Comentarios del cliente para MDJ Grayson Auto Sales

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de MDJ Grayson Auto Sales

Grado total:

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Veronica S. en

Grado:

El cliente no dejó un comentario.

Lisa R. en

Grado:

Shekia was awesome and resourceful! Very helpful and she really cared! Derrick was good too but they are a great team! Fast processing me out even though it was very busy in there! This is the best uhaul rental place ever!

Robert F. en

Grado:

El cliente no dejó un comentario.

Carlos R. en

Grado:

El cliente no dejó un comentario.

Nishant C. en

Grado:

Horrible, truck was not inspected prior to pick up, side view mirrors NOT WORKING, they were both hot glued on and would not stay in place rendering them useless. Tire was completely BALD, resulted in tire popping on the highway, was pulled over for 3+ hours in Florida heat with temperatures at 97 degrees. Resulted in me missing my arrival time which meant my leasing office closed so was forced to get a hotel and pay extra money for food, lose out on my payment for a company I had gotten to unload my truck as they could not come the next day. Worst truck rental service from U-HAUL ever.

Andrew C. en

Grado:

El cliente no dejó un comentario.

Jennifer L. en

Grado:

El cliente no dejó un comentario.

james C. en

Grado:

El cliente no dejó un comentario.

Wayne v. en

Grado:

El cliente no dejó un comentario.

Amanda D. en

Grado:

Super friendly owners! I would deff use them again!

Abigail R. en

Grado:

The customer service is top notch - when I arrive on site, everyone is extremely helpful and easy to reach if there are any issues. I always use this location for all of my uhaul needs.

Audora C. en

Grado:

El cliente no dejó un comentario.

Charles C. en

Grado:

My issue was with your website. I reserved an appliance dolley and the location did not have one. The lady at the location says this happens every weekend. You need to advise folks to call and confirm the availability of these accessories. The reason why we rented the truck was to move an appliance. It made the whole process much more complicated without one.

nuri a. en

Grado:

Very kind and helpful staff Thank You !!!

Robert M. en

Grado:

I ordered 12 furniture pads, one of the packs of six were wet and dirty, making them unusable.

Larry H. en

Grado:

Shukia was outstanding to work with.. great customer service. Quick and easy, lots of smiles and confidence in her job. We rent vans for our business (floral shop) and will definitely rent from this location in the future. I will say the passenger's seat was covered in dog hair (or cat hair).. and smelled like a wet dog! Other than that.. great job!!!

Monica M. en

Grado:

El cliente no dejó un comentario.

Elizabeth S. en

Grado:

Use the app it'l speed up the process!

Annabel Lee M. en

Grado:

So easy! The place was really busy but the guy at the front desk (jimmy) was so on top of everything and had us out of there in under ten minutes. I’ll use them again!

Rachel W. en

Grado:

I was a little late and they were totally helpful and held my rental, easy pick up and drop off! Thanks for making my move that much easier.

Maya H. en

Grado:

The lady that works there is amazing. She seems like a character from a novel, I haven’t read yet but would love to! Thank you!!

Austin B. en

Grado:

El cliente no dejó un comentario.

larry w. en

Grado:

Mr. Grayson was most helpful and informative. Everyone was eager to assist. Thank you!

monay t. en

Grado:

El cliente no dejó un comentario.

gary h. en

Grado:

El cliente no dejó un comentario.

Jalen W. en

Grado:

Great service

Preetha N. en

Grado:

El cliente no dejó un comentario.

Taryn L. en

Grado:

El cliente no dejó un comentario.

Brock C. en

Grado:

Excellent customer service and a willingness to go the extra mile. Highly recommend them.

Travis P. en

Grado:

Always amazing service and equipment. They go above and beyond to make your day easier.

Travis P. en

Grado:

This location's staff is always wonderful, helpful and hardworking. We've used them multiple times and will continue to as long as we live ITP Atlanta.

Luis Felipe R. en

Grado:

El cliente no dejó un comentario.

Kayla S. en

Grado:

El cliente no dejó un comentario.

Reid B. en

Grado:

Location is hard to find. Not very well marked. All the vehicles are parked out of site. We had to call to get better directions to be able to locate.

ROBERT D. en

Grado:

Great accomodations by Shakia our Care specialists..

Lee A. en

Grado:

El cliente no dejó un comentario.

Jocelyn C. en

Grado:

El cliente no dejó un comentario.

larry w. en

Grado:

Good customer service in and out fast.

JAMIE V. en

Grado:

Staff here were AMAZING! Great experience all the way around!!!

Sharrod M. en

Grado:

El cliente no dejó un comentario.

Sherri S. en

Grado:

El cliente no dejó un comentario.

Chad C. en

Grado:

Slow. Unprofessional. Unmotivated.

Adrian T. en

Grado:

I only have positive things to say about my experience. Great customer service, a clean van - I will definitely be using y'all again given the chance.

Warren W. en

Grado:

outstanding service. good folks

Brian M. en

Grado:

My second time using this location for a uhaul, great service both times. Thank you!

STEVEN K. en

Grado:

Was very accommodating

Nathan G. en

Grado:

El cliente no dejó un comentario.

Maxwell J. en

Grado:

Great staff and location. Everyone was knowledgeable, friendly, and quick. I'd recommend in a heartbeat.

Rakell G. en

Grado:

El cliente no dejó un comentario.

Andrew d. en

Grado:

El cliente no dejó un comentario.

melissa r. en

Grado:

El cliente no dejó un comentario.

joe m. en

Grado:

El cliente no dejó un comentario.

Omar S. en

Grado:

An additional 84.00 dollars was taken out of my 51.70 was taken out of my acct for an extra day charge. I had just enough funds for the specific day so this caused an an overdraft with my acct. the charge was refunded but this caused me more than what it should have been. The location is nice however this caused me to have a negative experience.

Samara J. en

Grado:

Be upfront with the charges that the customer will incur. I was charged extreme rates and without my consent. When calling customer service I got the worst response. I will never use Uhaul AGAIN!!!

Ryan L. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

El cliente no dejó un comentario.

Nicholas L. en

Grado:

I had not problems, seemed like a bunch of good helpful folks, way better than those idiots at Peter's Street. I will happily drive an extra 3 miles out of my way to come to this location.

monique s. en

Grado:

El cliente no dejó un comentario.

mary h. en

Grado:

El cliente no dejó un comentario.

Sean B. en

Grado:

El cliente no dejó un comentario.

ANTONIO T. en

Grado:

Staff is amazing and she a one woman show and on tip she get it done love it

Vashun L. en

Grado:

El cliente no dejó un comentario.

corliss a. en

Grado:

They have an awesome and honest staff working. This is experience was by far the best.

Tal Y. en

Grado:

El cliente no dejó un comentario.

john b. en

Grado:

El cliente no dejó un comentario.

Scott F. en

Grado:

Great service and very smooth process. Will be back when needed for sure. Thanks!

Rashena S. en

Grado:

I had the best experience. The staff where nice and friendly. The process was easy picking up and dropping off. I couldn’t recommend any better. Best customer service !!!

marcos m. en

Grado:

El cliente no dejó un comentario.

Mohammad S. en

Grado:

Best U-Haul place ever!!! I can’t believe how well this place is managed! So professional and personal at the same time !!! They even have a sense of humor!!! Derek was great and he even freshen my truck up! It smelled amazing when I left the uhaul lot!!!! Thank you ???? for great customer service 5 stars location for real !!!

Kwanda F. en

Grado:

No one came out to the truck to check us out. I dropped the truck off at 2:00 pm and then recievied an e-mail stating that I was charged 30.00 for dropping the vehicle off at 7pm when I indeed returned the truck 3 days earlier. It took 2 different phone calls to handle the fraudulent charge becuse the people you have working do not know their jobs and how to problem solve accordingly.

LASONDRA P. en

Grado:

The truck smelled amazing upon entering! The staff was friendly knowledgeable and helpful Thanks!

KRYSTLE B. en

Grado:

Wonderful location and friendly service! Would definitely recommend the location.

Tara S. en

Grado:

El cliente no dejó un comentario.

Adam E. en

Grado:

El cliente no dejó un comentario.

Darren G. en

Grado:

Excellent customer service. The staff there stayed past closing time for me to rent a truck and were happy to do so. I will definitely use this location again and will highly recommend it to all my friends.

Belinda F. en

Grado:

Have more than one person, helping out each customer.

Jason M. en

Grado:

Great Customer service and great flexibility. Gentleman I worked with was genuine and ensured all went smoothly. Will definitely come back next time I need a uhaul.

Latasha L. en

Grado:

El cliente no dejó un comentario.

Sergio A. en

Grado:

My dolly and blankets were not loaded. The back driver's light on the car dolly was not working. I could not drive in the dark after being stopped in LA by a state trooper who gave me a warning. My trip took 3 days.

donald b. en

Grado:

The attendent cleaned and freshened the truck cab and offered me suggestions on anything else that I might need for the move. I was in and out on the return and the truck pickup was quick as well.

Kevin A. en

Grado:

Extremely helpful, gracious, and accommodating. Excellent experience!

skylar r. en

Grado:

I had filled out the request online to save time but when we got there it still took about 45 minutes because there was some mix up. Not happy with that

william f. en

Grado:

MDJ was helpful and allowed me to drop the trailer. The place originally selected in the reservation, Ale's, would not take the trailer and sent me to MDJ who took it. I should not be able to select Ale's online if they cannot take it.

Gina B. en

Grado:

El cliente no dejó un comentario.

Tyler S. en

Grado:

El cliente no dejó un comentario.

Katherine J. en

Grado:

El cliente no dejó un comentario.

adriana g. en

Grado:

El cliente no dejó un comentario.

Andrew W. en

Grado:

El cliente no dejó un comentario.

Ashley S. en

Grado:

El cliente no dejó un comentario.

edward c. en

Grado:

El cliente no dejó un comentario.

alexandra h. en

Grado:

El cliente no dejó un comentario.

gilad f. en

Grado:

Because the ratings above pertain to the second U-haul location I visited, they do not reflect my overall experience. Please see below: While the Memorial Drive location and staff were fantastic, the location I visited prior to this one, on Peters Street, was terrible. I called multiple times, beginning the week before my scheduled pickup, to confirm the reservation and the appropriate trailer size. Despite checking in a number of times, the trailer I had reserved was unavailable upon my arrival. This was incredibly inconvenient, as our move was scheduled for early the following morning. The staff were entirely apathetic and suggested that I drive myself to the Memorial Drive location to see if my reserved trailer would be available there. They failed to offer to call the Memorial Drive location on my behalf, or to organize a drop off of the trailer at the Peters Street location. Upon arriving at the Memorial Drive location, I realized that one of the employees at the Peters Street location had quoted me a price that was a full $100 less than what it should have been. I was quoted $97 for a rental that normally costs $200. Overall, I was incredibly disappointed by the service I received at the Peters Street location. The staff were unorganized, apathetic and seemed to care very little about upholding any sort of functional business model. Had I not been constrained by my scheduled move the following morning, I would not have followed up at the Memorial Drive location and would have utilized another moving company. I will not be using U-haul in the future - this experience cost us both time and money that could have been better spent elsewhere.

laurn f. en

Grado:

Clean the pissy chairs in the office lol

GERALD F. en

Grado:

El cliente no dejó un comentario.

jarvis b. en

Grado:

El cliente no dejó un comentario.

Dan R. en

Grado:

The staff was very friendly and helpful.

Anthony S. en

Grado:

El cliente no dejó un comentario.

debra l. en

Grado:

Everything went well, even with a power outage. Thank you!

Sheron L. en

Grado:

You all were Excellent!!!! Thanks for the excellent customer service.

larry w. en

Grado:

Derrick is the best ever!!! He was attentive and refreshing! This is the best Uhaul place ever! I will never go anywhere else! The equipment was so clean !! I felt like I was the center of attention even though the office was crowded! Wow great experience!!