El cliente no dejó un comentario.CHRISTIAN L.
Customer Reviews for Santee Discount Market
(Distribuidor de U-Haul del vecindario)
Santee, CA 92071
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 8 a. m. - 10 p. m.
- Mar.: 8 a. m. - 6 p. m.
- Mié. -vie.: 8 a. m. - 10 p. m.
- Sáb.- dom.: 9 a. m. - 10 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Customer service is great at this site.ARLENE L.
El cliente no dejó un comentario.Steve E.
Service and convenience was amazing thank you so much for making my move easy and fast.right from the beginning the guys where very friendly and made sure I got the right size for my move,and informed me of all the things that was offered to make my move easy and safe thanks againPAUL G.
El cliente no dejó un comentario.Heather D.
This is about UHaul in general, and NOT the drop off location. I returned the truck with more gas in it than I received it with, and UHaul tried to charge me $60 for gas. My printed UHaul contract clearly stated I received the truck with quarter tank (also person at pick up location confirmed that's what I had to return the truck with, and pretty sure it was also confirmed during the online check in process). I returned it with almost half a tank. Watch out for "out" and "in" mileage and gas level people, because UHaul can try to charge you extra for at least one of those, and you have to be ready to prove them wrong.Edit K.
El cliente no dejó un comentario.FRANK C.
Great service. Very welcoming. Great truck.ROBERT L.
El cliente no dejó un comentario.CASEY F.
I requested self service pick up, Turns out the location lied they do not offer self service pick up so I was forced to wait over a half an hour until the store opened and to add insult to injury the guy Was late. Then if that weren't enough he had no idea of our reservations thankfully we are able to get our truck and be on our way but when I checked my truck on the app to confirm The drop off location I noticed that my reservation was no longer on the app or in the computer under my account. I then had to spend 15 minutes waiting for customer service to let me know that my reservation has been canceled and now they would have to recharge my card and try to Reactivate my reservation. They were able to re-activate my reservation but they did not add the drop off location so I ended up having to call to find out where I was supposed to drop the dump truck off this has been nothing but misery and I will think twice before using U-Haul again. The only positive note was Clark's travel center they were very nice very professional and I wish the other location has been as good.Lucy C.
El cliente no dejó un comentario.Paul D.
El cliente no dejó un comentario.GERALD DUANE S.
all done online and super simple, the two men who own this liquor store are super accomodating.CRYSTAL S.
Had issues with the mobile drop off again and was on hold with customer service for 25 mins luckily the location employee saw us and helped process the returnGREGORIO R.
Average only because it was a dingy Liquor Store parking lot. Person behind the counter took great care of us. Location was in the neighborhood, very convenient.KAREN F.
My appointment to rent truck was set for 8:00a, they do not open until 9:00a so that was a bit of a downer. Earliest people should be allowed to pick up trucks should be 9:00, don't you agree?James R.
Had chairs that needed to be picked up. 20 to be exact. Not knowing how big of a truck to get. Called uhaul in Santee spoke to a really nice knowledgeable gentleman who suggested a 10' truck. Turned out to be the perfect size and the price could not be beat. Everything was easy. The booking, the pick up, clean, smooth and comfy driving truck with plenty of pick up..( V8).. the return delivery. Had no hassle at all... Would not hesitate to do this again when needed. GraciasROBERT S.
El cliente no dejó un comentario.GLORIA M.
El cliente no dejó un comentario.Michael M.
Very ran down. No place to drop off the keys. Again why have an online process if you still have to wait for them to do things.Caitlyn F.
El cliente no dejó un comentario.Abigail M.
I would like a bill larger than a postage stamp. My son stated that the total (which is too small to read) is twice the price that was quoted. This was a one night turn around to AZ and back. Please send with a clear outline of how it got to be over $1,000.JON G.
El cliente no dejó un comentario.NICHOLAS H.
The unit was used by someone who has a dog or cat and the seats are with dog hair, and in the cabin was a little dirty . After this details is ok.FLAVIO V.
All around fantastic customer service and opened late for uhaul pickup which was a life saver. Thank you!!Amanda C.
El cliente no dejó un comentario.TERRY C.
The system took 30 min past my scheduled appointment, there was a guy holding a gun at the store, and my driver seat door wouldn't close right. Overall the custermer service was lacking and the service was just terrible and I felt uncomfortable the whole time! I will not be recommending because of those issues I had to encounter.Walter L.
Everything went smoothly. This location has easy freeway access and the agent was very helpful made both pick up and drop off a breeze!Mike A.
Mark was amazing. He helped me through the online payment and explained the entire process to me. I strongly recommend Mark and his team. 110% satisfactionJerry J.