Comentarios del cliente para True Blue Carwash

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de True Blue Carwash

Grado total:

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jaime S. en

Grado:

El cliente no dejó un comentario.

ROBERT M. en

Grado:

I would rather book and pickup equipment at my nearest U-Haul location rather than being told to drive to the farthest reaches of town to get what I need and then being told I have to drive all the way back to return it too. Otherwise, customer service was fine.

GEORGE R. en

Grado:

I arrived early but they accommodated that.

Cheryl M. en

Grado:

El cliente no dejó un comentario.

sergei S. en

Grado:

The best company!

GEORGE R. en

Grado:

The folks are always friendly, attentive, helpful and efficient. Special thanks to Yan.

Roger B. en

Grado:

My online reservation was not ready where and when I was told it would be by head office. I had to travel across the city in rush hour traffic to and from two depots. Frustrating experience. Disorganized business flow, definitely has room for improvement

SHERIF E. en

Grado:

Make sure the vehicle is well maintained!

Steven G. en

Grado:

El cliente no dejó un comentario.

Erin K. en

Grado:

El cliente no dejó un comentario.

Amanda E. en

Grado:

I would not use this site as a Uhaul pickup location. Staff were not knowledgeable or friendly. Very poor service from both a staff member and a manger. We also got the feeling that something suspicious was going on there.

Aldin B. en

Grado:

Didnt have the truck I reserved and still havent received the refund from the difference for the truck rental deposit I gave.

Stan P. en

Grado:

30l/100km is an absolutely disgusting fuel consumption figure. There is no need for such a large engine in a rental truck

Cherie B. en

Grado:

The truck we rented had a dead battery. It made the move very difficult. Customer Service was very helpful.

Shelley S. en

Grado:

Busy busy cramped office and the only girl there was overwhelmed and gjving out incorect information. Second worst expience in my life, only second to picking the vehicle. SO GLAD IM FINISHED WITH UHAUL!

ben M. en

Grado:

El cliente no dejó un comentario.

Rob T. en

Grado:

All good

jordan S. en

Grado:

Understanding what the customer wants and how to fill out the order properly and stress free

James W. en

Grado:

El cliente no dejó un comentario.

Jerry L. en

Grado:

I reserved a truck on Sep 17 to picked up at my preferred location: on Monday, September 23, 2019 1341 Regent Ave WU-Haul Moving & Storage at Regent Ave at 9:00 am. I booked the elevator in my building for 10:00 am and hired two movers at $90 an hour for 10:00 am. When I arrived to pick up the truck at 9:00 am I was eventually informed that the truck was not at that location but on Pembina Highway, located a 30 minute drive farther away from my residence . When I arrived at the Pembina Highway location it took 15 minutes to do the paperwork. When I then checked the mileage on the truck to the paperwork, the gas gauge was less than shown on the paperwork. The U-haul representative said she would have to redo all the paperwork which took another 15 minutes. By the time I got to my residence it was 11:00 am., elevator and movers waiting. If I didn't go to pick up the truck early it would would wasted even more money. Upon arriving at our new residence at Winnipeg Beach at 3:00 pm I checked our email and noticed your email sent at 7:12 am that morning informing us of a new pickup location and time. This information was useless to us even if we had seen it earlier, as we were traveling into the city in the morning and had everything else booked based on your original confirmation email. Hiring a moving company would have been less stressful and with the time delays that added additional expenses would have not cost much more. My wife and I are extremely disappointed.

David S. en

Grado:

El cliente no dejó un comentario.

Wouter D. en

Grado:

Good location near U of M, but really cumbersome to need 3 u-turns to get gas and then drop off when coming from University Crescent...

Kylee H. en

Grado:

El cliente no dejó un comentario.

FRED D. en

Grado:

Make it clear when truck is picked up that their is is 30.00 fuel fill up fee. Traveled only only 19 miles in total and did not use much fuel. Did not stop for fuel because someone was waiting to pick me up. Realized had to pay for fuel consumed but charging 30.00 to have then put 15.00 worth of fuel is excessive.

jerry D. en

Grado:

The vehicle had damage that needed to be fixed before I could even leave the city and the person at the pickup location did not even check out the vehicle nor mention any of the damage.

Roy S. en

Grado:

The location is VERY difficult to find because of poor signage on the street. They're located at the back of the property in a separate building. We drove past it a couple of times before we successfully found it.

Francis K. en

Grado:

Very good

Gary R. en

Grado:

Had to connect trailer myself

Paul F. en

Grado:

I often rent from U-Haul I find the service is always great . I do find the trucks are very old and it shows on how the engines sound . Ride is very rough . For what the client is paying trucks could be more maintained .

Micheal O. en

Grado:

El cliente no dejó un comentario.

Myrna B. en

Grado:

El cliente no dejó un comentario.

Japinder D. en

Grado:

Train the staff well before me there was a Customer to whom it took an hour to give a trailer

Taewook B. en

Grado:

I reversed 4 hours, but they just put 3 hours. We were not able to complete our moving.

Virgilio Jr E. en

Grado:

Reserved the unit as told. Easy online reservation. Fair and would rent again next time.