Customer Reviews for Palisades Corner Store
(Distribuidor de U-Haul del vecindario)

480 comentarios

401 Palisades Blvd   Birmingham, AL 35209

(205) 623-4000

Horarios de la ubicación

  • Lun. - sáb.: 7 a. m. - 7 p. m.
  • Dom.: 11 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(205) 623-4000

401 Palisades Blvd
Birmingham, AL 35209

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 7 a. m. - 7 p. m.
  • Dom.: 11 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Stanley B. 
Clasificación:
5.0

The truck had 4 wooden pallets and plastic inside the box which made it difficult to work around. I did not open the back to check before leaving the property.

Mark M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bryan D. 
Clasificación:
2.0

Person behind counter didn't go out with me for inspection, mileage count, gas amount in tank. Didn't have my reserved equipment available. Had to send me to another location where they also didn't have the equipment I needed. I ended up having to make due with 1 appliance dolly, no utility dolly and no pads. And I had to rent different truck and ended up being charged twice, 1x for each truck. Haven't heard anything about refund to my bank account or when to expect it. Altogether not a very pleasant experience.

Anna L. 
Clasificación:
2.0

The contrator was very rude and short with me and the agent on the phone. The initial agent put my last name in as Kirk instead of Cook, and when I showed up he just stated I was not in the system and call customer service which I did and she made the correction. He just wanted it to be clear it wasn't his fault and on his phone talking to someone else during the entire interaction.

tiffanie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHIMEKKA S. 
Clasificación:
5.0

They went above and beyond to help me with hitching my trailer. Very friendly and very helpful I fully recommend

Moneisha H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adolph G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Orlando S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stanley B. 
Clasificación:
1.0

I'm replying for pickup at the Palisades location. I reserved a 10ft truck at the Mnt. Brook location 3 weeks ahead of time to be picked up at 11:00 am by my son. He returned to the Smyrna Ga location. I ended up having to change pick up tome to 1:00, which was verified. I never received a call that the location had been changed. The night before, the email listed the Palisades as the pick up location. When we got there to pick up the truck, we were told it wasn't ready to come back at 2:00, which we did. Then we were told to come back at 3:00, which we did. We FINALLY got a truck at 3:30! All this delay, along with the moving we had to do, made us late to a commitment that night. On top of it, the guy at the Palisades location was rude and never apologized for the delay. I'll never book another UHaul unless I verify that it's NOT at the Palisades location. Bad experience all the way around.

Monica W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dylan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lou L. 
Clasificación:
3.0

The Van had a bad crack in windshield, oil needs changing message was on, tires low message was on, windshield washer fluid low message was on. Windows were so dirty on inside I had to clean them. Side mirrors were dirty, had to clean those also.

alan C. 
Clasificación:
4.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Liz T. 
Clasificación:
1.0

Found it was not needed after we paid for it, did not leave facility and was still charged. Even after going inside and telling the staff we did not need it. We were told that we had to call UHaul directly, tried and spoke to representative who transferred me and told me nothing else. Left message and no reply. NEED TO BE REFUNDED. Thanks! Aaron Bowles

Aaron B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakayla L. 
Clasificación:
3.0

Truck was on E. Track was in the back of the truck, blankets that i did not purchase was also left in the truck

TY'E L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Quenieca P. 
Clasificación:
3.0

El cliente no dejó un comentario.

jeff T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter W. 
Clasificación:
4.0

The truck I ordered was not available, however, they were able to get me another truck without trouble. Drop off went very smoothly. Location has lots of room.

David M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrea D. 
Clasificación:
2.0

El cliente no dejó un comentario.

ASHLEY M. 
Clasificación:
3.0

El cliente no dejó un comentario.

SYDNIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roxanne A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Santos G. 
Clasificación:
2.0

The clerk was very lax about his job. Did not go check the vehicle when it was turned in. I was charged more for gas on this trip.

Katherine R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dwayne W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brendon V. 
Clasificación:
5.0

Perhaps you should have the engine serviced. I thought the transmission was slipping, but I've never driven a truck before, so I don't know what it should sound or behave like. :)

MARTHA P. 
Clasificación:
1.0

I entered my information online and the reservation was confirmed. At the time of the pick up I was informed that a truck had not been assigned to me and was asked to pay my deposit through the (gas station) location because the online payment didn't go through. The truck was dirty and needed engine maintenance. The staff was rude and unprepared. I still have not received the $38 refund to my account for the difference in the deposit and the actual usage cost of the truck.

Zoe M. 
Clasificación:
3.0

El cliente no dejó un comentario.

DeAndre H. 
Clasificación:
5.0

Nothing. Rental man was very helpful and accommodating.

CHRISTOPHER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allison W. 
Clasificación:
3.0

Get the location feature to work

DANIEL S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Allyson L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meredith M. 
Clasificación:
2.0

The truck was filthy, the representative was unhelpful, and although I brought the truck back early I was told I would not receive any credit or refund. Very very poor representatives for the company.

GREG O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Garrett J. 
Clasificación:
3.0

El cliente no dejó un comentario.

AARONJOSEPH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
1.0

It was literally a guy on a cell phone.... taking pictures of my license, handing me a key and saying bye....

Colby B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeff D. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARK V. 
Clasificación:
5.0

I had a good experience here. Very low hassle. Walked into the store and spoke with the owner, who signed me up and handed over the keys for their 9' van in about 10 minutes. The van was very useful for what we needed (moving into a small studio apartment). Had it back after about 8 hours. Check-in was easy. Just took a photo of mileage, fuel gauge, and vehicle number (which was conveniently posted on the dashboard by the other two). The bill was emailed to me. Fair pricing I believe for what we were able to get out of the service. I was genuinely, pleasantly surprised by the simplicity of it all, and for that reason I will give 5 stars.

Nicholas V. 
Clasificación:
3.0

El cliente no dejó un comentario.

SENNACHERIB B. 
Clasificación:
5.0

Because everything is done by electronic means, I didn't touch any paper. My only concern would be what about those people, not technology savvy?

McKinley C. 
Clasificación:
5.0

The truck was very useful and it arrived on time with my pickup time thanks U-Haul if ever needed again you will be the one 🥰🥰🥰

Carnetta W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Garrett S. 
Clasificación:
3.0

We recently rented a Uhaul from this location. I ordered and paid for 12 moving pads. I did not receive these pads. It also claimed the fuel was at a higher amount than it was. I tried to call this location multiple times over a 23 hour period with no answer and it said the mailbox was full so I could not leave a message. We returned the van with more fuel than was in it and was charged a $27 fuel charge. Within 20 minutes of leaving we realized there was a discrepancy in fuel amount and that we had not received the pads and started trying to call. We had a $10 charge for pads we never received and was charged for fuel when we returned it with more fuel than when we received it.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MORGAN O. 
Clasificación:
3.0

El cliente no dejó un comentario.

James T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Satyanarayan S. 
Clasificación:
4.0

El cliente no dejó un comentario.

RUTH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL W. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONYELLE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRADLEY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda D. 
Clasificación:
3.0

Didn't really do anything but hand them my keys so I can't comment much - but the guy was very nice!

SARA S. 
Clasificación:
3.0

El cliente no dejó un comentario.

OBRENKA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rommel M. 
Clasificación:
5.0

Good to go with ourlt hassle free mind

RENJITH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kalei G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tamora R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy B. 
Clasificación:
5.0

Tom was fantastic. Thank you

Winter L. 
Clasificación:
5.0

Sam was absolutely friendly, informative, and helpful. Thanks so much for your service.

PHYLLIS M. 
Clasificación:
3.0

The attendant at the sight could not park the truck, we had to park it for him.

WILLIAM W. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAMION L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DeVon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LADD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Molly A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Isaac W. 
Clasificación:
3.0

The drop off was easy, but apparently the person didn't finish the transaction to say we had dropped off the truck. I got a call the next day asking why I still had the truck.

RICHARDENOCH G. 
Clasificación:
4.0

Communication .noone called as promised the day before pickup. I HAVE HAD 2 VERY BAD RENTAL ISSUES. COST AND TIME UNNECESSARY! CALL ME PLEASE 2566838498.

Brad H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MEGAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary Jane A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CASSIDY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin F. 
Clasificación:
5.0

It was good that the store wasn't too busy. The gentleman helping was awesome!

Sandra M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carlos D. 
Clasificación:
5.0

Nothing. I received professional service at time of check-in and check-out. I will use this location again and recommend to my family and friends.

JACQUELINE W. 
Clasificación:
3.0

hand trucks that we requested were not there when we arrived. Ist reservation was cancelled and new reservation was created. We were charged for both. We have been overcharged at both the pick up and drop off locations. Now I will have to spend extra time disputing these charges. Not happy at all.

DOUG R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Daniel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry S. 
Clasificación:
2.0

Provide a better quality truck.

LaTundra B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Candice O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kadeem L. 
Clasificación:
5.0

It was great!

Paul S. 
Clasificación:
5.0

Very professional. Thank you.

Maria R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephen D. 
Clasificación:
4.0

Improve communication with Paying Customers

DeVon H. 
No se han enviado comentarios para esta ubicación.

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