Customer Reviews for The Storage Bin of Coldwater
(U-Haul Neighborhood Dealer)

482 reviews

170 E Chicago Rd   Coldwater, MI 49036

(517) 279-8280

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2024: 9:00 am - 3:30 pm

Services at this Location:

Contact Us

(517) 279-8280

170 E Chicago Rd
Coldwater, MI 49036

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2024: 9:00 am - 3:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great place and the staff was very friendly....

Lance J 
Rating:
5.0

Customer did not leave a comment.

Robert H 
Rating:
5.0

Customer did not leave a comment.

JASON S 
Rating:
5.0

Customer did not leave a comment.

Duane W 
Rating:
5.0

Customer did not leave a comment.

MARK K 
Rating:
1.0

Customer did not leave a comment.

Derrick V 
Rating:
5.0

Customer did not leave a comment.

Debra M 
Rating:
4.0

It was very nice, and the employees were very helpful.

Tom H 
Rating:
3.0

The truck is too old

Khaled A 
Rating:
5.0

Only problem with this location is when you put it in your GPS it sends you to the wrong address. But once we found the rt location they were very helpful.

Susan P 
Rating:
5.0

First Class Operations

Pat R 
Rating:
5.0

Customer did not leave a comment.

NATHANWILEY B 
Rating:
5.0

I was well satisfied with my moving experience thanks to U HAUL

Dennis W 
Rating:
4.0

Customer did not leave a comment.

Jo A 
Rating:
5.0

Customer did not leave a comment.

Anne O 
Rating:
5.0

Customer did not leave a comment.

Jesse B 
Rating:
4.0

My truck was left on empty when I arrived.

Rebecca Y 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Customer did not leave a comment.

Ricky P 
Rating:
4.0

Customer did not leave a comment.

Brian L 
Rating:
5.0

Customer did not leave a comment.

Penny P 
Rating:
5.0

Very fast very efficient service very kind and great customer service! Thank you so much! From Mary Ann Kirt

Mary K 
Rating:
5.0

Rep at the facility was wonderful. Short notice and exceeded my expectations. Jim

Jim K 
Rating:
5.0

Nothing. The U-Haul trailer was ready when we arrived and we received efficient & speedy service. Thank you!

pheasants f 
Rating:
5.0

Customer did not leave a comment.

Rudy V 
Rating:
5.0

Customer did not leave a comment.

Cammie P 
Rating:
4.0

Address is wrong. The location is WEST Chicago Rd, not east. People unfamiliar with the area and rely on map apps will have problems.

Paul F 
Rating:
5.0

Customer did not leave a comment.

Keith G 
Rating:
5.0

For my scenario it would have been nice to have a ramp available for the trailer to make loading a motorcycle easier but that’s just me

jeffery b 
Rating:
5.0

Customer did not leave a comment.

Ashley W 
Rating:
5.0

Customer did not leave a comment.

Robin P 
Rating:
5.0

I was impressed with the overall experience. Thanks

Earl H 
Rating:
4.0

Customer did not leave a comment.

Richard M 
Rating:
5.0

Customer did not leave a comment.

Connie W 
Rating:
5.0

Trailer doors that swing open are better than roll up doors. Items inside trailer tend to slide back against roll up doors preventing you from opening door. Even with slower careful driving items tend to slide to back, against the roll up doors. Possibly a gate to hold items 2 inches back from door is another idea for a solution. Thank you. Also tongue heavier 6x12 trailers should have an attached fold down jack to enable 1 person to lift trailer tongue up on hitch. And jack length tall enough to connect to taller standard vehicles. They are used on boat trailers frequently. Thank you.

Larry H 
Rating:
5.0

Thank you so much. Super friendly and easy, easy rental. Will use them again if needed, even driving from Sturgis. And bonus, they had a resident doggo!! LOVED that.

Kristie H 
Rating:
5.0

Customer did not leave a comment.

Steve L 
Rating:
5.0

Customer did not leave a comment.

JOSEPH P 
Rating:
5.0

Always Great customer service at this rental location.

Larry H 
Rating:
5.0

Customer did not leave a comment.

Randy R 
Rating:
5.0

Customer did not leave a comment.

Lori E 
Rating:
5.0

Customer did not leave a comment.

Sheila C 
Rating:
5.0

Staff was friendly. The app was easy to use and made it convient to drop off the trailer after 4:30 PM

Greg P 
Rating:
5.0

Customer did not leave a comment.

Jacqueline B 
Rating:
1.0

Very horrible experience! Will not go back though this place again!

Mykkah D 
Rating:
5.0

Customer did not leave a comment.

troy r 
Rating:
5.0

Customer did not leave a comment.

James G 
Rating:
5.0

Customer did not leave a comment.

Amanda G 
Rating:
5.0

Customer did not leave a comment.

Martin R 
Rating:
5.0

Customer did not leave a comment.

Chris G 
Rating:
5.0

The owners are the kindest most professional people and so delightful to work with. They were able to meet my needs with the right truck and time. When I had an issue, they were swift to help and resolve.

CHERYL F 
Rating:
5.0

Customer did not leave a comment.

Archie M 
Rating:
4.0

Customer did not leave a comment.

John S 
Rating:
5.0

Customer did not leave a comment.

JOHN R 
Rating:
5.0

Easy dropoff

Brent m 
Rating:
5.0

Customer did not leave a comment.

Carol M 
Rating:
5.0

EXCELLENT SERVICE. VERY FRIENDLY AND QUICK. THANK YOU.

Ruth A 
Rating:
5.0

This location was great and worked with us- will definitely use again and refer friends.

John D 
Rating:
5.0

Amazing service ! Couldn’t ask for a better experience when I come here !

Alex W 
Rating:
5.0

Customer did not leave a comment.

john l 
Rating:
5.0

Nothing everything was great

Douglas H 
Rating:
5.0

Customer did not leave a comment.

Brian L 
Rating:
3.0

Keep up the good work you do.

Dave S 
Rating:
5.0

Very friendly and knowledgabl with a strong desire to serve

Steven O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian W 
Rating:
5.0

Very professional staff. No pressure to up sell, equipment was in good shape, location is safe, staff is friendly and polite.

Bruce M 
Rating:
5.0

They had what I needed when I needed it. Quick and easy.

Edward B 
Rating:
1.0

I live in Fremont and had to go all the way to coldwater to get it, when they have U-Haul in Fremont and return it in coldwater . . 99 cents a mile seems quite ridiculous, especially with gas prices the way they are.

Brian G 
Rating:
5.0

Very nice people! Awesome service!

RDMUNDAS R 
Rating:
5.0

Everything was great.

Carl Y 
Rating:
5.0

Customer did not leave a comment.

Kathryn F 
Rating:
4.0

Customer did not leave a comment.

Glenn S 
Rating:
5.0

Customer did not leave a comment.

ALAN B 
Rating:
5.0

The whole experience was flawless.

Randal R 
Rating:
5.0

Very helpful staff

Sharon K 
Rating:
5.0

The only regret was when I returned the trailer and the office was closed I couldn’t get cell coverage to properly check in. My problem-not yours. That location is great and I will rent again as I have in the past. Cheers.

PATRICK C 
Rating:
5.0

Van had a Oil Change notification, but other than that it was excellent service!

Ann B 
Rating:
5.0

Very nice will be back

Kitty M 
Rating:
5.0

Gal at counter was friendly and helpful! After two long days of moving, I was overly tired and sore, she made it smooth and easy to finish the day! Thank You again!

JUDITH S 
Rating:
5.0

The lady that checked me in was great! She was so friendly and helpful. It was my first time and she made it so easy!

Jennifer P 
Rating:
5.0

Customer did not leave a comment.

Lenard H 
Rating:
5.0

Using the trailer came in very handy, and will be using it again and again thank you

Markedward P 
Rating:
5.0

I can't think of anything the customer service was impeccable.

Carroll S 
Rating:
5.0

Customer did not leave a comment.

Archie M 
Rating:
5.0

Customer did not leave a comment.

Corbin G 
Rating:
5.0

Customer did not leave a comment.

ALICE C 
Rating:
5.0

Customer did not leave a comment.

Dennis S 
Rating:
5.0

Customer did not leave a comment.

Kevin W 
Rating:
5.0

Customer did not leave a comment.

Tina K 
Rating:
5.0

No improvements needed. The rental process was quick and easy. Dropping off was just as easy. Would definitely recommend this location

Linda S 
Rating:
4.0

The people there are great.

David L  |  Overall Experience 
Rating:
5.0

The 24/7 lady stunk!.. I felt she was rude.. I don't use computers in my life so the online thing wasn't easy.. Ask me if I was done with her.. And that store phone service was awful, then to have a rude 24/7 lady, good thing the people who worked/owned the store was wonderful on Monday because I wouldn't rent from the company ever again. I would think you would want to make the customer Happy.. Thank you store owner, no thanks to the 24/7 hot line lady!

Rondae I 
Rating:
5.0

Customer did not leave a comment.

Jessica M 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA A 
Rating:
5.0

Customer did not leave a comment.

Mark L 
Rating:
5.0

Customer did not leave a comment.

Gary S 
Rating:
5.0

Customer did not leave a comment.

Joan P 
Rating:
5.0

Very friendly great experience

joshua g 
Rating:
5.0

One of the best uhaul locations I’ve ever used and have used uhaul many timesheets

Edward M 
Rating:
4.0

Facility great, the mobile pick up took almost 25 min to complete due to not having good wifi signal . Should let patrons know that they will need alternate firm of ID ( people don’t normally carry passport and other docs requested with them!) Overall , went well, though my card was charged more than my receipt.

Alison L 
Rating:
5.0

Very affordable trailer rates. Thx!

SHAWN S 
Rating:
5.0

Customer did not leave a comment.

Alison L 
Rating:
5.0

The owners were very helpful. The lot was nice And secured

Richard W  |  Overall Experience 
Rating:
5.0

Great customer service. Great storage unit. I definitely recommend, Storage Bin of Coldwater. They have U-Haul trucks too.

Tina S  |  Overall Experience 
Rating:
5.0

15+ years, they’re always there when they’re supposed to be and always friendly. The area around the units are lit and property is kept clean.

Dorothy m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Trina G  |  Overall Experience 
Rating:
5.0

Everything perfect

GUILLERMO P  |  Overall Experience 
Rating:
5.0

Very much appreciated the staff and their helpfulness!

Kenneth K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CALLIE R  |  Overall Experience 
Rating:
5.0

By far the best storage facility I have ever used, will definitely use again, the staff was simply amazing and very helpful.

tom m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHERI S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Renee W  |  Overall Experience 
Rating:
5.0

Great storage experience! Well run, clean, accessable storage. I will use this facility for any other storage needs in the future.

David D  |  Overall Experience 
Rating:
5.0

Very nice people, clean and very neat. No issues at all with the unit and they are the cheapest around that i found!!

Erica B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KELLY M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly F  |  Overall Experience 
No reviews have been submitted for this location.

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