Customer Reviews for Main Road Self Storage
(Distribuidor de U-Haul del vecindario)

1,743 comentarios

926 Main Rd   Johns Island, SC 29455

(843) 559-8745

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(843) 559-8745

926 Main Rd
Johns Island, SC 29455

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 5/30/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Very helpful!!!

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane F. 
Clasificación:
4.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

Great Customer Service!!

Chris T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles F. C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cade Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith M. 
Clasificación:
5.0

Staff is amazing

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Palmer J. 
Clasificación:
5.0

Outstanding service as usual.

John S. 
Clasificación:
4.0

Better signage would be good

Frederick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerome W. 
Clasificación:
5.0

El cliente no dejó un comentario.

sarah H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUANE S. 
Clasificación:
4.0

Very smooth return. Friendly and helpful people!

THOMAS H. 
Clasificación:
5.0

Extremely helpful staff, well organized, quick and efficient.

Thomas B. 
Clasificación:
5.0

Awesome staff! Matt is super helpful!!

KURT E. 
Clasificación:
5.0

Had RJ for customer service. Very friendly, welcoming & thorough with check-in. Went over everything in detail. Even went out of his way to strike up a conversation of what sport I coached (he asked because my email is coachfoor) and thanked me for my time being an educator thru sports. Very nice of him !!! There two others working that day, both very friendly and welcoming !!!

Michael F. 
Clasificación:
5.0

This location is the best UHAUL I have ever dealt with.

CHRISTOPHER J. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLIVER F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon D. 
Clasificación:
2.0

They charged me triple the price and had to call multiple times to get it corrected along with waiting a week to get the money back

Andrew B. 
Clasificación:
5.0

The rental was handled in a very friendly but professional way. First class service every step of the way.

DONALD W. 
Clasificación:
5.0

Excelente

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

tiffany B. 
Clasificación:
3.0

fix your app. The section for returns has not worked every time I've tried to use it.

John Y. 
Clasificación:
5.0

Great service,pleasant staff

Trevor N. 
Clasificación:
5.0

Amazing service provided by Sarese...she is pleasant, knowledgeable about the products and an absolute pleasure to work with..Five stars.

Trevor N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric S. 
Clasificación:
5.0

I was impressed with the professionalism & courtesy at this loacatiom. Would strongly recommend to friends !

John C. 
Clasificación:
5.0

Very kind and accommodating folks that help you with your move.

Mack B. 
Clasificación:
5.0

Truck was old and had high mileage. Inventory was limited so we had no alternate choices.

Keith S. 
Clasificación:
5.0

I was extremally disappointed in uhual's service as it pertained to pick-up of equipment. I chose a location close to where I was staying for the weekend. uhual changed my pick-up location, without notifying me, to a location over an hour away. I had no transportation to get to the new pick-up location and uhual was unwilling to transport me or let me use a transport vehicle.

David H. 
Clasificación:
5.0

Outstanding service and facilities.

michael s.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Norris K. 
Clasificación:
4.0

The size U-haul I had reserved was not available at my scheduled pick up time because a u-haul truck had not been returned. Customer service person worked diligently to try and locate another one but was unsuccessful. Rented larger truck for same price, Appears there is a lot of confusion on where trucks are located.

gregory Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim G. 
Clasificación:
5.0

Person that help me saw that I was standing there for a bit thought I was being held by someone else and she immediately helped me and got me out of there. Very friendly and professional.

Dennis K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tucker S. 
Clasificación:
4.0

Ninguno

Alan H. 
Clasificación:
4.0

Just seems strange that a moving company is closed on Sundays, the corporate U-Haul did call and make the extension I needed. Just did not have strong enough signal to do the online checkout at 1030pm when I dropped the trailer off.

Joel H. 
Clasificación:
5.0

Excelente

Stephen C. 
Clasificación:
3.0

The parking spots were way too tight.

Jonathan C. 
Clasificación:
5.0

Was unable to complete check in with the app, specifically with taking and uploading photos. I had to call twice to have a representative help complete the process.

Melanie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANNETTE H. 
Clasificación:
5.0

No improvement needed

CAROL P. 
Clasificación:
5.0

The staff were great. Probably my best u-Haul experience.

Stephen Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quin R. 
Clasificación:
5.0

The representatives at the Main Rd. Location are the friendliest and most helpful I've ever encountered at uhaul. ¡Gracias de nuevo!

David A. 
Clasificación:
5.0

Nothing, could not ask for anything better

warren P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Will B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Islah F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN F. 
Clasificación:
2.0

Charged extra money and could or would not fix the bill cost me another twenty five minute wait on phone to get a credit after already driving another fifteen miles further to be able to drop off another bad review really not happy with Uhaul not service I was used to with Uhaul

kerry R. 
Clasificación:
5.0

Didn't have the size I reserved but found a replacement. Very friendly staff.

JESSE F. 
Clasificación:
5.0

There was a water leak upstairs that leaked into our unit. We are still assessing the damage to our property. They have so far been cooperative.

Gail E.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

malik S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William W. 
Clasificación:
4.0

El cliente no dejó un comentario.

KIMBERLY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim M. 
Clasificación:
4.0

The truck was very good. Wiper blades did not work well and need to be replaced and ports Did not wok for phone charger l

PETERTHOMAS JR C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie B. 
Clasificación:
5.0

STAFF WERE WONDERFUL POLITE VERY COURTEOUS

GENISE C. 
Clasificación:
5.0

An awesome group of caring people...

SHARON J. 
Clasificación:
5.0

A very helpful and friendly staff. I had a great experience with this U-haul location!

Elizabeth P. 
Clasificación:
4.0

Got there before they open and was greeted by an employee just getting to work and she took care of the check right away

JEFFREYRAYMOND K. 
Clasificación:
4.0

El cliente no dejó un comentario.

CRAIG S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin D. 
Clasificación:
5.0

There is a lot of construction going on around this location which is causing temporary congestion around it so the only thing I can offer as a suggestion is to give them any help they ask for. Perhaps an upgrade to the entrance from Main Road would help and make the sign visible from a further distance would help a little bit. Literally, every associate at this location greeted me with a smile and were highly professional and courteous. Again, use this location as a training site.

Dennis B. 
Clasificación:
5.0

The staff at Main Road storage have been absolutely wonderful and i highly recommend this facility and location. Moving can be so stressful and they have gone above and beyond to be helpful and informative, especially Matt!

Vanesa S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM G. 
Clasificación:
5.0

Kind, understanding, flexible, due to bad weather conditions. Very appreciated.

KATHLEEN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew W. 
Clasificación:
5.0

My experience was perfect. The lady who helped me was very helpful.

GLEN B. 
Clasificación:
5.0

The people at this location are awesome, from front desk to yard hook up. Definitely recommended highly

DENNIS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIRSTEN R. 
Clasificación:
3.0

Well our reservation was for Johns Island, received notification Sunday night that pick up location had changed to Summerville. Got to Summerville they had no truck. Sent us back to Johns Island. Wasted a lot of time and gas plus we had people waiting at the house to help load truck. Very disappointed!!!

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RMBUCK D.  |  Overall Experience 
Clasificación:
1.0

Drop key off with a person that works there and guy was rude and said some bad language

Timothy S. 
Clasificación:
4.0

Extremely easy and fast drop-off

Haynes P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS B. 
Clasificación:
5.0

Matt was great to work with. Awesome customer service 

JOHN D. 
Clasificación:
5.0

I'm sent an email requesting my experience with U-Haul, so here it is. Dec 27th. I rented a 15-footer and had an uneventful experience from Nort Port Fl. where I picked it up to Charleston SC (Wappoo Rd.) Staff at both ends were totally outstanding. The Jan 11th. rented 15-footer is a bad story, from collecting in Venice to drop off on Johns Island, SC., although the lady behind the counter was totally outstanding. In Venice, the wrong designated pick-up site, had an uncooperative agent who charged me $10 for a dolly that was ordered and not in truck. Stated he did not have any to rent. Johns Island claims ($22.78 was charged to my credit card.) I returned the truck without meeting the ¾ full gas level and this I dispute, since I went to a great deal of trouble making sure this mark was adhered too, just as I did with the Dec 27th. rental. I'd like my $32.78 back.

JOHN D. 
Clasificación:
5.0

A returning customer and always highly recommend!

Laura G. 
Clasificación:
5.0

Everyone was helpful and personable.

Deborah S.  |  Overall Experience 
Clasificación:
5.0

A plus facility with extraordinarily fabulous staff. Facility is spotless. Manager Mat should receive a huge bonus. He is beyond exceptional with customer attention and care. Thank you all!!! Happy new year

Christine K.  |  Overall Experience 
Clasificación:
5.0

We were really quite pleased with the storage unit. The staff was awesome to work with and it was kept very very clean. We would give very high marks to the Main Road Self storage company.

William W.  |  Overall Experience 
Clasificación:
5.0

I rented a unit for 7 years. I never had a problem. The staff was always helpful if I had any questions. The property was well maintained and protected. I highly recommend this storage facility.

ANN T.  |  Overall Experience 
Clasificación:
5.0

The team at Main Road Self Storage - Johns Island made the entire process easy and even enjoyable. We used the unit to store items for our new home during construction and it served us perfectly for the size of the unit and its security. Thanks again Johns Island Team!!

BARRY S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelby M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH B.  |  Overall Experience 
Clasificación:
5.0

We had our belongings in storage for 2 months at the facility. We paid for an air conditioned unit specifically to protect our things from mold, mildew and mustiness. However, when we removed our things we discovered that everything was mildewed and musty. We had to clean all of our clothes and had to get rid of a fabric couch and leather recliner. We were in the facility several times over the 2 months storage. While the building has air conditioning, it is not sufficient to keep the humidity level down to the point where mildew and mustiness won't set in, particularly in a long term storage.

Laura W.  |  Overall Experience 
Clasificación:
5.0

I have used this location before, they are always helpful and courteous. I would recommend this place to friends or use it again in the future.

Eric C.  |  Overall Experience 
Clasificación:
5.0

Had great service! Used for seven months with know issues!

Sandy R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter B.  |  Overall Experience 
Clasificación:
5.0

We purchased our unit and never actually used it. I called and spoke to someone that we had a emergency come up and needed to cancel our unit. The person I spoke with said she understood and said she was closing it out and said it was taken care of. There was no mention of any outstanding charges. 16 days later we find that 70 dollars had been automatically taken out of our bank account without our authority and no explanation. The lady we spoke with was very rude and said it was her who was the one that spoke with me originally and said she told us the charges, which was unfortunately not true and that they weren't going to refund us anything. It's incredibly disappointing and this is also after the first person I spoke with said it was all noted on the account and was going to get it taken care of. I will never use this facility again and tell everyone we know not to use this facility.

Sean K.  |  Overall Experience 
Clasificación:
5.0

I got locked into the gated area not realizing I needed a second code to get into the building from behind the fence. This should have been pointed out at check-in. Otherwise, a very good experience and I would recommend to others.

William D.  |  Overall Experience 
Clasificación:
5.0

Everything about this storage unit was great. The staff was always friendly and helpful, the unit was clean all the time and it was a great price. If we need storage in the future we will be back.

Lane M.  |  Overall Experience 
Clasificación:
5.0

It probably came from another customers storage but evidence of a mouse , chewed into one of my boxes, excrement present. When i first moved in had to clean out spider eggs and web, dead roach in the storage unit. Otherwise it was clean, cool, liked the available carts, staff very nice. .

Linda W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike H.  |  Overall Experience 
Clasificación:
5.0

A good facility

James A.  |  Overall Experience 
Clasificación:
5.0

As much as I dislike storing and paying monthly for items I already own... this crew and facility make the experience more enjoyable! It's very clean, organized and well stocked (fair prices) with the essential items you never remember to bring with you when moving. I have rented trucks, trailers, multiple storage units from them and each was a pleasant experience! I have no reason to ever go elsewhere! Chuck B.

CHUCK B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert N.  |  Overall Experience 
Clasificación:
5.0

Very clean facility, professional staff and well managed. Only issue is crowded road traffiC on Main Road, flashing signage would help access

WILLIAM H.  |  Overall Experience 
Clasificación:
5.0

Used this facility for over six years with no problems and very polite service. I would this facility to anyone.

MALCOLM B.  |  Overall Experience 
Clasificación:
5.0

EVEN WHEN THE OFFICE IS CLOSED THEY MAKE MY UNIT AVAILABLE TO ME EXCELLENT IN EVERY WAY

JACK W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHRYN D.  |  Overall Experience 
Clasificación:
5.0

Very Good Service

Carl G.  |  Overall Experience 
Clasificación:
5.0

I had a very positive experience. The staff was always friendly and professional!

James F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN T.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

Leroy R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla B.  |  Overall Experience 
Clasificación:
5.0

These units are maintained at a consistent temperature, but they are not climate controlled as advertised. Protect your belongings accordingly! Mold will grow.

Jacqueline M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CINDY S.  |  Overall Experience 
Clasificación:
5.0

The facility was clean. However, there was a flaw in the roof and it leaked brown fluid into my unit, ruining my white sofa, elegant table, large mirror in gold frame, and family portrait. It was at least a month later when I went to my unit to find the damage done. They could have checked my unit and notified me, but did not. I paid $240.00 per month for the unit and did not elect to pay extra for insurance. Because I did not have insurance I was not compensated for the loss of my furniture and portrait..

MARY A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MaryAnn C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin M.  |  Overall Experience 
Clasificación:
5.0

The building is easy to access and carts are provided for customers to move their things in/out to other floors via an elevator. ALL the staff are knowledgeable and friendly. They also provide a large choice of moving materials if needed. I highly recommend them to anyone on Johns Island and the surrounding areas.

Kara H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy N.  |  Overall Experience 
Clasificación:
3.0

Staff was nice.

Anthony R. | Reservación
Clasificación:
5.0

I will be moving in. On another date this coming week

Amy M. | Reservación
Clasificación:
5.0

Very helpful staff. Was able to return the one-way uhaul rental there as well which was really convenient.

Teresa H. | Reservación
Clasificación:
5.0

Great place for storage! U-Hauls on site made it very convenient to move in/out.

DARRELL H.  |  Overall Experience 
Clasificación:
5.0

Main Road Storage maintains a very nice facility.

MARY B.  |  Overall Experience 
Clasificación:
5.0

Clean, safe. Excellent friendly staff

JESSICA P.  |  Overall Experience 
Clasificación:
5.0

Great Customer Service always willing to help customers. Gracias

FRANCISCO MANTANONA T.  |  Overall Experience 
Clasificación:
5.0

Great facility, friendly staff

BEN J.  |  Overall Experience 
Clasificación:
5.0

They really helped me with my truck rental and storage unit. Great experience!!!! DWANA is great!!!!

Lisa H.  |  Overall Experience 
Clasificación:
4.0

Great Experience...would definitely use this storage unit again!

Caroline H.  |  Overall Experience 
Clasificación:
5.0

The staff is awesome! Everyone was so helpful and so kind!!!

Robin K.  |  Overall Experience 
Clasificación:
5.0

N/C

Laura & Gregory F.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff and clean facility!

Erica B.  |  Overall Experience 
Clasificación:
5.0

Overall awesome experience, friendly office staff... I'd give them 5 stars

ISABEL R.  |  Overall Experience 
Clasificación:
5.0

EVERY TIME I CALLED...KATHY WAS ALWAYS CHEERFUL AND IN A GOOD MOOD AND VERY HELPFUL.

Kevin A.  |  Overall Experience 
Clasificación:
5.0

I did not have any problems or issues with this facility.

DONEISE MICHELLE G.  |  Overall Experience 
Clasificación:
3.0

Staff was nice, IMPORTANT you cannot get back OUT of the gate without a vehicle. When you are parking the only vehicle you have with you, that can be a problem. Suggest keypad exit be placed

Privacy R.  |  First Impressions 
Clasificación:
5.0

I have been very happy with the service that I`ve received at Main Road Self Storage. The ladies that work there are very professional.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Everything was great! I reserved the unit on line and Lori called me the same day to finalize everything. ¡Gracias!

THOMAS M.  |  First Impressions 
Clasificación:
5.0

Excellent service! New and extremely clean facility.

Privacy R.  |  First Impressions 
Clasificación:
4.0

Move in delayed until October 1 but this was not a problem, also we had a large truck that made it tight but the managers and workers at the facility were helpful

Kenneth O.  |  First Impressions 
Clasificación:
5.0

We are very pleased with this facility and the staff very knowledgeable and friendly! Would recommend to friends and family. We also find the rates to be very economical.

Privacy R.  |  First Impressions 
Clasificación:
4.0

Great staff and facility.

Privacy R.  |  First Impressions 
Clasificación:
5.0

My experience has been excellent. The representative was fast and thorough in completing paperwork, answering questions, and taking me to see my unit. The facility is very clean and easy to navigate.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Cindy was extremely helpful and made the move very easy.

Privacy R.  |  First Impressions 
Clasificación:
4.0

The staff at the facility were very helpful and very pleasent to work with. They explained everything and were committed in making everything work according to my needs.

Privacy R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

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