Customer Reviews for Super Shine
(Distribuidor de U-Haul del vecindario)

763 comentarios

134 Davis Rd Ste A   Martinez, GA 30907

(706) 560-9134

Horarios de la ubicación

  • Lun. - sáb.: 8:30 a. m. - 6 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(706) 560-9134

134 Davis Rd Ste A
Martinez, GA 30907

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8:30 a. m. - 6 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

Suggest they go elsewhere. No one was available, had to call a number to get the manager to call someone not even working in his office, enter the building, and get a key for me. 15-20 minute wait standing outside waiting doe someone to acknowledge me. Very unprofessional

David M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernard H. 
Clasificación:
3.0

There is never anyone helpful around. The Truck I rented smelled like old cigars. The “no contact” check out is too tedious.

PATRICK S. 
Clasificación:
3.0

El cliente no dejó un comentario.

SONIA G. 
Clasificación:
2.0

The employees didn't pay much attention to us. The process to pick up the truck was incredibly long and there were long periods of time where we didn't know what was going on or what we were waiting for. We had to call several times to get any updates.

Justin C. 
Clasificación:
2.0

Have someone on site to help!

Terry F. 
Clasificación:
2.0

Uhaul was on Empty fuel when picking up the truck. The mobile pick up option was slow and delayed me for about 30 minutes past my scheduled pick up time

Brian G. 
Clasificación:
5.0

Quick response. Best U-haul rental experience I've had.

David A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Will J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rosie A. 
Clasificación:
2.0

I had my pickup location switched last minute by text. The person at the location never asked for my name or reservation. They literally hooked up my trailer and told me I was good to go. I was unhappy knowing I was not told the location I selected wasn't available at the time of my rental.

Brad S. 
Clasificación:
3.0

El cliente no dejó un comentario.

DALTON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

shant D. 
Clasificación:
1.0

No physical person present, unclear instructions on pickup

Jason L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew R. 
Clasificación:
4.0

El cliente no dejó un comentario.

FELICIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yoges P. 
Clasificación:
5.0

interest

abdulrhman A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dymond A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Richie M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Matthew E. 
Clasificación:
3.0

This location doesn't have an active manager working there you need to call phone number and possibly get the person to respond

CHARLES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell S. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin D. 
Clasificación:
4.0

No problems on the return

Robert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Will W. 
Clasificación:
5.0

Super shine is one of the very best pick or drop off locations. Thanks guys you can in and out quick.

RITA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

linda O. 
Clasificación:
5.0

I reserved my truck for the wrong day but the owner was able to create a reservation at another location. However when i got to location there were not truck and none within a 30 mile radius. The owner to call back later and I kept calling and 6 hours later I got a truck. Extremely satisfied.

Evron F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELLISA P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Amanda Y. 
Clasificación:
2.0

The truck was dirty. There was trash in it from the previous renter and the seats and steering wheel were sticky. But it ran well. It only had 1/8 of a tank of gas, but my paperwork said it had 1/4 tank and in a truck this size that's a $20-25 difference. So this cost a lot more than it should have by the end of the day.

Daniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Donovan L. 
Clasificación:
4.0

Truck had previous damage and drivers door had to be slammed to close.

Jim L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALVEN D. 
Clasificación:
1.0

No one at rental location at 3pm pickup time and had to call regional manager to finally begin rental after 4pm. I thought there was a $50 guarantee pickup time. Had to stand in hot sun waiting for assistance with no one answering the phone at the location number.

James C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Corinne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
3.0

The tech, cashier, representative what ever he is, was late getting there, and the equipment wasn't even ready. We didn't get our truck for almost 40 mins after our reservation time and so we lost those 40 mins in our move time.

Jeremy T. 
Clasificación:
5.0

Just keep doing what you are doing. Great customer service all around.

Roydreco R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chase H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALVEN D. 
Clasificación:
1.0

I had reserved a 26” Uhaul truck with a appliance dolly and a dozen cloth pads but this location had none of this when I arrived for my reservation. I had to settle for a 20” truck which required multiple trips and doubled the amount of miles. When I returned the truck the Uhaul website would not recognize my location regardless of me activating the location to allow the website. Two other Uhaul customers were experiencing the same technical problem but we couldn't solve it. I have attached to this email the proof that I was a there on time and that I waited 30+ minutes to report this technical issues to a customer service rep called Joel. My bill should not be charged the 20$ convenience fee because of a Uhaul website defect.

Jose M. 
Clasificación:
3.0

Dropped off truck using the app.

MOSES B. 
Clasificación:
5.0

Customer Representative we're kind and friendly yet very professional. My equipment was ready and available for use.

SHEILA S. 
Clasificación:
2.0

I was told my price would be under $200.00 and it was over $300.00. My card was automatically charged. Not truthful. Dishonest practices.

Antoinette Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA R. 
Clasificación:
5.0

Great customer service. I would recommend Supershine/Uhaul to anyone. I rent from Brody all the time. He makes sure that I am taken care of.

Beth T. 
Clasificación:
5.0

El cliente no dejó un comentario.

David V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernestine E. 
Clasificación:
5.0

Great customer service great all-around experience. Very smooth transaction. Very knowledgeable about the distance and the size equipment that I would need.

CHARESE R. 
Clasificación:
5.0

everything was great

RICHARD B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathan M. 
Clasificación:
4.0

This was a great quick and easy experience. It may be in the best interest of the customer to have signs and markers for return instructions in the truck parking which is already a tight squeeze.

Fredretha J. 
Clasificación:
1.0

I had an issue when I went to pick up my equipment . I've used uhaul numerous times before and never had a problem . I did the mobile pick up as always and it was such a long wait because I was given the run around by not one, but TWO of the reps . I was frustrated and honestly I just wanted to get the uhaul so I can return it ASAP and never rent again .

Ajee S. 
Clasificación:
4.0

This is the second time this week that we scheduled movers through this site when reserving our truck and second time they did not show up and different movers each time

william L. 
Clasificación:
3.0

Is the bill 95 or 165. It should be 95 but receipt keeps changing

Robert S. 
Clasificación:
1.0

I returned truck after I used for 6 hours, charged me for 2 days

SHIJIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lee Ann M. 
Clasificación:
4.0

Truck was clean but I think the odometer is off. That is very important for customers, especially with $0.79/mile charge. Super Shine manager was GREAT at getting my issue resolved! Happy I rented from them & will do it again because I know any problems will be handled quickly. GREAT MANAGER NEEDS A RAISE! :)

Karen R. 
Clasificación:
4.0

very friendly. excellent job done but he failed to provide information of drop off truck though

yong P. 
Clasificación:
1.0

Scheduled pick up for Sun @0900. No one was there; the place was closed. Called 1-800-UHaul, and found out the trailer I was supposed to pick up wasn't on site. Customer Service allowed me to pick up a different trailer and take it without anyone verifying the trailer's road-worthiness. Then the next day, I was emailed a contract with unauthorized charges.

Christopher R. 
Clasificación:
2.0

This location indicated on the U-Haul website that they were open on a Sunday afternoon; they were not. I had to get my reservation switched to a 24/7 truck share and locate the one vehicle in the entire location that fit my original reservation (10-foot truck), which was in a completely different location than what the log-in process indicated. Furthermore, I had requested the use/rental of furniture blankets with my original reservation, and I was unable to get those blankets with the truck share vehicle. When I returned the vehicle later that evening and indicated that I wanted to appeal the charges (due to not getting the blankets, which represented $5 of the overall charges and fees), I was told through the online return process that U-Haul would be contacting me within 48 hours. I returned the vehicle 15+ days ago and have yet to hear back from U-Haul whatsoever beyond the request to fill out this survey. I. Am. Not. Happy.

Christina R. 
Clasificación:
3.0

Overcharged for furniture pads. I never received them. Asked for a refund but haven't received my money back yet.

Laureano S. 
Clasificación:
5.0

El cliente no dejó un comentario.

doug R. 
Clasificación:
3.0

The extras that I paid for were not in the truck: furniture dolly and blankets.

Erin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emory W. 
Clasificación:
5.0

Great experience

Robert G. 
Clasificación:
1.0

The truck wasn't there and it was a shack beside a junkyard without the rental we pre-paid for

Rhakeila F. 
Clasificación:
3.0

This pick up location is pretty ghetto but thd guys there handle their business. I'll go here in the future because I'm familiar with it.

ADAM S. 
Clasificación:
5.0

Great fast service with a smile

TREVOR B. 
Clasificación:
1.0

I asked the UHAUL rep to remove my email address from this transaction, and I continue to receive emails from you. This person is using my email to do business with you and your company doesn't seem to care. Well, I do and ask once again to have my email address removed from your records.

Anthony R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph T. 
Clasificación:
5.0

Perfect location and professional staff! This the only place I'm renting my Uhaul from!!!

Xavier C. 
Clasificación:
1.0

Clearly I sent the pictures of the miles before I got in the car and it was still never updated. While I was there police needed to be called on a different truck. This is not good business

Kenneth S. 
Clasificación:
5.0

Great Customer Service, Would recommend unconditionally!

kenny D. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMIRA M. 
Clasificación:
1.0

El cliente no dejó un comentario.

WESLEY H. 
Clasificación:
5.0

More professional locations

Devin P. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Priteshkumar P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kerry G. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMIRA M. 
Clasificación:
3.0

El cliente no dejó un comentario.

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel R. 
Clasificación:
5.0

Easy process picking up and dropping off.

Richard L. 
Clasificación:
2.0

Truck didn't have enough gas. Had to stop and add gas.

Caleb S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kimberly W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie G. 
Clasificación:
5.0

The location was great. I had issues with the online and the app. Could not pickup or return truck through online or the app.

Keesha R. 
No se han enviado comentarios para esta ubicación.

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