Nothing, maintain everything exactly as it is. Perfect Customer service 👌🏿Gerald B.
Customer Reviews for Red Door Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Nothingâ€¦ when I called for information Martu was very helpful and friendly. When dropping off box trailer Carlton was very helpful and friendly.barry G.
Provide the equipment ordered. I ordered a 5 x 8 trailer and was mistakenly given a 4 x 8 trailer. I was charged the 5 x 8 trailer rate. After calling customer service, I was told I would be credited the difference. This credit has never been issued. I will consider other company's before U-Haul in the future.Richard M.
Friendly staff and owner! This is the best Uhaul place I have ever rented from!BRANDAN H.
El cliente no dejó un comentario.Donley B.
El cliente no dejó un comentario.Candi D.
The truck was dirty inside and had 33 miles til empty on gas when picked up. The worker gave me a hard time about the gas remaining upon return, when technically I left more in it. (43 miles remaining). He was clearly intoxicated, took way too long, and was cursing at me by the end. Won't be back.Andrew K.
The truck smelled of cigar smokeAnthony V. D.
Give out gas cards!!! We already paying for the high ass U-HaulIsaiah D.
El cliente no dejó un comentario.Marian O.
Ck engine light was on. I told the guy he said i should be fine. The truck over heated and i was stuck on highway. I called twice no answer called 800 was on hold then phone went dead. I didnt finish moving because the truck was due back. He claimed i wouldnt be charged until investigation was done but i got home was charged. No credit no nothing. Will be calling coorporateTERESSA W.
we were sent to a different localtion- then we finally found the new location- the truck only had maybe an 1/8 of a tank of gas and we were told to have it have more but by the time we turned it on and went back inside to tell them the gage was way off they had already taken off, we took a picture of the gage to prove it was way less.GARRY D.
El cliente no dejó un comentario.Dejahnee M.
The guy is above the top for customer serviceAnnette B.
The tank wasn't at a quarter when I got the truck yet I was charged to out more in when I only drove 12 miles. There was lights in the dash board so I was worried while I was driving.BENITA D.
El cliente no dejó un comentario.JACOB C.
Please service the equipment before you rent it out. This truck has a hole in the roof in the right hand corner and the oil was low and it also needed antifreeze.LAWRENCE H.
Charge me for fuel and it was on half tank and I left it well over half fullDennis D.
Representative was very helpful. Could not help me with Gas issue. I was charged for gas even though I brought the truck back with more gas than it had when I picked it up.Jackquelyn H.
Great customer service and the employee that helped me was very professional and I was very impressed with him.CRYSTAL B.
El cliente no dejó un comentario.BRANDAN H.
Everyone was niceDAVID ALAN S.
El cliente no dejó un comentario.BRYCE P.
We were to close on a house. The date was moved four days later. They extended my rental with no hassle. Thanks Red Door Storage!!!!William J.
El cliente no dejó un comentario.FORREST P.
El cliente no dejó un comentario.SHANTELL M.
Representative was polite knowledgeable friendly and efficient.BRENDA A.
El cliente no dejó un comentario.OLYMPIA D.
El cliente no dejó un comentario.TERRANCE L.
El cliente no dejó un comentario.CORY B.
Worker is very friendly and knowledgeable about the trucks/company.RAHSAAN S.
El cliente no dejó un comentario.MICHAEL S.
I'm still waiting on my money that they put on hold until I brought the truck back. Give us our money back sooner. We need it because we are movingKENYA W.
Great experienceSTEPHEN M.
El cliente no dejó un comentario.GAYLE B.
El cliente no dejó un comentario.RONALD G.
The truck wasn't on a half of a tank when I received it. The inside of the truck cab was filthy and the inside of the trailer part wasn't cleaned. The truck was stated to have no physical damage but there was a lot of cosmetic damage in plain sight. When I called uhaul initially they kept telling me the site was one and half miles away from my zip code which was entirely wrong. The location they tried to have me pick up the truck up from was over 45 minutes from where I was moving from. After correcting them numerous time and asking to speak to a supervisor mysteriously a uhaul near my zip code was found. Never had this issue before but the next time I will chose another company for moving needs.Jaleesa B.
Light for license plate wasn't working. That was the only issue. Other than that, exceptional service and qualityALICIA N.
El cliente no dejó un comentario.Derek M.
El cliente no dejó un comentario.GAYLE B.
Everything went smoothly for me. I do think that personally, the price of rental should be adjusted to fit the rental time. There should be a price point for hours rented. For example, 3 hours, versus, 5 hours, etc, etc, etc. Also, the ungodly number of text messages, ugh.Teresa T.
El cliente no dejó un comentario.Steven R.
El cliente no dejó un comentario.MONICA C.
El cliente no dejó un comentario.KEVIN L.
The air conditioning did not work in the is truck and the oil lamp was illuminated.. Also, the truck was not cleaned out in the cab or in the back. I had to sweep out the back before I could use it and the cab had trash from the previous renter. This was my second Uhaul rental in two weeks. Both rentals had issues with the trucks. The first rental the ramp was broken. Next move I'll consider renting from a different company.MARK S.
I wasn't able to get a truck from this location after previous calls had it assured. I was sent to 2 other places before getting a truck. The guy who worked there was very nice, just no trucks.JACOB W.
Indya was so helpful throughout the whole experience!Lindsay B.
The van I rented was very dirty and had a horrible smell.BRENDA W.
El cliente no dejó un comentario.LINCOLN M.
El cliente no dejó un comentario.Dru C.
The actual location was in a sketchy laundromat. The cab of the truck was very clean but the actual trailer park smell disgusting from the second I picked it up. It was clean but I have no idea what that smell was. It was rancid. I really think this location needs to let renters know what procedures need to be done while dropping off a truck. There is no dropbox at this location.ANDREA B.
I was charged for an extra day when the person on the phone said I wouldn't because I needed to return my rental a few hours late. I'm renting from Penske next timeCharles R.
All was excellent. They are so nice and helpful!Cindy B.
Have blankets and dolly available.Gunnar P.
I feel that your rates for local short distance is too high, otherwise I have no complaints at this time!!BETTY J.
I had a 3pm pickup time and they were not ready at 3pm for my pickup. I showed up to the desk, which was inside of a laundromat, and the gentleman said they were downloading something for the printer and couldn't help until it was done. They finally were ready for me at 3:30pm, half an hour after my reservation time and they didn't need to print anything out. I was moving apartments and was in a rush and I was setback. I will not return to this location.Connor G.
Computer was down when I got there which I know things can happen but I had to wait 1 hour before I got the truck and then got charged for equipment I didn't even get.. SMHSequoyah P.
El cliente no dejó un comentario.LOUIS W.
El cliente no dejó un comentario.Diane C.
Great customer service from both staff membersCASHNEE C.
El cliente no dejó un comentario.CHAD H.
The vehicles need to clean out after each use.DAWN C.
Make sure that your locations are running their operations to your "standards", as this particular location is definitely not.BRANDON G.
El cliente no dejó un comentario.Ashley K.
I am still waiting for a call back from a manager. Service was absolutely terrible!SEAN B.
The woman that helped me get the storage and Truck was very nice and very polite and explained everything to me. Was on point. Just overall a great experience. And yes I would recommend the u-haul place to anyone.JENNIFER G.
Customer service here was about the best I have had anywhere lately. They were very nice, courteous and helpful. Very easy to rent from this location.SCOTT K.
El cliente no dejó un comentario.NEIL S.
El cliente no dejó un comentario.Lauren B.
El cliente no dejó un comentario.JODY W.
El cliente no dejó un comentario.SHANNON H.
El cliente no dejó un comentario.SONDREA M.
El cliente no dejó un comentario.BEVERLY C.
El cliente no dejó un comentario.ANTHONY D.
El cliente no dejó un comentario.Sean T.
El cliente no dejó un comentario.Reston S.
El cliente no dejó un comentario.SHAMIM A.
Keep doing what you're doing. Thanksbryant S.
El cliente no dejó un comentario.Adam F.
Customer service was excellent. He didn't stress me outEitebi A.
All was great! Customer service is awesome.CYNTHIA B.
Filthy environment, the van smelled as if someone lived in it and urinated in the back. Not a Uhaul facility I'm used to going to. Mr Carlton was not the friendliest.TIMOTHY O.
Everything was wrong. Location is not properly displayed. Could not find it Too much going on at one location. One person handling everything for each business (laundry, storage, uhaul). Systems were not working. Truck was dirty inside. Everything needs improvement.Carmen C.
The service was great and the attendant was friendly. It was very simple to rent the truck. I had no problems at all.ALIYAH M.
Excellent serviceJANICE K.
Excellent service!BETTY F.
El cliente no dejó un comentario.fuller F.
El cliente no dejó un comentario.SHELIA J.
Insure that the vehicle size I rented and expected is available upon my arrival. However despite the smaller vehicle, we did get the job done. Also, the vehicle needs an alignment. It was difficult driving to maintain smooth transportation of valuable cargo.THELMA B.
The tank was on E and the floors were dirtySHAKEEMA A.
Had a few issues with miscommunication. Heavy set woman was rude I felt like the Custer service could have been better. The older guy was pushy. Basically trying to force me to use the uhaul in less time than I needed it when initially I reserved my uhaul for 24 hours.Faith C.
El cliente no dejó un comentario.Shannon W.
Very professionalPRESTON S.
El cliente no dejó un comentario.DEBORAH M.
El cliente no dejó un comentario.CONYERS W.
El cliente no dejó un comentario.DAWN C.
Interior of truck needed cleaning spoke with clerk and he said he would take care of it.Jacqueline M.
Small carwash/laundry mat parking lot. Not a nice place to be at darkHeather H.
Attendants are aloof and almost too busy to serve.LON S.