El cliente no dejó un comentario.Sophie N.
Customer Reviews for Lakewood Storage
(Distribuidor de U-Haul del vecindario)
Phenix City, AL 36867
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes - Viernes:
9 a. m. - 11:30 a. m. / 12:30 p. m. - 4 p. m.
9 a. m. - 12 p. m.
- 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Dennis L.
The lady behind the counter was very sweet.Bambi C.
El cliente no dejó un comentario.Javier P.
El cliente no dejó un comentario.Jason G.
El cliente no dejó un comentario.Kristi S.
This location was excellent drop off location. The counter person was very friendly and courteous.Robert W.
El cliente no dejó un comentario.Jonathan H.
El cliente no dejó un comentario.mark K.
El cliente no dejó un comentario.Jacob M.
El cliente no dejó un comentario.Kurt V.
This place is awesome! Reserving online, pickup, and delivery was so easy! The truck was easy to drive. I definitely recommend this location.JOHN S.
El cliente no dejó un comentario.AMOR P.
If your in need of a storage unit then this is the place. Great staff. Customer service is also great. The price of units meets all standards if not cheaper than surrounding areas. I rented 2 units for a year and a half. Payment was automatically taken from my bank account which made it easy to keep up with. I would recommend this establishment to anyone.Sandra D. | Overall Experience
Sweet sweet ladiesJOHN W.
Good job guys, & thanksZACHARY C.
The couple that rented us the U-Haul was really really nice U-Haul was making a noise and they checked it out for us to make sure it was safe before we live but they charged my card two times and they charged me a Gatsby that they had to refund which overdrawn my bank account and I had to pay a fee for my overdrawn bank account but other than that the location is lovely and the people at the location are lovelyCAROL J.
El cliente no dejó un comentario.JOSE Q.
El cliente no dejó un comentario.John I.
El cliente no dejó un comentario.Lori B. | Overall Experience
Great customer and informative!WILLIAM R.
El cliente no dejó un comentario.JASON B.
Keep up the good work!GEVONTE H.
Very professional and great customer service! Smooth, worry free last minute rental. Highly recommend!WARREN A.
El cliente no dejó un comentario.SHEPARD S.
El cliente no dejó un comentario.Connor G.
El cliente no dejó un comentario.Dennis M.
El cliente no dejó un comentario.YOUSEF S.
I would like to have my dollies included if I pay for themMADISON P.
Nice folks. Equipment was ready to go on time and clean.CHARLES G.
Carla was extremely helpful and made this experience great!CHAD D.
Rental experience was good.JOHN S.
Lady was very respectful and listened to our problem we had with the rentalRichard C.
El cliente no dejó un comentario.MARY H.
El cliente no dejó un comentario.RALPH R.
El cliente no dejó un comentario.Sarah J.
El cliente no dejó un comentario.Loren P.
El cliente no dejó un comentario.WILLIAM P.
El cliente no dejó un comentario.GUNTER W.
Service personnel were very helpful. I had to swap the trailer size from 4x8 to 5x8. Fortunately, they had one available. The move went very well.JOHN L.
El cliente no dejó un comentario.Michael G.
El cliente no dejó un comentario.JACOB M.
El cliente no dejó un comentario.JAMES M.
El cliente no dejó un comentario.Jeffrey H.
El cliente no dejó un comentario.JOEY M. | Overall Experience
This was a terrible experience. My pickup/drop off location was a 70 mile round trip from the town I live in and was using the truck in. Due to the pickup location, I automatically had a $55.30 mileage bill. Will absolutely never use UHaul again.Johnny T.
Carla provider excellent customer service! She cares about her customers satisfaction.APRIL C.
Tires were a little wore outROBERT R.
Truck was infested with ants. It was all over all of our stuffAndrew H.
El cliente no dejó un comentario.BRIAN P.
El cliente no dejó un comentario.Ebony S.
The employee (lady) at this location was very nice and helpful.Mary S.
Very helpful and have used this location previouslyRANDY L.
El cliente no dejó un comentario.DAISY W.
Ms. Kerry was very patient and helpful in assisting me with the size of Uhaul I needed to move my household items. This was my first time using a Uhaul and she made the experience an easy going one!YELANDA K.
El cliente no dejó un comentario.TOMMY R.
El cliente no dejó un comentario.ALICE E.
Keep doing what you do friendly service with a smileDENICE D.
El cliente no dejó un comentario.JOHNNY M.
El cliente no dejó un comentario.CHARLES M.
Be sure that the customer knows the process of the online pickup/drop-off during closed hours.Chasity A.
Probably should have an actual physical location and not just drop the truck off at a gas stationJason B.
El cliente no dejó un comentario.JOSHUA S.
El cliente no dejó un comentario.Barbara L.
I have already made a reservation with them again!Richard B. | Overall Experience
El cliente no dejó un comentario.Tacarria F.
Nothing all was goodCarolyn S.
This location went above and beyond to help me and were the nicest people.ROBIN G.
The vehicle was clean but was old and run down. It smelled like it was leaking coolant but I didn't see a leak. Understanding that this was a large moving truck - which I have lots of past experiences driving, it drove horribly and was a very rough drive. Considering the amount of time I used it, the price was extremely high.Brian H.
El cliente no dejó un comentario.LARRY W.
El cliente no dejó un comentario.Charles G.
El cliente no dejó un comentario.CHARLES A.
Dropped off truck after hours. No interaction with personnel.John S.
El cliente no dejó un comentario.JACQUELINE J.
El cliente no dejó un comentario.Mike H.
El cliente no dejó un comentario.KIMBERLY G.
Put straps back in your trucksDELORIS S.
El cliente no dejó un comentario.Yolanda L.
El cliente no dejó un comentario.Jacqueline M.
I noticed on my contract that they had changed the drop-off dates from November 9th to November 11th and I was charged an extra two days even though it was returned on the 9th as was planned originallyKIMBERLY SUSAN D.
El cliente no dejó un comentario.IRVETTE W.
El cliente no dejó un comentario.bob S.
El cliente no dejó un comentario.Matthew M.
El cliente no dejó un comentario.Garrett N.
El cliente no dejó un comentario.JOHN W.
Tell your customers the ture about priceGeorge W.
El cliente no dejó un comentario.Dan L.
El cliente no dejó un comentario.richard C.
El cliente no dejó un comentario.Matthew C.
El cliente no dejó un comentario.Kristia P.
El cliente no dejó un comentario.Steven P.
this place was perfect, very nice and polite. do not change anything please.Chuck G.
El cliente no dejó un comentario.Jerry T.
Van needs new muffler and wipers.Paul G.
Customer service was polite and professional. The employee (sorry did not get her name) was detailed and knowledgeable about the service. I especially like that I did not have to make a reservation and walk-ins are/were welcomed. Great experience overall and I will rent and recommend this business and location.Shondell D.
Excellent Service and Friendly Staff.Delia T.
El cliente no dejó un comentario.STEPHEN S.
Not one thing . The service was great !HAROLD H.
Everything was great. Your call center rep was helpful. Will use again if I feel like suffering and hauling all my stuff.Andrew C.
El cliente no dejó un comentario.Cheryl A.
El cliente no dejó un comentario.Tynesha B.
El cliente no dejó un comentario.Dzundria E.
Had a great experience.Krisy W. | Overall Experience
Staff was courteous, professional, and understanding.Robert V. | Overall Experience
I've utilized Lakewood Storage on several occasions for offsite storage. The facility met all my needs and I will use Lakewood storage again when the need arises. I would highly recommend.MIKE D. | Overall Experience
The storage facility is excellent, but what makes this a 5-star review are the people. I've never been made to feel more like a valued customer than here. Greatest group of people ever!David S. | Overall Experience
Lakewood Storage staff went above & beyond ecpectations. The storage unit was perfect and safe! Would recommend highly.THERESA R. | Overall Experience
Scheduled this storage unit almost three weeks ago and when I called to try and get in I was told that the size that I reserved/needed was not available. Online order did nothing.Privacy R. | First Impressions
Process went relatively smoothly. Still not sure why check-in clerk requested social security number.Privacy R. | First Impressions
Very nice consumer service.Privacy R. | First Impressions
Storage place is clean and nice no problems with them at all. However be careful when using webselfstorage.com, they charge your card 6.95 and hold it hostage until you do feedback. Just go in.Privacy R. | First Impressions
the storage unit is very clean and secure. The woman who helped me was extremely pleasant, professional, and very nice.Privacy R. | First Impressions
Servicios adicionales en esta ubicación
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