Even though I was having a bad day MS Robin and over worked with me! Love Uhaul on Grayson!!
SHIRLEY P.
Customer Reviews for Sunbrite Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
friendly drop off
Joe F.I did 24/7 return which was simple and easy. I have no comments at this time
anthony M.Stay the same.😜
Ophelia W.You are up to date
Paulino P.If it's not broken, don't fix it.
Randolth S.Check in staff great
April W.Not over charge for no reason
Tahj P.Everything was great!!!
Brittainy H.tell the customers to pull completely into the parking lot when returning the trucks.
bobbye R.Quick and easy to pick up. Great customer service!
Heather S.I had a 10 am pick up scheduled. No one showed up to open up the store until 10:20.
cortez S.I honestly had an amazing experience. This is the first time I have ever used U-haul and would definitely use this location again.
Brenda G.the welcome is perfect which makes you want to come back again, the service fluid and fast..
Moussa B.The man who helped me, I think his name was Craig, was both cheerful and helpful.
Robert S.You did it all
PETER N.The locations needs a face-lift. Debris all over, inside the location and equipment rental parking. If this survey has a purpose, apply it.
Juan C.I was suppose to pay sixty something I ended up paying 100 just for paying cash! That ain't right!
Seydi M.The gentleman who met me upon return of the trailer was very polite and cordial, and went beyond the call of duty.
Daniel D.Great operations, great customer service. She anticipates the needs of the customer and plans ahead. I've rented from U-Haul for years and this is by far the best customer experience.
Nick A.You're great!!! Fast and Convient!!
Tameka D.It is always been a pleasure to rent from this location. They're always so kind and have it all the equipment that I need.
Becky K.Excellent service
Michael M.The system was down I walked in and I was treated like they truly cared. I would highly recommend this location to everyone.
tony R.The inside cab of the Uhaul was dirty it needs a detail clean. The truck was doing some strange pulling with noises when braking it needs to be looked at. The vehicle was handed over at a quarter of a tank of gasoline which for a time constrained move was hard on me as I had to immediately get gas or I wouldn't have made it through the move. The items that I reserved like hand truck (dolly's) was not available. The staff was nice & helpful.
Monica C.Just an overall great experience with awesome people! This was a blessed experience!
John T.I am letting you know that when I was filling up the gas to a level where I picked the truck up the gas gauge didn't move and I kept pumping, when the gauge moved, it was over filled to full tank, which way more than, when I picked the truck. I would like to be refunded $40 as overage in gas. Thanks.
Ebenezer O.Very friendly staff. They answered all of my questions and made the whole process very easy.
Ekaterina K.Everyone in the office was nice and knowledgeable about the vehicles I was using.
lorian W.The people were pleasant and very nice
Glorian W.Unfortunately, I had reserved a U-Haul trailer five days in advance, and it was not available when I came to pick it up and the nearest unit was 45 minutes away. I was very disappointed and the movers I was paying were on the clock. I ended up having to rent a smaller trailer which meant I had to make two trips instead of one so I ended up spending the entire day on what should've been a 3 1/2 hour move. The trailer was also dirty, contained trash and I had to take it to a car wash to clean it before I could put my furniture inside. More sadness… I want my money back. Please call me.
Trey K.Thanks for your help during our sons move!
Alberto S.Site is a little narrow on the road area for optimal maneuverability and parking, but no big deal; I am probably being a bit nit-picky. I do have to brag on the people working there, though. Hands down some of the best customer service I've seen. Exceptionally friendly, too. Highly recommended.
blaine N.Quick, easy, flexible, and clutch service provided for my small move!! Will most definitely be coming back for all of my moving needs!
Christian S.Not acceptable Rental vehicles
Calvin W.Have used this location before and have had a great experience with then
Alexis S.Robin was great to work with and made ever effort to accommodate my moving needs.
Morgan G.n/a
Richard D.Kevin is always friendly and very helpful. Good customer service.
Frederick R.The cab was dirty and the back had rust dust all over it. So I had to use blankets to cover the floor in order to place my stuff inside
ELIZABETH S.Trip was super excellent . Experienced drivers, loaders, and unloaders. Very caring, excellent and courteous. Deserves a promotion. Keep the good work going.
GENEVIEVE B.The gentleman I spoke to switched our dropoff location to him, great guy to deal with….. made it much easier to move
Josu A.The lady that assisted me was exceptional. She went above and beyond. Very helpful. I truly appreciated this lady. Thank u sooooooo muchhhhhhh
Marco S.Worse experience ever I had with U-Haul, got to the location at 7:55am to pick up my 26' truck. Got a call from customer service (when I was waiting in line with 9 customers in front of me with one person taking care of customers) telling me that the truck was not there, they sent me to a location in Lawrenceville to pick up a truck that wasn't working, had five guys waiting for me to start moving but because one's incompetence had the most stressful day. Will never use the Buford location or even U-Haul again.
Fernando H.It was so dirty and not maintained.
Jong min K.