Customer Reviews for Paradise Chevron
(Distribuidor de U-Haul del vecindario)
Albuquerque, NM 87114
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 7 a. m. - 7 p. m.
- Dom.: 7:30 a. m. - 6 p. m.
- 7/4/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Nothing... this is a great place. Awesome people to be around.Ricky R.
El cliente no dejó un comentario.BRIAN K.
Any time I need to rent a vehicle to move I use this location. The staff is friendly and professional. The truck was ready to go and I didn't have to wait long picking up or dropping off. The truck had a new feature that was in concept a good idea but in practice... just awful. The addit is on of the furniture blankets and dolly, to a bracket, bolted to the truck. They got in the way during loading, a lot. Not fun/ safe when you have a 200 lb entertainment center in one hand, and trying to move the stupid bag with other.Joseph O.
El cliente no dejó un comentario.ERIC W.
The people at Paradise Chevron were extremely friendly and though busy with other business managed to start my check in almost as soon as I walked in the door. The issue I do have concerns a general U-Haul policy (I say this because this issue has occurred previously so I assume it is U-Haul policy). This location is not where I made my reservation, it was not convenient to my actual location (I had no vehicle). It should not, if customer service is important, be the customer's responsibility to have to traipse all over the Albuquerque/Rio Rancho, NM metro area to pick up a rental vehicle. If I reserve a vehicle (a month in advance in this instance) at a specific location the vehicle should be at that location on my pick up day. Yes, I did receive 24 hour notice the truck would be at a different location than where I actually needed it to be. That means to me, if a company was interested in customer service, the two U-Haul franchises had 24 hours to get the truck to where I needed it. Should I have need of a truck rental in the future this issue will be on my mind as I choose my rental company.John S.
Great friendly helpful owners A+A+A+A+A+ Thanks Again for your helpCarla M.
very friendly in both locations and helpful.James C.
No improvement needed they are top-notch serviceWillis M.
El cliente no dejó un comentario.Fredrick W.
Everyone was very polite and friendly. So good to be with people that understand the principles of good service.John B.
I put gas in and it was above of where it was when I left. They charged me for two gallons and when I called, they said they would credit me the gas charge. It was not credited. This is the second time this happened at this location. They did not go over extra charges before I left the facility , just charged me. Will not go there again. And will not recommend.Dorothy S.
Nothing, great customer serviceAna M.
El cliente no dejó un comentario.Lance C.
El cliente no dejó un comentario.Justin S.
El cliente no dejó un comentario.Jessica J.
El cliente no dejó un comentario.Larry M.
Friendly and efficientJames S.
El cliente no dejó un comentario.CHRISTOPHER M.
Could not assist with mileage error on contract.Larry M.
El cliente no dejó un comentario.GARY D P.
El cliente no dejó un comentario.Desiderio R.
El cliente no dejó un comentario.Lynn H.
Completely misleading, personal rude, over charged I will never patronize that facility againrichard Q.
Nothing..... the people there are so friendly, courteous, helpful. I will use them again when the time arises!!! Real down to earth people!!!âï¸âï¸âï¸âï¸âï¸Cynthia F.
El cliente no dejó un comentario.Richard C.
Great customer service. They had paperwork ready and got me on my wayAndrew V.
El cliente no dejó un comentario.Joseph J.
El cliente no dejó un comentario.Danny P.
El cliente no dejó un comentario.Jean P.
El cliente no dejó un comentario.RAGINI B.
Great people. Made me feel special!JAMES M.
No improvements, excellent customer service!Nina C.
El cliente no dejó un comentario.Brandy Shawn G.
This location was great. I rented a truck on a Sunday and they had extended hours that most other locations couldn't beat. The staff was very helpful.Gertrude L.
I've used this location a few times excellent service excellent everything thanks MarkMonte P.
El cliente no dejó un comentario.Amos J.
El cliente no dejó un comentario.Eric C.
El cliente no dejó un comentario.Stephen W.
El cliente no dejó un comentario.Robert A.
El cliente no dejó un comentario.Victoria R.
El cliente no dejó un comentario.DEBORAH M.
Fast & Easy, also affordable. Staff was great, super helpful and easy to deal with.Enrico A.
El cliente no dejó un comentario.Andrea M.
The usual did not have running lights. No lights when we ran it at night. Not very safe.JASON E.
Exceptional service!Kristen D.
El cliente no dejó un comentario.Vincent R.
The service was expertly executed and the entire process was quick and convenient.Arthur A.
El cliente no dejó un comentario.Connie F.
El cliente no dejó un comentario.Dennis F.
El cliente no dejó un comentario.eddie M.
El cliente no dejó un comentario.Modesto B.
Everything is fine. No improvement needed.George T.
Free coffee and doughnuts? Haha, there is nothing else you can do. This was a prefect experience. Everyone we dealt with at this location was absolutely great. Thank you. I will be back:)Jose L.
El cliente no dejó un comentario.Kristen D.
Everything went great. Customer service was fantastic.David S.
El cliente no dejó un comentario.Marcos W.
Facility always clean. Staff is friendly and knowledgeable. Equipment is well maintained.Carolyn R.
Very customer oriented team there! You all are lucky to have them Representing part of your brand!keeland M.
El cliente no dejó un comentario.Jonathan J.
Great service and nice people.Dennis B.
El cliente no dejó un comentario.Dominic D.
El cliente no dejó un comentario.Mike W.
Great customer service, would definitely go there again. Very helpful and friendly staff!Edward P.
El cliente no dejó un comentario.Michael D.
Nice smooth ride. Thank you.Veronica M.
Darren was professional courteous and his knowledge of the policies and procedures was impressive.There is always room for improvement but the excellent service Darren delivered you Will have to use a magnifying glass to find room for improvement! JohnnyJOHN M.
I had the best experience, everything was perfect from initial call to turn in. Best Uhaul location I have ever done business with in 40 years.Barbara F.
El cliente no dejó un comentario.MATTHEW R.
Staff was super helpful and friendly, much appreciated for someone who never rented a UHaul before!! The only thing that bugged me was the amount of people in the small store when I was going through everything with the attendant, it was far too busy for the pandemic. I would have appreciated more traffic control inside and actually enforcing that masks be worn inside.EMILY H.
Up date website on location hoursMark S.
Tell me about a $20 after hours service charge when i have it scheduled to drop off after hours. Always some catch.Sean H.
Service was excellent however I ended up being late for my return due to the truck constantly stalling out every time I came to a stop or when I would put it in reverse.. Super frustrating cause I had to take the long way just in case I stalled out I didn't want to be on the freeway or a busy street and cause trafficAngela M.
El cliente no dejó un comentario.CAROLINE H.
The truck was dirty in side.. i had to get a disinfecting wipe and wipe it down. Specially since covid is an issue. It was the worst. The truck has mechanical issues. I told the guy he just shrugged his shoulders. Honestly i want my money back. I will never rent from uhaul again.RITA T.
El cliente no dejó un comentario.MARIA M.
Great to work with!!Frank B.
El cliente no dejó un comentario.ERIC O.
El cliente no dejó un comentario.RANDALL E.
I was surprised at the cost but at that time was left with no alternative. I expected to pay in the $75 to $80 dollar range. My total bill for two hours and 37 miles was $112.00 I could have had a wreaker pick it up for less money.John C.
El cliente no dejó un comentario.James D.
The customer service was awesome!!MICHAEL R.
El cliente no dejó un comentario.keith L.
El cliente no dejó un comentario.Noah S.
El cliente no dejó un comentario.RICHARD S M.
Very kind and he was wearing a face maskMARIA B.
El cliente no dejó un comentario.LISA J.
Mike was through, Professional and most Kind. Thank You for your help.Heather F.
El cliente no dejó un comentario.Victor K.
El cliente no dejó un comentario.Asher F.
I was treated with respect, the equipment was clean and in proper working order. Happy new year.ROCKY C.
El cliente no dejó un comentario.George R.
El cliente no dejó un comentario.Lawrence M.
Great local people to work with. Excellent service.Ralph M.
El cliente no dejó un comentario.Daniel S.
Great customer service!JODI W.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.Melvin R.
Very clean, fast, and friendly service! Vehicles are well maintained and reliable. Highly recommend this location for renting!Steven D.