Customer Reviews for Parker Truck Auto & Wrecker
(Distribuidor de U-Haul del vecindario)

178 comentarios

2257 Hwy 378   Conway, SC 29527

(843) 397-7762

Location Hours

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(843) 397-7762

2257 Hwy 378
Conway, SC 29527

Services at this Location:

Location Hours

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Earline M. 
Clasificación:
1.0

El cliente no dejó un comentario.

AMANDA L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel B. 
Clasificación:
1.0

This was the last time I will ever use your u haul it was the absolutely worst experience ever ,we have used y'all all my family and friends all my life and I have never been so disgusted in my life first of all I have never been charged for mileage and I asked for a dolly did not get one and I made my reservation on line to make it go easy but when I arrived they didn't even have me so I had to to do it all again in the office and I had to keep the truck another day cause no body was open and I wanted to make sure I turned it in person since nothing else had worked like it was supposed to on line so what usually cost me 50 dollars was a 200 dollars and more but I Will NEVER USE YOUR UHAUL BUSINESS AGAIN NEVER

Margaret S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Diane C. 
Clasificación:
5.0

the truck I reserved was not available because the previous renter had not returned it. BUT Patrick at this location was extremely helpful and got me into the next available truck in no time. He was so helpful and kind. I will be using this location again for other car needs as this is a car servicing center

Mary W. 
Clasificación:
1.0

This was the worst customer service I've ever experienced. The manager or whoever the gentleman there was had a horrible attitude. Very nonchalant about making sure the safety of the tow I rented was in place. The staff was not concerned about anything . Zero stars if I could .

Shanna S. 
Clasificación:
2.0

When I picked up the truck before business hours, the truck was located in a very tight spot on the side of the business. The business is a auto wrecker and the Uhaul truck was amongst the wrecked cars. I am glad my friend stuck around who could assist me to navigate out of where the truck was parked. When reserved the truck I needed to have furniture pads to help with my move. When I picked up the truck there were no furniture pads anywhere.

Paula T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc D. 
Clasificación:
3.0

The gentlemen did not communicate with us about what was going on. We wanted to know final charges and get some sort of confirmation that it was dropped off. He said he would send and email and we never did. I'm not very happy with my last day rental. I would not ever go back to either uhaul facility we went to this week and I would never refer friends or family.

robert F. 
Clasificación:
2.0

El cliente no dejó un comentario.

Ashley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONIANNE V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darryl B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bradley M. 
Clasificación:
5.0

Drop off was super easy and fantastic.

Elaine R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

It's fine.

Timothy O. 
Clasificación:
1.0

Check in the item returned when it is returned. Don't make the customer chase you for 3 days!!!

Matthew M. 
Clasificación:
4.0

Parking lot was very full

Michael C. 
Clasificación:
5.0

My experience was great

patrick B. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEVIN H. 
Clasificación:
4.0

The gentleman from Africa was so nice and helpful. God bless him

Gene M. 
Clasificación:
5.0

El cliente no dejó un comentario.

George P. 
Clasificación:
4.0

Very busy so lot was tight

Alan L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kimberly K. 
Clasificación:
1.0

This location billed us for a 2 day rental when we returned our car hauler trailer on 7/19/19 at 8 pm the same day we rented it. We had a contract for a 24 hr rental and we had the trailer less than 12 hrs yet we were billed for 2 days. We parked the trailer right in front of the building in view of the camera so even if the tow company was closed on 7/20/19 for some reason they had proof the trailer was dropped off on time.

Samuel S. 
Clasificación:
5.0

Exceptional customer service!

LESLIE C. 
Clasificación:
3.0

Everything fine. Truck & trailer hooked up, ready to go

Donald D. 
Clasificación:
4.0

No smoking in the trucks. It's disgusting to get in to an ashtray full of buts.

LINDA M. 
Clasificación:
5.0

Patrick is a very kind human would use this location again

FARRO A. 
Clasificación:
3.0

El cliente no dejó un comentario.

larry B. 
Clasificación:
1.0

Nowhere to drop off the trailer. The person working was no help when I was trying to back up the trailer. There were non running vehicles in the way. I would never use this place again.

Dewey L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Edward B. 
Clasificación:
4.0

The drop off location stated that there was sand in the truck at the time of drop off. I did not check the truck when I picked it up for cleanliness. I did load on concrete as well as unload on concrete so I did not bring the sand. I told the drop off location that it must have been in the truck when I rented it. They stated that they would take it up with the pick up location. I would recommend that a walk through/check be done on each truck prior to rental to avoid this in the future. I thank you for your time, Gary Blanchard

deana B. 
Clasificación:
5.0

El cliente no dejó un comentario.

donald F. 
Clasificación:
3.0

The drop off had no appropriate parking for the equipment as it was filled with cars. The guy could not access the Uhaul website or give me a receipt of my payment. They rented to equipment out before they checked me out. I would not recommend this location to anyone.

Donna R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
1.0

I got overcharged it was supposed to be 67, and output was 107+20 and fuel do fuel gauge was wrong I'm a fashion mechanic I only want 24 miles

NICELY J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
3.0

El cliente no dejó un comentario.

TURNER J. 
Clasificación:
4.0

El cliente no dejó un comentario.

TURNER J. 
Clasificación:
5.0

Nice and professional dealer

Edward S. 
Clasificación:
5.0

Nothing.

taylor J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

This is my second rental from this location. These people are great! Friendly, knowledgeable and efficient, made both my rentals easy!!! Highly recommended!

Miriam L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES J. 
Clasificación:
5.0

El cliente no dejó un comentario.

TURNER J. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

This was a wonderful experience. Parker Trucks was local, extremely helpful, and Patrick went above and beyond to help me. I think you have a great agent in this location. I highly recommend them. ¡Gracias!

Miriam L. 
Clasificación:
3.0

although I had reserved a refrigerator dolly they did not have one in stock! they did send me off with a small regulator dolly at no charge. it was not large enough to handle a 22cu.ft. so we made other arrangements. I it must be tough to keep the indicated inventory matching whats on hand at each outlet but that didn't help me!

Paul H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa D. 
Clasificación:
5.0

Lady at the reception was very professional and friendly.

Frank S. 
Clasificación:
1.0

El cliente no dejó un comentario.

scott L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIDDLETON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew B. 
Clasificación:
4.0

Patric was helpful somewhat but never gave me any paperwork showing I returned the car hauler or truck. The local manager I was told would help me with my issues with the truck but then just referred me to the corporate offices.

RONALD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet G. 
Clasificación:
5.0

I dropped off the vehicle after hours, so I don't know anything about the office or personnel.

Deanne B. 
Clasificación:
4.0

El cliente no dejó un comentario.

VICKIE D. 
Clasificación:
1.0

When we started the truck the oil light and the service light were both lit.. we were told it was because the truck needed an oil change and that they could do it when we dropped it off.. due to our level of concern the manager kept turning the truck on and off.. it was obvious that he was trying to reset the light. When a mechanic was located he had to put at least 3-4 quarts of oil in the truck before the lights went off. Also the truck leaned to one side.. you could hear the pounding/grinding on one side, something was broken.

Sherry M. 
Clasificación:
5.0

Had great experience. Employees were very helpful and assisted in unhooking the trailer.

david T. 
Clasificación:
5.0

Very helpful and personable

Louis M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK P. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK P. 
Clasificación:
2.0

The location of the trailer was not the preferred location provided and I was not informed of the location to pick up the trailer. The individual at the preferred location assisted me in locating the trailer. Also, the trailer was stuck in mud and did not have the blankets I paid for inside. It was also dirty and not swept out. I returned it better than I got it.

Edward W. 
Clasificación:
4.0

El cliente no dejó un comentario.

MIchael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GENECZKO LEO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT ASHLEY S. 
Clasificación:
5.0

Not sure how it could be improved

POLILLI LOUIS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK F. 
Clasificación:
5.0

Open on Sundays

DAVY A T. 
Clasificación:
5.0

Thank you so much. I will be back !!!!!!!

RENATA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doretha P. 
Clasificación:
4.0

El cliente no dejó un comentario.

James T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Elsie P. 
Clasificación:
1.0

When we arrived to pick up the trailer, it was blocked in by another trailer. The guy working had my husband lift the very heavy trailer to help drag it forward. We were very disappointed that the people working at the facility were sitting inside while my husband was asked to do the heavy lifting. They also did not seem to understand that I had already checked in and selected a drop off location, which I showed the man. He insisted it wasn't showing in his system, though I showed him it on my phone. Then when he printed the contract, it was there anyway. Very bad experience all around.

Nicole S. 
Clasificación:
4.0

The only reason I didn't give this location a 5 * rating is because of The cramped parking. Otherwise I will make this my permanent location for all my uhaul needs. The staff was awesome!

MORENO EVELYN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACKSON RACHAEL L. 
Clasificación:
2.0

Make sure the truck is cleaned. So the next customer does not get charged for a "cleaning fee".

COOPER MATHEW B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Katherine J. 
Clasificación:
2.0

My trailer was not ready had a flat tire. While they did put air in the tire they did not check to see why the tire went flat in the first place. So I was left to my own devices when I left the lot to discover the tire flat 2 hours later & after business hours.

Anthony T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MINCEY D. 
Clasificación:
3.0

El cliente no dejó un comentario.

tommy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE P. 
Clasificación:
4.0

El cliente no dejó un comentario.

TONY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY SEAN P. 
Clasificación:
5.0

very nice personal, quick and polite. every thing I expected

GLENN M. 
Clasificación:
3.0

El cliente no dejó un comentario.

DANIEL N. 
Clasificación:
2.0

Contracted for a 6'x12' trailer in Charlotte nc to be picked up in the Myrtle Beach area on 8/20/16. Received confirmation on 8/19 to pick up trailer at the Conway location on Hwy 378. Called the location when I was about 45 minutes away and was told they were working on it. I arrived at the pickup location only to discover the trailer was in Columbia SC. After an hour of phone calls to manager and negotiation I was given a TM7300H van. That worked for the move I was making but cost me $210 including gas whereas the trailer I had reserved would have cost approximately $110 with tax. I believe U Haul should reimburse me for the cost differential and the hassle of correcting this mix up.

DONALD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve M. 
Clasificación:
3.0

clean the windshield inside and out. very slow doing the paper work. Truck and car dolly were not in the same location. had to travel miles to pick up dolly

Thomas S. 
Clasificación:
1.0

We described our needs to the dispatcher and were told that we would receive the assistance we needed at this location. Upon arrival, the manager was very negative telling us that he had no idea how to unload a car. When we stated that this is where we were directed he informed us that he was the owner of the franchise and that U-Haul could not tell him what to do. We managed to get unloaded with the help of another customer. I do believe we paid extra for loading and unloading and if so we certainly did not get what we paid for. I will not use the Parker service again nor will I recommend it to others.

ken B. 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD S. 
Clasificación:
3.0

El cliente no dejó un comentario.

keith F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pearl H. 
No se han enviado comentarios para esta ubicación.

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