Customer Reviews for Oxon Hill Rentals
(U-Haul Neighborhood Dealer)

2,174 reviews

9120 Livingston Rd   Fort Washington, MD 20744

(301) 248-1441

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(301) 248-1441

9120 Livingston Rd
Fort Washington, MD 20744

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Good Job

ALAN DAY 
Rating:
5.0

Customer did not leave a comment.

Eric Mushrush 
Rating:
5.0

Customer did not leave a comment.

Ertugrul Erdal 
Rating:
5.0

The key to a good uhaul experience is to set everything up several days in advance. I originally reserved a 17' truck and uhaul called to let me know that the 17' truck was not returned yet. They then upgraded me to a 20' and offered a 10% discount for the inconvenience of changing my reservation.

Demetrius Curington 
Rating:
5.0

Customer service was great, in and out in less than 10 minutes.

Julius Hunter 
Rating:
5.0

Outstanding customer service!

Matthew Posey 
Rating:
5.0

Have ropes and packing blankets come with each vehicle to borrow when using your vehicle.

GEORGE WILLIAMS 
Rating:
5.0

My experience was very satisfying. Customer service was A+!!!! so I don't know what more could have be done differently.

GLENN FORDE 
Rating:
5.0

Nothing that I can see.

DEIRDRE NUTT 
Rating:
5.0

Staff is very accommodating, courteous, polite, respectful man’s knows their job very well! I will use them again in my near future!

Martina Hubertsimms 
Rating:
5.0

Customer did not leave a comment.

Jimmy Haid 
Rating:
5.0

Customer did not leave a comment.

rolston barthley 
Rating:
5.0

Customer did not leave a comment.

Byron STOKES 
Rating:
4.0

Customer did not leave a comment.

Saleria Countiss 
Rating:
5.0

Customer did not leave a comment.

Sylvia Joyner 
Rating:
4.0

Customer did not leave a comment.

Charles Tynes 
Rating:
5.0

Customer Service is always GREAT!!!

Eric Brown 
Rating:
5.0

Always great experience

TaDarryl Smith 
Rating:
4.0

Customer did not leave a comment.

Saleria Countiss 
Rating:
5.0

Customer did not leave a comment.

WILLIAM SHULMAN 
Rating:
5.0

This location does a fantastic job. We frequently rent cargo vans for our catering and event business and every van rental has gone very smoothly. The cargo vans are always new or fairly new, low mileage, clean, and well maintained. The staff is very friendly and courteous. We use to own 4 vans of our own but after spending the additional money on insurance, maintenance, and registration, we determined it was more cost effective to rent the cargo vans for our needs on the weekends for our catering events. We only own one van for our daily needs and rent the addition 2+ cargo vans on the weekends. Thank you for always taking care of us. Keep up the great job and service you provide.

Reginald Eda 
Rating:
5.0

Customer did not leave a comment.

Todd Smith 
Rating:
4.0

Customer did not leave a comment.

Jason Honeycutt 
Rating:
5.0

Customer did not leave a comment.

Darrell Spires 
Rating:
5.0

Always a great experience

WARREN ANTHONY REED 
Rating:
4.0

Staff was pleasant and very quick to work with.

Darryl Griffin 
Rating:
5.0

Customer did not leave a comment.

Richard Wascher 
Rating:
5.0

Courteous and helpful

RONALD GAINES 
Rating:
5.0

nothing. everything was fine.

Deja Massey 
Rating:
5.0

There were no improvements; it was an excellent service. 10/10

Angel Martinez 
Rating:
5.0

Customer did not leave a comment.

Michelle Barnes 
Rating:
4.0

The staff was very helpful. The drop off location was not helpful at all.

Harold Rolfs 
Rating:
5.0

Customer did not leave a comment.

Wendell Boyd Jr 
Rating:
5.0

Staff is friendly and helpful

Eric DeYoung 
Rating:
5.0

Reggie and his entire staff at Oxon Hill rental are all pleasant and exceedingly professional

Alfred Moore 
Rating:
4.0

My overall service was pretty good. However, the trailer that I rented caught a flat tire halfway into my trip. Customer Service/Roadside Assistance were excellent. They got to me less than an hour repaired the tire and I was on my way.

linwood whitaker 
Rating:
5.0

Customer did not leave a comment.

Cravan Craig 
Rating:
5.0

Great location to work with.

JOHN RAYMOND 
Rating:
5.0

Excellent service

Royston Gilgeous 
Rating:
3.0

Customer did not leave a comment.

ZINA HUNTER 
Rating:
5.0

Customer did not leave a comment.

Andres Hernandez 
Rating:
5.0

Customer did not leave a comment.

Wondwossen Tedla 
Rating:
5.0

Customer did not leave a comment.

Darica Fenner 
Rating:
4.0

Customer did not leave a comment.

Mark MIller 
Rating:
5.0

Customer did not leave a comment.

Cassandra Straughter 
Rating:
5.0

Keep up the great work!

VINCENT RILEY 
Rating:
5.0

Service is Great, keep up the good work.

Theodore Hicks 
Rating:
4.0

Customer did not leave a comment.

Osia Olds 
Rating:
2.0

Customer did not leave a comment.

Anthony Little 
Rating:
5.0

Everything was great

NIKOLA IVACKOVIC 
Rating:
5.0

You are good.

Danpats Mwesigwa 
Rating:
5.0

I have utilized this location about 4 times in the last 18 months and they were very helpful. They contacted me first to remind me of the drop-off. Adjusted my time to return because of delays from the opposite end and weather. They were accommodating, professional & personable. Thank you.

Heather Lewis 
Rating:
5.0

Nothing, experienced excellent customer service and there were no concerns regarding my rental.

Eric Helms 
Rating:
4.0

Rating for the Alexandria VA UHaul location: POOR, would NOT recommend this location in Alexandria VA -- The staff member who worked in the parking area in the Alexandria VA UHaul location where we left the car carrier overnight was RUDE and BRIBED us for $25. If we didn't hand over $25 in cash, he refused to help us. HIs name is Abdul. And he went on and on about how he and the woman in the UHaul office had many disagreements. She was helpful and polite. We had specified Alexandria on Rt 1 as our preferred pickup location when we made the reservation a few weeks in advance. But 2 days before our scheduled pickup we were told there would not be a car carrier on Alexandria, and that Oxon Hill MD had one. So we drove to Oxon Hill the day before we planned to leave Alexandria and brought the car carrier back to Alexandria ourselves.

CORINE BICKLEY 
Rating:
1.0

truck had not been cleaned or sanitized problems steering the truck it needed front end work

ROGER FOUNTAIN 
Rating:
5.0

Customer did not leave a comment.

ANDRE JACKSON 
Rating:
5.0

The Uhaul App was not working when I returned the rental, therefore I left the rental at the location and dropped the keys in the drop box. I tried to close out the rental when I got home using the app because it wasn't working at the location but was told I had to drive back to the location to close out the rental. This is was very frustrating! Needless to say, once I drove back to the location to close out the ticket, it worked. Other than this unforeseen app issue, my overall rental was excellent! I will use again.

oneika smith 
Rating:
5.0

Customer did not leave a comment.

Brian Millhouse 
Rating:
5.0

Great first time experience with this location. Staff was professional, personable, and respectful.

Malcolm Reynolds 
Rating:
5.0

Customer did not leave a comment.

Danpats Mwesigwa 
Rating:
4.0

Customer did not leave a comment.

Robert Novia 
Rating:
5.0

Customer did not leave a comment.

THEODORE HICKS 
Rating:
5.0

Thank you guys so much..Jackie made everything so easy for my daughter babyshower so easy...

Marcel Barbour 
Rating:
4.0

Customer did not leave a comment.

Jun Adriano 
Rating:
2.0

Customer did not leave a comment.

Alfred Roberts 
Rating:
5.0

Efficient, friendly and professional staff! They have this down to a science.

FRANCISCO CARABALLO JR 
Rating:
3.0

Customer did not leave a comment.

John Covington 
Rating:
5.0

Outstanding customer service. Friendly and professional.

JaMes Burke 
Rating:
4.0

Customer did not leave a comment.

WARREN GOZON 
Rating:
5.0

Customer did not leave a comment.

Warren Smith 
Rating:
4.0

Customer did not leave a comment.

Jasmine Colquitt 
Rating:
5.0

Don't charge for equipment if it has not been unwrapped and used.

MARY BELL 
Rating:
5.0

Customer did not leave a comment.

JONNETTA GROSS 
Rating:
5.0

Customer did not leave a comment.

SANCHO ALVARADO 
Rating:
5.0

This location is my "go-to". I rent trailers at least every other week for my business and the staff is always helpful and pickup is flawless. Staff also helps when needed withoput hesitation.

Jeffrey Rascoe 
Rating:
5.0

Customer did not leave a comment.

ALAN ELLIOTT 
Rating:
5.0

Like I said before. The vehicle was clean but it needed maintenance. I know that's not the dealers fault but I thought that truck was going to break down on me. By the time i got to my destination it was smoking and smelling like oil. I hope you service that vehicle before someone else drives it. Inhad tonkeave it with a different dealer because I didn't think I would make it to the original one.

Elsie Coffey 
Rating:
5.0

Friendly, fast, clean

KIA JACKSON 
Rating:
5.0

Overall good experience they also have supplies you may need for events

lucresa perry 
Rating:
5.0

I come to trhis location every other week to rent a trailer and the service is always great!

Jeffrey Rascoe 
Rating:
3.0

Customer did not leave a comment.

jason martinez 
Rating:
5.0

If they’re are really sure this is the right way

ELVESTER BANKS 
Rating:
5.0

Excellent service thank you

George Montgomery 
Rating:
3.0

Customer did not leave a comment.

Wabei Chitambala 
Rating:
5.0

Customer did not leave a comment.

YVETTE Anderson 
Rating:
5.0

Customer did not leave a comment.

PATRICIA RAY 
Rating:
4.0

Customer did not leave a comment.

Brandon Brown 
Rating:
5.0

Customer did not leave a comment.

Eli Boxley 
Rating:
5.0

Customer did not leave a comment.

Kelvin Priest 
Rating:
5.0

Friendly, helpful staff. Clean facility and efficient order, pickup and return process.

Eric Stephens 
Rating:
5.0

Customer did not leave a comment.

rolston barthley 
Rating:
5.0

I rented a truck from this location and returned the truck after closing hours but some personnel were still there. When I got home I was missing my cell phone and immediately went back and was assisted by the owner to retrieve the item which was actually on the floor of my own vehicle. I felt bad about delaying their departure but the owner dismissed it as just part of the service they provide..Good staff p

Theodore Yorkshire 
Rating:
5.0

Customer did not leave a comment.

Sylvester Douglas 
Rating:
5.0

Handled quickly and professionally

Truth Smith 
Rating:
5.0

Good service

Danny Barnes 
Rating:
5.0

The manager at Oxon Hill rentals went out of his way to help me on a Sunday when they were closed. Best customer service I’ve received for anything in a long time. Thank you!

Jason Rohrs 
Rating:
4.0

Please forgive the last review as it was for the other location. Everyone at this location was super helpful with the quickest In & Out experience I ever had with U-Haul. They turned a very sad situation and around and were very helpful.

Cofield Williams 
Rating:
4.0

Customer did not leave a comment.

Debra Phillips 
Rating:
4.0

Just make sure you have gas in the truck.

deborah washington 
Rating:
5.0

They ensured my returned equipment was checked-in promptly. They were very helpful friendly and accommodating. No issues.

ISRAEL GONZALEZ 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top