Comentarios de los clientes para Owosso Mini Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Owosso Mini Storage

Clasificación general:

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Bruce G.
Clasificación:

the location is in an area where alot of riff raff goes on. luckily covid has closed many of the bars around there. but living in the area for so long, i know who lurks behind those buildings.

Onalee P.
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El cliente no dejó un comentario.

Rodney B.
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El cliente no dejó un comentario.

mark G.
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I was over charged and when i called them on the phone they said i would have to call the 800 number to get my money back that i was over charged for.

William W.
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El cliente no dejó un comentario.

Nicholas R.
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The online pick up system is horrible. Period. Will never use it again and if required, I will not use U-Haul

Christine F.
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El cliente no dejó un comentario.

Joshua V.
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El cliente no dejó un comentario.

Andrew M.
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It was a mobile pick up... Lot of hoops to jump through to get truck and drop off. Understand you have to security, but took me 50+ minutes to login and get truck and another 20 to turn it in... Call service wasn't able to help.... Def recommend going to a location where people are working..

JOHN ALLEN P.
Clasificación:

El cliente no dejó un comentario.

Ryan K.
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El cliente no dejó un comentario.

JOHN L.
Clasificación:

I reserved and paid for an appliance dolly but was given the small dolly. I needed the larger dolly since we had several appliances to move. Please refund the difference.

Maria B.
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You need to make the rental process easier and faster. It shouldn't take one hour and a half to finally complete the rental process. Also the staff were not helpful in solving the problem. Your app does not work correctly.

Matt W.
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Drop the self check out 24/7 or whatever it was. It was horrible and takes too long.

Joseph R.
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El cliente no dejó un comentario.

Richard H.
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Another location tucked behind a few other buildings. Drop off was very easy and quick, once we figured out where the entrance to the building was.

jennifer W.
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El cliente no dejó un comentario.

Janet L.
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El cliente no dejó un comentario.

Aneeda K.
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El cliente no dejó un comentario.

Ronald B.
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only used 3 hours and had to pay for the whole day

HARVEY J.
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Office is tucked near storage areas. Manager was very helpful.

Susan N.
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I had difficulty reserving a truck online. The U-Haul Rep. was very helpful both on the phone and in the office. He quickly prepared the paper work and had me on my way. He also quickly checked the truck back in when I returned the truck.

Stevenlouis T.
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El cliente no dejó un comentario.

Johnny M.
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Awesome experience..??????????????????

Makayla C.
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El cliente no dejó un comentario.

Jodi H.
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El cliente no dejó un comentario.

Travis B.
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El cliente no dejó un comentario.

Cynthiajune M.
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El cliente no dejó un comentario.

Courtney B.
Clasificación:

Keep up same excellent work

Justin B.
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El cliente no dejó un comentario.

Emmette B.
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The trailer had Grease on the floor . I had to clean up myself , since I was putting my furniture inside. Very disappointing.

Sarah C.
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All good

Jim S.
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El cliente no dejó un comentario.

Anthony B.
Clasificación:

Typical small uhaul rental facility. Nothing horrible, nothing phenomenal. No complaint.

Mark R.
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I declined insurance but was still billed for it

Matt H.
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Everything was so easy. Your service person Monika was awesome and very helpful.

Dewey P.
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Was a know and attended to right away. Staff person was very courteous and friendly. No waiting around at all.

Michael S.
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Dropped off After Hours, didn't deal with a person directly!

Dennis C.
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We were over two hours delayed because of a national uhaul computer problem. I will think twice before we select uhaul for our next move.

Jeff S.
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The location was fine. The wait due to the slow servers of the Uhaul website they have to use was UNACCEPTABLE. The booking of the truck was also more complicated than it needed to be and very time consuming. Instead of routing calls to a main reservation site, it would be nice to be able to talk directly to the store over the phone.

Eric Y.
Clasificación:

None really

Brittney M.
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El cliente no dejó un comentario.

Avis B.
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El cliente no dejó un comentario.

Keena K.
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El cliente no dejó un comentario.

Edward B.
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El cliente no dejó un comentario.

Anne P.
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El cliente no dejó un comentario.

Melinda A.
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El cliente no dejó un comentario.

Edward B.
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El cliente no dejó un comentario.

Juliekay B.
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El cliente no dejó un comentario.

Sara F.
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El cliente no dejó un comentario.

Bruce P.
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El cliente no dejó un comentario.

Melissa B.
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El cliente no dejó un comentario.

Gary W.
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El cliente no dejó un comentario.

Josh S.
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Car dolly have a lil damage no biggie... But the place/ the guy running the renting place was a complete dick and tryed to argue with me a few times. Will not go back to him

Roger S.
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El cliente no dejó un comentario.

Wendy R.
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El cliente no dejó un comentario.

Marcus K.
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El cliente no dejó un comentario.

Katrina and Tom R.
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El cliente no dejó un comentario.

bruce P.
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Did not have enough moving blankets that we ordered.

linda K.
Clasificación:

I was quoted a price of $29.95 plus mileage per day. I was charged $29.95 twice. I only used the truck for less than 3 hours and drove it less than 10 miles. My total bill was over $60. I already complained and no one has responded. I

edward H.
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Didn't know where the office was. Had to walk behind the back side of the building to find it.

Joanna C.
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El cliente no dejó un comentario.

Kathy T.
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El cliente no dejó un comentario.

DEBORAH C.
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El cliente no dejó un comentario.

Debbie S.
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El cliente no dejó un comentario.

Kyvan A.
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El cliente no dejó un comentario.

Larry H.
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Drop off location was fine took less then 5 minutes

Charlene K.
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El cliente no dejó un comentario.

Tamera F.
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El cliente no dejó un comentario.

Nathan B.
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El cliente no dejó un comentario.

JOANN H.
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El cliente no dejó un comentario.

Seledoino M.
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The trailer I rented was dirty on the inside, it should have had someone sweep it before renting it out again. Other than that, the service here is great and they know me.

Jason B. | Reservation |
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The doors could be better and the area cleaner. The box to put your pin in could be placed better when going in and out of the storage area.

Teresa W.
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El cliente no dejó un comentario.

ROBERT C.
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I have dealt with the staff at this location several times very impressed they do a courteous thorough job in the equipment is always top notch

Danny H.
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I reserved the truck a few days in advance of our move. The day of the move Owosso Mini Storage had the truck ready to go, making our move that much easier and less stressful. Thank you Owosso Mini Storage!

Janna B.
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I just wanted to share how knowledgeable the representative in the office was. Thank you Dawn!

Yvonne J.
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El cliente no dejó un comentario.

SCOTT N.
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Personal was helpful, friendly and hooked up trailer for me and was on time. Thank you.

Kyle A.
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When I call before going to drop off trailer they told me just bring it over. There was no one there so I called the number and they told me there should be. I didn't find anyone so I called back and they told me the place was closed. The weather sucked so that was understandable but why did no one tell me that to start instead of me wasting my time trying to figure out what was going on

Rogelio R.
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El cliente no dejó un comentario.

Christina W.
Clasificación:

El cliente no dejó un comentario.

HEATHER F. | Overall Experience |
Clasificación:

Good service was very happy with the way the uhaul was cleaned and smooth driving

Sam M.
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El cliente no dejó un comentario.

Fred P.
Clasificación:

El cliente no dejó un comentario.

Wayne D.
Clasificación:

I rented a truck and trailer. When I arrived my truck was not ready. I was quoted online $186 but when I arrived it was $200.33. I left with about a quarter tank and the gauge but the gauge was very small and inaccurate so I put in $25 to bring it to about what looked like a quarter tank. Today I got a bill for $52 to put fuel in it. I will never be using Owosso storage, Uhaul ever again. I will never recommend anybody to use either service. Terrible location and company. I will be spreading this to other sites as well.

ju;ia b. | Overall Experience |
Clasificación:

Good, clean facility

Richard B. | Overall Experience |
Clasificación:

Great place, I will be back in spring.

CORALEE M.
Clasificación:

El cliente no dejó un comentario.

Scott H. | Reservation |
Clasificación:

Cancelled before using and called facility who told me to contact U-Haul. I was then told facility had to be contacted directly using different unlisted number.

Patricia C. | Reservation |
Clasificación:

This was my 1st storage unit so I don't really know how to compare it to others. However, I noticed it was very clean and more than sufficient for my belongings as well as easily accessible to me.

Michael L.
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El cliente no dejó un comentario.

Rick W.
Clasificación:

El cliente no dejó un comentario.

ryan W.
Clasificación:

The clerk was very friendly, courteous, and the process was efficient and expeditious.

Michelle H.
Clasificación:

My original reservation was for a different location but I was advised that the truck we wanted was not available at that location (although that's what their online inventory stated). There was a truck available 13 miles further away (adding over 50 additional miles that I would have to pay for)... not only was U-haul NOT willing to make sure that the truck reserved would be available at the location originally selected, but after explaining the problem they told me that I would have to either choose the other location or pay the additional mileage on the truck! I have not been able to move everything as planned due to this fiasco. Thanks for nothing U-haul... what can you do to improve? Be flexible and accommodating for your customers. They are choosing to spend their hard earned money on you at one of their most stressful times... MOVING! The mere fact that your staff was unwilling to help (and literally told me that was my problem!) has solidified our decision to never rent from U-haul again.

Louis W.
Clasificación:

Very friendly and easy to rent.

Thelma P.
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El cliente no dejó un comentario.

jennifer Z.
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The lady who works at owosso mini storage is honestly WONDERFUL. I will always try going back to this location EVERY TIME. Thank you to her, so much!

Frank F.
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El cliente no dejó un comentario.

Rodney T.
Clasificación:

It was all good.

Christine H.
Clasificación:

El cliente no dejó un comentario.

Timothy M. | Overall Experience |
Clasificación:

Everything was great except for the fact that i was still charged for September when i canceled it on the first. I need that money for bills if there's any way i could get that back i appreciate it.

Sean V.
Clasificación:

The mobile app needs a lot of attention. When picking up my vehicle, I was taken through the mobile app's checkout process 2 or 3 times. When I returned the vehicle, the mobile app took me through the return process 5 or 6 times. Each time, resulting in an error and saying that I should try again in a few minutes. Since the app was experiencing technical difficulties, I tried calling in to confirm that I was checked in. I was on hold for 5 - 10 minutes before hanging up to try confirming my return theough a different channel. Next, I tried getting a hold of a rep through the chat feature. Waited a few minutes (no one responded) before I decided to drop the leave the keys in the dropbox and return to my home. All turned out well from a transaction standpoint (i.e. I was charged correctly) but the app was not a convenient experience.

Mark B.
Clasificación:

The folks at Owosso Mini Storage knew what they were doing. They were prepared for me, when I arrived, making the check-in fast and easy. The truck worked great, and the move was a success.

Elaine Marie W.
Clasificación:

Convenient location for our drop off.

devin D.
Clasificación:

El cliente no dejó un comentario.

Jacklyn B.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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