Comentarios de los clientes para Marks Auto Repair

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Marks Auto Repair

Clasificación general:

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Laury G.
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The person was very pleasant, courteous and the pick up was great

James A.
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El cliente no dejó un comentario.

Kouame K.
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El cliente no dejó un comentario.

PETER A.
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El cliente no dejó un comentario.

Robert G.
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Make sure the van's fuel tank is topped off.

David R.
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The tow dolly was ready to pick up at 8am as I requested. It was in very good condition. The service rep processed the rental paperwork quickly and then showed me how to hitch it up to my tow vehicle. Then checked that the lights worked properly. The tow dolly worked perfectly for transporting my car to a new location. I returned the dolly to the rental location that evening. Everything worked out at a reasonable cost. No issues.

judy W.
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El cliente no dejó un comentario.

Todd L.
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El cliente no dejó un comentario.

Serena C.
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El cliente no dejó un comentario.

Lars V.
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Check for damage

Hunter H.
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El cliente no dejó un comentario.

Abdallah M.
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Employees were terrible disrespectful over the phone with personal concerns & behalf and also incredibly rude....

CHAD M.
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El cliente no dejó un comentario.

Moua X.
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I requested 4 hours of use for rental qith email confirmation. I was charged 16 hours instead. I had even told the owner i would have the equipment back in 4 hours yet my billed contract and statement showed 16 hours.

Paul S.
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Quick and courteous, come around the backside instead of coming in off memorial drive

Austin D.
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El cliente no dejó un comentario.

Deon S.
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El cliente no dejó un comentario.

MAX B.
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El cliente no dejó un comentario.

AARON N.
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El cliente no dejó un comentario.

Nick K.
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El cliente no dejó un comentario.

MICHAEL B.
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This was the first time I had to return a rental back to the location I got it from instead of the location closest to me. I found that odd.

John S.
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I was very impressed with everything ready to go. I guess I would have liked a little tutorial on where everything is on the truck, such as the emergency brake. One of the 12 Volt outlets did not work and my Garmin ran out of battery. I found another one in the truck when I had to stop. Overall the location was great and the woman handling my truck was extremely efficient.

ROBERT W.
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The employees were courteous and helped me as soon as I arrived. They processed paperwork quickly and did all the hook-up for me. I was in and out within 10 minutes. They get a 10 on my scale from all vantage points. I have been to other u-haul locations in Philadelphia and Atlanta that were a 0 in comparison.

Olivia K.
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Thank you for the great experience!

Kenneth K.
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El cliente no dejó un comentario.

kevin P.
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El cliente no dejó un comentario.

Vincent W L.
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El cliente no dejó un comentario.

Katherine B.
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El cliente no dejó un comentario.

Thomas S.
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Mark's Auto Repair was very helpful. Thanks

anne L.
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El cliente no dejó un comentario.

Rick R.
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Quick, easy pickup.

Charles B.
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El cliente no dejó un comentario.

John B.
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Absolutely nothing. Your next customer will be as content as me. I was very happy with everything. I would use this Uhaul service again. Thank you so much!

Sally L.
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After a quick check in, they attached everything and I got on my way. Very nice employees! I would be helpful to have been told how to unhook it upon return.

Peggy B.
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El cliente no dejó un comentario.

Robert K.
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El cliente no dejó un comentario.

Yong Dao Y.
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Great service!

David S.
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El cliente no dejó un comentario.

Richard A.
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Trucks very clean, work decently, but it's time to get newer trucks. That will help with gas/mile efficiency. Truck a little bit too shaky and bumpy also. Overall this location offered me a good rental experience.

STEPHEN H.
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El cliente no dejó un comentario.

Aric S.
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El cliente no dejó un comentario.

Judith V.
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El cliente no dejó un comentario.

Todd F.
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It was all great start to finish

matt K.
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El cliente no dejó un comentario.

Melissa S.
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El cliente no dejó un comentario.

Dina M.
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El cliente no dejó un comentario.

Steven H.
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El cliente no dejó un comentario.

Susan P.
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El cliente no dejó un comentario.

jorge M.
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El cliente no dejó un comentario.

jim T.
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El cliente no dejó un comentario.

Joshua C.
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El cliente no dejó un comentario.

BRENDA P.
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El cliente no dejó un comentario.

Michael B.
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El cliente no dejó un comentario.

Emily M.
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El cliente no dejó un comentario.

Jeff S.
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El cliente no dejó un comentario.

Michael W.
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The trailer had potting soil inside and we had to clean it out. Staff very helpful with hooking up and making sure lights worked.

Jerry W.
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El cliente no dejó un comentario.

Thomas R.
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El cliente no dejó un comentario.

Carol J.
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El cliente no dejó un comentario.

Brad L.
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Excellent service. Easy and quick pick up.

Jordan K.
Clasificación:

We had a very poor experience - due to process and not necessarily the location we visited. We rented a trailer from another location. When we arrived at the 1st location, we were told to go to this location. It would have been nice to be told ahead of time we needed to switch locations. When we got to Mark's Auto Repair, it was closed for the Memorial Day Holiday so we tried to use the app to do mobile pickup but it wouldn't work so then we had to call and struggled to get through IVR to actually talk to someone. When we finally talked to someone, we were told we had to talk to someone else. Then that person had to get manager approval to remotely release trailer. We had to hook the trailer up ourselves and send pictures of hook up. We were told we couldn't text the pictures, we had to email them but the file was too big while still on the phone so we had to hang up and send picture. We asked for the phone number of the person (Joann Leu) helping us and she said she would call us (wouldn't provide number). Ten minutes after sending the pictures and no call back, we called again and then had to share everything again with a new person. Seven minutes into the call with the new person, Joann called back and said we were released to go. While we eventually received our trailer, there are many opportunities for improvement in this process. Definitely not a good customer experience.

tom B.
Clasificación:

All Good. Location is very customer friendly.

Barbara M.
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I checked back in on phone improperly and called Customer Service and they said, "too bad. You did it wrong. You will be charged a late dropoff fee. I can't help you". Very rude customer service. I actually dropped off two hours early.

Matt B.
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El cliente no dejó un comentario.

JOANN S.
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El cliente no dejó un comentario.

Greg W.
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Same thing. Easy and quick drop off.

Bryan H.
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El cliente no dejó un comentario.

Gordon S.
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El cliente no dejó un comentario.

karl P.
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El cliente no dejó un comentario.

Dave B.
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El cliente no dejó un comentario.

Douglas H.
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El cliente no dejó un comentario.

WAYNE G.
Clasificación:

As always, first rate service from Marks Auto.

David G.
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With current events being what they are, I don't know what you can improve on. Preserving safety of your employees as well as customers, well done. I'm very satisfied.

Amy F.
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Quoted online that the total would be $80 and got charged $139 as they charged a rental rate plus a service fee rate too so totally not what I was expecting.

Paul N.
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I dropped the tow dolly during business hours, the lady at the location was very helpful. I dropped the truck after hours. The person at the toll free number was great, she walked me through the online drop off procedure on my iPhone. She was just the beat customer service person.

Stephen F.
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great customer service, this was not my original location preference but it did work out.

Randall F.
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El cliente no dejó un comentario.

Justin V.
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Trucks should start with a full tank of gas so you are not guessing how much fuel you need to put back in

Mark W.
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El cliente no dejó un comentario.

James S.
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El cliente no dejó un comentario.

Chad P.
Clasificación:

Friendly service.

Vicki M.
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El cliente no dejó un comentario.

Dave A.
Clasificación:

El cliente no dejó un comentario.

Allen B.
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El cliente no dejó un comentario.

Brian F.
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Great customer service and flexibility to accommodate my schedule.

Brian F.
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El cliente no dejó un comentario.

Nicole M.
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Very easy. Very friendly. Would definitely recommend!! Thank you!

Dan T.
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The young lady who greeted me was prompt and most courteous and just a very delightful person and I could not of been more satisfied! I would happily recommend this U-Haul dealer to anyone!

Steve M.
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This location is well run, highly professional and terrific people. They do a great job and care about their customers.

bob H.
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Very professional & courteous. Great job!!!

Tom B.
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El cliente no dejó un comentario.

Lowell F.
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El cliente no dejó un comentario.

Ron H.
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El cliente no dejó un comentario.

MARK D.
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Fast and friendly!

Andy H.
Clasificación:

Great service. Easy to access and get checked out and checked in.

Randy S.
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El cliente no dejó un comentario.

Tracy S.
Clasificación:

Nothing perfect as is

Jeanne W.
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El cliente no dejó un comentario.

Chelsea K.
Clasificación:

El cliente no dejó un comentario.

der L.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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