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Customer Reviews for Paiges Deli
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Customer service was awesome!
betsy mGood job . Friendly manager
WILLIAM SService was excellent , very quick checkout , and professional
ROBERT MBill was extremely helpful.
Deborah MGreat job, Very easy and great service.
CYNTHIA WThe gentleman was extremely friendly, he answered all of our questions and made the whole rental process very easy. We will definitely rent from him again..
Donna BThe employee who received my equipment was outstanding. It was a holiday weekend, and my assigned location was quite far away from my ultimate destination. After only a short call to find out if this new location was open, Bill, the employee at the new location, using only my phone number (since I had neglected to give my name or any other details) proactively discovered who I was and did the entire transfer of my account to his new location even prior to my arrival there. When I arrived, everything was ready and Bill quickly and efficiently checked in all of my equipment. The guy was an absolute customer service star!!!
ANTHONY SThank you for helping me out 🙏
JERRY MThe lady who took my original call suggested a smaller truck for me and it turned out that I actually needed the larger 20 Ft truck I originally requested. Now I have to move the remaining items in my vehicle. The gentleman at the U-Haul dealership more than made up for it though. He was very kind, knowledgeable and very pleasant. The recommended movers were awesome as well.
RACHEL DCustomer service was garbage. I was cussed out multiple times. My wife got called and cussed out several times. All because my dad got rushed to the hospital so I was unable to return the truck to the location by 3:30. The guy didn't even answer the phone the whole day for me to extend reservation. Instead they waited until the day of to tell me it was hardlined to 3:30. Then they redlined the truck and told me they were going to tow it with my stuff in it. So no, my experience with this location was awful. I've used U-Haul many many times in the past as spare trucks for my construction company and I've never ever had an issue. But now, thanks to this location, I promise I will not be using U-Haul again. I would rather pay extra for a truck and extra price per mile fee to receive better customer service than to ever have to go through this crap again.
SHAWN KVery accommodating!
Theresa BThere was a random metal object short enough to where it was not visible in the center of the entrance area where you pull the trailers. It scratched my vehicle and I now need to pay to have it fixed. I'm never doing uhaul again
STEPHEN PExcellent experience, great customer service
MICHAEL Pnothing.... great experience!
Mia PThe man that helped me , was very knowledgeable and very friendly . Would recommend this location to anyone
ROBERT MThe best experience I have ever had renting a U-Haul. Immediately got my truck in the evening. Drop off seemed to be only two minutes. Effective and efficient. John Crooks
John CI got nothing. I've rented a trailer and car hauler in the past, but I've never felt more comfortable pulling out of location that I did here. This dude is awesome!
Devyn BVery helpful when letting me know of a picking up issue. Truck was perfect. Thank you!
Ralph PRepresentative was not a friendly guy to the point of almost arguing my commercial insurance would not cover the rental transport, when going outside to hook up he was smoking in my space. The equipment was not well serviced, my truck computer indicated almost everything was past due for service. I would not go back there.
RANDY IThe employee working at Paiges Deli was friendly, yet unprofessional. When giving instructions about my rental, he was eating and food was coming out of his mouth as he spoke. Additionally, the equipment (15 ft. truck) seemed to be in poor operating condition. The interior of the truck was extremely dusty and had a strong dirty odor to it. Furthermore, the wheel alignment was noticeably in need of correction and was difficult to drive.
Trevor CThere is no need to be rude when vehicles are returned because its raining. And I felt it was rude to refuse to accept a cash payment.
Debora MHighly recommend, she did a great job got me in and out.
Henry SIt took 30-45 mins to check out due to system input issues and having to re enter data. The system kept freezing up, while standing by the truck in the heat and sun. Check in is done 100% outside. Why?
Robert LBill was very nice and efficient and got me in and out quickly.
Lori The was fast and efficient.
Zusha CI LOVE this UHaul Location! Bill is always so professional & extremely helpful. He goes out of his way to make sure, I have always gotten a truck. I have rented from other locations but Stopped and only rent from Bill now ( 3 times now!) Equipment is up to date too! ***** A+++++
christine TEverything was great!!! Even when I couldn't get the technical side, I called the number on the door and he helped me get moving. Thank you!!!
David CVery friendly , great location to rent from, very professional and prompt service
ROBERT MBill was very accommodating, thorough and explained everything to me making sure that I understood everything. Vehicles appear to be very well-maintained. U-Haul has Great equipment and Paige's Deli (Bill) is a great place to rent from. Thank you! I will be back!
Scott MGreat Transaction - No Issues with Dealer or Equipment
Robert KGot a sandwich it was so good
Kelly KDon't let people smoke in your vehicles. The cargo van smelled of cigarette smoke, and I am somewhat allergic to it.
Chris HSuper friendly and helpful
George YVery easy transaction.
Eric Pvery good experience, clean facility, friendly , help full and always on time. willing to accomeadate with the right equipment that I need. i will continue doing business and recommend others.
Manuel MAll good
dan bVery helpful
ROBERT MStop advertising $19.95 when the price is significantly higher than that amount.
Joseph AAll good. Very professional and quick.
Mike PFree donuts
Mike PThe rental was very well maintained and ran exceptional. The gentleman behind the counter was super knowledgeable and answered every question I had. If all your U-Haul locations are as this one is, there would be nothing to improve on. Thank you and if in need I will definitely use this location every time.
Ralph GAttendant was extremely helpful in getting the trailer hooked up, checking to be sure everything worked correctly.
James JCalled me before my scheduled time and asked where the truck was. After arriving was upset that I parked in the wrong space. He was also making remarks that I got a good rate on my 8 extra miles at .40cents from the Pittsburgh market when they charge a $1 a mile in his market. Did hot give me a final receipt because he was in to big of a hurry. Said he would email it to me and never did. Still waiting for a receipt............ Please
William MWas not told there was a leak in the roof and my boxes got wet. When I returned he said yes can't fix it. I said it would have been nice to have been told that before I moved in the pouring rain and some of my stuff got soaking wet!!
Shannon RBill was very helpful and courteous
jim mRented the truck for 9 miles. When I returned it, I waited for the person to inspect it and said its all good. I recieved a $25 bill and when I asked why he said it was dirty and muddy It was not evein raing that day. I will call corporate and file a complaiin. Dishonest outlet.
Arnel CWas very easy to rent and I loved the after hours turn in using the link they gave me
Louis Pbest of the best
william aThe customer service was excellent
Michael HA-1 service
bill aThe trailer I used was excellent and would get again if needed.
MICHAEL KVery courteous both during phone arrangements and in person picking it up. I was kept aware by email of any location changes, etc.
Joseph CIt was very hard to return trailer due to the location. Employee could have moved his truck but decided it was easier to make me struggle. Employee was not very friendly...I was bothering him.
Brian S