They are the only U-haul in our area & we have to use them. They aren't there when hours are advertised, they don't respond to changes and we drop off the trailers with no contact National U-haul web photos.Marcia B.
Customer Reviews for Owosso Mini Storage
(Distribuidor de U-Haul del vecindario)
Owosso, MI 48867
Services at this Location:
- Lun. - vie.: 9:30 a. m. - 4:30 p. m.
- Sáb. - dom.: 9:15 a. m. - 4:30 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.CHRISTOPHER V.
El cliente no dejó un comentario.HAROLD WAYNE I.
El cliente no dejó un comentario.Elizabeth R.
There were not there when hours of operation, website or on-call service said they would be. Did not respond to phone or messages. Poor service.Marcia B.
El cliente no dejó un comentario.Michael Z.
El cliente no dejó un comentario.Earl F.
El cliente no dejó un comentario.Edward S.
El cliente no dejó un comentario.Peter E.
El cliente no dejó un comentario.GARY R.
El cliente no dejó un comentario.Laurie T.
El cliente no dejó un comentario.JEREMY JAMES C.
Make sure that the trucks are supplied with the proper moving equipment.Mallory B.
The trailer was in bad condition and no one was there when we returned it.JOHN MILTON M.
The location was closed or the agent was just not there. We had to call and wait on hold to get instructions on how to return the vehicle. Even though I received the truck with 3/4 tank of gas I returned it with a full tank. very bad experience.ROXANNE L.
I called ahead to make sure someone would be there. When I arrived a sign said location closed. I left the truck there and called again to let them know it was there. I was charged for "wrong drop off location" and some other fee and cant get anyone at uhaul to talk to me about the erroneous charges.Nancy K.
El cliente no dejó un comentario.David B.
I was charged $10 for furniture pad rental but never received the pads at pickup.BRENT ALAN S.
El cliente no dejó un comentario.Tonya S.
Issues with the drop offJessica V.
Easy to park and find key drop off. It was not a well lit parking lot to take photos and I'm happy I had someone with me.Kristy L.
the location is in an area where alot of riff raff goes on. luckily covid has closed many of the bars around there. but living in the area for so long, i know who lurks behind those buildings.Bruce G.
El cliente no dejó un comentario.Onalee P.
El cliente no dejó un comentario.Rodney B.
I was over charged and when i called them on the phone they said i would have to call the 800 number to get my money back that i was over charged for.mark G.
El cliente no dejó un comentario.William W.
The online pick up system is horrible. Period. Will never use it again and if required, I will not use U-HaulNicholas R.
El cliente no dejó un comentario.Christine F.
El cliente no dejó un comentario.Joshua V.
It was a mobile pick up... Lot of hoops to jump through to get truck and drop off. Understand you have to security, but took me 50+ minutes to login and get truck and another 20 to turn it in... Call service wasn't able to help.... Def recommend going to a location where people are working..Andrew M.
El cliente no dejó un comentario.JOHN ALLEN P.
El cliente no dejó un comentario.Ryan K.
I reserved and paid for an appliance dolly but was given the small dolly. I needed the larger dolly since we had several appliances to move. Please refund the difference.JOHN L.
You need to make the rental process easier and faster. It shouldn't take one hour and a half to finally complete the rental process. Also the staff were not helpful in solving the problem. Your app does not work correctly.Maria B.
Drop the self check out 24/7 or whatever it was. It was horrible and takes too long.Matt W.
El cliente no dejó un comentario.Joseph R.
Another location tucked behind a few other buildings. Drop off was very easy and quick, once we figured out where the entrance to the building was.Richard H.
El cliente no dejó un comentario.jennifer W.
El cliente no dejó un comentario.Janet L.
El cliente no dejó un comentario.Aneeda K.
only used 3 hours and had to pay for the whole dayRonald B.
Office is tucked near storage areas. Manager was very helpful.HARVEY J.
I had difficulty reserving a truck online. The U-Haul Rep. was very helpful both on the phone and in the office. He quickly prepared the paper work and had me on my way. He also quickly checked the truck back in when I returned the truck.Susan N.
El cliente no dejó un comentario.Stevenlouis T.
Awesome experience..??????????????????Johnny M.
El cliente no dejó un comentario.Makayla C.
El cliente no dejó un comentario.Jodi H.
El cliente no dejó un comentario.Travis B.
El cliente no dejó un comentario.Cynthiajune M.
Keep up same excellent workCourtney B.
El cliente no dejó un comentario.Justin B.
The trailer had Grease on the floor . I had to clean up myself , since I was putting my furniture inside. Very disappointing.Emmette B.
All goodSarah C.
El cliente no dejó un comentario.Jim S.
Typical small uhaul rental facility. Nothing horrible, nothing phenomenal. No complaint.Anthony B.
I declined insurance but was still billed for itMark R.
Everything was so easy. Your service person Monika was awesome and very helpful.Matt H.
Was a know and attended to right away. Staff person was very courteous and friendly. No waiting around at all.Dewey P.
Dropped off After Hours, didn't deal with a person directly!Michael S.
We were over two hours delayed because of a national uhaul computer problem. I will think twice before we select uhaul for our next move.Dennis C.
The location was fine. The wait due to the slow servers of the Uhaul website they have to use was UNACCEPTABLE. The booking of the truck was also more complicated than it needed to be and very time consuming. Instead of routing calls to a main reservation site, it would be nice to be able to talk directly to the store over the phone.Jeff S.
None reallyEric Y.
El cliente no dejó un comentario.Brittney M.
El cliente no dejó un comentario.Avis B.
El cliente no dejó un comentario.Keena K.
El cliente no dejó un comentario.Edward B.
El cliente no dejó un comentario.Anne P.
El cliente no dejó un comentario.Melinda A.
El cliente no dejó un comentario.Edward B.
El cliente no dejó un comentario.Juliekay B.
El cliente no dejó un comentario.Sara F.
El cliente no dejó un comentario.Bruce P.
El cliente no dejó un comentario.Melissa B.
El cliente no dejó un comentario.Gary W.
Car dolly have a lil damage no biggie... But the place/ the guy running the renting place was a complete dick and tryed to argue with me a few times. Will not go back to himJosh S.
El cliente no dejó un comentario.Roger S.
El cliente no dejó un comentario.Wendy R.
El cliente no dejó un comentario.Marcus K.
El cliente no dejó un comentario.Katrina and Tom R.
Did not have enough moving blankets that we ordered.bruce P.
I was quoted a price of $29.95 plus mileage per day. I was charged $29.95 twice. I only used the truck for less than 3 hours and drove it less than 10 miles. My total bill was over $60. I already complained and no one has responded. Yolinda K.
Didn't know where the office was. Had to walk behind the back side of the building to find it.edward H.
El cliente no dejó un comentario.Joanna C.
El cliente no dejó un comentario.Kathy T.
El cliente no dejó un comentario.DEBORAH C.
El cliente no dejó un comentario.Debbie S.
El cliente no dejó un comentario.Kyvan A.
Drop off location was fine took less then 5 minutesLarry H.
El cliente no dejó un comentario.Charlene K.
El cliente no dejó un comentario.Tamera F.
El cliente no dejó un comentario.Nathan B.
El cliente no dejó un comentario.JOANN H.
The trailer I rented was dirty on the inside, it should have had someone sweep it before renting it out again. Other than that, the service here is great and they know me.Seledoino M.
The doors could be better and the area cleaner. The box to put your pin in could be placed better when going in and out of the storage area.Jason B. | Reservación
El cliente no dejó un comentario.Teresa W.
I have dealt with the staff at this location several times very impressed they do a courteous thorough job in the equipment is always top notchROBERT C.
I reserved the truck a few days in advance of our move. The day of the move Owosso Mini Storage had the truck ready to go, making our move that much easier and less stressful. Thank you Owosso Mini Storage!Danny H.
I just wanted to share how knowledgeable the representative in the office was. Thank you Dawn!Janna B.
El cliente no dejó un comentario.Yvonne J.
Good service was very happy with the way the uhaul was cleaned and smooth drivingHEATHER F. | Overall Experience
Good, clean facilityju;ia b. | Overall Experience
Great place, I will be back in spring.Richard B. | Overall Experience
Cancelled before using and called facility who told me to contact U-Haul. I was then told facility had to be contacted directly using different unlisted number.Scott H. | Reservación
This was my 1st storage unit so I don't really know how to compare it to others. However, I noticed it was very clean and more than sufficient for my belongings as well as easily accessible to me.Patricia C. | Reservación
Everything was great except for the fact that i was still charged for September when i canceled it on the first. I need that money for bills if there's any way i could get that back i appreciate it.Timothy M. | Overall Experience