Comentarios de los clientes para McFarland 400 Storage

Very thing went very smoothly

The trailer I rented towed very easily behind my truck . I almost forgot it was behind me . The cost difference between returning to the starting location vs one way shouldn't triple in price.

Good value

I did the online reservation, but still had to call when I got there to get the key. I was also charged for insurance that I did not opt for.

Your staff was very nice, helpful, and seemed very organized. Welcomed questions and responded accordingly. It would be helpful if the sign to your entrance was before your driveway coming from around that bend. By the time you see your sign you pass it. Nit picky I know, just a suggestion. Thank you and was a totally positive experience.

Great service. Prompt and very attentive, professional and overall great location. I will use this location again. George Hall Satisfied customer.

I had a unit for several years. Never had a problem & the office staff was always helpful & professional. I would highly recommend.

Keep up the good work ! Loved the web checkout and checkin

Nice and smooth experience.

All of the folks I dealt with while I was there were kind and helpful. I have already sent other people there. Thanks!!!

Andrew and Shane were wonderful to us. Moving can be very stressful but they made it much easier. We would definitely recommend this location to anyone who is needing a truck or storage!

Rental number was 83392062. The agent who reserved it on the phone, Andrew, was nice. The agent when I rented it was Shane and he was terribly rude. I also put fuel in the truck and I need a refund of that charge or I will file legal action.

Overall a very nice experience very clean and conveniently located near our home

Truck dirty outside only.

Nothing I can think of.

Nothing to improve on. This is a top u haul location in Cumming. Stay away from a Star Storage a real redneck u haul location

Great service.

We feel we were charged by at least 10 more miles than we drove. a tire light came on covering the odometer though and we returned after hours so we cannot prove it. However, our round trip destination was only 72 miles. Even giving an extra "in doubt" of a couple of miles we should not have been charged the amount we were charged. If you use this location, be sure to watch your miles!

All good

There were ants in the cab of the truck that crawled all over me while driving for 4 hours. Not what I paid for!

Easy experience!!! Very nice employee!!

No issues, everything went well.

I just noticed we were charged insurance. We did not agree to the cost during online booking. Please credit the cost to the account.

The guy was really nice and very friendly

Outstanding customer service!!!

Great staff, very friendly and accommodating.

I wouldn't know where to begin. I will not use U-Haul for any equipment or towing ever again.

Very friendly and helpful.

Always great to deal with!

This location is fantastic! Great service. Rox

I honestly can't believe you're charging me the full amount after the battery was dead . I called U-Haul which was suggested by the McFarland location. They never showed up after two hours. I had to Pay someone $10 to use their battery bag to jumpstart me. Unbelievable

Everything worked out well. He respected distancing and wearing a mask. My reservation changed 3 times and it all worked out. Thank you!

very fiendly and good service.AMAZING

The guy who run the business is racist and act like an asshole. Bad actitud.

Very friendly and prompt service. I will definitely used them again and refer U-Haul.

Please try to speed up the approval process after the customer arrives for pick-up using their phone/mobile app. I had to wait more than 15 minutes and for some reason provide a different payment method because the chat agent told me that the original payment method did not go through, even though I provided a valid credit card.

Shane and his crew were great to work with - highly recommend this location!!!

All good. Thanks.

Outstanding Service. I was in a bind and this location came through. I needed a trailer rather quickly so I called and they had one. I was there in about 10 minutes and they had it ready for me and the paper work was in hand and trailer hitched to truck about 5 minutes later and I was on my way. Thanks to the lady on the phone and the gentleme. that helped me hook it up and then un hook it when I returned it about 2 hours later.

I rented for 1 day and I got charged for 2 days. I called and informed that I had a dog situation and could not come and came late about 30 mts and you said your next rental was at 12.30pm. It's very unfortunate that you do this me. I am your regular customer.

Great and professional service.

Windshield blades weared off and broken. Hard to see and drive safe when rain.

service was excellent, truck interior could be a bit cleaner

Fix the air conditioning in the truck

Easy and a great experience

Had trouble getting through the gate, and then was told to take the trailer up to the last row and take it off- again no help.

Great experience and very helpful.

Very efficient and professional

The customer service representative was helpful and able to answer my questions and provided the assistance I needed.

Friendly staff. Very helpful. The unit was clean and ready to move in.

We have worked with this facility for over seven years, and had a storage unit this last year. Our experience here has been excellent. I would definitely recommend this Uhaul facility.

The cost-to-value ratio was great. Not fancy, but effective.

Very helpful...….

Storage room was not as clean as we expected it could be. Spider webs and such but overall everything was ok.

Between my father and I we have rented from this location several times indoor , outdoor and uhaul equipment and have always been 100% satisfied with the service we receive from the staff.

Great place, used for years. No problems

Love it... easy access and my things were safe. I do think I smelled some moisture but for the most part it was a great experience

Andrew is the best. He is very professional and always helpful. Thanks for making this transition go smoothly.

Very friendly helpful people not to mention convenient storage unit.

Excellent customer service , very friendly. Clean facility.