Comentarios de los clientes para Larsens Feed

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Larsens Feed

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

JOHN MADISON T.
Clasificación:

El cliente no dejó un comentario.

RONALD T.
Clasificación:

Cheaper prices on cost per miles.

jillian K.
Clasificación:

El cliente no dejó un comentario.

ROBERT B.
Clasificación:

Make the online self pickup process more understandable and more user friendly.

TAYLOR A.
Clasificación:

The communication was horrible when I returned the vehicle. I rented the vehicle at 1:54 and I returned it at 1:54 then I had to wait for 15 minutes for the cashier to finish helping someone else, and when they did it was way past my return time but they charged me for another day based on that! I will never go to Larsen's to rent a uhaul ever again! In fact, I'd just rent a truck from Lowe's before dealing with Uhaul!

ERIC S.
Clasificación:

Don't tell the customer that they can use the app to access the truck when it's not possible to do so. This caused me a lot of issues.

KIMBERLY R.
Clasificación:

El cliente no dejó un comentario.

rebecca V.
Clasificación:

It is advisable to reserve trucks and trailers well in advance...about 4 to 6 weeks ahead.

Kurt B.
Clasificación:

El cliente no dejó un comentario.

Samuel L.
Clasificación:

El cliente no dejó un comentario.

Gustavo V.
Clasificación:

El cliente no dejó un comentario.

Colin H.
Clasificación:

Staff very friendly and professional. Their attitude reflects the leadership of this establishment. Thank you for enjoyable experience. Sincerely and respectfully. Colin Holton

Jonathan N.
Clasificación:

unfriendly manager threatened to cancel reservation when called to confirm pickup

Bob F.
Clasificación:

Quick and friendly service. Good place to rent

Carol H.
Clasificación:

Very lovely people helped us with trailer

Paul P.
Clasificación:

make it so customers don't have to travel 100 miles out of their way to plckup a trailer!

Peter B.
Clasificación:

Larsen's is a rundown redneck farm. The good news is there's plenty of room to park. Attractive and inviting, definitely not. Functional, definitely yes.

chamra A.
Clasificación:

Very displeased with the attitude when booking the appointment as well as during pick up and drop off. I completed the questionnaire about what the condition of the truck was and I posted showing the truck was dirty on the floor boards and then was given a threat of if we turn in a rental dirty like that again we will be charged a cleaning fee.

Bent C.
Clasificación:

Good equipment and even better service!

Brianna R.
Clasificación:

Try and accommodate where people want to pick up have an employee drive it so people don't have to Drive 30 minutes away after having a reservation be cancelled 2 times.

Thomas H.
Clasificación:

El cliente no dejó un comentario.

SCOTT L.
Clasificación:

El cliente no dejó un comentario.

John H.
Clasificación:

El cliente no dejó un comentario.

Daniel G.
Clasificación:

El cliente no dejó un comentario.

wendy S.
Clasificación:

Was pretty easy to rent and attendants were very helpful

Gregory A.
Clasificación:

UHaul web site unstable and takes forever. Even though I reserved a van in advance and loaded my information and driver's license photos, it had to be all redone at the time of pickup due to Uhaul system problems. This happened last time I rented a year ago too.

Jon L.
Clasificación:

Charge the customer the correct amounts. Provide customer service.

Steven T.
Clasificación:

El cliente no dejó un comentario.

Brian S.
Clasificación:

El cliente no dejó un comentario.

Susan H.
Clasificación:

Find new employees at this location

JAMES M.
Clasificación:

The people at Larsen's Feed and Supply are fantastic. Friendly, efficient and just really nice. The whole process could not have been easier. 5 stars.

Sam C.
Clasificación:

Good job..

alan Z.
Clasificación:

Service was great.

Carter O.
Clasificación:

El cliente no dejó un comentario.

Manuel O.
Clasificación:

Improve costumer service and improve there knowledge! Literally took an hour to rent a dolly. Never again will I rent from uhaul

Caleb L N.
Clasificación:

Took forever. 2 women couldn't operate Uhaul software. Very inefficient.

Cassandra M.
Clasificación:

The customer service was not very great... The Uhual was well kept but the interior was not very clean, including cigarette ashes still in the ash tray...

Dan W.
Clasificación:

I was very well pleased with the truck and everything and the people what is very nice I will recommend my friends to you guys thank you for your service and have a great day

Denise B.
Clasificación:

The woman inside the store was so helpful. I would surely recommend U-Haul snd this location to anyone

valerie S.
Clasificación:

Maria was very helpful and very polite.

Jeffrey N.
Clasificación:

El cliente no dejó un comentario.

Dominic S.
Clasificación:

Extremely misleading with advertised costs. Paid way more than i planned to. That 19.95 sticker is a total scam and you guys know it.

Jon B.
Clasificación:

The check in process with you app is terrible. Your customer service to trouble shoot, horrific. These are enough that I will look for other providers before UHaul for my next needs.

Kevin P.
Clasificación:

Service was very friendly and helpful. Would return for additional use.

Gregg A.
Clasificación:

Tell the customer that payment procedures vary from store to store.what works one place may not work at another.this cost me about $400 in hotel charges

arturo L.
Clasificación:

Everything was great.. Truck was clean and the customer service at the pickup location was great.

TERENCE P.
Clasificación:

El cliente no dejó un comentario.

Rick B.
Clasificación:

I should not be charged a late service fee. The vehicle was returned 3 hours early. I was told to download uhaul app for the return. Which in itself is ridiculous. Then when I did I was unable show that I returned the vehicle because no orders appeared in my account. Further, I received a text from uhaul at 11:40pm to remind me to return vehicle. When I clicked on the link provided I was unable to verify return because I was no longer at the exact drop-off location of the vehicle because as mentioned before I returned the vehicle early. I've never had these issues in the past. I'm very dissatisfied with this current transaction.

NICHOLAS F.
Clasificación:

El cliente no dejó un comentario.

Angela S.
Clasificación:

El cliente no dejó un comentario.

Steve V.
Clasificación:

I will use them again Larsens where awesome!

Gary S.
Clasificación:

Didn't like having ti give more information than I have in the past? I have used U-haul 3 times why all the hassle with additional info. I thought that was profiles were for?

Kimberly W.
Clasificación:

El cliente no dejó un comentario.

Jacob R.
Clasificación:

The staff were very helpful.

Stanley K.
Clasificación:

Smiling employee Angela as bright as the morning sun made the drop off quick and painless, her kind courteous manner was and is appreciated by this U.S. Army Desert Storm veteran, thank you!

linda S.
Clasificación:

El cliente no dejó un comentario.

Pia M.
Clasificación:

I dealt with three different people at two separate locations. The truck I researved a week in advance wasnt there. The staff at the first location were completely disinterested in fixing the issue and instead pawned me off to another location. At the second locaton I was charged $100 on what should have been $65 to $70, they tried to get me for over $80 and also charged multiple times for equipment. When I questioned the huge charge to my account, I was informed i was charged $100 because my card "wasnt a real bank card". I will NEVER set foot in another Uhaul again.

Fred H.
Clasificación:

I did not receive the uhaul that I originally reserved and had to make due with a smaller one.

William M.
Clasificación:

They gave me the wrong truck and I ended up paying way more than I should have. Yesterday one 10' box truck from another location @ 18 miles was $42 Today one 6' pickup @ 20 miles was $63. Even -$10 for the insurance I specifically said I didn't want, it was too much.

STEVEN F.
Clasificación:

Great service at drop off.

Kimberley G.
Clasificación:

El cliente no dejó un comentario.

Greg B.
Clasificación:

waited over 30 minutes to pick up a simple trailer.

Deborah C.
Clasificación:

El cliente no dejó un comentario.

Chris C.
Clasificación:

El cliente no dejó un comentario.

KURT I.
Clasificación:

A cleaner windshield and an accurate clock. It was 2 hours off. Customer service was first rate!

Kathleen W.
Clasificación:

El cliente no dejó un comentario.

Kimberlyn M.
Clasificación:

El cliente no dejó un comentario.

damien C.
Clasificación:

El cliente no dejó un comentario.

Kevin K.
Clasificación:

I was over charged compared to my on line quote tire blew out on transporter a 1and a half to 2 hour wait. I dropped off trailer and proceeded to my location.

Michael R.
Clasificación:

Truck windshield was terrible. When I tried driving at night and with little moisture in the air, the windshield became unseeable through. I had to pull over before I hit anything and clean it off throughly.

ADAM P.
Clasificación:

El cliente no dejó un comentario.

adam P.
Clasificación:

El cliente no dejó un comentario.

Jacob B.
Clasificación:

El cliente no dejó un comentario.

Julie S.
Clasificación:

This location was not the location on my rental reservation. When I arrived at the original location, there was no truck and my location had been moved to a different place without notifying me. Luckily the personnel at the original location was very helpful in finding out where I needed to go to pick up the truck. Why did that happen though UHAUL? That was very inconvenient and frustrating, especially when time was a factor in my day and the extra time spent dealing with this change was very inconvenient. The personnel at the location I actually picked up the truck from was friendly but they did not do a look over of the truck with me to check for existing damage. They just gave me the keys and my receipt and sent me on my way.

Denise W.
Clasificación:

Thanks for making my move less stressful!

Reginald N.
Clasificación:

Trailer wasn't secured properly to ball mount. Trailer came off ball mount. Did minor damage to trailer wiring. Had to do field repair. Will not rent again.

Sebastien D.
Clasificación:

El cliente no dejó un comentario.

greg W.
Clasificación:

The check in had lots of issues, they finally called u haul. More important they had removed the jack that raises and lowers the trailer. Said it was too slow and could be lifted by hand, which is sorta true, untill its loaded! Could not use the trailer as we had wanted. Very bad! The people were nice however.

ELLEN H.
Clasificación:

The person who rented to me said the gas was full. She was supposed to go out and check the vehicle with me but after waiting 10 minutes, while she was took 2 other clients, I made the mistake of trusting that the vehicle was a full tank. It wasn't, and when I notified her when I dropped off the sh said that I'd have to call Uhaul and take it up with them directly. I won't go back there to rent.

Gene M.
Clasificación:

El cliente no dejó un comentario.

Beverly H.
Clasificación:

Staff person was not familiar with the process and seemed a bit scattered. She had to have things said repeatedly or simplified. I took the insurance only because the person made me very nervous about whether I could trust the establishment. Also, I made it clear that I only wanted 2 days but the contract automatically put 50 hours and charged a 3rd day. I returned it prior to 48 hours. A different person corrected the billing. Seems deceptive.

Kay R.
Clasificación:

It was fast, simple and easy. Not as busy a location as other U-haul locations that I have used, which means no long line to wait for service. I had the rental out for only 2 hours because it was so close to both locations I was moving to and from which saved me money on gas and mileage. When I walked into the store to return the rental they recognized me and knew why I was there. So check-stand clerks instantly switched tasks so they could wait on me immediately. What better service could one ask for! Thank you.

Donald B.
Clasificación:

El cliente no dejó un comentario.

David S.
Clasificación:

sweet people, nice service, very helpful. perfect experience.

Troy S.
Clasificación:

Service was exceptional and friendly. Truck was relatively new so no complaints . Would not hesitate to come here again. Great job??

LInda S.
Clasificación:

We needed to adjust the bill to reflect that we DID NOT order a 24 ft truck, but a 20. Because u haul screwed up the order and the appropriate pick up spot and time was changed without notice, the entire experience with u haul was a nightmare....

scott H.
Clasificación:

have a dump trailer.

Jim M.
Clasificación:

Our UHaul rep was just amazing. She was efficient and a fun person. I give her five stars and two thumbs up. Thank you!

Christopher J.
Clasificación:

El cliente no dejó un comentario.

ROBERT J.
Clasificación:

El cliente no dejó un comentario.

BEN B.
Clasificación:

El cliente no dejó un comentario.

Debra B.
Clasificación:

The terms for this rental were not explained. A contract was shoved toward me with a pen to sign. U hauls insurance rate of $28 PER DAY is thievery. And add 0.90 per mile for local use? These terms were critically important and should be disclosed to a consumer prior to putting a fine print. Legal ese contract out to be.signed as if an after thought. I will not use U Haul again. I've been a customer for 35 years and I am appalled at the hidden charges. Also it is not disclosed that if you reserve a truck and are late picking it up? The rental period begins at the reservation hour not pick up hour. That is simply cheating the consumer. I would expect to lose priority on the truck if late to pick it up. I did not expect to have the rent period start from time of reservation or to have UHaul staff call me twice to remind me that the truck is available without disclosing that picking up late results in a monetary penalty. For these reasons I find U Hauls service unsatisfactory. Instead of paying a modest rental fee I was billed $162 for 46 hours rental. That is 5 times the advertised rental fee. UHaul rakes is over billing and imposing penalties that are unconscionable if not illegal. I intend to file a complaint with the State of California for the unfair & deceptive practices I endured. One Very Unhappy Customer

Jim A.
Clasificación:

Everyone was friendly and helpful!

JANICE W.
Clasificación:

This location did not have many options. The biggest problem I had was the original phone call to the 800 number. These people do not know anything about any of the locations to rent the trailer from. They told me to go to the place, when I got there they told me to go to another place, when I got there they sent me somewhere else! This wasted my time & was very frustrating!! Then they could not tell Me where I would drop off the trailer & I had to call again to find out where to go. The 800 number people are not knowledgeable about the individual rental stores & didn't help me very much, made me feel like I was wasting their time. At that point I wanted to choose a different rental company but did not have that option unfortunately. Not sure if I will use your company again or recommend it.

Jordan S.
Clasificación:

Super friendly and worked very quickly!

Bryce B.
Clasificación:

El cliente no dejó un comentario.

ART R.
Clasificación:

not much they were very personal and take responsibility for what they are doing. Great group of people.

PAUL M.
Clasificación:

El cliente no dejó un comentario.

david L.
Clasificación:

El cliente no dejó un comentario.

enid O.
Clasificación:

Fast and easy return. Great Customer Service.

No se han enviado comentarios para esta ubicación.

Volver
arriba