El cliente no dejó un comentario.Meredith M.
Customer Reviews for Palisades Corner Store
(Distribuidor de U-Haul del vecindario)
Birmingham, AL 35209
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 7 a. m. - 7 p. m.
- Dom.: 11 a. m. - 5 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The truck was filthy, the representative was unhelpful, and although I brought the truck back early I was told I would not receive any credit or refund. Very very poor representatives for the company.GREG O.
El cliente no dejó un comentario.Garrett J.
El cliente no dejó un comentario.AARONJOSEPH C.
El cliente no dejó un comentario.Christopher K.
El cliente no dejó un comentario.John R.
It was literally a guy on a cell phone.... taking pictures of my license, handing me a key and saying bye....Colby B.
El cliente no dejó un comentario.Jeff D.
El cliente no dejó un comentario.MARK V.
I had a good experience here. Very low hassle. Walked into the store and spoke with the owner, who signed me up and handed over the keys for their 9' van in about 10 minutes. The van was very useful for what we needed (moving into a small studio apartment). Had it back after about 8 hours. Check-in was easy. Just took a photo of mileage, fuel gauge, and vehicle number (which was conveniently posted on the dashboard by the other two). The bill was emailed to me. Fair pricing I believe for what we were able to get out of the service. I was genuinely, pleasantly surprised by the simplicity of it all, and for that reason I will give 5 stars.Nicholas V.
El cliente no dejó un comentario.SENNACHERIB B.
Because everything is done by electronic means, I didn't touch any paper. My only concern would be what about those people, not technology savvy?McKinley C.
The truck was very useful and it arrived on time with my pickup time thanks U-Haul if ever needed again you will be the one ðŸ¥°ðŸ¥°ðŸ¥°Carnetta W.
El cliente no dejó un comentario.Garrett S.
We recently rented a Uhaul from this location. I ordered and paid for 12 moving pads. I did not receive these pads. It also claimed the fuel was at a higher amount than it was. I tried to call this location multiple times over a 23 hour period with no answer and it said the mailbox was full so I could not leave a message. We returned the van with more fuel than was in it and was charged a $27 fuel charge. Within 20 minutes of leaving we realized there was a discrepancy in fuel amount and that we had not received the pads and started trying to call. We had a $10 charge for pads we never received and was charged for fuel when we returned it with more fuel than when we received it.William M.
El cliente no dejó un comentario.MORGAN O.
El cliente no dejó un comentario.James T.
El cliente no dejó un comentario.Satyanarayan S.
El cliente no dejó un comentario.RUTH M.
El cliente no dejó un comentario.William C.
El cliente no dejó un comentario.MICHAEL W.
El cliente no dejó un comentario.DONYELLE M.
El cliente no dejó un comentario.BRADLEY D.
El cliente no dejó un comentario.Linda D.
Didn't really do anything but hand them my keys so I can't comment much - but the guy was very nice!SARA S.
El cliente no dejó un comentario.OBRENKA T.
El cliente no dejó un comentario.Rommel M.
Good to go with ourlt hassle free mindRENJITH R.
El cliente no dejó un comentario.Kalei G.
El cliente no dejó un comentario.Tamora R.
El cliente no dejó un comentario.Timothy B.
Tom was fantastic. Thank youWinter L.
Sam was absolutely friendly, informative, and helpful. Thanks so much for your service.PHYLLIS M.
The attendant at the sight could not park the truck, we had to park it for him.WILLIAM W.
El cliente no dejó un comentario.DAMION L.
El cliente no dejó un comentario.DeVon H.
El cliente no dejó un comentario.LADD G.
El cliente no dejó un comentario.TERRY C.
El cliente no dejó un comentario.Molly A.
El cliente no dejó un comentario.Isaac W.
The drop off was easy, but apparently the person didn't finish the transaction to say we had dropped off the truck. I got a call the next day asking why I still had the truck.RICHARDENOCH G.
Communication .noone called as promised the day before pickup. I HAVE HAD 2 VERY BAD RENTAL ISSUES. COST AND TIME UNNECESSARY! CALL ME PLEASE 2566838498.Brad H.
El cliente no dejó un comentario.MEGAN B.
El cliente no dejó un comentario.Mary Jane A.
El cliente no dejó un comentario.CASSIDY A.
El cliente no dejó un comentario.Justin F.
It was good that the store wasn't too busy. The gentleman helping was awesome!Sandra M.
El cliente no dejó un comentario.Carlos D.
Nothing. I received professional service at time of check-in and check-out. I will use this location again and recommend to my family and friends.JACQUELINE W.
hand trucks that we requested were not there when we arrived. Ist reservation was cancelled and new reservation was created. We were charged for both. We have been overcharged at both the pick up and drop off locations. Now I will have to spend extra time disputing these charges. Not happy at all.DOUG R.
El cliente no dejó un comentario.Daniel C.
El cliente no dejó un comentario.Jerry S.
Provide a better quality truck.LaTundra B.
El cliente no dejó un comentario.Candice O.
El cliente no dejó un comentario.Kadeem L.
It was great!Paul S.
Very professional. Thank you.Maria R.
El cliente no dejó un comentario.Stephen D.
Improve communication with Paying CustomersDeVon H.
El cliente no dejó un comentario.Jayevia J.
Tom at the Palisades was OUTSTANDING! I was having problems checking in on the app. I talked with him and he solved everything. Such a nice man,great caring attitude. I would love to work with him again anytime. Can't say enough good things about him!jeffery G.
Make sure the equipment asked to rent is there instead of charging them and they can't use it.samuel K.
Truck preferred was not available, I have to wait 45 min to re schedule my reservation, losing a lot of time and causing personal delay with my itinerary.Roberto A.
The drop off location was a gas station/convenience store near our home - an unexpected location but we were grateful for the proximity to our house. And drop off was easy.Bernard M.
El cliente no dejó un comentario.Carrie B.
El cliente no dejó un comentario.Lauren F.
El cliente no dejó un comentario.CORY C.
The man that helped us was excellent. He was knowledgeable about U-Haul and knew exactly what we needed. So very helpful during a stressful time.Glenn P.
El cliente no dejó un comentario.John H.
El cliente no dejó un comentario.Robert E.
El cliente no dejó un comentario.Wesley R.
El cliente no dejó un comentario.Vicktorea F.
El cliente no dejó un comentario.TODD B.
My biggest problems were that the window had a big crack that was working its way into the drivers vision. Also the clerk made me click on that I had received the key before he would give me the key. That seemed wrong but it worked outBryan M.
Nothing. Great equipment and easy pickupRHONDA T.
Great experience!!! I had chosen a different location based on reviews, but U-haul system sent me back to this one via text (truck availability) the day prior to pickup. I had done the online check in and paid in advance & the pickup process could not have gone any smoother. I was in and out in a flash, well done!!Howard G.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.Doug P.
El cliente no dejó un comentario.MICHAEL J.
El cliente no dejó un comentario.BRITTNEY L.
Very dissatisfied. Couldn't find my reservation. Had to settle for a smaller truck and when pickup time was 7pm, I was told I had to return it by 1:30 am. We worked all night and had to use extra miles due to a smaller truck. Then I was told I would be given an additional 60 miles free since my original pickup location changed which I did not get. Terrible move in experience.Regina E.
El cliente no dejó un comentario.Frank N.
El cliente no dejó un comentario.GEORGE Z.
El cliente no dejó un comentario.JACKIE D.
El cliente no dejó un comentario.Daniel C.
El cliente no dejó un comentario.gerald T.
Poor customer service. Took multiple calls to get equipment checked in and billing correct. Employees were too busy with other tasks to administer U-Haul functionsTracy M.
El cliente no dejó un comentario.Ayoola O.
Nothing, simpler and easier process than going thru an actual uhaul store. No wait and was in and out within 15mins.Grant M.
Air freshener for the cabVictoria U.
This location didn't have anyone to give the key to.Jay H.
El cliente no dejó un comentario.Rachel H.
El cliente no dejó un comentario.Brian C.
El cliente no dejó un comentario.Wilbert B.
El cliente no dejó un comentario.Kelly L.
El cliente no dejó un comentario.Rick V.
El cliente no dejó un comentario.James B.
I could not find the location as their were no signs saving Uhaul drop off and the GPS passed the location so it was hard to find, however, I'm glad that it was very easy to drop the truck off with my mobile device.Kimberley P.