Customer Reviews for MDJ Grayson Auto Sales
(U-Haul Neighborhood Dealer)

1,650 reviews

1096 Memorial Dr SE   Atlanta, GA 30316

(404) 523-9788

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: 10 am–2 pm

Services at this Location:

Contact Us

(404) 523-9788

1096 Memorial Dr SE
Atlanta, GA 30316

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: 10 am–2 pm
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great experience as always!

BRITTNEY W 
Rating:
5.0

Customer did not leave a comment.

jason s 
Rating:
5.0

My email did not have a return time on it.

Rena S 
Rating:
5.0

Amazing customer service from the team, though I couldn’t find it at first but once I did l - they were amazing and helpful! Love it !

Jessica G 
Rating:
5.0

The lady at the desk had an attitude. I understand it’s early in the morning and you may not want to be there, but turn it on and turn it off and keep it professional. Other than that, I enjoyed my experience.

LaKesha Q 
Rating:
5.0

Customer did not leave a comment.

Bob C 
Rating:
3.0

Customer did not leave a comment.

Tiffany W 
Rating:
5.0

The location was convenient. The staff was very friendly, helpful and accommodating. I would recommend this location.

devine m 
Rating:
5.0

Customer did not leave a comment.

Marcella B 
Rating:
5.0

All good

Don F 
Rating:
2.0

Imposing a 50 mile minimum on the rental, when it wasn't disclosed by the agent booking is reprehensible. Then trying to charge for 4 gallons of gas plus a $30 fueling fee for a 22 mile drive, when the gas was replaced by the customer and has proof the gas replacement, is beyond wild. Where does it take 4 gallons of gas to go 22 miles total? Never again will I use this location.

Craig G 
Rating:
5.0

Very easy online check in so there was nothing to do when I arrived except to pick up my truck and head out. Same thing on the return. Dropped it off and everything was check and the final bill was emailed to me. Very helpful staff at the office and in the yard!

David S 
Rating:
5.0

Customer did not leave a comment.

Aneetrece M 
Rating:
5.0

They had the U-Haul ready and even waited for me to arrive before they closed!

Tameka S 
Rating:
2.0

Customer did not leave a comment.

HERSHELL B 
Rating:
4.0

The staff was competent and efficient but not polite or professional (taking personal calls, vaping). With so many places to rent nearby we will choose a different location next time.

Amber M 
Rating:
2.0

Customer did not leave a comment.

Joseph D 
Rating:
4.0

Customer did not leave a comment.

Melissa F 
Rating:
5.0

Quick response and recommendations. Made the process easy!

Christopher S 
Rating:
4.0

Customer did not leave a comment.

Andrew L 
Rating:
4.0

Excellent service! Thanks

Donald S 
Rating:
3.0

Customer did not leave a comment.

Johnny M 
Rating:
5.0

Customer did not leave a comment.

Zackery R 
Rating:
5.0

Customer did not leave a comment.

Michael J 
Rating:
5.0

Customer did not leave a comment.

Rodney C 
Rating:
5.0

Customer did not leave a comment.

Kentavis W 
Rating:
5.0

Customer did not leave a comment.

William K 
Rating:
5.0

Great customer service and the van was clean! Will be renting from them again. Thanks!

BRITTNEY W 
Rating:
1.0

Overall at this location the dealer was very rude and unprofessional. Customer Service was horrible.

Lisa H 
Rating:
1.0

Customer did not leave a comment.

SERGIL M 
Rating:
5.0

Not a thing Rush was a great person to deal with

Tirro l 
Rating:
5.0

Customer did not leave a comment.

Cymone G 
Rating:
5.0

Very easy. Very professional. Will use again.

Sean I 
Rating:
5.0

Customer did not leave a comment.

Brooke R 
Rating:
3.0

First truck had a tire audibly leaking area. Front left tire had 28 lbs of air. I had to return the vehicle after adding air and it continually dropping air pressure.

Scott M 
Rating:
4.0

Customer did not leave a comment.

Greg J 
Rating:
3.0

Associates were nice. But they didn’t have the truck we reserved. However, they offered us a bigger truck same price. And turned out we actually needed the bigger truck. I didn’t like the location of where we picked the truck up.

Vivian L 
Rating:
5.0

Customer did not leave a comment.

marsha m 
Rating:
5.0

The Customer Service was impeccable. Both of the employees were pleasant and I was able to pick up the equipment quickly and efficiently. I appreciate above average customer service. Keep up the great work.

Kimberly F 
Rating:
5.0

Excellent customer service

marsha m 
Rating:
1.0

I returned the vehicle at 1/4 tank of gas, which is what I took it out at. I put 35 miles. I was over charged at a new total of $111. It should have been $50 total. $35 for rental +insurance. And mileage. I want a refund

Evan S 
Rating:
5.0

Keep doing what you're doing.. good work...

LEON T 
Rating:
5.0

It was great. The person who organized everything was efficient, helpful and professional.

Jennifer T 
Rating:
5.0

they was amazing, even after already being closed they sent someone out to help us and rent what we needed. very nice

GEORGE S 
Rating:
4.0

it rained 100% of the time that i had the truck. the driver side windshield wiper was broken and kept coming off. i spent more time on the side of the road fixing the wiper than i did driving the truck.. not to mention the fact that i was SOAKING WET due to the malfunction. very inconvenient. very frustrating.

amber c 
Rating:
5.0

Customer did not leave a comment.

Shakeyra B 
Rating:
4.0

this is an easy location to get in and out of. the truck was great to drive, worked fine and was clean when we picked it up. they have parking available if you need to leave your other vehicle there. very efficient office staff who got the paperwork done quickly. very happy with our experience.

Sharon J 
Rating:
5.0

Customer did not leave a comment.

Liz U 
Rating:
4.0

Excellent service from staff.

Kevin B 
Rating:
3.0

Great person manning this place - very busy but really concerned about the customers!

allan W 
Rating:
4.0

The 10 foot truck we rented broke down and we had to bring it back to get another one. It was inconvenient for so many reasons.

Marcelyn L 
Rating:
5.0

Customer did not leave a comment.

Nicholas C 
Rating:
5.0

Customer did not leave a comment.

Nathan A 
Rating:
5.0

Parking

Derrian A 
Rating:
4.0

Friendly with a Great Attitude.

Michael D 
Rating:
5.0

Customer did not leave a comment.

WALTER C 
Rating:
5.0

My Entire experience was everything. Very friendly and knowledgeable. I will be using you all for all my U-Haul needs.

Manya W 
Rating:
5.0

Customer did not leave a comment.

Christine K 
Rating:
1.0

This branch charges me cleaning fee while the truck was clean Terrible customer care

Ali N 
Rating:
5.0

The front desk is very kind!!

Twyla S 
Rating:
2.0

The staff seemed unprepared. Customer service was virtually non-existent, leaving me feeling neglected and undervalued as a customer. The lack of communication and professionalism was truly disappointing and soured my impression of U-Haul completely.

Randy M 
Rating:
5.0

Customer did not leave a comment.

Janine C 
Rating:
5.0

Customer did not leave a comment.

Michele H 
Rating:
3.0

The people were friendly and efficient.

James H 
Rating:
5.0

This location went above and beyond! After placing my reservation at another location that was still not open after my pick up time, I was able to reschedule to this location. I made it to the store 15 mins early & they were still accommodating. I was greeted by Shannon as I entered & she explained the process in detail with a smile & was so personable. I then got the keys & the truck was already running with the heater going, immaculately cleaned & smelling good. I have rented U-Haul’s before but never have I received this type of service & rental. If needed, I will definitely use this location again. I highly recommend them.

Kahlia J 
Rating:
5.0

Customer did not leave a comment.

Evan S 
Rating:
5.0

Customer did not leave a comment.

Jeffery M 
Rating:
5.0

Grayson Auto Sales did a very good job with our rental. They were efficient and handled our rental well. I would certainly use them again should I need a U-Haul in Atlanta, Ga.

Judy G 
Rating:
5.0

Customer did not leave a comment.

latonious r 
Rating:
5.0

Customer did not leave a comment.

Rachel S 
Rating:
5.0

They always provide top tier service !

Shamaria F 
Rating:
4.0

It would have been nice to start with more than 1/8th of a tank of gas, but otherwise great experience :) I also booked the movers through the U-Haul website, but sadly that experience was not so great. Would not use those movers again.

RACHEL R 
Rating:
1.0

Customer service when we returned female at desk was very rude other attendants were non chalant and the office smelled of weed

Charles M 
Rating:
5.0

Staff was extremely helpful and friendly! After Home Depot cancelled 2 of my reservations last minute, I searched for other U-Haul rental businesses and am so happy to went with this one! 100% would recommend to friends and family for their future moving needs.

Rosalie J 
Rating:
5.0

Customer did not leave a comment.

Steve R 
Rating:
5.0

Customer did not leave a comment.

Keyerra C 
Rating:
3.0

The truck was making sounds, it was not completely full of gas, customer service was not very good on the phone and in person and they did not put the dolly in the truck that I paid $7 for.

Aris M 
Rating:
5.0

Not charge so much per mile.

gregg s 
Rating:
5.0

Customer did not leave a comment.

latonious r 
Rating:
4.0

Customer did not leave a comment.

Criag S 
Rating:
3.0

The gentleman at the location was great. Fast. Friendly.

Charles H 
Rating:
5.0

Customer did not leave a comment.

Thomas W 
Rating:
3.0

Customer did not leave a comment.

Pamela F 
Rating:
5.0

Customer did not leave a comment.

Christopher H 
Rating:
5.0

Customer did not leave a comment.

Demetrius A 
Rating:
5.0

Very friendly and helpful. They made my move so much easier with their professional suggestions

Kevin M 
Rating:
5.0

Shannon is absolutely amazing!!! Excellent customer service, friendly and helpful.

Damien W 
Rating:
4.0

Customer did not leave a comment.

Etin O 
Rating:
5.0

Mirror was broken, otherwise great. My favorite atlanta uhaul location.

David T 
Rating:
5.0

Customer did not leave a comment.

Keary M 
Rating:
5.0

Keep up the good service

Marcell B 
Rating:
5.0

Patient, fast and understanding

jeremiah w 
Rating:
5.0

Nothing

cynthia b 
Rating:
5.0

N/A

Marcell B 
Rating:
5.0

The young man that helped me was so helpful and smart. He multitasked so well and I would definitely use this place again.

Kashia A 
Rating:
5.0

Clean, efficient, competent employees. My agent there, his name is Rush' was very professional, even though he had to multitask while checking me out, he never missed a beat. These people @ MDJ Autosales Grayson know their job and preform it well. If you want to rent a truck w no fuss or bullsh_t...make this your first and last stop. 2 thumbs up. 👍 👍

Clifford C 
Rating:
1.0

The staff was incredibly rude. He told me I look nothing like my license and asked if I'm sure it's me. The truck was missing the gas cap and the check engine light was on. There was a large dent in the hood and a whole I'm the bed of the truck so if it rains everything will be damaged. The staff need training.

Charlie D 
Rating:
3.0

Customer did not leave a comment.

Susan A 
Rating:
5.0

Staff is very pleasant, they are very understanding & try to work with you the best way they can to accommodate the customer.

Cymone G 
Rating:
5.0

Thanks for let me rent the truck and yes it was clean n fresh

Kimyonna H 
No reviews have been submitted for this location.

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