but they managed to keep you laughing in the midst of chaos. I managed to transfer my stuff to another facility with public storage and I am somewhat regretting it. The comparison of the 2 is that the new place has limited hours and one other issue. I will see how long I will tolerate things there. If a special for a 10x10 comes open, I might bring my stuff back over to this location.

Christine D.  |  Overall Experience 
Rating:
1.0

There was a worker that gave my sister a hard time so I had to end up going in and applying for a unit.She had a low curly cut and I did not like the way she was treating us. She also made us get Insurance when online it said we didn’t have to have insurance, she was also on her phone not paying attention and worrying about at home problems. If I’m going to have a unit here I would like her not to be there and or service my unit or me due to her attitude problems

angel d.  |  First Impressions 
Rating:
5.0

the bottom code reader didnt work to let me in after hrs i had to walk around to the front door to get in every night i went over there

DAvid R.  |  Overall Experience 
Rating:
5.0

Miss Danielle Was Very Professional and helpful to me, and very informative about the location, with deals and promos. She made sure my experience and transaction was 100% until i walked out the door, also the gentleman working alongside her was very nice and helpful to me as well. Highly would recommend this location.

BRUCE M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tamika b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEEDEE L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAWN G.  |  Overall Experience 
Rating:
5.0

The entire team was helpful every time we spoke to them. The facility was spotless, including the restrooms! We would recommend them to anyone we know! Clare M

Clare M.  |  Overall Experience 
Rating:
5.0

The girl that checked us in with big braids was very courteous and professional but friendly .. treated me very well

Quenita M.  |  First Impressions 
Rating:
1.0

Danielle McFarland is antagonizing, disrespectful, and a liar. She allowed her pride to provoke us and escalate the situation. She needs to be fired. I have already contacted a lawyer. I will be pressing charges and suing.

Lanayjah S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carlos C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Arnold P.  |  Overall Experience 
Rating:
4.0

It's very hard to call the office they put you on hold and never pick back up. Other than that I would use the facility again.

KENNETH d.  |  Overall Experience 
Rating:
2.0

Vehicles parked in a non orderly way. All over the yellow stripe in places.

Kenneth H.  |  First Impressions 
Rating:
5.0

Always very helpful

Theresa M.  |  Overall Experience 
Rating:
4.0

The only thing I don’t like about this storage is the fact that the actual units has no light in them. You can’t see anything when trying to go through your stuff to locate items. Other than that, everything else was fine.

Martavia L.  |  Overall Experience 
Rating:
5.0

Great Staff! Very Helpful!

LEONTES L.  |  Overall Experience 
Rating:
5.0

All of the check-in staff was amazing and nice.

JENNIFER W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

YOLANDA J.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Ashley B.  |  Overall Experience 
Rating:
4.0

Thanks for the location and staff

Marcel J.  |  First Impressions 
Rating:
4.0

Overall a happy experience. There just weren’t any small units available. So it was too expensive for the bigger size. I had to find something smaller and cheaper.

YOLANDA B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Inisherell F.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Janeth L.  |  Overall Experience 
Rating:
1.0

The staff is very rude and very unprofessional

Saundra H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Muriel B.  |  Overall Experience 
Rating:
5.0

if you need some more staff, I need employment

KEISHA G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FAITH F.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mariah H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Stacia G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lennie T.  |  Overall Experience 
Rating:
5.0

An excellent staff..l had a mild stroke, was unable to pay my storage fee, during those months, and being on a fixed income, l was having problems maintaining my amount due..The manger at this locations was able to help me securely get my family photos, important documents, and personal items secure, and safe...Thank You for being my God sent Angel...lm forever Greatful..♥️

AUDREY M.  |  Overall Experience 
Rating:
5.0

Very Friendly and helpful

KENNETH d.  |  First Impressions 
Rating:
5.0

A1 credit love it. It’s a smart thing that U-Haul has transform into love the changes 100.

cynthia h.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Portia H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chanel G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cindy R.  |  First Impressions 
Rating:
5.0

Excellent customer service delivery from first point of contact through the process in customer delivery-! I went in person to the facility and was not disappointed .

Loylyn J.  |  First Impressions 
Rating:
5.0

I would DEFINITELY recommend U-Haul storage on Fulton industrial by hwy 20 the staff was present mannerable and informative happy to have done business with you😊😊😊👍👍👍

SHARON B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fredeick B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

derrick s.  |  First Impressions 
Rating:
5.0

Everything went very well at this location your representatives were very mannerable and knowledgeable I appreciate my experience with them they are a great staff👍👍👍

SHARON B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andre M.  |  Overall Experience 
Rating:
4.0

The units could be cheaper, I am paying double for the same size unit in Tx!

DONNA W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tonja W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Devin W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cortnee R.  |  First Impressions 
Rating:
5.0

The customer service reps have shown great patience and understanding. They have helped us cope with the stress of moving.

JAMES H.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Cassandra B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DECORIOUS B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jasmine M.  |  First Impressions 
Rating:
5.0

I loved everyone

DEBORAH H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zianne p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Markal C.  |  Overall Experience 
Rating:
5.0

Everyone at this location is great and attentive.

Day R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kanaisha W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAMELA N.  |  First Impressions 
Rating:
5.0

Very professional staff

Eric W.  |  First Impressions 
Rating:
5.0

Danielle was excellent

TERRY P.  |  First Impressions 
Rating:
3.0

The manager has a horrible attitude and her customer service skills suck the facility is very clean

Armoni F.  |  First Impressions 
Rating:
5.0

The staff was courteous, kind, and professional

TERRENCE M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Inisherell F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

diana w.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lewis H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JANET F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Consquella K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandi D.  |  Overall Experience 
Rating:
5.0

When will I receive my refund?

forrest j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darian K.  |  Overall Experience 
Rating:
5.0

Great move in and out experience. I loved the in and out access as i utilized the unit after work.

Dennis J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Samantha B.  |  Online Move In 
Rating:
5.0

We had run into a couple of issues with getting the correct unit (the websites fault) and their team went above and beyond to get us a unit that fit our needs and ensure that we were all set. Their team is amazing and so caring. Shout out to Edey who helped us every step of the way and Danielle who helped go above and beyond. We appreciated everything you all do!

KAYLA M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

forrest j.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

EULA F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandi D.  |  First Impressions 
Rating:
5.0

To whom it may concern, the manager at Fulton industrial blvd. I. Atlanta ga. her name is Danielle, she is very kind and patient, please give her a raise ! I've been a client with uhaul for almost 2 years and she's been very helpful to me Thank you

Irma C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer T.  |  Overall Experience 
Rating:
5.0

Great experience 👍

NICOLE H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANGEL P.  |  First Impressions 
Rating:
5.0

Thank you for all your help and care.

VALERIE B.  |  Overall Experience 
Rating:
5.0

My experience with this U-Haul Location was great. Very nice staff and clean place. The only minor issue that I had was a small leak in my unit.

Colin R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHELLE W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Princess C.  |  Overall Experience 
Rating:
5.0

I liked the staff They was professional

Gale M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Trishelle J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacia G.  |  Online Move In 
Rating:
5.0

Danielle McFarland went above and beyond to accommodate us . Excellent service

Antonio B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cindy d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taylor B.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

rekia e.  |  Overall Experience 
Rating:
3.0

Too much money and the storage was not big enough for the price I had to pay

Harvey W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yvonne W.  |  Overall Experience 
Rating:
5.0

Danielle the GM was very friendly and amazing. Reggie escorted me to the location of the unit. During my walk Reggie was an extreme gentleman and very informative about the facility.

MELISSA S.  |  First Impressions 
Rating:
5.0

The people there were very friendly and nice and polite i would recommend them 5 star service

EDDIE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lachelle w.  |  First Impressions 
Rating:
5.0

Great customer service

Vannetto B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Illysse D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALETHIA K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLES B.  |  Overall Experience 
Rating:
5.0

Staff was very supportive and polite will recommend to my family and friends

Shernanda W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sinead H.  |  Overall Experience 
Rating:
5.0

The staff at this location are so helpful and personable

Erik K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ella H.  |  Overall Experience 
Rating:
5.0

Staff and efficiency make all the difference. They are the best

Zannie J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shante W.  |  First Impressions 
Rating:
5.0

The whole crew made me feel welcomed!

APRIL S.  |  Overall Experience 
Rating:
5.0

Danielle are always available to answer any questions, concerns . Always kind and willing to help

Rayvonne V.  |  Overall Experience 
Rating:
5.0

I was very happy

Isaac C.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

tony a.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie H.  |  First Impressions 
Rating:
5.0

Made the move easy and convenient. Thanks U Haul!!!

Teresa P.  |  First Impressions 
Rating:
5.0

Great job team

Stuart J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KECHIA D.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Granando K.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

timothy m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Knya M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Hannah B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AYESHA S.  |  Overall Experience 
Rating:
5.0

Everyone that I encountered was very helpful in my moving out day. They seem like that they were happy to be working there.

KIMBERLY D.  |  Overall Experience 
Rating:
4.0

Thanks they were helpful

Towanna G.  |  Overall Experience 
Rating:
5.0

See Ya again one Day

Terrill T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jaime B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

warnetta b.  |  Overall Experience 
Rating:
5.0

Staff was wonderful very helpful kind and patient they made my experience awesome I really appreciate everything they help me with.

Tineke M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mark h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

malinda w.  |  Overall Experience 
Rating:
5.0

Great service!

Renalda D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERICA W.  |  First Impressions 
Rating:
3.0

Great customer service

Jeff j.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BERRY G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashanti W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chelsea J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SANDRA G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NATASHA J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cassidy C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth J.  |  Overall Experience 
Rating:
5.0

Best fast efficient effective professional well-run very clean phenomenal customer service the manager there runs a tight ship. l I loved it

Denise C.  |  Overall Experience 
Rating:
5.0

The manager is on top of her facility. Great doing business with them. Unfortunately had to get a closer facility to locust grove and Ga traffic if not for that I would still b there.

Lakesha B.  |  Overall Experience 
Rating:
3.0

I had a 3rd floor unit it was always HOT! First floor was cool this would fool you and when I went to the third floor very very hot and muggy.

ANNETTE W.  |  Overall Experience 
Rating:
3.0

The company is not customer friendly. I checked out with 22 days left on my month's rental. I vacated my unit early and will not receive a partial refund. If I didn't pay the monthly fee I would have been locked out . Is this policy fair to the customer? NO!! I should receive money back because I'm sure the unit was rented immediately. So U-Haul got paid twice for the same unit. Please respond to my comments.

Daphne D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOEL M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOCELYN P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CECIL H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

NATASHA J.  |  First Impressions 
Rating:
5.0

Everything was GREAT !!!!

Kashmere K.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

LAURA W.  |  Overall Experience 
Rating:
5.0

Great customer service Myron and Dee where great

Jeff j.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

sharika s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher D.  |  First Impressions 
Rating:
4.0

Facility is very nice, but not affordable. I know staff has nothing to do with the prices.

Tonia C.  |  Overall Experience 
Rating:
4.0

The facility was conveniently located right next to I-20.

MICHAEL B.  |  Overall Experience 
Rating:
2.0

Only reason I’m giving this place below is because I received multiple letters and I received one last year stating my things were auctioned already and then to find out this year my things were still in the unit. I had moved out of state and didn’t bother because I had received that letter last year. So I moved and bought new things thinking my items wasn’t available but to my surprise this year it was. I talked with a representative about this situation and she didn’t seem to care so I just left it alone. Then my things was sold with no costs and left me with a balance which I think isn’t fair or accurate if they sent me a letter last year saying my things was already sold. Wouldn’t suggest this storage to my friends or family. Felt like I was robbed and played for a fool.

Bobby J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

VICKY B.  |  Overall Experience 
Rating:
5.0

I found a great spot for my items

NICOLE H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

malinda w.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Warren P.  |  First Impressions 
Rating:
5.0

The Staff was wonderful!

Joan P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Najah J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

phil s.  |  First Impressions 
Rating:
5.0

I love the people on Fulton industry they are very friendly and outstanding

DELLA C.  |  First Impressions 
Rating:
2.0

One of the employees had a bad attitude. They was about to refuse my service while I was settling my reservation

Brandon C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

YOLANDA E.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Samuel B.  |  Overall Experience 
Rating:
3.0

The storage hours should be longer and with security.

ashonique h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Namecha W.  |  First Impressions 
Rating:
5.0

The staff is great. Friendly and efficient. I would definitely recommend

Trishelle J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

leona c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamario F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kameil L.  |  First Impressions 
Rating:
4.0

Danielle, the General Manager was extremely friendly, welcoming and knowledgeable and facility looked clean.

Debby S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TREAMECIA C.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Ellen P.  |  Overall Experience 
Rating:
5.0

I always prefer to use this location and will continue to do so. The staff is always very friendly and helpful. So glad the location moved from the location, definitely an upgrade.

TURKESSA S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHANA B.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tawanna B.  |  First Impressions 
Rating:
5.0

The manager Danyelle was very helpful and very friendly and very professional I really felt like she cared about my situation. Kudos Danielle

David T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marquis Q.  |  First Impressions 
Rating:
5.0

Excellent experience in unfortunate circumstances

kisha f.  |  Overall Experience 
Rating:
5.0

The check in experience was great. The employee Edith was very helpful with the process, and answered all my questions.

Virginia W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Valeria S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheegra S.  |  Overall Experience 
Rating:
4.0

I was randomly denied access to building one night and the hours of operations could simply be 24/hrs with it being a secured access building but besides that I had no complaints

kelcey i.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TINA G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerome C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gameli A.  |  First Impressions 
Rating:
5.0

Customer service is great!

Ammie F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ghavonda E.  |  First Impressions 
Rating:
5.0

The manager and Dee Dee were very nice to me. The manager even went above and beyond to handle an misunderstanding with the guy worker there, he needs to improve on his customer services skills. I would definitely rent out a storage from them again and also a uhaul truck. The place was always clean and well maintained. Great location and reasonably priced

Emily W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

OPHELIA H.  |  Overall Experience 
Rating:
5.0

Staff was awesome and so helpful I enjoyed my time with them

Tineke M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Antionelle B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DARRELL F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole D.  |  Overall Experience 
Rating:
5.0

The employees there were fun and helped me with all my needs.

DELPHINE K.  |  First Impressions 
Rating:
5.0

Great Service and would stay again if needed.

Dwely W.  |  Overall Experience 
Rating:
5.0

Everybody was so friendly and helpful. One gentleman found my id and debit card that had fallen out of my pocket! I'm glad he found them. They made my moving experience easier and more affordable than I had originally realized. Thank you for all the help and the friendly assistance from the employees.

Gina C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Precious W.  |  Overall Experience 
Rating:
5.0

I THINK YALL SHOULD STOP CHARGING PPL FOR A WHOLE MONTH,WHEN THEY ONLY USE A HALF OF A MOTH,,WHY NOT PRO'RATE IT,,EVERYBODY IS HURTING N THE POCKETS?? 😡 😡

Robin C.  |  Overall Experience 
Rating:
5.0

This is the best Uhaul ever… and I’ve been to a couple - the staff is amazing and the access and location is convenient. The equipment is clean. Appreciate this team fully!!! Thank you!!

Jacinta C.  |  Overall Experience 
Rating:
4.0

The helpfulness no of to be staff makes it above average.

Anita J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEMARIUS M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Valeria S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gerard J.  |  First Impressions 
Rating:
5.0

The mgr Danielle and her staff are extremely professional and go over and beyond to assist the customer’s and make your visit and transactions as smooth and pleasurable as possible. Would definitely recommend this facility to others because of the mgr and employees. Extremely helpful and attentive to their customers.

Aujon m.  |  First Impressions 
Rating:
5.0

I would like to say thank you for accommodating me, while my items were in storage. I will use your business, whenever there is a need for me to store away my things. Thank you for a well kept space. Mrs I Williams

Iona W.  |  Overall Experience 
Rating:
5.0

Very nice and helpful staff! I lost my mother and the staff made sure I received help at the last minute to get a truck and also storage. Thank you team excellent job.

DYWAN C.  |  First Impressions 
Rating:
5.0

Best Uhaul location ever !

Dareicia T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sisseseney T.  |  Overall Experience 
Rating:
5.0

Thank you so much Danielle she is very helpful and sweet

Shantavia M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reshanda W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Xanthe R.  |  Overall Experience 
Rating:
5.0

Every one was so helpful they treat me so kind like i was there Grandmother i felt so safe here everybody was just wonderful i am going to tell every body i know to come here

donetta w.  |  First Impressions 
Rating:
5.0

Had to get my things out. Storage went up 10 dollars. Didn't understand WHY???

sandy v.  |  Overall Experience 
Rating:
5.0

Staff made sure you are happy with your rental choice. Excellent customer service!

AVERY J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sisseseney T.  |  First Impressions 
Rating:
5.0

Thank you for being so understanding with my crises. I hate that I had to pay for a whole day that I was unable to utilize my truck because someone drove out of town with my keys and purse. But the staff communicated with me and extended my day. Thank you so much!

Paula G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cassidy C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Nakeshia W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CONCHAYLADARSHAI S.  |  Overall Experience 
Rating:
5.0

I wanna give a BIG THANKS TO DANIELLE MCFARLAND, KENNY, QUE, you guys are the best. I appreciate your customer service and your willingness to go the extra mile to accommodate all of my moving needs. THANKS SO MUCH AND MAY GOD BLESS YOU ALL AND PROSPER YOU ALL!!!!!!!!!!!

Dquilla h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Derrick H.  |  First Impressions 
Rating:
4.0

Danielle was very helpful when I first contacted Uhaul for a storage unit.

Patricia M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jamario C.  |  Overall Experience 
Rating:
4.0

I saw a few roaches and bugs on the floor when I moved in but I don't think any were in my unit. I was worried about my stuff being there because I didn't want to bring any pests home, but I think management said they sprayed and eventually I did not see any bugs anymore. Other than that, the staff was very very friendly and courteous and helpful and they all made sure that my concerns were taken care of. I would definitely recommend this facility to a friend.

KRISTEN F.  |  Overall Experience 
Rating:
5.0

Danielle McFarland is my #1 Quality Customer Care Service Manager. She is very professional, efficient and respectful (which is hard to find these days). Thank you so much for choosing her to service the Fulton Industrial Blvd site. We need more like her and the quality she provides to the customers, thank you so much Ms McFarland!

JUANITA J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darryl B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael W.  |  Overall Experience 
Rating:
5.0

Needed access to bigger door

tamika b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joel M.  |  First Impressions 
Rating:
5.0

Only thing is it doesn’t seem to be temperature controlled. We moved out of life storage the same day. Life storage was way cooler on the inside. I will stop by later this week to double check.

Brittany B.  |  Online Move In 
Rating:
2.0

I will never rent it still hurts at this location

Clayton S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alnisa T.  |  First Impressions 
Rating:
3.0

The reason We can’t give an excellent rating is because We were locked out of our unit even though we had paid for the month. Emailed the manager regarding the issue, never heard back. When we signed up for the unit no instructions, nothing was told how to access the unit to prevent the alarm to go off. Every time we went to access the unit the alarm went off even after we were finally told we were to put in our code. Actually that happened with everyone. Communication was lacking.

PAUL B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carolyn A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicola J.  |  First Impressions 
Rating:
5.0

I would definitely recommend.

Adriana W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Meagan C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Wendell S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yolanda B.  |  Overall Experience 
Rating:
2.0

Need to hire new staff that knows the true meaning and importance of customer service. There's always a line and the workers seem confused or unaware of what's going on around them.

Loretha L.  |  Overall Experience 
Rating:
5.0

The staff was Great !!!💯💯💯💪🏾💪🏾💪🏾🥃🥃🥃

PORSHE S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KEITH L.  |  First Impressions 
Rating:
5.0

The U-Haul representatives were welcoming, professional and efficient. The entire process of renting a cargo trailer and monthly storage unit was pleasant, economical and met all of my storage needs!!!

melvin r.  |  First Impressions 
Rating:
5.0

Danielle provided great customer service and super helpful!!

KIPP M.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Siretha S.  |  Overall Experience 
Rating:
5.0

Daniel was very fast and professional.

Alfreda R.  |  First Impressions 
Rating:
5.0

Danielle was by herself. The store was super busy. But she remained calm, professional, and handled each customer.

Shuanta B.  |  First Impressions 
Rating:
4.0

facility can used some more moving carts/dolly.

Anthony P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chanel G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LASHAWN W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shernanda W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiffany W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nesa B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Benjamin B.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

OLIVER H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Arnold P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JASMINE D.  |  Overall Experience 
Rating:
5.0

Danielle is the epitome of customer service she needs to be in upper management immediately so other locations can learn from her leadership

KEJUAN H.  |  Overall Experience 
Rating:
5.0

Thank you Ms Danielle

FLORENCE C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AVERY J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AVERY J.  |  Overall Experience 
Rating:
5.0

The manager was short staffed! But she was professional and knowledgeable on everything that needed to be done! She was multi tasking 3 customers at one time with a smile 😃! She took care of ALL OF US! Thanks Danielle 😊

VICKI C.  |  First Impressions 
Rating:
5.0

Staff was very professional and helpful.

EDGAR C W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frances Vanessa L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric H.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

chyna a.  |  Overall Experience 
Rating:
5.0

I have used this particular site several times for storage and Uhaul rentals and they have always provided great service!

JEFFREY B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Konstanza L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LOURDES J.  |  First Impressions 
Rating:
4.0

Danielle was very helpful, she even provided her personal cell phone if I needed further assistance.

Patricia M.  |  First Impressions 
Rating:
5.0

Ms. Mc Garland and staff are very professional and courteous. Thank You!!!!

Gary B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nichelle S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ShaQuonna W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew I.  |  Overall Experience 
Rating:
4.0

Great experience. Mrs. Tracy was quick and helpful. It would be amazing if you had numbered signs on the walls in the storage area to indicate which directions the numbers flow in because it’s easy to get turned around in there and end up lost since they don’t flow consecutively. It can be rather inconvenient to waste time running around trying to find your way. Other than that improvement I’d definitely recommend this location to others. Also I hope they locate the round locks soon. The temporary lock they gave me is definitely not as secure.

Timimah Y.  |  First Impressions 
Rating:
4.0

You need to be able to access this facility after hours. Also the unit I reserved online does not exist at this facility - please make sure your online reservation system actually reflects what units are available.

Charlotte S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steve B.  |  First Impressions 
Rating:
5.0

General Manager very nice and helpful.

Gary B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anttione H.  |  First Impressions 
Rating:
5.0

There was a lady and young gentleman that went over and beyond to help us even stayed after there time even though they clocked out they didn’t stop until I was completely and for that alone y’all need give them people a raise 🤷🏾‍♂️ Thanks again

Dnisha J.  |  First Impressions 
Rating:
5.0

Saundra Robinson Doss was very helpful and had excellent customer service. Very personable and made this process very smooth for me.

Carolyn C.  |  First Impressions 
Rating:
1.0

I drove 10 hours and when I arrived to the unit. The person on staff left early before 5 and I was unable to get in. I called multiple numbers and no one was able to help. I hired movers to drive from out of town and pack my things only for them to drive another 4 hours with no access. There was no access code to get to the level my unit was on. Now I have a uhaul full of things and no help to unload. Worst experience ever !

Brittany G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Darryl B.  |  First Impressions 
Rating:
5.0

Great customer service

TAVIUS A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew I.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tiffany g.  |  First Impressions 
Rating:
4.0

Should be available after 7 pm to access things in storage. Other than that everything was good 👍🏾, staff was respectful and friendly .

Bianca M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheretta D.  |  First Impressions 
Rating:
5.0

Best facilities so far bar none

William A.  |  First Impressions 
Rating:
3.0

This facility was great. The only thing that wasn't was the hours. Working people have a hard time moving in or out between 7am and 7pm. We had to actually take off work to do what we had to do during these hours.

Brian T.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kristina G.  |  First Impressions 
Rating:
5.0

Great staff,nice and helpful Mrs. Saundra, Maurice, Danielle and another young man.

Sandra M.  |  Overall Experience 
Rating:
5.0

No issues, thanks.

Jerica S.  |  First Impressions 
Rating:
5.0

The manager that was there was super helpful and friendly along with all of the staff that was there working and able to handle the high volume business that was there on an extremely busy day and this location was the best experience I had throughout this entire Uhaul experience

Erik K.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

REGINALD J.  |  First Impressions 
Rating:
2.0

Danielle is always great but the men in that facility are the rudest people I’ve ever met

India G.  |  Overall Experience 
Rating:
5.0

The employee was really friendly, knowledgeable, and attentive.

Kashmere K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Arnette L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KANDACE R.  |  First Impressions 
Rating:
5.0

The manger Danielle was great she didn't realize that she was helping a family me,my brother and my daughter. She was great and really understanding. Would tell everyone about the great service she gave to my family.

KIM S.  |  First Impressions 
Rating:
5.0

The staff is amazing!!

Nicole C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adrienne W.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Terica L.  |  Online Move In 
Rating:
5.0

Loved trying storage for a free month. Easy to use and get stored.

angela o.  |  First Impressions 
Rating:
4.0

0

Joan P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronnie T.  |  First Impressions 
Rating:
2.0

Rude staff and the storage hours are inaccurate. Got there and they wouldn’t let me load my items because they said they close at 7 but the reservation said 10. Waste of uhaul truck and my moving company.

Rolanda S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tonia C.  |  First Impressions 
Rating:
4.0

It was very busy. The employees was way too late back.

KIMBERLY D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kreasha G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roberta H.  |  Overall Experience 
Rating:
5.0

Danielle had it going on. She was taking care of three customers at one time. She was quick about it but thorough. A great experience

Brian T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Coletta J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andre W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James T.  |  First Impressions 
Rating:
2.0

Customer friendly, but it took the employee about 30 mins to get me checked in after I did an online reservation. That was the only hiccup about coming here I was pressed for time and seemed the employee needed more urgency.

Bobby J.  |  First Impressions 
Rating:
4.0

Cannot access unit after hours yet but once everything is in place, this will be a nice storage. I did have one problem but Danielle handled it very professionally and courteously and all is well.

Althea A.  |  First Impressions 
Rating:
5.0

The staff at this facility is very friendly and above nice. They go above and beyond with there customers..I will recommend this facility to everyone...

Roberta H.  |  First Impressions 
Rating:
1.0

Access hours doors are terrible.

Andre G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CONCHAYLADARSHAI S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Geraldine G.  |  First Impressions 
Rating:
4.0

Thank you!

DENEVIA C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leon J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thaddeus L.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jennifer M.  |  Overall Experience 
Rating:
5.0

Staff full of Righteousness

TYLER M.  |  Overall Experience 
Rating:
5.0

The staff are awesome and helpful in every way!

Sherry L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Abraham m.  |  Overall Experience 
Rating:
3.0

Could explain the contract better than what was displayed.

veronica m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER M.  |  Overall Experience 
Rating:
5.0

Danielle McFarland has to be one of the best customer service representatives I've ever worked with. She was personable, professional, effective and really helped me and my husband out.In fact, after she gave us our paperwork, I noticed her card said "team member since 2012" and I told my husband how I thought that tracked b/c she was obviously so good! Please, give this woman a raise!

Stephanie S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Emily W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Siretha S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MALCOLM B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tracey M.  |  First Impressions 
Rating:
5.0

The staff is very nice, professional and courteous.

Amelia H.  |  Overall Experience 
Rating:
5.0

Mrs. Danielle is an amazing employee and sales person. She always help when I have a concern

Pearl L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Latoya R.  |  Overall Experience 
Rating:
5.0

Ms. McFarland is so sweet and she make sure everything good with you. If needed again I would come back here❤️

Sakela T.  |  Overall Experience 
Rating:
5.0

very friendly staff and helpful

Amelia H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

beatrice D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anna C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dione s.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Kendall W.  |  Overall Experience 
Rating:
1.0

Owner did not file autopay even after I filled out the paperwork in front of her, so I got changed with a late fee. They keep sending late payment emails even after I cleared the matter up. The doors rarely open. They never answer the phone. In fact, every time I go in the phone doesn't ring leading me to believe they turned it off. They don't answer the coms at the storage doors when they don't open. They claim it's broken but never fix it (it's a brand new storage facility.)

Kendall W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kathy w.  |  Overall Experience 
Rating:
5.0

Great customer service

robert m.  |  First Impressions 
Rating:
5.0

Everyone

Pearl L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sean c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Saundra R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

musa s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kevone l.  |  First Impressions 
Rating:
5.0

Danielle and staff were very friendly, helpful, knowledgeable, and professional. It was evident they enjoyed their jobs and I was thoroughly impressed with their high level of customer service. Outstanding experience and super job by the employees!

Renata S.  |  First Impressions 
Rating:
5.0

Thanks alot for the help with my unit n for being so kind..

Dwight J.  |  First Impressions 
Rating:
5.0

I love Danielle.....she's amazing. They have a courtesy moving roller cart.... I had so many big boxes and bags so using that particular rolling cart i was able to unload my things from their uhaul truck into their shortag storage in no time. Thanks so much.God bless

Santana N.  |  First Impressions 
Rating:
5.0

Definitely satisfied!

Kristen L.  |  Overall Experience 
Rating:
5.0

Amazing Team, Went above and beyond to get boxes scheduled on time. When movers flaked, they were on it immediately to resolve and help find other movers.

ALINA R.  |  Overall Experience 
Rating:
5.0

Amazing Team, worked well to communicate and accommodate mine and the movers needs.

ALINA R.  |  Overall Experience 
No reviews have been submitted for this location.

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