Larry was amazing to deal with, I will just go to this location for the wonderful customer service
kim f
Customer Reviews for Northport Tire and Wheel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Moved from Port Perry to Dartmouth. Had a car hauler attached in Port Perry. Upon arrival in Dartmouth was told the trailer wasn’t properly attached and it was lucky we arrived safely. Notified Port Perry location and they said they followed U-haul’s video instruction. No accountability whatsoever. Will not recommend.
Jerermy WAmazing customer service, very friendly.
kim fA larger parking area if possible, although the manager did assist with the maneuvering of the vehicle. Furthermore it should be that he was very polite, friendly and exhibited excellent customer service ! i wouldn't hesitate to use this location again. Well done!!
ANDREW WNOTHING REALLY ...
James WPrompt Efficient and Knowledgeable Service. Thanks.
donald MThe owner provided good professional service .
donald MFriendly staff. Excellent location
Robin Hvery friendly and personable staff
Peter BPortPerry humans are the best
Frank MAwesome place and service Friendly and helpful
Dave PCalled ahead to ensure Simone would be there for drop off. I arrived at 4:23 the place was already closed when it said closing time was 5. Called the next day to ensure drop off was fine, the guy was quite rude.
Glenn LDealer was very helpful and a pleasure to deal with.
Barry Hemployee was very friendly and the price was great
Peter BGood location.
John GA very convenient accessible location, extremely helpful and they made the process painless, It's a shame this location only has a few rentals to choose from, I'm certain if they had more inventory to work with, their volume work increase accordingly. This location has made this aspect of my moves go smoothly and I'm looking forward to using this location when I need to help move stuff.
dennis lReally decent facility and the people on site are very friendly and professional. Pearce is great. Only issue we had was the auto gate malfunctioning on a Saturday and we couldn't gain access. With no one on site and the nearest manager 45 minutes away meant we couldn't get our property in time to move our sone into his apartment.
Martin SThis is a good location never use vaultra storage to get a U-Haul tho bunch of idiots over there
Adam MIt is always a pleasure to work with Michele.
Diana SQuiet and fast with a friendly, helpful associate.
Janice RFix your systems and customer service so your customer doesn’t have to waste 4 hours and end up moving in the dark freezing cold
Jamel IWonderful friendly service and help with the whole rental process. We will recommend this location to anyone that would need this service.
BETH BBusy little plaza with a lot of traffic makes it challenging to manouvre the larger vehicles.
Stan GSeed up your system so customers can complete pick up faster .... other than that all good
James WMichelle was great!
Greg EVery friendly staff and very efficient. No issues. Was in and on the truck in ten minutes
William TThe woman who looked after me did so very efficiently and she was quite personable. I was scrapping the frost off the windshield before leaving, but she would not let me finish doing it! She took over and had me on the road in no time flat! Check out was easy & fast too!
richard fService is excellent but vehicle not maintained. Engine light on as soon as it warms up. Steering pulls to the right. Very noisy drivers window. Don't know what you could do about that. Send it back to the USA.
Wayne BMichelle was great and helpful. Great experience
Philip WVery happy with the trailer and service. Would definitely recommend!!!
Donna CGreat customer service, would reccomend this location
carol ySupply the movers (lol).
dennis bNothing. Michelle and Larry are great for customer service. I would not go anywhere else. Thank you.
DOUG PPersonnel were very good. The move went well because of their standards
DAVE EFantastic service
DARRELL BI know these trucks are used by a lot of people, but the steering wheel was really sticky I found that kind of gross I guess I could have wore gloves but that just seems not right. Just make sure the steering wheel is clean and it's good to go. The location that I picked the truck up at she was very friendly very helpful appreciate all her efforts I forgot her name but thank you anyway cheers Randy.
Randy HWebsite could be more intuitive ...especially for those that already know what they need and what our vehicles are capable of towing ... BUT that is really nit picking really .....
James WNorthport staff person is excellent. She is very knowledgeable friendly, and efficient.
WILLIAM HRepresentative was fabulous…professional, friendly and efficient. Would definitely utilize this location again.
James HLast minute booking and they looked after me perfectly. Easy as it gets super friendly
Tyler KMake sure technology works. Your process is too complicated for a new customer. I verified my reservation 3 times only to be isolated the day of the move. The wait time on the phone is absurd.
Michael RMichelle was very friendly and helpful, went out of her way to make my experience excellent.
Kelly WShe’s great Every time
michael pShe’s great Thank you
michael pThe lady is super nice, knowledgeable and efficient. Thank you.
michael pPricey but it did tte job
chris rHard to find the lock box and have service during weekends
Evgeny CExperience and service was excellent. Nothing to add.
RICHARD RFantastic service, thank you for being you!
Kelly WThe lady I dealt with at this location was very friendly and has excellent customer service
Jennifer WCustomer service was amazing! Staff is so friendly and helpful - great recommendations for my situation!
Sheri L