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TAMIKIIA BRADFORDCustomer Reviews for U-Haul Moving & Storage at Edgewood Ave
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
U-Haul has become a total pain to do business with. I made reservation then went to pickup a trailer. They wanted the number of a contact to verify my identity. Stupidest request I’ve ever had. I said no. I could be a thief and give them the number to my accomplice if that weee the case. Stupid request as I said. Got the trailer anyway after 30 minutes of BS. Last time I use U-Haul.
Daniel LooperThe lady who serviced me was very rude. She does not look at you while speaking. She short talked me with one word answers. She did not explain cost of service.
samatha jacksonHad to wait for a little while but once I was helped, the lady who helped me was excellent
Aaron HussaThey were attentive and fast with service.
jamil maddoxA great experience
CLINTON PITCHFORD | First ImpressionsNice people
TANYA ESTRADAExcellent customer service with the office on Edgewood Avenue, Jacksonville Florida!! Manager Mr. Cedrick and Ms. Stephanie were the absolute best!!
Toawana BennettNothing u guys are perfect
Deshawn LewisThe manager at the Edgewood Avenue location went over and beyond to make sure I was happy the entire time I was there I was very happy with the storage unit as well as the property and the management thank you very much for your services get.. LISA SNOW 03/06/2024
Lisa Snow | Overall ExperienceNeed step stools bad I am 66 and rent from y'all quite often Otherwise this location hass always been very nice and patient
DOROTHY BENEFIELDAwsome Team and Great Customer Service. Thank you all, Keyla
keyla rosaI did a mobile pick up. But they still helped me out.
Jakori DuboseThanks so much
ERNEST WARDI had an issue with accessing my unit last night but the manager helped me out with the situation and compensated me thank you
GWENDOLYN MCKINNEY | Overall ExperienceOn the weekends you need to have somebody in the office at all times. There was a line yesterday waiting and they were all out on the lot.
Teresa HodgesI moved out on February 1st I had two units there unit 1101 and unit 2061 and I moved out on the same day and I come to the office to tell them that I was out and they said okay
Cherry Walton | Overall ExperienceThe many times I’ve been into this location, the front desk worker seems angry or annoyed all the time.
Keisha McCloudemployees that want to work
BRIAN MICKLEI could never get in my storage. When I wanted to move out, it was always a truck. Blocking it that's broke down. I couldn't get in my storage.i moved out in January and the sending me a bill for February
Jamie Robinson | Overall ExperienceI was charged for gas when the gas tank was filled to designated spot as requested by uhaul
Ravindra AllyExcellent service and nice and clean. Very friendly and Excellent customer service.
Whitney Dinkins | First ImpressionsTruck had check engine light, rear cargo light did not work at all, headlight aim so bad that headlamps were almost useless. As for the location, friendly staff, truck was clean, facility was clean and well stocked. Only issues were with the truck. The people and processes were great!
Christopher EngelhardtMy experience was smooth and very well, kept clean...no bad experience to tell... the manager was professional and a very good listener and will work out your situation if u have one...
LATONYA MADDOX | Overall ExperienceVery east drop off. No complaints!
Ronald ZachauMoved from home no roaches and rats. Didn't know uhaul has wood rats and big roaches. All of my clothes new and worn,shoes new and worn.designer bags new and worn, new expensive towels,comforter sets, curtains , Samsung black stainless steel fridge with door in door and ice maker ruined, kitchen aid mixer,Kirby vacuum with carpet cleaner and other items all damaged and ruined with rat and roaches. Took pictures of holes in wall and dead rats. Insurance claim denied
andrea murray | Overall ExperienceHad to wait .but I did because I deal with uhaul and I rather get uhaul product first and far most only.
Sabrina JonesHave more employees who check customers out. The check out process is kind of lengthy and when only one employee is working a lot of business walks back out of the door.
ONTAVUS THOMASBetter customer service. To be more concern on helping the customer than smoking cigarettes.
Dianah ClarkI have already recommend another friend to U-Haul service I have no issues nice personality and help me very well
Brenda Woods | First ImpressionsI was extremely impressed with the gentleman that was working the store that morning. It was somewhat busy, the computer was acting up, the truck I reserved was not available. But he kept calm, remained friendly and helpful and was able to find a comparable truck for me without sending me to another location. Uhaul would be proud of how he represents the company. He is the sole reason I will be a return customer.
Petra TurnerThe staff was AWESOME!!!! CEDRIC THE MANAGER IS EXTREMELY AWESOME!!! HELPFUL AND KIND. Customer Service Rep Shelita is ALL OF THE ABOVE ALSO!!!! KUDOS TO EDGEWOOD AND LEM TURNER LOCATION JACKSONVILLE FL
WANDA RIVERS-DUSTER | Overall ExperienceThank you for everything. Staff was amazing
RONNIE MILTON | Overall ExperienceThe gas tank cap was gone it was hard to keep control of truck
Paula Mckinney-TuffThe manager was excellent with attitude, willingness to help, and going above and beyond. Thank you
Winifred Danso Agyemang | Overall ExperienceI had went there the day before that evening and the lady was rude talking about the general manager and talking about that they could not take cash because the general manager had shut it down because he thinking his employees then cash which that wasn't my business but she sat there and talked about the general manager so much that I changed my mind and told her I come back the next day.
Daphne Thomas | First ImpressionsI tried to return my trailer rental at this location and the staff refused to do so. They continued to give me paperwork from other customers and paperwork regarding my reservation that I had, all were not a receipt. THEY KEPT HANDING ME PAPERWORK THAT WAS NOT MY RECEIPT AND SAYING IT WAS MY RECEIPT. Absolutely insane experience. Staff kept ignoring me and walking away from me. I’m pretty sure they were all on pills or drunk. Awful surreal experience. I eventually just returned the trailer with the app and left but holy crap. Hands down the worst and strangest customer service experience I have ever had where the staff seemed to literally have no idea how to do their jobs or just flat out refused to give me service for a basic transaction. Wow. Do better U-Haul.
Charles HedrickThere was a roach problem
Akua Armstrong | Overall Experiencetruck broke down 15 minutes after we drove off the lot. it took 2 hours for the mechanic to get truck back working. he had to for the delivery of the alternator ad than change it out. which was a huge inconvenience.
Joseph GissentannerDid not respect my privacy like requested and still tried to charge me after removal and sent to address I requested them not to could have caused my family great harm .
jennifer atkinson | Overall ExperienceCedric always go above and beyond to provide great customer support
Laura RobertsGreat customer service, excellent communication and top notch equipmemt. Of course I would recommend Uhaul to anyone at anytime. Thanks again for a job well done!
DAVID JOHNSONVery helpful when turning equipment.
HENRY SELLERS JRDerick, and Alexis were extremely nice, and made my visit easy.
Davina Gooden1# The truck was not gas up and ready for pick up 2# The truck was not clean and ready when I got there to pick up. #3 The back tail lights had a shortage in the lights I couldn't use truck after dark. 4# Bad service , poor service!
Sheigeko YoungI will never use that u-haul location again.... At this point I want my money back...Now for the location at W Ashley in Jacksonville, FL ... The customer service was awesome and Mr. Brian made sure my experience was great... With that being said I would use the U-haul company again, just not the one on Edgewood!
Charity Menefee | Online Move InI would just like to say that the gentleman in the office on Edgewood where we rented our storage room was so very helpful so very nice and I could tell when I call that that man is so busy he can barely keep up but he's always very very polite very very nice and he always follows through with everything he says he's going to do because when you hang up you kind of think yeah he probably won't get to that but he does and he gets it done and he does exactly what he says he's going to do and you have what you need in a very short time thank you to that man I don't know his name Edgewood avenue Jacksonville Florida that's the location
Lisa Snow | Online Move InWell they didn't check me in ..I called to ask a question to the main office and they seen I wasn't checked in .... I'm glad I called but it seems I been charged another 150.00 I need to look into this
Robert LongVery kind, friendly and accommodating staff. The truck was clean.
Tatia OldsStaff were both friendly and professional. I only lease trucks at this location. Thanks.
Henry McMillerThe manager has excellent customer service and will recommend this location to anyone
natasha mosleyI would give a Excellent but the guy told me to go back home and get my phone so I was heated. When I came back he was gone and the next person she did excellent job to help me out and check back in
Theodore Reavis JrLocation great
Linda EdwardsGood
Gregory Dowdellnothing, cedric at the edgewood ave. location in jacksonville,is very ,very efficient, it was a pleasure dealing with him
GLEN RIMONDII didn't like the fact that this location was not allowed to have pickup trucks or vans which is what I really needed they did accommodate me with the small truck but that was still more than I needed.
Cheryl RiceInside the trailer of the uhaul had a very bad smell the truck had no gas when I picked it up the truck seems as though it needs to be serviced the driver door you have to slam it to close.
Lakisha WilsonExcellent service. Vehicle was nice and seemed new.
Brooks GunnMy furniture was ruined by rats!!!!! It’s appalling that my furniture was sold for $99 when I paid well over $5000 for it. I was lied to in the beginning about getting a climate controlled unit and I had to settle for an outside unit. The staff did not care one way or another about my concerns when it was first brought to staff’s attention about rats crawling around my furniture. How do I know….I saw one live and in person. The store manager is never available. This was a horrible experience!!!! I was pregnant at the time my furniture went into storage…July 2022. My child was not going use rodent infested furniture especially when diseases lurk from rodents. When it comes to empathizing with the customer, Cedrick is the ultimate worst!!!!!! I’m still waiting on a call from him about the letters I kept receiving about me being in default when I filed a claim sent pictures and only received $1000 for my furniture. I am utterly disgusted about the lack of communication and professionalism I received from UHAUL. Knowing I have to start completely over has really upset me!!! I will make it publicly known not to ever trust UHAUL with your possessions.
KENYA RANDOLPH | Overall ExperienceEverything was great and timely I did want a smaller truck which wasn't available at the time but it worked out okay thanks to the friendly attendant God bless
`Anson Tunsil srGreat service. No wait!
Kenneth HambyFront desk was great.
allan mcclainCustomer service it's a mess
MICHAEL BIVINSThe staff is SUPER. ONLY PLACE I RENT🙂
natacha mosleyI suggest customer service training for the gentleman that opens your location. He lacked connectivity with customers. The female was very pleasant and showed some customer service skills.
TELISSA ANDREWSCan’t remember hername but the person that helped me that day was very helpful (12pm 10/22).
Shayla SaundersAwesome service
EDWARD SMITHWe told the clerk four times clearly that we didn’t want insurance and she still added it. Also emailed about my ten dollar coupon I wanted to apply to this rental and never got a response at all.
Joe KellerThey made the experience a very pleasant and convenient one.
MICHAEL HINES | Overall ExperienceThe space is small price is somewhat high for som sizes
SHARANDA BALKCOM | Overall ExperienceThe workers very professional and knowledgable of u-haul, Super polite. She went above and beyond to assist me with my Unit.
dennise connor | First ImpressionsEveryone at this facility was so helpful and friendly. Took care of us in a timely manner and was helpful when we forgot OUR info to the storage. Everyone made us feel welcome and we had a few laughs along the way! No issues and no problems!
Jeremy Young | Overall ExperienceCedric the manager was awesome .
KRISTI JARRETT | First ImpressionsMiss Bunny was very considerate of my needs. I couldn't make it to the facility due to my disability. She called me and got me squared away. I totally appreciate that.
Leslie Banks | First ImpressionsStaff and management was very helpful and informative. They were polite and gave great suggestions to accommodate my needs at a great rate…
Permiria Williams-Strickland | First ImpressionsThey canceled my first reservation for a unit on the first floor and I moved from MI. That was an inconvenience.
Mekeya Macklin | First ImpressionsExcellent service , love the 24hr access and security
CONSUELLA WHITE | Overall ExperienceRst dropping all over furniture
Celestine Gilmore | Overall ExperienceI went to get a table out of my storage only to find mice/rats crawling around my furniture. I was in shock! I closed my unit and went to the office to complain and to get the manager and corporates number. The staff that was working had no regard. She didn't acknowledge me when I came in the door. So I stood there and I finally asked if she was busy. She looked around then signaled for me to come to the desk. I explained to her what was going on and told her I needed the manager and corporate's number. She didn't give me anything. Instead told me to get corporate's number offline. As for the manager, I saw there were business cards on the desk so I picked one up and asked her was this the manager. She said yes. I called the manager....LACK OF EMPATHY!!!!!! I found corporate's number off line and called to complain. Moving to yesterday....I went back to the storage to see if I could get the animals on camera. NO NEED!!!! THERE WERE DROPPINGS EVERYWHERE!!!!!!!! MY FURNITURE IS RUINED!!!!!!! OVER $5000 GONE DOWN THE DRAIN! I HAVE NO BED, NO COUCH, MY CHILD HAS NO FURNITURE ONLY A CRIB IN MY OTHER STORAGE. I filed a claim and attached the pictures. I paid over $200 monthly since July just to end up salvaging my hard earned money. The claims department contacted me today and only offered me $1000 because that's the insurance that was offered to me. I didn't know where were levels of insurance...I would have gotten more had I known there were different levels! UGHHHHHHHHHHHHHHHHHHHHHHH not to mention when I reserved the unit, I reserved a climate controlled and the 10x15x10 only to get a smaller unit on the outside because what I wanted was unavailable....so why was I able to reserve a climate controlled unit then?????? ANDDDDDD there was a different general manager only 6 months ago. I WAS PAYING $200.50 A MONTH FOR MY PROPERTY TO BE PROTECTED. IT WASN'T....SO NOW WHAT? ONLY $1000 BACK FOR MY FURNITURE AND I DIDN'T KNOW THERE WERE LEVELS OF INSURANCE.....I LITERALLY BROKE DOWN IN FRONT OF THE GENERAL MANAGER YESTERDAY BECAUSE THAT'S MONEY WASTED!!! I am a single parent and I moved back in with my parents for help until I could move back out on my own with the first child....not knowing I would have to start completely over! I am furious!!!!!!!!! I can't take that furniture anywhere with a baby!!! There are diseases that are carried with rodents! So upset! 1651 EDGEWOOD AVE W UNIT 1090
KENYA RANDOLPH | First ImpressionsGreat Management handled all our needs.
Elaine Scoles | First ImpressionsJust annoying when you check out the facility and you keep calling you and texting you about a story if you do not have any more there they need to keep better records
Kimberley Richardson | Overall ExperienceFriendly and extra helpful... was in and out in about 10 minutes! Keep up the work guys and ladies.
Dilan Ward | First ImpressionsContinue to provide healthy customer service, that's come with hiring the right people who wish to do a good job representing the company
dwight pitts | First ImpressionsI was in the faculties for 10 days and rats ruined some of my items. No food was stored there but the rats ate through some of my plastic bags that were in boxes. Of course ate through the boxes. Urinated on a box of important papers that were completely ruined. Had to get rid of the entire box and contents.
Bernice Avery | Overall ExperienceThe staff is very attentive to the customer needs professional and friendly awesome group if people.
Debra Redmon | Overall ExperienceFriendly staff never short staffed great team great location
JOylyn FINN | Overall ExperienceMarvin. Tony and guys were very helpful.
Ortega Thomas | First ImpressionsEveryone was very professional and great customer service.
SHARON MOORE | Overall ExperienceKeep up the good
pranda odom | First ImpressionsKeep Hope ALive for those Dinners ( just a joke between customer and employee.
CAROLYN JONES | Overall ExperienceThe price was going up on unit.
Joannar Ward | Overall ExperienceManager Marvin McGraw and staff were very helpful and pleasant. Excellent Service
Yolanda Clark-Neeley | First ImpressionsI have been dealing with this U-Haul facility for years and everyone has always been very helpful, very knowledgeable. A big thank you to everyone there for always making my visit, my experience so pleasant !
DANETTE WALKER | Overall ExperienceI had rat droppings all over my furniture, and I they telling me I can’t receive any of my payments back. This is unacceptable. I will never recommend this storage.
Dominic Ashley | Overall ExperienceGood experience in the past years.
jasmine Howard | First ImpressionsAnthony K was very professional, patient and helpful. He made sure that all our questions were answered.
Felicia Cuthbert | First ImpressionsGreat experience altogether. The only thing I didn’t like was that I reserved one type of storage unit only to find out I wasn’t able to get the one I’d agreed to and had to go for with a more expensive option that was also outdoors.
Marcus Brown | Overall ExperienceYour staff did a wonderful job
Wandella Davis | Overall ExperienceRamps should be installed at entry ways to storage for easy access instead of a step
Keisha Brown | Online Move InThe customer service was exceptional even though they were short staffed. I will gladly use the again.
VALERIE DUMAS | First Impressionsthe best staff.
RONNIE MILTON | First ImpressionsThe staff was wonderful
VONCEIL BUTLER | First ImpressionsHi General Manager Ms.Karen very professional caring beyond measure Happy Thanksgiving to All
betsy yarn | Overall ExperienceThe staff at this location is always the best in helping and customer service is outstanding it is very much family oriented and don’t rush money out your pocket they take time and concern to make shure you get what is needed before paying clean rental and storage
Joseph Davenport | First ImpressionsThe staff was very friendly and helpful. The problem was mice. Their were mice droppings in a lot of my boxes and a dead mouse in one of them
Sheila Davis | Overall ExperienceMs. Belinda and Ms. Karen are the best.
DANIELLE JACKSON | Overall ExperienceRate increase to high. It increased twice since my original rental
BETTYE BRADWELL | Overall ExperienceHowever, Trucks parked inside the storage lanes was burdensome. Couple of times I to ask people inside storage facility to come out and move their car to open a pathway out due to Uhaul trucks being parked inside the storage road lanes.
Henry Smith | Overall ExperienceN)A
Rashad Murphy | First ImpressionsThe manager, (can't remember her name), was always friendly and went out of her way to assist you with your need. Her customer service was outstanding when this quality is no longer seen in the service environment
CAROL STYLES | Overall ExperienceI have used Uhall before, and would have no reservations about using them in the future
deborah rasheed | Overall ExperienceKaren the store manager she's a sweet person and was very helpful to me .THANK YOU
SABRINA SMITH | Overall ExperienceVery pleasant customer service Karen was very outstanding...
regina guindon | Overall Experiencethank you
gwendlyn sampson | Overall ExperienceHorrible
Julia Johnson | First ImpressionsThe manager was the best that I've seen in U-Haul Miss Karen did everything she could to help that's why I remember her name
EDWARD WATSON | Overall ExperienceAwesome manager/assistant manager!!!
PAMELA WRIGHT | Overall ExperienceVery professional
Dana Palmer | Overall ExperienceThe reason i rate you poor- Customer service was poor. Due to the facts that your business was in the wrong and did not want to take responsibility for your action. Manager was rude and not professional. Even though this unit did not satisfied me as a customer. I will not do business with this store no more.
HELEN HURST | Overall ExperienceCosts are more than most other storage units....
Randall Joyner | Overall ExperienceThey had trucks covering my unit making so I was unable to access it when I needed it. I t was very inconvenient.
Archttrea Lennon | Overall ExperienceEmployees at the u-haul location I attended were great. What I observed while waiting to receive service, is THE TEAM WORK! They were multitasking assisting customers and each other. Very pleasant to observe. GREAT CREW! Keena Ferguson
Keena Ferguson | First ImpressionsClimate controlled yet all my things were molded I would recommend you but will tell them about the mold ever thing else was good
alvin waters | Overall ExperienceNobody checked the unit before renting it out to me, the unit ceiling leaked and ruined my belongings the unit was dirty they have bugs and the staff will try to talk to your if you don't know how water works because their unit failed and they failed to do their jobs absolutely worst experience ever
tabitha sylvia | Overall ExperienceThe service I received was excellent. I had no issues. If storage was needed again, I would not hesitate to use UHaul. Loved the climate control and convenience of getting to a 2nd floor room. Thanks
Carol Allen | Overall ExperienceY'all took my money after I moved out two days before I was to pay again. I called up there thought I closed my account out but come to find out y'all charged my card anyway. I called up there twice and made an appearance and I don't have the money you guys took out yet. Im very upset and frustrated with your service and 9 times out of 10 I will never use your service again. And I will let all my friends and family know how disrespectful u guys are.
Kamal Muhammad | Overall ExperienceThe staff you have at the uhaul & Stoarage was fantastic was always helpful to me n my family they definitely went above n beyond for my experience n definitely deserve a raise
sophia fay | Overall ExperienceEveryone is friendly and always address my concern quick and fast as if am the only customer!
tyshecia solomon | First Impressionscard access system failed to work.. long lines...
Matthew Denton | Online Move InAfter I paid for the month of June, the staff decided to cut my lock off and rent the unit out to another customer, so when I came to check my unit there was a new lock on it and I no longer had access. Luckily my unit was empty at the time, but I no longer have my unit (which I pre-paid for) and my $12 lock that I paid for is also gone. The staff member at the desk only told me that my name was no longer on the unit and she didn’t know why.
Nigel Palmer | Overall ExperienceEveryone was very helpful for the beginning to the end with ms.dee
scheronda hayes-clark | First ImpressionsYou all are wonderful. Thank you so much for assisting me above and beyond. GOD Bless
sandra robinson | First ImpressionsVery professional and courteous
Dereck Coleman | Overall ExperienceVery nice employee's
john ashby | Overall ExperienceI just love doing business with your companies my god blessed everyone.
wayne jaudon | Overall ExperienceI had my unit for almost 3 years. All of my things were damaged....furniture, clothing, etc. I rented an interior climate controlled unit. My furniture was dry rotted and mildewed. Rat feces was noted
Robinn Wilson | Overall ExperienceI
julie barnes-martin | Overall ExperienceMy customer service rep was professionally courteous, competent and patient.
Linda Herron | First ImpressionsNot
BEVERLY PARKER | Overall ExperienceNice an clean place
albert upperman | Overall ExperienceExcellent customer service!! Very professional and prompt, both the young man and young woman that waited on me at the Edgewood Ave location.
Lisa OCain | First ImpressionsSupervisor was very rude nasty and did not help me as I asked helped about the rats being all in my unit and destroying my belongings
jovonda walker | Overall ExperienceVery professional, courteous staff. Kaylie was very helpful and friendly. Very clean storage units. Highly recommend!!
ANTHONY RADFORD | First ImpressionsKaylie was great the entire time. Friendly Professional Very imformative. Thanks so much for your service. I'll definitely return at her location 😊
Pamelia Seymore | Overall ExperienceThank you for the service
Keith Mack | First ImpressionsI always had a good experience with U-Haul whether I was moving furniture in or out, renting a van or truck. The workers were pleasant and made sure I was completely satisfied. Thank you
Linda Nelson | Overall ExperienceEverything was fine with truck rental except the mileage on truck seem to be fixed where mileage is increased. I was charged 8.81 miles when it should have been 2.5 miles.
frances flowers | Overall ExperienceVery curious and kind hearted
june jackson | First ImpressionsPersonal was professional and friendly. Eager to assist with service. One factor I would like to see is that customers are told up face access times to storage. Fell you should be able to access 24 hr
frances flowers | First ImpressionsThere was a big whole in the ceiling inside my unit Rats came in destroyed some of my items Manager put big rat traps inside
cassandra golden | Overall ExperienceCame in no one was in office... Then power went out was stuck in rain with my daughter and still didnt get a discount or anything for all of the inconvenience staff was nice though
kaliyah mcgill-huskey | First ImpressionsNa
Cassandra Woods | Overall ExperienceVery nice employees
albert upperman | First ImpressionsThe manager Kaley was always awesome!
penelope watson | Overall ExperienceKaylie Miller provided excellent assistance regarding my storage unit. She was highly accomodating and assisted my needed. She went above and beyond. Thank you Kaylie!
Jamilla Davidson | Overall ExperienceArrangement for a truck rental and storage unit were made in very short notice. Personnel were very kind and efficient.
Geraldine Collins | First ImpressionsEverything was nice and SMOOTH no problems with anything . Truck clean storage unit and site clean i cant complain thank u
James WIlder | First ImpressionsMore staff is needed in the office.The wait time is always too long.
Pamela green | Overall ExperienceMy things were store at this facility for 3 years. The staff always worked with me. They put customers first. I love this facility.
TIRZA AUSTIN-JENKINS | Overall ExperienceCedrick was always pleasant helpful friendly and knowledgeable. He seems to like his job and genuinely cares about the customers. I was always glad when he was there when I went in to pay my bill.
ANGELA WITHERSPOON | Overall ExperienceThank u my experience what great
lisa Washington | Overall ExperienceMy name is Simone Ruiz and I requested on several occasions for you guys to get my email address off of this Marvin Cherry person. It’s been a year that I’ve been getting emails please STOP. No maore
marvin cherry | Overall ExperienceN/A
FELICIA CUTHBERT | Overall ExperienceI have no additional comment. The experience was pleasant and l was satisfied with the service l received.
EMMANUEL AYENI | Overall ExperienceRats were n my storage they never gave me back half of my money back i had to trow away all of my furniture the rat died n my 150dollar rug i thr o w it away too. Will nevet rent from them again
Carmilita Holsey | Overall ExperienceWe were in need of service and you were there for us and we will come again if needed thank you
Clifton Wilhelmina Johnson | ReservationThere should be a security guard on duty.
latoya oates | Overall ExperienceThe employees at u-haul were very polite and patient they answered all questions and gave great service I loved my experience as a first time customer thank you
keisha alexander | ReservationMy items ended up having mold had to throw a lot away lots of spiders and roach excrements....sometimes the manager was rude When asked certain questions
Domonique Alexander | Overall ExperienceWhen I no longer needed the unit I was advise that they could not retro my payment. I HAD PAID UP THROUGH 7/29. So from 7/14 -7/29 they could receive payment twice for that unit because it could be
aquanette willis | Overall ExperienceI was very impressed with all of the above.
LYNDON SIMMONS | Overall ExperienceOver priced for those small units but Thanks for housing my items with no incident.. Thanks ML
MELITA LAFAVOR-CROSS | Overall ExperienceVery professional and courteous
Walden Nathan | Overall ExperienceThe experience was great.
juacqueline thomas | Overall Experience