El cliente no dejó un comentario.
Stuart F
Customer Reviews for Town & Country
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Nothing they were very fast and friendly with smiles
J-DONALD GNothing that I would recommend. Very good experience. Gracias
KEITH WVery professional
JOHN Fall good
DENIS CI wish your truck would have more seats like a king cab truck or a 4 doors truck , thx
NATALIE MBooking experience sucked! First location cancelled. Second location cancelled last minute. Unacceptable. Had to settle for smaller trailer to not have to do a 45 minute detour.
DICK SThe Russell location is awesome. Just wish it had a little bit more variety of selection, but totally understand size limitation of the lot.
Shannon WCustomer service was amazing, very helpful and knowledgeable of the equipment.
RYAN BNo need to improve. This is my go to for rentals. It has excellent service.
JOHN NThe yard is pretty cramped. There should be more parking space for customers.
MATHIEU Pfast friendly efficient service trucks are always clean and in great working condition
LINDA CThe staff were very knowledgeable and helpful and friendly.
Amanda FAll though the trailer wasn’t exactly like the one that was shown when I booked on line all went according to plan.
ANDRE PThe trailer that I rented recently had a tire change done on one side due to tire wear. The tire on the other side should have been changed at the same time but was not. As a result, during the time that I was renting we experienced a tire blow out. Luckily the worn tire that had been replaced was still in the trailer. This allowed me to change it at the side of a busy highway. I believe that this could have been avoided if the location had have replaced both sides instead of just one. After returning the trailer to this location I called to inform them of what happened. Their response was, "I was lucky that they left the old tire in the trailer so that I had it as a spare". I do a considerable amount of business with this location and I was truly disappointed with their response.
Christopher CExtremely knowledgeable and helpful!
VICTORIA-ANNE HVery helpful staff. Good equipment. Fair pricing.
MICHAEL LAmazing customer service. They go out of their way to help customers out.
CAROL WSuper friendly people, would definitely go back.
MICHEL Blove using UHaul - I have been using UHaul for over 20 years, everything from moving in cities to cross countries, garbage runs, buy building supplies etc, never had a problem with the vehicles or the staff and location.
LINDA CVery friendly and helpful staff. I made a mistake for the pick up date and they accommodated me by updating the date and time. It was a pleasure to do business with them.
SANDRA LRented a large trailer. Much cheaper than expected. Excellent value.
CHARLES DLocation was not my primary choiceA too far, it used up some of my « included » mileage and required help getting there
ANDRE BClean but not well maintained. Something wrong with the front end. Made it difficult to drive and I did not feel safe
Rita HThe service is great. The truck was ready to go and the move was smooth. A/C was awesome as it was a very hot day. Great service at this location.
Pascal BThey even hard a hard working teen moving trailers around to make is easier to back up.. Great work town and country
ALAIN DYour app has issues with Android software. If the staff at the location had not been present to check me in after hours, the app would have failed to know my location or allowed me to take a picture of the location barcode, even though my phone settings had given permission.
James RStaff was very friendly and exceptional in making sure lights all worked with hook up of the trailer will recommend 💯 %
KELLY KExcellent service!
Roger LAll is good and very friendly
J-DONALD GThe service was excellent and the staff were very friendly.
WARREN JEasy drop off and very friendly staff.
Sean HEfficient and helpful staff.
Armin Kfast friendly service - no need to change anything
Linda COwner spent 45 minutes finding me the ideal location for my one way drop off. Very helpful.
Paul MThe pick up in Russel was terrible. The staff was incredibly rude and unhelpful.
Alexandra DA reminder to check your drivers license expiry date in big letters. Make it a good and obvious notice for people ,it will save U-haul employees a lot of hassle changing Gn around trucks for people who get screwed over by Ontarios lack of notifying its residents of drivers license expiry.
Glen SBe accurate with pricing. My online booking said 56$ and when i physically went to go get the truck ended up paying 103$ plus an additional amount for fuel which they claimed I would be reimbursed for, I even had my receipt and they said I returned it with less fuel so I wasn't getting any money back. Definitely left a bad taste in my mouth.
Matthew MService was above board, I will never deal with another location again, Everything was SUPERB and I have rent a lot of U Hauls the last 2 years at various locations and this location was the absolute best in every aspect!!!
Sandra BFrom start to end, it was a great experience. The U-Haul website was easy and friendly. The U-Haul representative was friendly, polite and professional. He assisted hitching the trailer to the truck and ensure that all lights were working. I highly recommend this location. I will be recommending this U-Haul location to my friends and family. Keep up the great work !!!
Claude LAgent very nice helpful
Shane KExcellent service providing extended rental. ¡Gracias!
kim bNo more than 30 seconds and I was out the door.
Julien GStill have not received my deposit back.
robert dThey were very professional.
PIERRE LThe service was great .They are courteous and the equipment is very clean and well maintained. Keep up the good service.
alfred d