Customer Reviews for Paradise Chevron
(U-Haul Neighborhood Dealer)

1,279 reviews

5647 Paradise Blvd NW   Albuquerque, NM 87114

(505) 897-1090

Location Hours

  • Mon-Sat: 7 am - 7 pm
  • Sun: 7:30 am - 6 pm

Services at this Location:

Contact Us

(505) 897-1090

5647 Paradise Blvd NW
Albuquerque, NM 87114

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 7 pm
  • Sun: 7:30 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

RICHARD E. 
Rating:
5.0

Customer did not leave a comment.

Mercedes L. 
Rating:
4.0

Customer did not leave a comment.

Austin H. 
Rating:
4.0

Customer did not leave a comment.

richard G. 
Rating:
5.0

Good helpful

Marva R. 
Rating:
5.0

Customer did not leave a comment.

Torrie S. 
Rating:
5.0

Great staff. Highly recommended

Philip W. 
Rating:
5.0

Great service. Thank you.

ELIZABETH C. 
Rating:
5.0

Great service for pickup and drop off

Erika W. 
Rating:
2.0

The entire staff at this location was not wearing masks for covid. They were pleasant and professional but I was very surprised to see this. Also I'm not sure if the truck had been sanitized. I will not be using this location again due to the lack of safety measures.

Laura M. 
Rating:
5.0

Very helpful and polite

James F. 
Rating:
5.0

Customer did not leave a comment.

Shonisani R. 
Rating:
5.0

Customer did not leave a comment.

Amanda S. 
Rating:
5.0

The woman that handled checkin was wonderful! She was polite and efficient and so was the gentleman that turned the truck over. Thank you!

Shannon P. 
Rating:
4.0

Darren was a very nice and calm employee who checked us in after we were done. I was pretty shocked when after bringing the truck back and filling it up with 6.5 gallons to the half way point because I only drove 60 miles. That is what was highlighted on the paperwork when I picked it up. But The employee tried to tell me the truck was almost full. It is just about principle. That was not true. It really felt like a scam. Unfortunately, my fiancée put the paper work from my check out somewhere during the our move and we were left with he said she said very uncomfortable feeling. Overall, and that being said, I really enjoy the employees at the U-Haul/Chevron location a lot. They are very helpful.

Peter B. 
Rating:
4.0

Customer did not leave a comment.

Frank R. 
Rating:
4.0

The truck had less than QRT tank left that's too low for customers in my opinion. Leave the tank full and that's it. It's like uhaul is trying to get free gas by us filling it up partially and hoping we don't go over which I did.

Julian L. 
Rating:
4.0

Darren was very professional and thorough with the rental process, both on pickup and drop off.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Gregg J. 
Rating:
5.0

Customer did not leave a comment.

Amber O. 
Rating:
5.0

The Paradise Hills Chevron has the absolute best customer service. It's rare to have EVERY person working at a location, be helpful, courteous, and with a smile. I really enjoy going there every chance I can!!

Claudette W. 
Rating:
3.0

Make sure your rental is available at time of reservation and not Call me 1 minute before I pick it up telling me it's not available and that you have moved my reservation to another location 10 more miles away without being able to credit the extra milage that will now be added on. Then not being able to rent out the vehicle that was assigned and having to give me something unnecessarily huge to use.

Jake J. 
Rating:
4.0

Customer did not leave a comment.

Cheryl S. 
Rating:
5.0

Customer did not leave a comment.

rachel S. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth L. 
Rating:
5.0

Customer did not leave a comment.

Sean C. 
Rating:
5.0

The staff is wonderful--very helpful & efficient!

Amber B. 
Rating:
5.0

Excellent service and crew.

ROBERT M. 
Rating:
3.0

Customer did not leave a comment.

Samuel H. 
Rating:
5.0

Nothing. One of the smoothest truck rentals I've ever had.

James M. 
Rating:
5.0

Customer did not leave a comment.

Felicia C. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
1.0

When I picked up the truck, I didn't receive the furniture blankets I had ordered. I disputed this charge on my initial receipt and requested a refund on the blanket charge. Not only was this note ignored, but I was billed the full charge for the blankets I never received. Not having the blankets made my moving process much harder, and being charged about $60 for something I never received was infuriating. I will not be using U-Haul again.

Peter K. 
Rating:
5.0

Ron and his staff were very welcoming and understanding after a disaster of a UHAUL experience in North Dakota. Thank you Ron!

Tyler W. 
Rating:
5.0

Randy was great for check out and check in. thanks again.

David B. 
Rating:
5.0

Customer did not leave a comment.

Dave B. 
Rating:
2.0

Not enough room… location too small

Karen V. 
Rating:
5.0

All staff that helped me was great.

Paul G. 
Rating:
5.0

Customer did not leave a comment.

Amanda S. 
Rating:
5.0

Customer did not leave a comment.

LINDSEY J. 
Rating:
5.0

The owners are great people with excellent customer service experience. Clean . Friendly. Fast. Perfect for my needs. Will use again.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
4.0

Customer did not leave a comment.

Patrick S. 
Rating:
5.0

I ran it in 501(c)(3) dental clinic for an insured and Medicaid children at the last minute my van was canceled. I scheduled a pick up from truck from U-Haul on the wrong date but yet they made it right. As a result I was able to take care of 72 children this week who would've otherwise not gotten dental services not only that I'm a widowFace when an 11-year-old daughter. I had no way to pick up the truck but they offered to let me leave my vehicle there and in the future if I need it do use the truck to pick me up one of the best services in compassions I've ever known of people thank you U-Haul.

Gale J. 
Rating:
5.0

Customer did not leave a comment.

Leliana K. 
Rating:
5.0

Customer did not leave a comment.

Charlotte M. 
Rating:
5.0

Customer did not leave a comment.

EVAN T. 
Rating:
4.0

Customer did not leave a comment.

Gregory H. 
Rating:
5.0

The shop owners were very helpful and friendly.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

SEAN K. 
Rating:
5.0

Staff was very friendly and helpful at this location. Definitely one of the best experiences I've had from a customer service standpoint. I wish there was a reduced rate for short term rentals. I only used the vehicle for ~3 hrs locally. $80 feels like a lot.

Marlena L. 
Rating:
5.0

Customer did not leave a comment.

Tiffiney M. 
Rating:
4.0

Customer did not leave a comment.

Stacey H. 
Rating:
5.0

They were very friendly and helpful

Luanne T. 
Rating:
5.0

Great experience!

Brittany D. 
Rating:
5.0

Nothing

JAY ALLEN K. 
Rating:
5.0

Customer did not leave a comment.

Brian W. 
Rating:
5.0

Customer did not leave a comment.

Marcus M. 
Rating:
5.0

Customer did not leave a comment.

Cassandra L. 
Rating:
5.0

Great service

David R. 
Rating:
5.0

Ron the owner of the Paradise hills gives great customer service. I highly recommend them.

Frederick S. 
Rating:
5.0

Great service

Saul F. 
Rating:
5.0

Excellent customer service. Extremely friendly and professional.

Cecelia B. 
Rating:
5.0

It was quick and easy, staff very friendly. Person who rented seemed to know everyone coming in. Super good experience.

Jeremy C. 
Rating:
4.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

Ammy J. 
Rating:
5.0

Very helpful and pleasant to do business with. I will rent from this place anytime I need a truck.

Susan E. 
Rating:
5.0

The agent who checked me in was extremely helpful and friendly. She took the extra time to sweep out the cargo haul right in front of me even though it was already extremely clean. I felt that was going the extra mile for customer satisfaction. Overall 10 out of 10.

Charles B. 
Rating:
5.0

The process was easy and the staff was very friendly. Definitely recommend this place.

Joshua B. 
Rating:
4.0

PARKING HERE IS A BIT TIGHT, BUT THESE FOLKS ARE GREAT PEOPLE!

Robert A. 
Rating:
5.0

Customer did not leave a comment.

Jessica V. 
Rating:
5.0

Customer did not leave a comment.

BRUCE L. 
Rating:
5.0

Great experience. Very professional personnel!

Michelle D. 
Rating:
5.0

Very helpful and made recommendations as to what I needed.

Patrick S. 
Rating:
5.0

Customer did not leave a comment.

Patrick S. 
Rating:
3.0

Customer did not leave a comment.

Melissa G. 
Rating:
5.0

Quick and easy drop off.

Troy M. 
Rating:
5.0

Go to Paradise Hills Chevon for your Uhaul great customer service very professional and cordial Thank you!

Donna C. 
Rating:
5.0

Nothing! The truck was the cleanest I've had with uhaul. The lady that helped me check the truck out was super nice and helpful. Thank you!

Jeffrey T. 
Rating:
5.0

Ron was awesome and very helpful.

Behrooz M. 
Rating:
5.0

Nothing, they were wonderful. I will be renting again.

rachel C. 
Rating:
4.0

Customer did not leave a comment.

Randy S. 
Rating:
5.0

Customer did not leave a comment.

Behrooz M. 
Rating:
2.0

More room to move vehicle around. It's to small the area

Rene O. 
Rating:
5.0

Customer did not leave a comment.

Ruben A. 
Rating:
4.0

Customer did not leave a comment.

Amanda P. 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
4.0

The blankets I ordered were not in the truck, but the manager responded quickly when I went back to het them.

Daniel H. 
Rating:
5.0

Great customer service and would recommend uhaul on paradise.

james C. 
Rating:
1.0

Customer did not leave a comment.

Elizabeth G. 
Rating:
5.0

Just wanted to say thank-you to the staff..

Jennifer W. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Juan A. 
Rating:
5.0

Customer did not leave a comment.

Jennifer J. 
Rating:
5.0

These people are very nice and helpful

Donald G. 
Rating:
5.0

Customer did not leave a comment.

Kenneth J. 
Rating:
5.0

Customer did not leave a comment.

Tim F. 
Rating:
5.0

Very professional, helpful staff.

Bruce S. 
Rating:
1.0

I mentioned the bald tire to the staff who just brushed it off and continue to check out. I brought the vehicle one day sooner and more gas than what i picked it up with. Im Just dissatisfied with the unattention to the unsafe tire.

Noe D. 
Rating:
5.0

Everything was great. Thank you

Tyron M. 
No reviews have been submitted for this location.

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