Comentarios de los clientes para Southside Rentals

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Southside Rentals

Clasificación general:

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Dar L.
Clasificación:

El cliente no dejó un comentario.

Angel I.
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El cliente no dejó un comentario.

Jarrod R.
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El cliente no dejó un comentario.

Gregory M.
Clasificación:

g_marshall54@yahoo.com

DALE S.
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El cliente no dejó un comentario.

Danny B.
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El cliente no dejó un comentario.

Rosalyn H.
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I have still not received my final bill to check for accuracy. No emails, confirmation that we turned it in on time, nothing.

Jonathan T.
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El cliente no dejó un comentario.

beverly M.
Clasificación:

Fast, efficient service and great knowledgeable staff. Clean, well-maintained equipment. Will definitely use this location again!

DEBORAH J.
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El cliente no dejó un comentario.

Bryan W.
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Van wasn't in the cleanest condition - you could tell that there was some sort of liquid that hadn't been cleaned up. I can only speculate as to what that liquid actually was, but the van smelled like a weird combination of urine and vomit.

Daniel M.
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El cliente no dejó un comentario.

Joel M.
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El cliente no dejó un comentario.

HENRY W.
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El cliente no dejó un comentario.

G Keith C.
Clasificación:

Because of the COVID pandemic, the check-in process was a little slow - the sales associate had to walk back and forth from the outside station and the terminal that was inside

DEREK R.
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El cliente no dejó un comentario.

Gwendolyn J.
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Gas mileage per gallon was better than i thought. I left the tank full, when it was only 3/4 at pick up. It would be nice to get a credit applied for future rentals.

HIMANSHU D.
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I reason m not happy Becoz we fueled the Uhual Vehicle..before handover Still they Charged me Ez fuel charge 7 Dollar....

Amy W.
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El cliente no dejó un comentario.

Jon W.
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El cliente no dejó un comentario.

DEXTER G.
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El cliente no dejó un comentario.

DANNY B.
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El cliente no dejó un comentario.

Steve H.
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El cliente no dejó un comentario.

Thomas F.
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Always professional and very simple transaction. Equipment very reliable.

DARREN D.
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Great prices and I received excellent customer service.

LINDA D.
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El cliente no dejó un comentario.

DONG L.
Clasificación:

I was given ripped straps, rusty chains, and no safety pin for the tow hitch. Also given false information on extending the rental date by a day or two as customer service refused to see me one more day for free, and charged me for any overages of my military Permanent Change of Station.

Kelly F.
Clasificación:

We had a great experience with the 24/7 check in. We got the truck at 7 am The only Problem we had was when they sent us the message for the activation code there was no activation code to get the key out of the box so I had to call customer service. The customer service gave me the code but then she very quickly said “I have to go”! Which I thought was very rude Over all great transaction.

JAMES S.
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Did not feel comfortable dropping off trailer and leaving. What if someone came and took the trailer after?

KARI D.
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El cliente no dejó un comentario.

JOHN F.
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They were handling the influx of college students extremely well, and were able to rent me a van for a short while despite the high demand. It was clean and ready to go, and the staff couldn't have been more helpful. They were amazing!

Briana T.
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El cliente no dejó un comentario.

Peter G.
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El cliente no dejó un comentario.

Thomas M.
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El cliente no dejó un comentario.

Jay N.
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Not a big deal but the key for the ignition is getting worn and requires the knowledge of partially pulling out the key in order to turn it. The mobile phone pickup and drop off is convenient. The rental was a very positive experience.

Geoffrey G.
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El cliente no dejó un comentario.

Edward A.
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Has nothing to do with location, however, I arrived around 4:45 pm to return my rental and the store apparently closed at 4:30 pm. I was told my Rental was due back at the same time of pickup what was 5 pm. Paid for an extra day at the pickup location and based on the pickup time I had until 5 pm to return. I shouldn't have been charged an extra $40 for 1 hour past the time put on paperwork when I was told an extra day was paid for and return time was 5 pm

Frank B.
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I have no recommendations.

James R.
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El cliente no dejó un comentario.

Morgan B.
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El cliente no dejó un comentario.

angela S.
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El cliente no dejó un comentario.

lezlie K.
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El cliente no dejó un comentario.

RICHARD B.
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El cliente no dejó un comentario.

Carole D.
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El cliente no dejó un comentario.

DANNY S.
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El cliente no dejó un comentario.

Michael F.
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El cliente no dejó un comentario.

Mary Susan O.
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El cliente no dejó un comentario.

LESLIE S.
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El cliente no dejó un comentario.

Pablo C.
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El cliente no dejó un comentario.

SETH L.
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El cliente no dejó un comentario.

ALEM T.
Clasificación:

Person seems wasn't happy to see me

Stephen P.
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El cliente no dejó un comentario.

Rose M.
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El cliente no dejó un comentario.

KATHERINE ELAINE K.
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El cliente no dejó un comentario.

Angel N.
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Great experience!!

KIM R.
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El cliente no dejó un comentario.

David G.
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El cliente no dejó un comentario.

Rose M.
Clasificación:

El cliente no dejó un comentario.

SOOCHAN A.
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El cliente no dejó un comentario.

Peter G.
Clasificación:

Since we'll be in the pandemic a while, and safety measures mean customers have to wait outside the store, maybe a portable awning would increase the comfort of customers so they don't have to stand in the blazing sun or rain.

Trent G.
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El cliente no dejó un comentario.

Nicholas R.
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We returned after hours and your online return was easy to use

Robert H.
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El cliente no dejó un comentario.

Joshua W.
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Make it easier and faster so pickup with the app, took 45 min and when someone is moving they do not have time for delays.

Brian K.
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Yes for other rentals but the issue with cleanliness in equipment in which one sits and drives is inexcusable especially during a pandemic . It was as if I was sitting in a petri dish even after I cleaned the truck three times with Clorox wipes that came back filthy.

ALEXANDER C.
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Only problem was that there was supposed to be a dolly but there wasn't.

MICHAEL P.
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El cliente no dejó un comentario.

Amanda R.
Clasificación:

They called me at 2pm demanding the trailer be returned NOW. When in fact it wouldn't have been 24 hours until 3:11 pm because of the time difference from where I rented. Again, never received a contract from where I rented, never knew the EXACT drop off time. It was dropped off by 6pm on the date of return and I was charged an overage fee.

Thomas S.
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El cliente no dejó un comentario.

Sean K.
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Helpful customer service: suggested a near-by storage location.

Matt C.
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El cliente no dejó un comentario.

stephon B.
Clasificación:

This location was closed

Richard P.
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El cliente no dejó un comentario.

Steven H.
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El cliente no dejó un comentario.

Lora S.
Clasificación:

There was no dolly available and the truck was dirty on the inside

Desmond W.
Clasificación:

El cliente no dejó un comentario.

Burl A.
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El cliente no dejó un comentario.

Gregory G.
Clasificación:

I had ordered a dolly and furniture pads which were not in the truck. Additionally the bag which has a supply pads was empty.

Nicholas K.
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I asked for a dolly, however, I did not get one when I picked up the truck. Make sure you supply your customers with the correct equipment.

John P.
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El cliente no dejó un comentario.

Phillip K.
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Van smelled of manure. Steering wheel was sticky. Windshield was covered in dead bugs.

tamera H.
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El cliente no dejó un comentario.

John B.
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Great procedures and service during virus period

Kenneth N.
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El cliente no dejó un comentario.

Stephanie W.
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There weren't any blankets in the truck and the lock didn't work.

Kimberly S.
Clasificación:

El cliente no dejó un comentario.

Tamela R.
Clasificación:

Very nice employees

Noah E.
Clasificación:

Don't charge me 39.99 when you say it's 19.99

Robert H.
Clasificación:

Easy pickup and return. Helpful staff. Highly recommend.

David B.
Clasificación:

Use this location as they are convenient and the available equipment they keep in working order.

Richard V.
Clasificación:

Make the app-driven pick up and drop off less onerous. A lot more was requested than the in-person analogous experiences.

Brian H.
Clasificación:

I chose that the truck wasn't ready (cleanlines-wise) because there was dirt in the floor mats from getting in and out. But otherwise was good. It was disappointing that this cost me $25 buck for a 5min job you'd expect to just be a part of the service. Or maybe qualify what not clean means.

Craig H.
Clasificación:

El cliente no dejó un comentario.

RONALD B.
Clasificación:

I think the only hiccups were due to COVID 19 Situation but I respect the owner's diligence to the situation. everything is more challenging due to this but they were helpful in working around it

Linda R.
Clasificación:

El cliente no dejó un comentario.

Glenn B.
Clasificación:

I could not use the trailer - when I brought it back the location was closed - I called the following morning to ask for a credit and they could not help me. When I called the customer service for uhaul I could not do a credit because the location had not checked in the trailer yet. Im sure its an hours thing maybe too early yet but between the two someone should have taken care of this. Glenn

William H.
Clasificación:

I had it lined up for 4 hours - 12 to 4 pm - but returned it before 2:30. Then they were going to rent the same vehicle to some other customers. I feel like I should get a little bit of refund, since I doubled the usage of that truck.

Dominic S.
Clasificación:

It seemed cleaned but not inviting. Inside was closed, but most likely following local government orders to limit social contact. No complaint on that end.

Ashley A.
Clasificación:

I wasn't called the day before like stated on the website so I had to call them to make sure my truck would be ready, and then the truck floor on the drivers side was super muddy. But overall good, quality for the price and when i called them they were really friendly on the phone!

kim R.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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