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Megan B.
Customer Reviews for Parker Street Rental & Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Thank you. The storage unit was helpful.
BRITTANI S. | Overall ExperienceThe truck that I received was an older truck, ran a little rough, but served it purpose. Staff was friendly and very helpful. Would definitely use their services again!!!
Robert M.Nice people and the truck got the job done. Gracias.
Katie T.No improvement is needed. Maintain your professional and friendly relationship with clients. This is the bottom line for client satisfaction
STEPHEN R.Nice guy, great service
Daniel D.Nothing. All went well
RobertS H.Reservation was made for 8am didn't get trailer until 9:45 was an inconvenience to say the least
Douglas S.The employee/owner is very knowledgeable
GORDON P.Never use this location.
janice S.No space to park
janice S.Keep it up and I keep coming back to this location on a regular basis
CHRISTIAN J.The staff are really helpful and nice.
Keith T.No need to improve. This place and the people there are amazing.
Robert C.Booked a trailer for a 1 way and pre paid. the day before was told it was not available for the time I booked it for. had to use a dolly inserted that I had to tow back making me pay for 2 days rental when it should have be 1 day if I could have dropped it off like I booked.
Michael L.The hydro was out so the team did what they had to so I could get going and get my move done. Great people and great job guys
SHANNON G.I drove farther than I had to just to do business at the Parker Street U-Haul. These folks that run this office are excellent, super helpful, and just make the process so easy. I'll be calling them again to move me out of storage when I find my permanent home.
Kimberley Q.This is the only U-Haul location I would recommend to my loved ones as well as my haters because the Parker St Team just makes you feel the love. My rentals are always spotless.
Webster M.This location has always been prompt, courteous and very helpful with any questions or problems that I've experienced. Connor was fast and friendly and also ensuring everything was satisfactory. Great service as always.
Frederick O.The van was incredibly clean and service was efficient. Excellent service all around.
Rhonda N.Second time renting and always great service and great staff!
Pat H.There are multiple cats roaming around the inside of the building. Smells like cat urine really bad! Other than that it's good
brad M.Moving guys were great and did an amazing job
Crystal W.Nothing exceptional service
WILLIAM G.keep doing what your doing rental van clean ready to go on time easy reservation
MARK B.The lady I was talking with was really great, nice and very informative. She answered any questions I had. The gentleman that hooked up my trailer for me was very nice and was very quick. Great job guys thank you. Excellent service every time I go there.
Kyle B.Pick up was fast and efficient
WILLIAMA K.This is my favorite U-Haul location. The vehicles are always clean, service is always impeccable. I will truly miss this Team. I rented on average 2 or 3 times a month and they all know me by name. Trucks are always ready to go. I can't sing enough praises for the Parker St Team.
Webster M.Nothing i was totally satisfied
DANIEL M.The location was great and their staff is wonderful. The overall experience was very frustrating but that is not due to the location. Finding out one week before I moved that I had to bring the truck back to the same location was quite the challenge to accommodate. But the staff worked with me to make sure it wasn't an additional financial burden and even took extra time to go over the invoice with me in detail.
Elaina B.First of the van booking was a breeze. Now the not so great parts. We picked up the van on Friday at 12pm because I'm a business owner I had to rent a can for a Wedding. Mark one one managers was rude towards me and flipped on me for no apparent reason I went in to update the liscense on the rental and he got irate with me and wanted me to move tje van I. The back with a full load cuz it was in the way. At this location there isn't anywhere to park at least for 5 mins t' update the permit. Mark had no reason to be rude towards me. When I picked up the van this location had nobody at the counter and there was 5 other customers aside from myself that was unacceptable for a business of your calibre.
robert B.Leslie Conner, you two did amazing! This is my third time using your location and I love the service i get. Keep up the great work!
Karen R.Parker Street Rental and Storage continues to impress me with their friendliness and efficiency . thank you
Steve M.Excellent experience
joseph D.Excellent customer service!!!!
Donald M.Maybe make appointment times for pickups so there isn't such a long lineup.
Dave C.Great customer service friendly very helpful! Thank You.
mike P.Great Service. Extremely friendly staff. Highly recommended.
Geoffrey D.I've rented from this location a few times. It's ALWAYS excellent!!
MARCIAG F.Keep doing what you're doing !
PETER F.Check your equipment and ensure any trailers or vans are 100% safe for clients. Our trailer tires were not aligned, there were 2 roofing nails in a tire that was leaking air and the whole experience was terrible on the 401 not knowing if the trailer was going to break down at any time.
Janice B.Not a thing excellent service
BEV F.Always, friendly and courteous
GARYL D.Thanks to Connor-really appreciate the story!
lorne B.Went as planned 👍🏻
DAVIDF B.Online check in process is faulty, slow and not easy to use. If it wasn't for the actual staff in the office at the Uhaul desk I would have been stuck waiting for hours.
Yehuda B.Very accommodating and helpful staff.
Sherri M.They are always kind and provide excellent customer service. Trucks are always clean and in great condition!
MELANIE W.The woman who handled the transaction was outstanding! Friendly, reassuring, helpful and thorough. A pleasure to deal with.
PierreHugues C.Very well organized Very good customer service
THOMASW M.wish could have had a roll up door type will have to book many months in advance
Gerry V.No improvement needed - always great efficient service.
LARRY D.Leslie was amazing! Moving can be very stressful and she made the rental so easy.
Patricia H.office staff were very courteous and professional
James T.great help and service
JAMESR B.Never had any problems here and I have rented a lot lately. I would recommend these guys 100%
DOUGLAS W.The staff was extremely knowledgeable, friendly and helpful. Wonderful experience.
maureen F.Thank you for being so helpful and flexible!
Michelle L. | Overall ExperienceVery friendly and helpful. Enjoyed dealing with all staff and ownership and will happily refer storage seekers to Parker Street Storage and Rental.
KIM T. | Overall ExperienceI updated my reservation to change dates. Since I have received this email before the ammended move in date, i can only assume the updated reservation was not received.
Privacy R. | First ImpressionsFriendly service. Okay for temporary storage - old Reid`s Dairy barn converted to a storage facility. mouse droppings were in our unit upon our arrival. Insurance is absolutely recommended.
Privacy R. | First Impressions