El cliente no dejó un comentario.saravanan V.
Customer Reviews for Old Town Rentals
(Distribuidor de U-Haul del vecindario)
Temecula, CA 92590
(South side of Old Town Temecula)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 7 a. m. - 5 p. m.
- Dom.: 7 a. m. - 3 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Susan C.
El cliente no dejó un comentario.Ronald K.
Great staff. Easy to get in and out. Thanksdavid A.
I felt very comfortable using this location for my rental, when I need the truck extra days, I just called and extension was approved in just a few minutes. Great service!Antonio D.
Customer service was absolutely fantastic!!Howard B.
El cliente no dejó un comentario.James R.
Everything went very smooth. Thank youJose G.
Everything went so well. I can't think of anything. Maybe If your place can close a little later, it would be helpful. Other than that, I'm very satisfied with the service.Alfredo R.
El cliente no dejó un comentario.DANIEL P.
Due to a previous experience of my reservation being given away at this location. I would not recommend this company at all.Tony S.
I'm really upset that the quote I received online was $27 more even though I put the date and time I would be back. I got charged twice. When I called this morning the lady that answered was not helpful.Tamra R.
El cliente no dejó un comentario.Donald W.
El cliente no dejó un comentario.Greg S.
To explain better the dropped off after hours I set up the reservation on the phone and the person refused to tell me at what time they close. She supposed to tell us how to do it and the person who attend us In person at pick up didn't explain. We took our own pictures before we saw the video explaining online and we couldn't do it because the truck was already locked.IRA C.
El cliente no dejó un comentario.Terry B.
Garrett makes doing business very easy!Daniel M.
El cliente no dejó un comentario.JosephPhillip C.
El cliente no dejó un comentario.Steven H.
El cliente no dejó un comentario.SEAN M.
Everything was good.mario M.
El cliente no dejó un comentario.AARON H.
Everything was perfect EXCEPT... I made my reservation using my cell phone. It was not user friendly. It froze up a couple of times and bounced me out of the app once. When I picked up the truck in the morning, I was told there were multiple reservations in my name. Oops.Ione L.
This was NOT the original spot I had designated to pick up trailer. Found out day before site had been switched. Much further travel to do so.lawrence F.
El cliente no dejó un comentario.Stephen A.
Friendly and helpful staff!Rene P.
Thanks Camille and staff for the friendly and speedy services. Always a pleasureAARON H.
El cliente no dejó un comentario.Todd C.
El cliente no dejó un comentario.JUAN L.
El cliente no dejó un comentario.Robert V.
El cliente no dejó un comentario.Kayleigh W.
Everything is as it needs to be!Roosevelt A.
El cliente no dejó un comentario.John M.
You charged me too much money and it was a pain to get my refund and I still haven't even got it I don't know what went wrong I returned the truck the same day you charged me for two daysKathy D.
The staff is very friendly and accommodating!Dan W.
El cliente no dejó un comentario.Reginald H.
El cliente no dejó un comentario.Janet D.
El cliente no dejó un comentario.JUAN L.
Good SserviceManuel C.
El cliente no dejó un comentario.Akil A.
Streamline the uhaul 24/7 process. It seems to take just as long or longer with all the steps than it does to just go inside and wait. I already took a picture of my license. Why take it again? Also, Had to go inside to get my key anyway so not faster that way.Paul B.
El cliente no dejó un comentario.Jeff B.
Review bill with the customer, face to face to handle any discrepancies.Richard T.
El cliente no dejó un comentario.Richard K.
Lights in the lot for late night returns!Elizabeth H.
I called first to confirm availability. When I arrived I was treated professionally. Return was a breeze. Great, stress-free experience.karl M.
The front desk representatives are always helpful and courteous. This is my number one rental yard for all moving equipment.DAVID R.
El cliente no dejó un comentario.Kami P.
My experience at this location has always been very good. I would like to rate you excellent, but I believe the "customer service" at the end was not good. I turned my vehicle in-paid almost $700.00 for my rental. I had to sit outside waiting for my son to pick me up. As I waited I needed to use the restroom. I went in and asked Beth if I could use the restroom. Her reply: "we don't have a public restroom". Seriously? I didn't just walk in from the street-I am a customer, paying you $700.00, and I can't use the restroom? It was rude and not high quality customer service. She is young and just doesn't give a crap-in my opinion. I hope she develops kindness as she grows older.Karen S.
Garrett & Beth provided professional and efficient timing support for our brief rental requirement!! Thank you for taking care of us!! Don McNamaradon M.
Great Service & very Helpful & Fast in & outTammy B.
El cliente no dejó un comentario.Tori V.
More options for people that make several trips to make there move. It cost me more to one way trip something or bring the trailer back.Steven H.
The clerk was very helpful.James S.
solo porque no hay otra calificaciÃ³n por debajo de poor , la muchacha que me atendiÃ³ muy, muy mal servicio y de malas me dio la unidad casi sin nada de gas y estando ahÃ antes de llevarme la unidad y pudiÃ©ndomela cambiar por otra , se rehusÃ³ a hacerlo ; para nada recomendarÃa o volverÃa aquÃ a rentar , ni loco fue el dom 1 de mayo a las 10 am si gustan Checar y tengo video de como la unidad no tenÃa gasolina . Es su responsabilidad checar que las unidades tengan â€œalgoâ€ de gas al menos para poder rentarlo o no ??Hector E.
El cliente no dejó un comentario.Heith C.
The staff was very friendly and helpful!Dan W.
I made a reservation for rental close to my home. I was told 2 hours before pickup I would need to pick up 10 miles further. Not only was it more it was an inconvenience. Guaranteed reservation yes but not in the location I reserved.Roy S.
Wonderful staff great service !Phillip Q.
Was told they closed at 5:00 pm. Rushed back to turn it in before 5:00 doors were locked by 4:40.Teri S.
The service is perfectBryan R.
El cliente no dejó un comentario.Dan Z.
Mobile pickup was horrendous. Couldn't get it to work which the guy onsite says happens a lot.. Had to wait 30 min in person to get the truck and start the order over, defeats the whole purpose of setting it up ahead of time. Returned in the middle of the night to save on time (used 9 hrs of my 24 scheduled) with the key drop and was charged $20 for â€œAfter Hoursâ€ service. Total BS. Between the Mobile and getting needlessly charged I'll be going to Penske or elsewhere in the future.Samuel T.
El cliente no dejó un comentario.glen H.
El cliente no dejó un comentario.John P.
I booked in Murrieta Ca and was changed to South Temecula, 25 minutes out of my way. EWach way.Mike O.
Overall great experience.Edmond E.
Price is not clear and upfront, they put a wrong car in the beginning, then changed it without providing a receipt. And when my husband returned the car, was charged the same rate as the wrong one. And was charged 40 for gas eventhou i pumped gas. And of course we didn't catch it until we got our receipt sent to us 2hours later thru email. And at that time they were off. Pretty unset and got lied toBao H.
El cliente no dejó un comentario.Chris W.
The staff members were wonderful and extremely pleasant to work with. They made my rental experience superb!Thomas D.
El cliente no dejó un comentario.Kristopher B.
El cliente no dejó un comentario.Paul A.
We were told the trailer was good to go. We did not inspect it. But when we were leaving our destination we noticed the right front tire was bald and the wire was showing We drove to tuba city az. We called and almost 3 hours later we finally got help. They replaced the tire and the air was low on all tires.Lucinda B.
El cliente no dejó un comentario.Carl B.
El cliente no dejó un comentario.JASON G.
El cliente no dejó un comentario.Linda L.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.Andrew Z.
El cliente no dejó un comentario.Mohamedissam D.
El cliente no dejó un comentario.Nir R.
El cliente no dejó un comentario.Joemar M.
Nothing that I can think of..partrick M.
Employees were extremely helpful and the price was right. Gracias.Arvel S.
Great service!!!Daniel G.
El cliente no dejó un comentario.Steven M.
Just wish it was a more permanent looking location.Charles F.
El cliente no dejó un comentario.susan M.
El cliente no dejó un comentario.Aaron P.
El cliente no dejó un comentario.Marcia P.
El cliente no dejó un comentario.KURT W.
El cliente no dejó un comentario.STEVAN S.
Fast and friendly service. Always willing to accommodate.AARON H.
El cliente no dejó un comentario.Tamra D.
Great service. Thank youIGNACIO A.
El cliente no dejó un comentario.stephen R.
So odd that the workers were through and efficient but had absolutely no personality The lady at the window was very businesslike and explained everything as needed â€" the man cleaning and delivering the truck was so stoic and matter of fact that I though he was special needs! You need to train your employees to engage with the customer and welcome them for businessâ€" I seriously though I was in the Twilight zone and bothering them for service.Christine A.
El cliente no dejó un comentario.SCOTT C.
Friendly, quick serviceHoward B.
Both picking up and drop off crew were amazing. They were very understanding and attentive. I've never rented a uhaul myself til now and they made it easyBreannarene S.
many thx to the staff on hand :) \DANIEL R.
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