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Customer Reviews for Parker Street Rental & Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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The place is well kept. The staff are friendly. The devices are double sanitized and wiped clean. The place keeps getting better and better each time I go there. This is the best U-Haul ever.
WEBSTERTENDEKAI M.Nothing. The uhaul team was friendly and very helpful
RICHARDW K.The truck broke down in -25 degree weather and we were told a mechanic would come and fix the truck so we could carry on...customer service should have said we will bring u a nother truck and we will take care of the broken down one...I think someone dropped the ball here...not happy with the roadside experience at all..
CHRISTOPHER R.Everything went well and the gentleman who looked after us was very friendly and helpful. No pressure to have truck back at certain tiime
RHONDAM L.Great service
WIKTOR R.It was in a key box which was very handy.
CHRISTINEM A.It was a pleasure dealing with these people and I would recommend Parker Street Rental any time. I will be more than happy to deal with them again.
PAULR N.I was very impressed with the custormer service, the staff had not only cleaned off all the snow but had the truck started and warmed up when we arrived. Thank you so much for your assistance.
Alexandre Y.It was 23 hours of time given to us which is supposed to be 24 hours full
MIHIRKUMAR C.I found the service to be excellent, staff friendly and helpful, and equipment in very good condition.
ERNEST P.Clean the windshield on the inside. The glare driving at night from the on coming traffic was dangerous. When I brought the truck back I told them not to rent this truck till they cleaned the windshield. Anyway I have driven 6 to 7 million KM in all kinds of trucks. That was the worst night driving vision I might have ever experienced. I payed my bill. Please stress to your people how important a clean windshield is. Sorry to rant but you need to know I was almost in an accident in no coming traffic do to glare and not knowing where I was on the road. Merry Christmas to all
DONALDE M.Just keep on with your current practices🎄😊
PATRICIA M.The staff member that accepted the truck was friendly and answered the few questions I had clearly.
Trevor W.keep up the great work
DANIEL R.Amazing customer service.
JAYNE R.No improvements necessary! A great well organized and friendly location!
BEVERLY G.Two problems with my rental. 1) The wiring wasn't hooked up properly and dragged on the road causing the wire to fail. 2) Returned the trailer at night and the yard was not lit causing a problem trying to unhook the trailer and I backed into another trailer hitch backing out of the dark yard damaging my car. Not a good experience.
JAMES Q.Very good experience. Pickup truck was in okay condition not perfectly clean but not necessary for the quick pickup of a mattress that we needed it for.
Jennifer R.Helpful staff!
WILLIAMN B.Employee's were great as usual.
JOHN M.The staff at this location are excellent and very helpful! QBSC rents from them several times a year when we are putting on our shows and they are always so helpful.
TERESA A.My truck didn't have any windscreen washer fluid which made night driving difficult as other cars' lights just made the windscreen show up all the dirt and smears. Also the regular (not full beam) lights on my vehicle were terrible and I could hardly see the road on unlit streets.
MICHAEL T.Excellent service.
ERNEST P.Staff at this location are well beyond better than any experience I have to get had as far as customer service goes! I have used that location 3 times now and best part about it, each time it consistently remained the same level of care for my cause and need. Wish I could do something extra for them because they truly deserve the appreciation.
MORRISJONATHAN L G.Great communication and customer service!! Would go nowhere else, even though it is out of the way.
DAVIDT P.Absolutely amazing customer service from the start to the end. The movers were very happy, professional and made our move so much easier. I would definitely recommend this Business to all my friends and family.
Kim B.staffs friendly and very helpfull
Patrick B.we still have not received our final receipt, so my suggestion is to email the receipts more quickly.
CHRISTOPHER W.I can't think of anything.
ROSEMARIE L.I found the staff very good & helpful.
E-ANNE T.We have worked with TM&T three times in the last year and every person we worked with, from the reservation personnel to each of the movers provided excellent service.
JOHN R.Great service here. Met us in the parking lot and was very efficient and fast.
Sharon C.The actual truck itself was very outdated, no back camera, steering wheel not centre. We drove a uhaul 2 months ago and a lot more equipped than this one.
SAMANTHAESTRELIN M.Great, prompt, friendly service and staff, thanks!
THOMASG L.Great service would deal with them again
DONALDJ M.Why did I get a 5.65 charge upon return?
ALEXANDER A.Best Uhaul rental facility I've ever been to! Friendly, organized staff and quick efficient service. This will always ben my primary go-to for all my Uhaul needs!
STEPHANIE-LYNN S.Excellent friendly service very knowledgeable staff super clean establishment highly recommended. Thank You
RICHARDA S.All the staff at that location go above and beyond any other location at uhaul. I would only deal with that location if I had a choice
MALCOLM T.I was impressed by the ease and speed of setting up the truck rental. Very personable staff. And COVID 19 conscientious😊. Thank you.
PATRICIA M.When I ordered, they could have made me aware how to watch and learn how to use the trailer before use and when truck changed wasnt made aware it was smaller than what I ordered sadly. Little bumps in the road. But place the non insurance on next time please, and shy away from marked up trucks.
JASONRICHARD H.Great Helpful people.
angelo T.Great staff! I will be using their services next time I need them.
NIGEL M.Leslie was awesome to work with and had everything ready when I arrived as per my completion of pre-booking requirements. I was reluctant to use U-Haul again after the terrible experience my son Brad Carruthers and I had previously with your Aqua Bay dealer in Belleville but would use this same Parker Street location any time.
David C.One of the best U-Haul location I've ever used. It's clean, friendly, and the staff are always helpful.
Ed L.Superb customer service.
ELIZABETHANN H.The drop off site was excellent customer service and addressed my concerns regarding the vehicle. I was so impressed that I ordered a uHaul from this site for another booking.
TIMOTHY L.A fantastic Uhaul location! Great cutomer support from beginning to end of the process. The team is really informed and go the extra mile at every stage. I would recommend them unreservedly.
JOHNATHONM D.all was great.hoping to return when i can get time to finish & get my return ..thank you kevin..
JAMESKEVIN L.a1
ROBERTL J.Keep up the good work
WILLIAM B.I recommend this location to everyone. If all locations we're as good as Parker Street U-Haul would be a different company.
JAMESNORMAN B.