Customer Reviews for Northport Tire and Wheel
(U-Haul Neighborhood Dealer)

623 reviews

15995 Hwy 12   Port Perry, ON L9L1B2

(905) 985-9057

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(905) 985-9057

15995 Hwy 12
Port Perry, ON L9L1B2

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Moved from Port Perry to Dartmouth. Had a car hauler attached in Port Perry. Upon arrival in Dartmouth was told the trailer wasn’t properly attached and it was lucky we arrived safely. Notified Port Perry location and they said they followed U-haul’s video instruction. No accountability whatsoever. Will not recommend.

Jerermy Woodcock 
Rating:
5.0

Amazing customer service, very friendly.

kim fewer 
Rating:
4.0

Customer did not leave a comment.

David Slute 
Rating:
5.0

Customer did not leave a comment.

john Kalbfleisch 
Rating:
3.0

A larger parking area if possible, although the manager did assist with the maneuvering of the vehicle. Furthermore it should be that he was very polite, friendly and exhibited excellent customer service ! i wouldn't hesitate to use this location again. Well done!!

ANDREW WILLIAMSON 
Rating:
5.0

Customer did not leave a comment.

Ron Porteous 
Rating:
5.0

NOTHING REALLY ...

James Walker 
Rating:
5.0

Prompt Efficient and Knowledgeable Service. Thanks.

donald McClain 
Rating:
5.0

The owner provided good professional service .

donald McClain 
Rating:
5.0

Customer did not leave a comment.

Noah Michel 
Rating:
5.0

Friendly staff. Excellent location

Robin Harrison 
Rating:
5.0

Customer did not leave a comment.

Caroline Gainey 
Rating:
5.0

Customer did not leave a comment.

Ted Davidson 
Rating:
5.0

very friendly and personable staff

Peter Browne 
Rating:
5.0

PortPerry humans are the best

Frank Mroz 
Rating:
5.0

Customer did not leave a comment.

David Hollett 
Rating:
5.0

Awesome place and service Friendly and helpful

Dave Pollock 
Rating:
2.0

Called ahead to ensure Simone would be there for drop off. I arrived at 4:23 the place was already closed when it said closing time was 5. Called the next day to ensure drop off was fine, the guy was quite rude.

Glenn Lowe 
Rating:
5.0

Customer did not leave a comment.

STEPHAN TESTA 
Rating:
4.0

Customer did not leave a comment.

Edith Cartel 
Rating:
4.0

Dealer was very helpful and a pleasure to deal with.

Barry Howard 
Rating:
3.0

employee was very friendly and the price was great

Peter Browne 
Rating:
5.0

Customer did not leave a comment.

Alaster Nrwsome 
Rating:
4.0

Good location.

John Goodyear 
Rating:
4.0

Customer did not leave a comment.

Ellen Campbell 
Rating:
5.0

Customer did not leave a comment.

daniel riddy 
Rating:
5.0

Customer did not leave a comment.

Peter James Pineau 
Rating:
5.0

A very convenient accessible location, extremely helpful and they made the process painless, It's a shame this location only has a few rentals to choose from, I'm certain if they had more inventory to work with, their volume work increase accordingly. This location has made this aspect of my moves go smoothly and I'm looking forward to using this location when I need to help move stuff.

dennis lunow 
Rating:
4.0

Really decent facility and the people on site are very friendly and professional. Pearce is great. Only issue we had was the auto gate malfunctioning on a Saturday and we couldn't gain access. With no one on site and the nearest manager 45 minutes away meant we couldn't get our property in time to move our sone into his apartment.

Martin Smith 
Rating:
5.0

Customer did not leave a comment.

Rhonda Holmes 
Rating:
5.0

This is a good location never use vaultra storage to get a U-Haul tho bunch of idiots over there

Adam Macdonell 
Rating:
5.0

Customer did not leave a comment.

Stephanie Angielczyk 
Rating:
3.0

Customer did not leave a comment.

SABAH IBRAHIM SALIH 
Rating:
5.0

It is always a pleasure to work with Michele.

Diana Spanger 
Rating:
5.0

Customer did not leave a comment.

Anderson Fuentes 
Rating:
5.0

Customer did not leave a comment.

CRAIG D MACARTNEY 
Rating:
4.0

Quiet and fast with a friendly, helpful associate.

Janice Riseley 
Rating:
5.0

Customer did not leave a comment.

Tara Rosales 
Rating:
1.0

Fix your systems and customer service so your customer doesn’t have to waste 4 hours and end up moving in the dark freezing cold

Jamel Isaacs 
Rating:
5.0

Customer did not leave a comment.

CALVIN WEST 
Rating:
5.0

Customer did not leave a comment.

Eric Young 
Rating:
5.0

Wonderful friendly service and help with the whole rental process. We will recommend this location to anyone that would need this service.

BETH BULLOCK 
Rating:
3.0

Busy little plaza with a lot of traffic makes it challenging to manouvre the larger vehicles.

Stan Gillis 
Rating:
5.0

Seed up your system so customers can complete pick up faster .... other than that all good

James Walker 
Rating:
4.0

Customer did not leave a comment.

Patrick Enright 
Rating:
4.0

Customer did not leave a comment.

Aubrey Deally 
Rating:
4.0

Michelle was great!

Greg Eickmeier 
Rating:
5.0

Very friendly staff and very efficient. No issues. Was in and on the truck in ten minutes

William Taylor 
Rating:
5.0

Customer did not leave a comment.

Michael Bishop 
Rating:
5.0

The woman who looked after me did so very efficiently and she was quite personable. I was scrapping the frost off the windshield before leaving, but she would not let me finish doing it! She took over and had me on the road in no time flat! Check out was easy & fast too!

richard fink 
Rating:
5.0

Customer did not leave a comment.

stuart darnley 
Rating:
4.0

Service is excellent but vehicle not maintained. Engine light on as soon as it warms up. Steering pulls to the right. Very noisy drivers window. Don't know what you could do about that. Send it back to the USA.

Wayne Brasseur 
Rating:
5.0

Michelle was great and helpful. Great experience

Philip White 
Rating:
5.0

Customer did not leave a comment.

Rhonda Holmes 
Rating:
3.0

Customer did not leave a comment.

Chris Weeks 
Rating:
5.0

Customer did not leave a comment.

Paul douglas Turner 
Rating:
5.0

Customer did not leave a comment.

SANDRA Gones 
Rating:
5.0

Very happy with the trailer and service. Would definitely recommend!!!

Donna Callan 
Rating:
5.0

Great customer service, would reccomend this location

carol york 
Rating:
5.0

Customer did not leave a comment.

Michelle Benedicto 
Rating:
4.0

Supply the movers (lol).

dennis beachamp 
Rating:
5.0

Customer did not leave a comment.

sean creighton 
Rating:
5.0

Customer did not leave a comment.

Zoe Jameson-Vongprachanh 
Rating:
5.0

Nothing. Michelle and Larry are great for customer service. I would not go anywhere else. Thank you.

DOUG PARSONS 
Rating:
5.0

Customer did not leave a comment.

Don Webster 
Rating:
4.0

Personnel were very good. The move went well because of their standards

DAVE ELLIOTT 
Rating:
5.0

Fantastic service

DARRELL BROWN 
Rating:
5.0

Customer did not leave a comment.

Rhonda Holmes 
Rating:
4.0

Customer did not leave a comment.

Mike Gagnon 
Rating:
5.0

Customer did not leave a comment.

Donald Clark 
Rating:
5.0

I know these trucks are used by a lot of people, but the steering wheel was really sticky I found that kind of gross I guess I could have wore gloves but that just seems not right. Just make sure the steering wheel is clean and it's good to go. The location that I picked the truck up at she was very friendly very helpful appreciate all her efforts I forgot her name but thank you anyway cheers Randy.

Randy Hale 
Rating:
5.0

Customer did not leave a comment.

michael perris 
Rating:
5.0

Website could be more intuitive ...especially for those that already know what they need and what our vehicles are capable of towing ... BUT that is really nit picking really .....

James Walker 
Rating:
5.0

Northport staff person is excellent. She is very knowledgeable friendly, and efficient.

WILLIAM HICK 
Rating:
5.0

Customer did not leave a comment.

Anderson Fuentes 
Rating:
5.0

Representative was fabulous…professional, friendly and efficient. Would definitely utilize this location again.

James Holt 
Rating:
5.0

Customer did not leave a comment.

Don Bunker 
Rating:
5.0

Customer did not leave a comment.

Chris Kennie 
Rating:
5.0

Last minute booking and they looked after me perfectly. Easy as it gets super friendly

Tyler Keeler 
Rating:
5.0

Make sure technology works. Your process is too complicated for a new customer. I verified my reservation 3 times only to be isolated the day of the move. The wait time on the phone is absurd.

Michael Rogers 
Rating:
5.0

Customer did not leave a comment.

Ubaldo Piccioni 
Rating:
5.0

Michelle was very friendly and helpful, went out of her way to make my experience excellent.

Kelly Willette 
Rating:
3.0

Customer did not leave a comment.

David FIne 
Rating:
5.0

Customer did not leave a comment.

Jeff Lee 
Rating:
5.0

Customer did not leave a comment.

Frank Mroz 
Rating:
5.0

Customer did not leave a comment.

Hanno Rein 
Rating:
4.0

Customer did not leave a comment.

Blain Woodruff 
Rating:
5.0

She’s great Every time

michael perris 
Rating:
5.0

Customer did not leave a comment.

Dustin Brown 
Rating:
5.0

She’s great Thank you

michael perris 
Rating:
5.0

The lady is super nice, knowledgeable and efficient. Thank you.

michael perris 
Rating:
5.0

Pricey but it did tte job

chris rawlings 
Rating:
5.0

Customer did not leave a comment.

Christopher Gainey 
Rating:
2.0

Hard to find the lock box and have service during weekends

Evgeny Chertakovsky 
Rating:
5.0

Experience and service was excellent. Nothing to add.

RICHARD RICHARDS 
Rating:
5.0

Fantastic service, thank you for being you!

Kelly Wayling 
Rating:
5.0

The lady I dealt with at this location was very friendly and has excellent customer service

Jennifer White 
Rating:
5.0

Customer service was amazing! Staff is so friendly and helpful - great recommendations for my situation!

Sheri Latta 
Rating:
5.0

Customer did not leave a comment.

Adam Delayer 
Rating:
5.0

Customer did not leave a comment.

Guylaine Fortin 
No reviews have been submitted for this location.

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