Customer Reviews for Store 66 Inc
(U-Haul Neighborhood Dealer)

3,087 reviews

3138 Lake Worth Rd   Lake Worth, FL 33461
(W Of Congress)

(561) 439-0994

Office Hours

  • Mon-Thur: 8:30 am–5 pm
  • Fri: 8:30 am–6 pm
  • Sat: 8 am–6 pm
  • Sun: 9 am–12 pm

Services at this Location:

Contact Us

(561) 439-0994

3138 Lake Worth Rd
Lake Worth, FL 33461
(W Of Congress)

Services at this Location:

Office Hours

  • Mon-Thur: 8:30 am–5 pm
  • Fri: 8:30 am–6 pm
  • Sat: 8 am–6 pm
  • Sun: 9 am–12 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

We appteciated the gentleman who was in charge behind the counter. He was very helpful and patient, even when the technology did not work the way it should. He just knew what he was doing. The van we rented was quite new and it was a pleasure renting & driving a vehicle like that. Thank you for keeping your rental fleet so clean & up to date. IT WAS A TOTAL PLEASURE DOING BUSINESS AT THAT LOCATION!

Elizabeth Spencer 
Rating:
1.0

Show respect and appreciation for doing business with UHAUL. I was overcharged for gasoline $25.00 for less than 2 gallons. I only drove 16.9 miles. The truck was not clean. I had difficulty seeing through the filthy windshield. I will not do business with this location again. The UHAUL app did not work properly on return. The app automatically calculated 3/8 gasoline when the gauge was showing 1/2. tank (see photos) and would not allow me to correct the gas usage. Customers are offered 24 hours return on the UHAUL website but this location added $20.00 for after hours return. I will not do business with this location again.

Ronald Johnson 
Rating:
5.0

Thank you very much for your excellent service 👏

Mia Fox 
Rating:
5.0

Customer did not leave a comment.

elena pop 
Rating:
5.0

Friendly and very helpful staff

kevin Cooper 
Rating:
5.0

All worked out very well

Patricia Lambert 
Rating:
5.0

Customer did not leave a comment.

Dairon Pena 
Rating:
4.0

Vehicle had an alert about low tire pressure. Store personnel stated that is a common issue. This did not make me feel comfortable taking the vehicle. I was staying local, however if it was a long distance move I would have probably not accepted the truck.

Kathleen Slifer Perry 
Rating:
5.0

Customer did not leave a comment.

Terry Blanton 
Rating:
5.0

Customer did not leave a comment.

ALLEN SANFORD 
Rating:
4.0

Staff.was helpful .

JAMES STEVENSON 
Rating:
5.0

Customer did not leave a comment.

Vincent Labanca 
Rating:
5.0

Thanks for the last Minute help, other branch could not figure out how to Rent with my out of state drivers license

Jodi Barnes 
Rating:
5.0

Customer did not leave a comment.

mariano ramallo 
Rating:
5.0

Fast service

Michael James 
Rating:
3.0

Need to maintain their equipment

Victor Pico 
Rating:
4.0

Customer did not leave a comment.

Ramsay MacLeod 
Rating:
5.0

Customer did not leave a comment.

Barbara Scotland 
Rating:
5.0

Customer did not leave a comment.

Chadd Woodman 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Theurer 
Rating:
5.0

Customer service was great! Very accomodating. The warning light for tire pressure was on when the truck was picked up. There was a roach scurrying under seat in the driver's cabin.

Olga Bacher 
Rating:
5.0

Customer did not leave a comment.

Carmen Vargas 
Rating:
5.0

Customer did not leave a comment.

Gary Johnson 
Rating:
5.0

Always happy to work with this local office. Efficient and they have what we need.

Oscar Vilchez 
Rating:
5.0

Always great friendly service and clean vehicles

Robert Davis 
Rating:
4.0

More staff available on Sunday.

Jack Klein 
Rating:
1.0

Customer did not leave a comment.

Jorge Gomez 
Rating:
3.0

Customer did not leave a comment.

Matt King 
Rating:
4.0

Vehicle had a tire monitor maintenance required service message.

IAN ROBERTSON 
Rating:
5.0

Easy pick up and drop off. Very kind people that explained the process thoroughly. Wi would not hesitate to go back if I need moving help in the future.

Kimberly Cherichella 
Rating:
5.0

Customer did not leave a comment.

Andrei Yamshchikov 
Rating:
1.0

One way trailer rental with appliance dolly. Received the worst trailer on the lot. I believe they had 3 available. The trailer had bad tires, not discovered until loaded and above 35 mph, then severe vibration, resulting blowout of left tire replaced roadside assistance fabulous response time and work. Right tire continued to vibrate. Dolly was the worst in the bunch. They had several new looking, I got the faded rusted unit wheels partially frozen.

Don Cook 
Rating:
5.0

Customer did not leave a comment.

Ashley Figueroa 
Rating:
5.0

Customer did not leave a comment.

DAVID GARCIA 
Rating:
5.0

Very nice people to work with.

Renata Metelska 
Rating:
4.0

Customer did not leave a comment.

PAUL SASSON 
Rating:
5.0

Customer did not leave a comment.

Alain Leduc 
Rating:
3.0

Customer did not leave a comment.

jesse sauer 
Rating:
2.0

There was no space to drop off the truck. It was so packed and unsafe

Destiny Lewis 
Rating:
5.0

Love store 66 Flora Andy and Bill always make it easy for our company to rent from and we will continue to use only them everytime! Stacy G Owner Pick Ul Chix Enterprises Symbolink LLC

STACY GRADAILLE 
Rating:
5.0

Customer did not leave a comment.

Peter Ringle 
Rating:
5.0

There is my favorite place where I’m going when I need to rent a truck. Very nice people attending

Luis Lopez 
Rating:
5.0

Customer did not leave a comment.

artjom peterson 
Rating:
5.0

Open trailer 9 x 5 rented. Paint spots on the bed. It’s not a big deal, but I had to make sure, they don’t charges me for that. Very nice and professional people working there

Daniel Perez 
Rating:
5.0

Customer did not leave a comment.

William Kmetz 
Rating:
5.0

Quiero felicitar a la persona que me atendió, fue una persona con un servicio excelente.

Carlos Lozano 
Rating:
5.0

Awesome customer service! Thank you!

Ann Young 
Rating:
5.0

The return process was difficult as the space for customer parking was unavailable as the site wasnt large enough to accommodate the returned trucks on late Sunday afternoon and the entire lot was filled and no personnel available to assist.

Todd Zegel 
Rating:
3.0

Customer did not leave a comment.

Neydi Alvarado 
Rating:
5.0

This is the second time I have rented a motorcycle trailer from this location and both times the entire process was extremely easy and straightforward, great service and very well maintained equipment. I would definitely recommend them and any time I need to rent a trailer or moving Van I'll be using them.

Michael Rand 
Rating:
5.0

I didn't like the attendant attitude.

ISABEL ACOSTA 
Rating:
5.0

Great place! They are my spot for Uhalls! Best one around.

Dan Grittner 
Rating:
5.0

Customer did not leave a comment.

Antoine Tannous 
Rating:
5.0

Customer did not leave a comment.

Pearce Clarence 
Rating:
5.0

Excellent staff. Helpful too!

Don Cook 
Rating:
4.0

Customer did not leave a comment.

Aaron Gomez 
Rating:
5.0

Using the app is fantastic. Very simple to use and when returning after closing hours. Only issue maybe cause the kind of place I rented from the phone wouldn’t recognise the location was fortunate staff were still there. Besides that the app is a great product. I’ll be back

Simon Castrian 
Rating:
4.0

If self check in is available, don’t make customers repeat check in at counter.

EARIC PATTEN 
Rating:
5.0

Excellent. Good prices

Maricelis Vega 
Rating:
5.0

Very professional and fast

eddie dumas 
Rating:
5.0

Good service .

florencio hernandez 
Rating:
5.0

Customer did not leave a comment.

Nancy mearsheimer 
Rating:
3.0

The truck is very dirty and looks too mucs nasty and not good very bad experience

Francia Penella 
Rating:
5.0

Customer did not leave a comment.

nicolas NAVARRO 
Rating:
1.0

U- haul is not a good company. I applied online for a one way . Trouble to pay I went to the office to pay and they gave me the truck . When I turned the key back at the close location. The charge me and they said I didn’t say one way. They are no good.

JOCELIN NOEL 
Rating:
5.0

Customer did not leave a comment.

Masoud Shokrollahi 
Rating:
5.0

Customer did not leave a comment.

EDEL MEDINA 
Rating:
5.0

The whole transaction was very easy to deal with. I appreciate the professionalism, making it quick to get in and out. I will use this location again in the near future.

ADAM JOHNSON 
Rating:
4.0

People very polite , helpful. Would definitely recommend to fami.y and friends.

Billy J Fortune 
Rating:
2.0

Over-crowded lot. Must have had two dozen U-Haul trucks on an acre of land. My truck was parked inches from another truck. Thankfully someone was there to make sure nothing else was hit on the way out. Truck had maintannce concern: just to drive the truck straight, the steering wheel was WAY to the left like I was in a left turn for most of the trip. Was not 'centered'.

Robert Miller 
Rating:
5.0

Customer did not leave a comment.

Richard Fioravanti 
Rating:
5.0

Customer did not leave a comment.

James Predko 
Rating:
3.0

By the property adjacent to you. You need more space to park equipment.

Steven MILLAY 
Rating:
5.0

Customer did not leave a comment.

EDEL MEDINA 
Rating:
5.0

Customer did not leave a comment.

Johnathan Bell 
Rating:
5.0

Customer did not leave a comment.

DAVID BIDGOOD 
Rating:
5.0

Was quick and easy in and out.

Jeffrey McMahon 
Rating:
4.0

Customer did not leave a comment.

Wesley Burden 
Rating:
5.0

speed of rental. If I have entered all my info into the website when i made reservation, why does it take so long to get my rental and have to enter all my info again? This is an issue with all vehicle/ rental companies.

Keith Buttry 
Rating:
4.0

Very nice experience.

Bridgett Powell 
Rating:
1.0

they are do know what they are doing at all takes time and too slow .

Ayub Aziz 
Rating:
4.0

Customer did not leave a comment.

Louis Jean 
Rating:
5.0

Customer did not leave a comment.

Frank Barthel 
Rating:
5.0

Customer did not leave a comment.

Cheryl Robinson 
Rating:
5.0

Great drop off experience without going into counter. Staff member was inspecting the truck before I was out of the driver’s seat!

Bill Beasley 
Rating:
5.0

Customer did not leave a comment.

Daniel Tannenbaum 
Rating:
5.0

This location is always my best option to rent a moving truck

MOURAD HANNA 
Rating:
4.0

Customer did not leave a comment.

Richard Ruark 
Rating:
5.0

Customer did not leave a comment.

NANCY TIMPANARO-HOGAN 
Rating:
5.0

Very professional crew excellent service

Denroy Nelson 
Rating:
5.0

Customer did not leave a comment.

Robert Byrne 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Tolin 
Rating:
5.0

We have been using this location for over 20 years. Sometimes a wait but always good.

Steven Cortes 
Rating:
5.0

Customer did not leave a comment.

christopher bridgland 
Rating:
5.0

Convenience and Courtesy

DOROTHY AUDRY 
Rating:
5.0

Customer did not leave a comment.

Hector Alvarado 
Rating:
5.0

nothing, everything is fine

DARIO GIACOMELLI 
Rating:
5.0

Customer did not leave a comment.

andres soriano 
Rating:
5.0

Thanks best experience.ever, customers service was amazing the movers was excellent both guy did a very thorough job thank you again

Elfida Demosthene 
Rating:
5.0

Staff was very nice and polite would definitely recommend this place to my friends and I will definitely be returning

Akeam Woodley 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top