Customer Reviews for Steeles Hardware Inc
(Distribuidor de U-Haul del vecindario)

1,151 comentarios

2823 Rte 611   Tannersville, PA 18372
(Less than a mile south of the Crossings on Rt 611)

(570) 629-2800

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 4:30 p. m.

Servicios en esta ubicación:

Contáctanos

(570) 629-2800

2823 Rte 611
Tannersville, PA 18372
(Less than a mile south of the Crossings on Rt 611)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 4:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Korey J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Inna M. 
Clasificación:
5.0

Good service, clean truck and fair price. Just what customer wants for a rental.

Gary P. 
Clasificación:
5.0

Great experience! Very pleased. Knowledgeable staff, etc.

dawn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

VLADIMIR M. 
Clasificación:
5.0

Nothing keep up good work....

Yvette C. 
Clasificación:
4.0

The people were friendly and helpful.

Paul S. 
Clasificación:
5.0

I feel reps are not knowledgeable and I feel customer get baited in and uhaul switch it up over charge.

anaylisa O. 
Clasificación:
5.0

Everything was great until I went to book another U-Haul and mistakenly put a different location and their .89/mile while this location just charged 1.39/mile. Big difference and now I know to check prices around area!

Rosie I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert T. 
Clasificación:
4.0

Not happy with uhaul,, I made reservations for a truck and a car trailer, was told to puck up at butler park location, then when it came close to pick up date,, was told to pick up at a further location, meaning more miles, then I was told nearest location for trailer was 140 miles away, that I need to pick up, not happy with uhaul,, first time using this company,, most likely the last,,

DAN M. 
Clasificación:
1.0

I used the truck for 2 days @ $39 a day, I used a total of 194 miles which should've been a total of $383.66 plus taxes, after i delivered the truck with the same amount of gas when i picked it up they charged me card $563. I'm going to dispute this with my bank. Total ripoff

Yamile C. 
Clasificación:
1.0

Service was ok the female discriminated me more than once. Worse experience. Over charge me and gave me a vehicle that kept cutting off with the check engine light on. Also I reserved a van and they gave me a truck. $260郎 and was late.

Jamell M. 
Clasificación:
5.0

Kind helpful 👍 10 out.of 10

Harry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beatrice C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nestor H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE P. 
Clasificación:
5.0

My move would have been a lot easier if they had ramps.

NANCY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edwin C. 
Clasificación:
4.0

El cliente no dejó un comentario.

linda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua N. 
Clasificación:
3.0

Convenience of location was helpful. Online services were not functioning so it made the experience more complicated and took time. Location was busy (with non-UHaul business).

Jennifer O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Francisco R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFERY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arron C. 
Clasificación:
5.0

Transmission could use some maintenance but otherwise phenomenal and the employees were so nice!

DAWN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward V. 
Clasificación:
5.0

But your online app sucks big . I would NEVER recommend using it. It's totally ridiculous. The people inside Steelers Ace Hardware are outstanding .

rebecca W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrian C. 
Clasificación:
5.0

Uhaul Corp. Should listen when the rental locations request simple things like real licence plates for the trailers. I rented a trailer with a temp paper license plate that was on the way to falling off.

Anthony C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernadette S. 
Clasificación:
1.0

El cliente no dejó un comentario.

MATTHEW A. 
Clasificación:
3.0

I do not like the way Uhaul does business. You say there is a truck near customer location to get order and bump to a different location the day before the truck is needed. It happened to me and another customer as I was dropping off my truck. Tricky and dishonest !!!!!

Jonathan B. 
Clasificación:
5.0

I was satisfied will all.

Richard A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fridon A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Aaron K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael V. 
Clasificación:
5.0

I was overcharged for this rental.

Sanjin P. 
Clasificación:
5.0

The Steele's Hardware team is very responsive with their uhaul clients. It is my favorite uhaul dealership to work with.

NEIL S. 
Clasificación:
5.0

The team at Steele's is efficient and helpful.

Neil S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ines H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph H. 
Clasificación:
4.0

Keep vehicles clean and sanitized after every use

MCKINLEY A. 
Clasificación:
5.0

They were professional and very efficient they made the whole renting process effortless.

nina H. 
Clasificación:
5.0

Steele's Hardware was Great, but U-Haul was another story. I was renting a truck for two days starting at 8 am and was told that a U-Haul representative would contact me, but they Never did. I had to contact them Three times to confirm my truck. Then hen it was the day to pick up the truck, the previous customer stood with the truck Longer, a lot longer, like 6 hours longer. Then U-Haul automatically cancelled my reservation and I almost lost my reservation. Ultimately, I had to start moving my house after picking the truck up in the evening, at around 6 pm, which was Very inconvenient..

Brian C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph D. 
Clasificación:
4.0

The U Haul vehicle I had reserved on line was not available at the dealership for U Haul so they gave me what was available for the same cost, even though it was bigger. Which I thought was very nice.

Susan V. 
Clasificación:
2.0

I had set up a 24/7 truck share, however this site doesn't seem to honor it. I had to go I to the store to get the keys and pick up the truck. I paid in advance for an appliance dolly which was not in the truck as promised, so I had to go back into the store a second time. This all after the original truck I rented was no longer available and had to settle for a smaller truck which caused me to need to make more trips costing me more miles and gas. The truck itself was pretty beaten. The drivers side mirror was cracked, and the cargo area was dirty even though there was a sign there reminding me to sweep up the truck before returning it or face a penalty. Upon returning the truck, I couldn't use the app to return it, it was not accepting the photo of the odometer and fuel gauge. Not sure if that was app related or site related. Overall it was a poor experience.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arron C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth C. 
Clasificación:
5.0

I unexpectedly needed to rent a van for the day and my local Uhaul branch was all booked but they reserved one for me at the Tannersville branch and I was able to accomplish my move on such short notice. Adel at the East Stroudsburg branch went out of his way to help me find a van and Walter at Tannersville were very helpful, efficient and professional.

JORGE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frank L. 
Clasificación:
3.0

The truck was not available when I reserved it, although I was told it would be. I had to make 2 trips to the store to pick it up and the app would not allow me to pick it up using the 24/7 app. I contacted customer service had a 1 hour wait time on the phone only to be hung up on. The experience was not great customer service should be the first priority for u-haul and it's not.

Paul F. 
Clasificación:
4.0

Location wasn't the problem. I rented thru the 24/7 mobile. It was the worst experience ever. First my driver's license didn't get accepted so I had to give a friends name and number so uhaul can call to verify me. It was 6 am. Most people are sleeping. I got lucky and my old landlord was awake. After I got verified they gave me a code to a lock box to get my keys. The code didn't work. The online chat operator was the most unprofessional person to deal with so I called the 1-833 number. I had to wait 88 mins on hold only to get hung up on. So I called back and I got thru to a nice lady but I felt like she was stalling until the location I was at opened. Once the location opened they took care of everything. I had only rented the van for four hours but they extended it for 24 hours. The location was fine it was the process that was the problem. Plus I locked my personal car keys in my car to top of the experience

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Casson W. 
Clasificación:
5.0

El cliente no dejó un comentario.

bobbi M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Edwin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Khalid M. 
Clasificación:
5.0

I just wanted to say how easy it was to rent the vehicle. The staff was great they had my reservation the truck was ready and clean. The truck was in great condition. When i returned the truck it took ten minutes they finalized the bill and I was done. I would recommend them to anyone whois looking to rent a truck for a move

Christopher M. 
Clasificación:
3.0

El cliente no dejó un comentario.

JULIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rayon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
3.0

The cupholder area was dirty and sticky. Otherwise the Uhaul truck operated well.

Patricia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

a little more TLC needed on vans ..must be cleaned inside and out..they should also supply some straps and blankets .. The counter people were very nice and informative..

LINDA ESELLE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Belinda B. 
Clasificación:
5.0

All good

DIANA H. 
Clasificación:
5.0

Ace hardware people were great, helpful and polite.

Thomas K. 
Clasificación:
4.0

Interior of the Rear of cargo van was dirty and muddy

Christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kara T. 
Clasificación:
4.0

The uhaul app and return process was terrible. I was unable to submit my photos of the odometer and gas Guage and move forward with the return process. This led me to have to call customer service and wait 30 minutes for an associate. Overall the return took me an hour and should have only 5 minutes.

JAMES E. 
Clasificación:
5.0

Keep up the great service.

glyness R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jillian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
3.0

Truck cab was not cleaned out and the air conditioning did not work.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MERAB N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Iris K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
2.0

I asked for 3 days. And told them I will pick up truck at 3:00 pm. I was then called and told if I don't grab it at 12pm they will rent it to someone else. So I grabbed it and asked so I can return it later on mon for event clean up. They said yes. On Monday I gave a call to ask if around if I return it after 5 will it be ok when the man on the phone says. We need it by 11 am or you will be charged a extra day! I told him I have it for Monday just making sure It wouldn't be 4 days. He told me he needs it by 11 am because it was for another customer. And they will be angry. I told him that wasn't what I was told. He says we need it by 11 no exceptions. I told him not possible it's a couple hrs out. This was at 10 am mind you reader... So he said tough luck for me as the next guy will be upset. And I was like your current customer is now upset to which he said "I don't wish to speak with you on the phone anymore you will be charged." Hanged up!!! Honestly some of the staff were great when I was there but this just made me mad. I will not use Uhaul near my business again. Also I was charged exactly what I asked about for when I said 3 days. Customer relations need some work. Only a few good ones. That one a rotten one.

Gregory Q. 
Clasificación:
5.0

If I use the web app for the entire process and get messages relating to my pick up and it being confirmed.. why wouldn't I get a message or emailed receipt? I needed it not only for records but it was late I'm tired from moving and did not fully know if I checked in or if it did not process all the way. We all have enough to worry about. If you can send a confirmation and legal form you can send a thank you for returning confirmation & receipt.

Ashlea B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew G. 
Clasificación:
3.0

All good except the truck had no ac being 80 out wasn't good

Jason F. 
Clasificación:
5.0

Nada

Colleen H. 
Clasificación:
5.0

nothing

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE W. 
Clasificación:
5.0

Charging less especially if it is for long distance.

Yuanhong Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tejinder S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph L. 
Clasificación:
4.0

Customer service is top notch.

William A. 
Clasificación:
5.0

Closer pickup location

Richard W. 
No se han enviado comentarios para esta ubicación.

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