Comentarios del cliente para Keepsafe Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Keepsafe Storage

Grado total:

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bernie W. en

Grado:

Provide trucks with better gas mileage.

Ted P. en

Grado:

The owner, Mark, is very friendly and helpful. The trucks and site are very well maintained. Convenient location.

Aurelia H. en

Grado:

The mobile apply was horrible trying to work through it on my own, Thank so much to the customer service people. But everything else was crazy. Make the app more customer friendly, especially with setting up the account and moving through the app

Ericledale R. en

Grado:

Friendly and very helpful..

Charlotte S. en

Grado:

El cliente no dejó un comentario.

James F. en

Grado:

El cliente no dejó un comentario.

julie H. en

Grado:

El cliente no dejó un comentario.

Frank B. en

Grado:

Online listed hours should coincide with the actual hours of operation.

Michael B. en

Grado:

El cliente no dejó un comentario.

Scottwilliam F. en

Grado:

El cliente no dejó un comentario.

MATHEW C. en

Grado:

El cliente no dejó un comentario.

Maciej L. en

Grado:

El cliente no dejó un comentario.

Alexis F. en

Grado:

The app 24/7 was extremely irritating, and the drop off location didn’t have a box to put the keys that I could access after hours.

carolyn L. en

Grado:

Email the correct person. I never rented from you.

marjorie S. en

Grado:

El cliente no dejó un comentario.

roxanne C. en

Grado:

15 foot Uhaul was filthy inside. Full of dirt and mud. Windows and cup holder was dirty. Passenger door black weather stripping was coming off. Rear door handle was rusted and hard to open. I paid $157 for a 80 mile round trip which is overpriced considering the condition of the vehicle. I wanted to rent the 10 foot Uhaul that was in the parking lot but was told it was unavailable. However, when I returned the 15 foot Uhaul hours later, the 10 foot Uhaul was in the same exact spot outside the gate which let me know it was available. Poor customer service and overpriced. Unlike previous experience at a Uhaul Location and not at a storage facility.

David K. en

Grado:

El cliente no dejó un comentario.

Kina C. en

Grado:

El cliente no dejó un comentario.

Tanya I. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

The only issue is I did not need a dolly but had to cut the tie wrap and get the dolly out of the way. Therefore I paid 7.00 for something I did not use.

Jim N. en

Grado:

El cliente no dejó un comentario.

Charles K. en

Grado:

Know what the equipment dash lights mean. Neither the rental location or the receiving location knew what a green wrench displayed on the dashboard meant. Myself and Dave at the receiving location speculate it may be a service needed warning. But no firm explanation.

GEORGE L. en

Grado:

I was extremely pleased with the service I received from the gentleman who helped me with the rental. His explanation of the process kept me from possibly being locked behind the gate when returning the truck. Thanks to the gentleman who took the time to explain a small but very important process of returning the truck, bringing a second car inside the gate after hours and the gate closing and the car causing the gate to reopen. I thank him again for taking the time to explain a process that kept a simple process simple.

scott L. en

Grado:

very satisfied with the whole experience

mathew A. en

Grado:

Very easy to use

Ronald E. en

Grado:

Maybe have more flexible hrs. for truck pick up as they don't coincide with your website hrs., but other than that it worked well for mu needs.