We appteciated the gentleman who was in charge behind the counter. He was very helpful and patient, even when the technology did not work the way it should. He just knew what he was doing. The van we rented was quite new and it was a pleasure renting & driving a vehicle like that. Thank you for keeping your rental fleet so clean & up to date. IT WAS A TOTAL PLEASURE DOING BUSINESS AT THAT LOCATION!
Elizabeth Spencer
Customer Reviews for Store 66 Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Show respect and appreciation for doing business with UHAUL. I was overcharged for gasoline $25.00 for less than 2 gallons. I only drove 16.9 miles. The truck was not clean. I had difficulty seeing through the filthy windshield. I will not do business with this location again. The UHAUL app did not work properly on return. The app automatically calculated 3/8 gasoline when the gauge was showing 1/2. tank (see photos) and would not allow me to correct the gas usage. Customers are offered 24 hours return on the UHAUL website but this location added $20.00 for after hours return. I will not do business with this location again.
Ronald JohnsonThank you very much for your excellent service 👏
Mia FoxFriendly and very helpful staff
kevin CooperAll worked out very well
Patricia LambertVehicle had an alert about low tire pressure. Store personnel stated that is a common issue. This did not make me feel comfortable taking the vehicle. I was staying local, however if it was a long distance move I would have probably not accepted the truck.
Kathleen Slifer PerryStaff.was helpful .
JAMES STEVENSONThanks for the last Minute help, other branch could not figure out how to Rent with my out of state drivers license
Jodi BarnesFast service
Michael JamesNeed to maintain their equipment
Victor PicoCustomer service was great! Very accomodating. The warning light for tire pressure was on when the truck was picked up. There was a roach scurrying under seat in the driver's cabin.
Olga BacherAlways happy to work with this local office. Efficient and they have what we need.
Oscar VilchezAlways great friendly service and clean vehicles
Robert DavisMore staff available on Sunday.
Jack KleinVehicle had a tire monitor maintenance required service message.
IAN ROBERTSONEasy pick up and drop off. Very kind people that explained the process thoroughly. Wi would not hesitate to go back if I need moving help in the future.
Kimberly CherichellaOne way trailer rental with appliance dolly. Received the worst trailer on the lot. I believe they had 3 available. The trailer had bad tires, not discovered until loaded and above 35 mph, then severe vibration, resulting blowout of left tire replaced roadside assistance fabulous response time and work. Right tire continued to vibrate. Dolly was the worst in the bunch. They had several new looking, I got the faded rusted unit wheels partially frozen.
Don CookVery nice people to work with.
Renata MetelskaThere was no space to drop off the truck. It was so packed and unsafe
Destiny LewisLove store 66 Flora Andy and Bill always make it easy for our company to rent from and we will continue to use only them everytime! Stacy G Owner Pick Ul Chix Enterprises Symbolink LLC
STACY GRADAILLEThere is my favorite place where I’m going when I need to rent a truck. Very nice people attending
Luis LopezOpen trailer 9 x 5 rented. Paint spots on the bed. It’s not a big deal, but I had to make sure, they don’t charges me for that. Very nice and professional people working there
Daniel PerezQuiero felicitar a la persona que me atendió, fue una persona con un servicio excelente.
Carlos LozanoAwesome customer service! Thank you!
Ann YoungThe return process was difficult as the space for customer parking was unavailable as the site wasnt large enough to accommodate the returned trucks on late Sunday afternoon and the entire lot was filled and no personnel available to assist.
Todd ZegelThis is the second time I have rented a motorcycle trailer from this location and both times the entire process was extremely easy and straightforward, great service and very well maintained equipment. I would definitely recommend them and any time I need to rent a trailer or moving Van I'll be using them.
Michael RandI didn't like the attendant attitude.
ISABEL ACOSTAGreat place! They are my spot for Uhalls! Best one around.
Dan GrittnerExcellent staff. Helpful too!
Don CookUsing the app is fantastic. Very simple to use and when returning after closing hours. Only issue maybe cause the kind of place I rented from the phone wouldn’t recognise the location was fortunate staff were still there. Besides that the app is a great product. I’ll be back
Simon CastrianIf self check in is available, don’t make customers repeat check in at counter.
EARIC PATTENExcellent. Good prices
Maricelis VegaVery professional and fast
eddie dumasGood service .
florencio hernandezThe truck is very dirty and looks too mucs nasty and not good very bad experience
Francia PenellaU- haul is not a good company. I applied online for a one way . Trouble to pay I went to the office to pay and they gave me the truck . When I turned the key back at the close location. The charge me and they said I didn’t say one way. They are no good.
JOCELIN NOELThe whole transaction was very easy to deal with. I appreciate the professionalism, making it quick to get in and out. I will use this location again in the near future.
ADAM JOHNSONPeople very polite , helpful. Would definitely recommend to fami.y and friends.
Billy J FortuneOver-crowded lot. Must have had two dozen U-Haul trucks on an acre of land. My truck was parked inches from another truck. Thankfully someone was there to make sure nothing else was hit on the way out. Truck had maintannce concern: just to drive the truck straight, the steering wheel was WAY to the left like I was in a left turn for most of the trip. Was not 'centered'.
Robert MillerBy the property adjacent to you. You need more space to park equipment.
Steven MILLAYWas quick and easy in and out.
Jeffrey McMahonspeed of rental. If I have entered all my info into the website when i made reservation, why does it take so long to get my rental and have to enter all my info again? This is an issue with all vehicle/ rental companies.
Keith ButtryVery nice experience.
Bridgett Powellthey are do know what they are doing at all takes time and too slow .
Ayub AzizGreat drop off experience without going into counter. Staff member was inspecting the truck before I was out of the driver’s seat!
Bill BeasleyThis location is always my best option to rent a moving truck
MOURAD HANNAVery professional crew excellent service
Denroy NelsonWe have been using this location for over 20 years. Sometimes a wait but always good.
Steven CortesConvenience and Courtesy
DOROTHY AUDRYnothing, everything is fine
DARIO GIACOMELLIThanks best experience.ever, customers service was amazing the movers was excellent both guy did a very thorough job thank you again
Elfida DemostheneStaff was very nice and polite would definitely recommend this place to my friends and I will definitely be returning
Akeam Woodley