Comentarios del cliente para Marks Auto Repair

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Marks Auto Repair

Grado total:

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Vicki M. en

Grado:

El cliente no dejó un comentario.

Dave A. en

Grado:

El cliente no dejó un comentario.

Allen B. en

Grado:

El cliente no dejó un comentario.

Brian F. en

Grado:

Great customer service and flexibility to accommodate my schedule.

Brian F. en

Grado:

El cliente no dejó un comentario.

Nicole M. en

Grado:

Very easy. Very friendly. Would definitely recommend!! Thank you!

Dan T. en

Grado:

The young lady who greeted me was prompt and most courteous and just a very delightful person and I could not of been more satisfied! I would happily recommend this U-Haul dealer to anyone!

Steve M. en

Grado:

This location is well run, highly professional and terrific people. They do a great job and care about their customers.

bob H. en

Grado:

Very professional & courteous. Great job!!!

Tom B. en

Grado:

El cliente no dejó un comentario.

Lowell F. en

Grado:

El cliente no dejó un comentario.

Ron H. en

Grado:

El cliente no dejó un comentario.

MARK D. en

Grado:

Fast and friendly!

Andy H. en

Grado:

Great service. Easy to access and get checked out and checked in.

Randy S. en

Grado:

El cliente no dejó un comentario.

Tracy S. en

Grado:

Nothing perfect as is

Jeanne W. en

Grado:

El cliente no dejó un comentario.

Chelsea K. en

Grado:

El cliente no dejó un comentario.

der L. en

Grado:

El cliente no dejó un comentario.

doug L. en

Grado:

Very efficient and friendly. Good Job.

Tim W. en

Grado:

Much better customer service is needed. Got a major run around trying to rent this piece of equipment. Very frustrating!! The equipment itself worked well.

George S. en

Grado:

El cliente no dejó un comentario.

Thomas H. en

Grado:

El cliente no dejó un comentario.

Zachary B. en

Grado:

I had to pick up my Truck at Marks, beacause Grand Rental Station in Appleton, coded my truck incorrectly. So the app didn’t work. I had to wait for 45 min on customer service and it cut into my rental time. And I was only refunded a dollar. The Marks Auto experience was perfect.

Greg L. en

Grado:

I rented a small covered trailer and it was waiting for me with the contract filled out. All I had to do was provide my DL and credit card and I was on my way. And the manager made sure the trailer was properly (safely!) connected and that lights worked as intended. Great experience, I will recommend this location.

John R. en

Grado:

El cliente no dejó un comentario.

Christina F. en

Grado:

El cliente no dejó un comentario.

James B. en

Grado:

El cliente no dejó un comentario.

Rick R. en

Grado:

No comments.

Brian N. en

Grado:

Location was OK, but I did not get the truck size nor pick-up location that I had selected in the on-line reservation process - why does the website let you reserve something that is not available?

Timothy M. en

Grado:

We dropped the trailer off after hours because they close at 4pm. We dropped it off late because we didn't know we should just drop it off and put receipt in the key drop box. I called yesterday to figure this out. My husband works until 7 pm every day. More communication of the drop off process would have been great.

Brent B. en

Grado:

El cliente no dejó un comentario.

Andrew W. en

Grado:

Very helpful aligning me and hooking up the trailer for me. It was mostly self explanatory, but it would have been nice if they at least told me how to disconnect it. Otherwise, very helpful very nice.

Kurt D. en

Grado:

El cliente no dejó un comentario.

George D. en

Grado:

Excellent!!

Christopher L. en

Grado:

El cliente no dejó un comentario.

Kyle C. en

Grado:

El cliente no dejó un comentario.

ALAN L. en

Grado:

Shop and lot area very well kept. Employee made me feel welcome and at ease with the whole process. Parking area very easy to negotiate (important with an unfamiliar vehicle/trailer) Thank you for a great rental experience!

scott K. en

Grado:

El cliente no dejó un comentario.

George D. en

Grado:

ALWAYS great to work with.

sue E. en

Grado:

El cliente no dejó un comentario.

WAYNE G. en

Grado:

El cliente no dejó un comentario.

Robert C. en

Grado:

The woman behind the counter was very helpful, and she did a great job hooking up the trailer to my SUV. Nice folks.

JAMES C. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

The truck was well maintained but there were a few debris inside the truck including a few nails and screws but otherwise a good experience!

michael B. en

Grado:

The place was never plowed almost got my car stuck in the snow and the transmission was messed up

ramona M. en

Grado:

It was near closing time but Sheila really helped me out! I appreciated it very much!

ken V. en

Grado:

This time received a newer truck with only 13,000 miles on it. Ramp slid in/out easily, very clean inside. Great truck. Thank you.

Ricardo C. en

Grado:

Make sure to not double charge customer. I had already picked up a truck on another location with same reservation. This location never saw my face, but it did charge me for a rental. Nevertheless, at the end all was resolved with a refund. Thank you for that.

Jon A. en

Grado:

Marks Auto Repair made it about as easy as possible to rent a U-Haul and everything went smoothly.

shelly J. en

Grado:

We rented a covered trailer. The woman running the office was awesome. She came out with us and helped hook it up. Ww didn't expect that!

Clayton S. en

Grado:

El cliente no dejó un comentario.

Keith L. en

Grado:

El cliente no dejó un comentario.

Sharon W. en

Grado:

El cliente no dejó un comentario.

June J. en

Grado:

Person who checked me in was very rude and detached. Told me I had to put gas in the truck even if I went 1 mile that it was full. I went 11 miles and had to put in $12 because it was not full. I only went 11 miles. I highly doubt the truck gets less than 1 mile per gallon. I initially wanted to pick it up at a different location because I had heard how rude she is, but that got rerouted for some reason. Very rude person.

David W. en

Grado:

El cliente no dejó un comentario.

TODD F. en

Grado:

El cliente no dejó un comentario.

William V. en

Grado:

Nothing at Mark's. I have used your service numerous times over the last year and Mark's is the best location I have ever been to.

Gary H. en

Grado:

El cliente no dejó un comentario.

Wei P. en

Grado:

El cliente no dejó un comentario.

AMANDA P. en

Grado:

El cliente no dejó un comentario.

MATHEW H. en

Grado:

Lady that took care of this transaction was awesome. She was informative, prepared and very nice. She was so delightful I'd consider a a date with her lol. I definitely would go back.

David F. en

Grado:

El cliente no dejó un comentario.

Darsey F. en

Grado:

El cliente no dejó un comentario.

Bettyanne E. en

Grado:

El cliente no dejó un comentario.

Casey W. en

Grado:

El cliente no dejó un comentario.

Debbie B. en

Grado:

El cliente no dejó un comentario.

Rick D. en

Grado:

I dropped off after hours, just leaving my key in the box.

Jim S. en

Grado:

Every thing was up to standards. Good job.

Terrance T. en

Grado:

El cliente no dejó un comentario.

melissa P. en

Grado:

great job will definately recommend

Alvin H. en

Grado:

El cliente no dejó un comentario.

FLOYD P. en

Grado:

Marks is a great U-Haul dealer and a great place to get work done.

Jesse F. en

Grado:

Friendly staff. Quick and easy pick and drop off. Thank you for a great first time U-Haul user experience.

Jeffrey M. en

Grado:

Quick service and had what I needed. Clean equipment.

Tracy S. en

Grado:

El cliente no dejó un comentario.

Nancy R. en

Grado:

El cliente no dejó un comentario.

JOANN S. en

Grado:

She seemed overwhelmed/overworked...short with customers, not snotty, just not friendly, caring, kinda a “I don’t give a crap” attitude.

Chrisopher S. en

Grado:

El cliente no dejó un comentario.

Scott R. en

Grado:

Great job nothing to improve

Charles P. en

Grado:

Nice shop. Great service! The people are very helpful and do every thing you need to get on your way! Never had any problems with renting there. Thanks.

Christine H. en

Grado:

El cliente no dejó un comentario.

Steve S. en

Grado:

El cliente no dejó un comentario.

John R. en

Grado:

This was not the location I originally reserved. Original location had to close due to some emergency and I was sent to Mark's Auto repair. Way farther away from where I'm located, a bit of inconvenience.

Ladd T. en

Grado:

El cliente no dejó un comentario.

Melissa P. en

Grado:

El cliente no dejó un comentario.

Richard J. en

Grado:

Rep was quick and efficient. We were on our way in no time. We wanted to upgrade, get a larger trailer, next size up. No problem! The trailer was relatively clean, not spotless (bell pepper in one corner), but no complaints. Not true of drop off in Madison.

Irvin B. en

Grado:

suppose to be open, but closed did not answer posted phone numbers (two different listed) I call u-haul HQ in Phoenix to get instructions as to what to do; spoke to a Cyndi OLSBERG. Very professional and helpful! Gave me instructions as to what to do. Give her a raise!

Dave C. en

Grado:

Good experience, nice woman at station, easy pick up and return!

Jacqueline L. en

Grado:

El cliente no dejó un comentario.

Martin V. en

Grado:

Excellent experience in all ways. A winner here. No suggestions for improvement.

Ryan G. en

Grado:

I only added 6 miles to the odometer, but got charged for 3 gallons of gas. And no I didn't have the truck running for any period of time other than moving it. Find a better way to measure fuel or get trucks that get more than "2 mpg".

Alvin G. en

Grado:

The staff was very helpful, friendly and prompt with getting the paperwork done and trailer hooked up so I could get on my way. The single axle enclosed trailer did not pull very well when empty. The lack of any tongue weight combined with concrete highways had it bouncing completely off the ground when empty. Fortunately I was able to add some weight to the front to make it safer to pull at highway speeds until I got to my destination. Once loaded the trailer pulled fine.

Nikki H. en

Grado:

We have been using the U-Haul rental out of Appleton Area Storage on Mayflower Drive for years and have had zero problems. After arranging our rental with them, we started receiving calls from the Mark's location with the wrong pick up time and wrong order. I spoke with John at AAS and he changed our pick up time and made it a 24 hour rental, not a 48 hour rental. The morning of pick up we were receiving calls from multiple people asking to cancel our rental as we had missed the 830am pick up (which was the wrong time, which we had changed with John days before). I spoke with a man from Mark's about the change and he said it was fine. About an hour later I received a call from a woman who didn't know about the change. This is clearly a rental system issue that U-Haul needs to work on.

JEFFREY P. en

Grado:

El cliente no dejó un comentario.

luis P. en

Grado:

El cliente no dejó un comentario.

luis P. en

Grado:

El cliente no dejó un comentario.

Chris V. en

Grado:

El cliente no dejó un comentario.

JOSUE S. en

Grado:

Stop charging is the environmental fee. It is sucks.

Joe K. en

Grado:

El cliente no dejó un comentario.