El cliente no dejó un comentario.Vaughn D.
Customer Reviews for Southside Rentals
(Distribuidor de U-Haul del vecindario)
Bloomington, IN 47401
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 4 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.GAVIN M.
Very friendly and it was so easy to drop off. GraciasNorman K.
El cliente no dejó un comentario.KYLE W.
El cliente no dejó un comentario.DUANE C.
El cliente no dejó un comentario.ANDREW F.
The issue wasn't with Southside Rentals. Uhaul overcharged me for fuel. When I picked the truck up it had a quarter tank of gas. I returned it with half a tank and was charged $42 for gas.Toni T.
El cliente no dejó un comentario.Kenny J.
They had no boxes to sell, The blower motor did not work. No heat, or ac.They forgot to put appliance dolly on truck. They did refund the dolly price, but that did not get frig moved.dave A.
Even though they had a technical issue with the computer while getting me signed in, they were quick and professional. The best place in southern Indiana to rent from!ZACHARY S.
El cliente no dejó un comentario.William L.
El cliente no dejó un comentario.RAYGAN F.
Nothing could be better Always exceed my expectationsWALTER N.
El cliente no dejó un comentario.Andrea W.
El cliente no dejó un comentario.DONALD G.
Very disappointed in the renting experience. I have rented a uhual multiple times and have never had this poor of an experience. Rented a vehicle for noon and on day of was told I could not pick up the vehicle until 3:30. After waiting 3 and a half hours was given a horrible vehicle with a jammed brake, a dashboard lit up with error messages, and broken nobs inside.Gregory C.
Nothing to addScott P.
This was confusing. I received a text from U-Haul to drop the truck off at this location which was different from the contract. I did. I did not receive credit for two extra days I paid for but did not use. Key to the padlock I used was attached with the ignition key and I left it behind. Seems like it would have been courteous to let me know by phone or email. Person accepting truck punted on my getting back the $80 for the two used days and said he didn't know and that U-Haul would decide. If it was clear in the contract you would think he would know. I ddin't hear anything from corporate. I expect better service these days and not to have to demand fair treatment. Everyone was nice and friendly and I am sorry that I seem to be dumping on the drop off location when I guess it was not their responsibility to see that I was treated fairly.David M.
El cliente no dejó un comentario.Kathryn O.
El cliente no dejó un comentario.Benjamin G.
First rateJOHN C.
Quick & very helpful, great , thanks ðŸ˜Š Ã¯CHARLES B.
El cliente no dejó un comentario.PAUL C.
Reserved a dozen furniture pads well in advance, but they didn't put any aside and had none available the day of.Robert M.
El cliente no dejó un comentario.Kevin W.
There was an Error Message once I had completed the checkin process via mobile phone, yet the man at the front desk said I had successfully completed the process. This was confusing. This should be worked out.Maxwell A.
El cliente no dejó un comentario.Charles G.
El cliente no dejó un comentario.Matthew W.
El cliente no dejó un comentario.Conner H.
I didn't have much of a reaction to the pick up location. I was extremely impressed with the woman who made my reservation. She was prompt. Concise and kind. She spoke clearly and obviously entered information quickly. I thought she was terrific.Kip S.
The mobile check in/pickup system was atrocious. Took so much longer to get my vehicle than at any time before using the mobile system. Why do I need to provide 3 phonen numbers and wait for an 800 number to call the 3rd number to verify that I'm a real person?! I pre-registered to avoid verifications, only to have some chat bot call all of the number except the primary (my number ) number to verify with my wife that I in fact am the one picking up the truck? The person that chatted and called my wife referred to her as a male multiple times during the call and chat that shouldn't have had to happen in the first place. I waited 15 minutes once I was at the pickup location for you to "verify" and "approve" my reservation, which made me, my wife, and a third person involved late to our appointments that day. Why provide my number, and secondary number, and a third number (I tried to have them call myself or my wife and they mobile system said I couldn't provide these numbers more than once and needed an alternative; what if I was on my own and had no other person to call on or vouch for me?!) If you're going to call the 3rd number and not the other two first? The photos of the truck that I had to verify before driving were not even at the same location/parking space, which is pretty nerve-wracking when threatened with the $45,000 price tag on the vehicle. I was prompted that I had uploaded too many photos of the vehicle when I disputed the photos that were supplied to me for my approval and was only trying to create a valid and thoughogh record before I drove the vehicle. Also, I was running behind on my pickup time and once I was less than 2 minutes from the pickup location I was contacted via phone and I was told I could no longer pick up at that location, and had to argue that I was in fact arriving there at the moment that I was on the phone with your agent. She said I could no longer pick up the and then immediately recersed and said it was all OK. I'm very dissatisfied with your service. Please do something about this. Can I have a refund of some sort? Don't insult my family with a future "credit" or anything similar, we don't make a regular thing out of renting 26 foot trucks on our free time.jeremy N.
Great place to do business with,always a pleasure,LIAM S.
Ken is amazing to work withWALTER N.
Great prompt serviceROLAND J.
El cliente no dejó un comentario.scott F.
El cliente no dejó un comentario.ASHLEY B.
Staff was awesome top notch service at south side rentalShawn W.
El cliente no dejó un comentario.susan G.
The folks who assisted me were paying attention. Keep that up and it's good.JERRY M.
El cliente no dejó un comentario.Daniel K.
El cliente no dejó un comentario.VERONICA S.
The van was dirty. The gentleman who assisted us did a great job and was very accommodating.JANIE W.
El cliente no dejó un comentario.Thomas M.
El cliente no dejó un comentario.WILLIAM N.
The gentleman (I don't remember his name) was very personable, made the process simple, and helped me get on the road without a hitch.JOHN B.
Good folks.THOMAS G.
Wish truck had cruise control!!!!!Terrence W.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.THOMAS R.
Verify there is no lock on back of trailerPATRICK M.
El cliente no dejó un comentario.LEAH A.
No fuss rental easy and fast.Estel Y.
Issue-person did not tighten the rig properly. Rig was loose-noticed by person at drop off. Hoping no damage to my car.THOMAS G.
El cliente no dejó un comentario.CODY P.
El cliente no dejó un comentario.Ahn Jung V.
Everything was great! I really appreciate the service and support with get the car dolly. Thanks, guys!BRENNAN F.
Worst serive I've ever had.Joseph T.
Charge lessLori W.
El cliente no dejó un comentario.DAVID B.
El cliente no dejó un comentario.Andy S.
I would like to single out an employee named Cameron at your location, I used the app for two rentals, but had to ask a few questions and Cameron was great! Very friendly and helpful. I also was waiting for my wife to pick me up and watched him interact with 3 more customers. He was just as helpful to all of them. I manage student workers, and in my experience, these skills seem to be declining a little every year. Just wanted to make sure his helpfulness and friendliness in the middle of a very stressful moving week for me did not go unnoticed. ¡Gracias!ALLEN M.
while the truck cab was clean (not dusty, oily, etc., the cab did smell of cigarette smoke. not sure what if anything could be done......Paul E.
El cliente no dejó un comentario.Donald R.
El cliente no dejó un comentario.William R.
El cliente no dejó un comentario.WILLIAM S.
Everything went great except the online, after hours return process. Tried several times, and it did not recognize â€œmy locationâ€. Sent email to Southside to let them know I returned it, and it all wired out fine.JEFFERY W.
El cliente no dejó un comentario.Justin D.
El cliente no dejó un comentario.KELLIE S.
Staff are awesome to work with. Rented a 5x9 trailer. Manager is polite and fast. I would recommend this location.Amber M.
El cliente no dejó un comentario.Jeremy P.
El cliente no dejó un comentario.ELIZABETH R.
El cliente no dejó un comentario.TAMMY D.
Friendly service! Thank you!CORY D.
El cliente no dejó un comentario.BRADEN T.
El cliente no dejó un comentario.Lisa C.
El cliente no dejó un comentario.Paul E.
El cliente no dejó un comentario.Brian E.
El cliente no dejó un comentario.Jeffry Z.
El cliente no dejó un comentario.Steven H.
El cliente no dejó un comentario.kelsey T.
good job by Southside Rental. good solid, U-haul equipment ! thanksjohn S.
El cliente no dejó un comentario.Dar L.
El cliente no dejó un comentario.Angel I.
El cliente no dejó un comentario.Jarrod R.
El cliente no dejó un comentario.DALE S.
El cliente no dejó un comentario.Danny B.
I have still not received my final bill to check for accuracy. No emails, confirmation that we turned it in on time, nothing.Rosalyn H.
El cliente no dejó un comentario.Jonathan T.
Fast, efficient service and great knowledgeable staff. Clean, well-maintained equipment. Will definitely use this location again!beverly M.
El cliente no dejó un comentario.DEBORAH J.
Van wasn't in the cleanest condition - you could tell that there was some sort of liquid that hadn't been cleaned up. I can only speculate as to what that liquid actually was, but the van smelled like a weird combination of urine and vomit.Bryan W.
El cliente no dejó un comentario.Daniel M.
El cliente no dejó un comentario.Joel M.
El cliente no dejó un comentario.HENRY W.
Because of the COVID pandemic, the check-in process was a little slow - the sales associate had to walk back and forth from the outside station and the terminal that was insideG Keith C.
El cliente no dejó un comentario.DEREK R.
Gas mileage per gallon was better than i thought. I left the tank full, when it was only 3/4 at pick up. It would be nice to get a credit applied for future rentals.Gwendolyn J.
I reason m not happy Becoz we fueled the Uhual Vehicle..before handover Still they Charged me Ez fuel charge 7 Dollar....HIMANSHU D.
El cliente no dejó un comentario.Amy W.