John L.
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Comentarios de los clientes para The Packaging Store
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de The Packaging Store
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Dennis W.
Extremely reliable in matching equipment to the task.
Micheal I.
One minor thing, there was so many eMails that it got very confusing.
David K.
I got stuck and I bought insurance but it didn't cover getting stuck. I paid more for the tow than the truck rental. Outside of that, a great experience.
Patricia K.
Location was hidden back off the road behind other businesses. No sign on road. Found because I saw a couple u-haul trucks.
John C.
I would recommend this location only out of convenience of where it is located. The wheels on the rollup door needed oil badly, and I found out the hard way that the driver side windshield wiper did not work. And you had to slam both the driver side and passenger side doors to get them to shut.
KARI D.
The workers inside were not wearing masks when I arrived to pick up nor when I dropped off.
Nicholas K.
I appreciate the excellent service and assistance attaching the trailer.
LAURA ANN C.
Thank you, fast and friendly.
John R.
Nothing,The lady that helped us was very friendly.No problems. Thank You.
Michael S.
The return after hours did not work for me I'm not great with my iPhone and I already dropped the key in the return box so as a result it cost me an extra day because of New Years Eve and New Year's Day nobody was onsite
Collette C.
Very friendly and accommodating. They made some nice recommendations and were very helpful. I will use this U-Haul location for any future needs.
Joseph T.
Drop off was a piece of cake, sent receipt by email after I was gone.
Robert H.
Thank you for a painless moving experience!
John K.
my registration was lost when I registered online. had to re-regiter at the store.
Martha F.
The gentleman that helped me was professional and nice keep up the good work
Cathyann R.
My truck was awesome and very clean. Ran very well wish it was a little smaller. We had lots of extra room. But overall I love UHaul. Won't rent any other truck for moving
Tracy M.
This location has provided friendly staff and has always been very helpful on choosing the best options for my needs. I will continue to go here ( even though there is one closer to my home ) and recommend others to go there as well. Thank you, S. Airport U-Haul!
Billjonathon M.
People were great, check out was smooth. It was nice to have a newer truck. In the past they have been older and not in great condition, so getting one with about 10,000 miles was a pleasant surprise. Thank you.
Richard C.
The after hours return idea for doing it on the phone sucks. The site not user friendly for someone not tech savvy. So because I pulled away and tried to return on line it would not close out my account and now because of that I may get charged $20 extra. My vehicle was returned on time and I shouldn't get charged the extra $20
MARK STEVEN K.
No advertising 24/7 service with out adequate WiFi. There SHOULD be adequate WiFi in the region by now. Very frustrating for customers (and probably for the business owner).
JOHN A C.
The employee who met us at the drop off spot was very friendly and helpful. Excellent service
Christopherduane R.
Easy transaction from initial phone call to final return. Megan was extremely helpful & friendly with the process. Thank you!
Tian P.
Everything was on time, clean and ready to go! The gal that helped me was so friendly and kind!
Thomas W.
Super friendly staff. They were ready when I arrived. Very quick process. I would rent from them again.
Nathan T.
Parking was tight. Could pull out vehicle for customer. A little stressful.
Robert C.
It was easy, convenient and reasonably priced !! Thanks !!
David G.
Your online check in and drop off were fast and easy! Well done!
Robert D.
The service was excellent
MICHAEL FORREST R.
Drivers license scan has to be redone each time at location. Not a time saver
JAMESJOSEPH D.
Nothing everything was explained and helpful
COENRAAD V.
Great people, I will highly recommend this location.
DALE CURTIS B.
Nothing. Very good service
ROBERT HOWARD S.
Customer service was terrific. Thank you.
Gail C.
Equipment smelled of gasoline. Door on trailer very hard to slide upwards. I assume it was old. Staff was ok though. Helped with hookup in the rain. Since it was raining I did not check the trailer before leaving. My usual rental location was out of the size trailer I was needing.
Douglas I.
The cargo area could have been (better) swept and the cab had dirt/mud on the floor mats
ANDREW HART R.
None. Amazing job. So streamlined
WILLIAM D.
This location was rude when we tried to drop off the truck as she stated we didn't have anywhere to park the truck and that I would need to drive it to another location. She did receive her work order from corporate so grudgingly took the keys and mumbled under here breath as I exited. My experience other than the drop-off was great and I would use you again.
Dennis W.
Always ready and willing to help combined with a positive attitude.
Amber W.
Great customer service. Quick and easy rental options. Very professional and helpful employees. Will definitely be back for future needs. Great experience
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