Dropped vehicle off on a Sunday when noone was there. The instructions on the uhaul phone app were somewhat difficult to find, but once I found them, the drop off process was easy. Overall price of rental was somewhat expensive.
Mark S
Customer Reviews for Star Fleet & Leasing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure customer knows how to use the ramp. I didn’t realize it actually hooked up to the top.
Sherri FAlways perfect - Can't be better!
JAMES CNothing to improve. The folks at this location are extremely friendly & very nice to work with for every rental I have done through them.
Todd TExcellent experience!
BEVERLY HI have used Star Fleet for several years. They are very courteous and always do a great job
JAMES CGreat deal
Oscar RA+
Brandon SGreat customer service and experience.
CHARLES BN/A. Great service.
DARRYL RNothing could improve on the service provided by Robby Johnson at this location. Robby is very professional, efficient, and friendly. He made the entire rental process go easily and smoothly. I will definitely use Robby again in the future.
David SVery helpful and friendly.
Michael Hclean, and drove great.
ERNEST CExcellent service and equipment!
Jimmy WAgain very easy and smooth drop off.
Jarrett YVery friendly, easy to use app, equipment easy to sccess
June HI dropped off after hours but have used them before. I spoke to a representative on the phone and he was very friendly and helpful.
James IVery easy rental
CHRISTOPHER DIt’s hard to work the app
Tasha MThis location goes above and beyond for the friendliness and helpfulness. The property is organized and easy to get in and out of with rental equipment. Highly recommend this location.
Philip Vexcellent support service
Ricarfo MExcellent customer service
Brandon SGreat and easy service
HEATH TReally nice. Got us in and out really quick. Great service…
David RRobby was extremely helpful and easy to work with
JOEL BI dropped off when they were closed.
JOSEPH BMy only complaint would be that the truck was very dirty on the outside. The hood and windshield were in really bad shape. You could tell that the truck was parked under some trees for a good while. The windshield was covered in bird droppings. However, the inside of the truck was very clean as well as the inside of the truck body.
DAVID LThank you for the great customer service in both Toledo, OH location and Hartwell, GA Location. Easy pickup and easy check in and return. I will recommend you in the future. Much appreciated.
David MEverything was easy. Thank you
JERICA CVery fast and easy to get
TERESA WNo issues. Great folks and quick service.
MICHAEL DGreat customer service. Super easy pickup and return! Highly recommend. Will use Star Fleet again.
DAVID LNo improvement needs noted
RANDAL DNothing. Everything went smoothly.
MARK SOnly used for drop-off after hours and we found it very easy.
PAUL KVery friendly and courteous staff.
KIMBERLY SEverything thing went as promised. Very satisfied with the company.
JERRY CNo problem rental! Friendly and professional! Highly recommend, if you need a truck or trailer. I would definitely use them again. Thank you for the great service!
ANTHONY RBobby was awesome
Craig VHe met me in the parking lot, made space for the unit, extremely friendly, polite, the drop off location was extremely clean and easy to maneuver around, well done and thank you.
ROGER LAgain, exemplary service and support in all aspects! Can’t see the need for any improvement(s)!
JOSEPH BRob was great to deal with and made my first time use of your service flawless. Cost was fantastic also. Thank you.
ADAM FAll good
WILLIAM YThis location is the best. The experience I receive here is why I use them instead of other options. Highly recommend.
Philip VRonnie was great to work with.
TERRELL TNot sure it was a pretty quick experience. He was really friendly and had all the info before I arrived
JEROME WAll is good and the service is great
MATTHEW F