Customer Reviews for Shell General Booth
(Distribuidor de U-Haul del vecindario)

95 comentarios

900 General Booth Blvd   Virginia Beach, VA 23451

(757) 216-1899

Horarios de la ubicación

  • Lun. - dom.: 6 a. m. - 10 p. m.

Servicios en esta ubicación:

Contáctanos

(757) 216-1899

900 General Booth Blvd
Virginia Beach, VA 23451

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 6 a. m. - 10 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

Make sure the employees don't lie to you

William F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Katherine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean O. 
Clasificación:
5.0

Keep up the great customer service

barbara C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Irving K. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nadine W. 
Clasificación:
3.0

I asked for a dolly with my rental and I did not receive one. I still was charged for the dolly.

Olivia S. 
Clasificación:
4.0

Drop off was very easy. Attendant came out to tell us where to park the truck and to obtain gas and mileage. We dropped off the keys and were done.

HANSJACOB L. 
Clasificación:
5.0

This was my best U-haul experience ever. The gentleman (I wish I had this name) who helped me was very courteous, gave very useful guidance about driving the truck (in a very kind manner). The processing during pick-up was very fast, so was the processing when I returned the truck, I will definitely use this location in any future U-haul need.

Saltuk K. 
Clasificación:
5.0

Excellent customer service.

jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin W. 
Clasificación:
3.0

CLEAN vehicle. Cashier too busy to assist upon arrival.

Jill G. 
Clasificación:
5.0

Definetly recommend using U-Haul's online pick-up service. Easy to understand and user friendly

Bryan M. 
Clasificación:
5.0

Not able to take check out pictures to returnv3hicle through app. App would not upload the pics so could not move forward and continue checkout. Had to call customer service and wait for rep for 30 minutes. Not sure if the is a problem with the app...no error message just wouldn't take pics. Otherwise everything was great.

Erin Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

partica S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin D. 
Clasificación:
4.0

quick & efficient

Dianne N. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGEMOORE P. 
Clasificación:
5.0

Attendant was helpful and informational!

philip T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody A. 
Clasificación:
3.0

El cliente no dejó un comentario.

arcangelo D. 
Clasificación:
5.0

I would definitely recommend this location every employee was the greatest and met every need that I had.

Anna S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL R. 
Clasificación:
1.0

HAve equipment available at due time.

Rochelle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela P. 
Clasificación:
5.0

Customer service peeps were great

Katherine T. 
Clasificación:
1.0

They didn't have the vehicle I reserved.

Anthony C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

erik S. 
Clasificación:
3.0

We were informed that if the vehicle was returned early, we would realize a prorated amount.

Scott A. 
Clasificación:
4.0

El cliente no dejó un comentario.

jeremy D. 
Clasificación:
2.0

The back of the truck need to be swept before we could use it. The engine light came on went off and came on again. I tried several times to get through to your roadside service and customer service and couldn't get through. Moving is stressful already and this just made it more stressful.

Natalie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William O. 
Clasificación:
3.0

Having all equipment available at the site.

Melinda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
2.0

I was charged for 2 days when I dropped the truck off one hour EARLY.

Brittany P. 
Clasificación:
5.0

El cliente no dejó un comentario.

philip T. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSE E. 
Clasificación:
5.0

Not a thing.

Robert D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard R. 
Clasificación:
1.0

The guy lied to us and said the truck wasn't available when it was and then there was no dollies in the truck. It wasn't the location I agreed upon

Juanita C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy W. 
Clasificación:
5.0

Excellent customer service, thank you!

Devon C. 
Clasificación:
5.0

The pick-up location is just fine for a location.

Steven W. 
Clasificación:
5.0

The gentleman was great! He was thorough in his job but helpful and kind at the same time. He let me sit in his shop with my luggage until uber picked me up. He was congenial and professional.

Paula D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

It was great and conveniently located and attendant did a great job.

CHARLIE T. 
Clasificación:
4.0

I really enjoyed the extended operating hours of this location. Co-located with a gas station made making up the 1/8th of a tank easy and convenient.

Lee D. 
Clasificación:
2.0

To check in truck staff took a picture of the picture I took of the gas guage and odometer. But was too busy to do final check out said they would email receipt. Truck was picked up with 1/2 tank of gas and returned with 1/2 tank but location charge me for 2 gallons at 5.17 per gallon. Very disappointing...renter beware.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon J. 
Clasificación:
1.0

THRY TOLD ME THE TOTAL CHARGE ON MY DEBIT CARD WAS $42....BUT IT WAS $85.61...I HAVE NO IDEA WHY....I TRIED CALLING THEM SFVERAL TIMES...THEY DIDNT ANSWER...NEEDLESS TO SAY..IM PISSED

Johnson J. 
Clasificación:
2.0

I reserved a dolly. I got to the location and they said they ran out. They setup a pickup at another location and they said no one ever called to ask to reserve. I ended up having to buy a $50 dolly. I returned to truck to the original location and charge me for the dolly never received. called multiple times to get my refund.

Joseph B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD K. 
Clasificación:
3.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

Rep was very kind.

JOHNNYMINHTOAN P N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meredith S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Wayne L. 
Clasificación:
3.0

I rented 2 dollies that were not provided. When I tried to discuss this with a supervisor on the p hi one, he yelled at me, literally raised his voice. It was his day off and he was irritated that I needed my equipment. He shared with me that I could go across town to get it. I asked him to take it off my bill and that has not happened. It's one thing to get the order wrong but no one should be spoken to like this man spoke to me.

Patti J. 
Clasificación:
3.0

The site was okay but try to use the app to return vehicle didn't luckily the personal on site was able to assist

charles D. 
Clasificación:
5.0

Nothing it was a a very nice experience

Terri B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOBBYDARNELL G. 
Clasificación:
5.0

Uhaul needs to fully complete the approval process prior to pickup. I had to resubmit documents which caused a delay in pickup.

Donald T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Raymond D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond D. 
Clasificación:
4.0

Excellent location to my final destination

Gordon J. 
Clasificación:
1.0

Have the equipment that someone has ordered. I ordered and paid for a dolly twice from this location and both times there was no dolly. I needed a dolly, paid for one and did not receive one!

Freddy B. 
Clasificación:
3.0

This was an easy pickup from a good location.

John K. 
Clasificación:
1.0

Shell station not a designated uhaul. Clerk was clueless. Did not feel confident leaving vehicle at this location.

Kyle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa D. 
Clasificación:
2.0

Gas station employee not knowledgeable about UHaul questions (not his fault). Allow first time customers to pick up from a UHaul center with UHaul employees.

Daisy P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Taylor G. 
Clasificación:
4.0

It wasn't swept out but we handled it! Thank you!

Elizabeth M. 
Clasificación:
1.0

I was charged for $60+ when I pick up and $90+ wen I return it without the gas I paid. I did use it just from 11:30 pm to 7P. I really disappointed.

Katchekpele O. 
Clasificación:
3.0

The dolly equipment was not with the truck which resulted in having to travel to another location to pick them up.

Jay T. 
Clasificación:
3.0

I was charged for a dolley but did not receive one

Freddy B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dale S. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRANDIN L. 
Clasificación:
4.0

El cliente no dejó un comentario.

RUSSELLWILLIAM M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MOISES R. 
Clasificación:
4.0

El cliente no dejó un comentario.

FLORENCEEMILY R. 
Clasificación:
1.0

They told me one price but when I returned the vehicle got charged more than I was told. Total rip off.

Alexis W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vorapong P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vorapong P. 
Clasificación:
3.0

El cliente no dejó un comentario.

DONALD W. 
Clasificación:
4.0

The only negative fact in our experience is the fact that our equipment wasn't available at the location we originally made our reservation at. This added extra time and miles to our trip, therefore costing unplanned money.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

elizabeth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert T. 
Clasificación:
1.0

El cliente no dejó un comentario.

MICHAEL M. 
No se han enviado comentarios para esta ubicación.

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