Comentarios del cliente para Gold Star Fairview Inn

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Gold Star Fairview Inn

Grado total:

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Russell S. en

Grado:

The paperwork needs to be completed in a more timely manner but the Whole U-Haul experience was great.

JEFF H. en

Grado:

Attendant at this location was very courteous and extremely helpful. A+ service! Thank you.

Aimee H. en

Grado:

El cliente no dejó un comentario.

Ryan M. en

Grado:

A bunch of garbage and furniture was left in the truck from the previous user. Had to empty and clean it before we could load it. Otherwise, no issues.

Eric L. en

Grado:

El cliente no dejó un comentario.

Perry G. en

Grado:

No one available the day before at location as I wanted to pick it up a day earlier. Had a flat on a very busy highway in Ottawa, response time was not acceptable. We suspected this trailer was never checked as the side of the flat seemed low suspecting low tire pressure which should of been checked by the location. We love the size of trailer though a 5x8 which suited our needs again this year for a family vacation to the cottage. I will certainly rent again but some accountability from this rental location is needed as we have not had any issues before with 2 other locations in Cornwall. The lady at the location was very nice though but they need to ensure safe rentals are a must.

william C. en

Grado:

The trailer wasn't really put on properly. We happened to visit a mechanic friend because my wife wasn't confident in the way it was put on. Mechanic tightened it up and put the chains on properly. He figured we would have lost the trailer on the trip if we had gone like that. As it turns out they also put the wrong trailer number on the contract. The number wasn't even close. This created problems later in the week as UHaul contacted me to say that I had not yet returned my trailer. After a lot of aggravation, that included 45 minutes talking to various people on the phone and eventually bicycling out to the place where I returned the trailer, I was able to show them a picture of the trailer on my vehicle, the actual trailer number, and show them where the trailer was on the lot. Yes, I recognize that I have a responsibility to check every word of a contract that I sign, but please, you people do this for a living. Not my job to correct your work. I have rented from two different locations in this area. The other one (South Branch Garage) was outstanding and I would go back to them. I would not go back to this place.

MIKE P. en

Grado:

El cliente no dejó un comentario.

scott M. en

Grado:

Dealt with a 13-yr old boy who was very courteous but captured the transaction as a “return to same location “ in error...which caused MANY headaches. His dad wasn’t helpful when the child encountered system issues nor did he verify the transaction to see it wasn’t completed correctly. When asked where I’d drop off he said anywhere near my house.

Matt S. en

Grado:

My appointment was for 8:30 am. When I arrived at 8:30 the door was locked and had to call 3 times to finally wake up the Manager. My trailer was dropped off the night before but not received officially by the Manager because she did't even know the trailer was there by looking at her computer I had to tell her it was in the parking lot myself.

Nicolas S. en

Grado:

El cliente no dejó un comentario.

bill H. en

Grado:

No one to help unhook trailer.

david L. en

Grado:

They were a little confused as to what I was renting. They were very friendly though

Brian A. en

Grado:

Small town, small drop off location. Indian couple was nice hat accepted the trailer. No reflection on hem it is an much older moel drop off spot. Again in order o drop off the trailer had to use my OWN jack on his trailer to lift it off my hitch. That's retarded.

BRIAN C. en

Grado:

El cliente no dejó un comentario.

Nancy H. en

Grado:

Stood at the counter waiting while they are lunch. Trailer was never checked when i dropped it off. Poor service. The only good service I have ever received from u haul was from he was the gentleman who has the u haul in Cochrane Alberta. Over and above on customer service.

Noella B. en

Grado:

We reserved for 8 AM . The represent did not serve us till 830 .We got to the trailor and She advised us not that one . So we walked over to the other trailor but it was behind equipment She advised us to move equipment to get to the trailor then when we finally got to it , the hitch was broken. Then she decided to let us have the other. We had a scheduled appointment and neverless was late. We returned the trailor on time but it was a rushed day. The trailor was amazing no problem easy to manage. Impressed with this trailor . Thank you

Tayfun B. en

Grado:

El cliente no dejó un comentario.

Stan O. en

Grado:

had to wait at the locked door outside for 10 minutes at -12 degrees before the door was answered. The computer had to fire up and program run. took a while.

Kim W. en

Grado:

Although the website indicates the location is open 24 hours, the process for rental seems to be a bit of a mystery to all but a few people at this location.

Alice S. en

Grado:

El cliente no dejó un comentario.

Brenda D. en

Grado:

El cliente no dejó un comentario.

AUSTIN Q. en

Grado:

El cliente no dejó un comentario.

Martin B. en

Grado:

got there early but they didnt have the trailer i ask 6x12 availeble so they 5x8 instayed but at the same price of the 6x12 not impress with it.

Carol P. en

Grado:

El cliente no dejó un comentario.

Ronald W. en

Grado:

El cliente no dejó un comentario.

SUEANNE H. en

Grado:

El cliente no dejó un comentario.

JOHN S. en

Grado:

I was charged $179. For a 6 hour use of an open 5x8 trailer. Way too much.

jean-claude P. en

Grado:

Excellent open 24hrs.

Mary Pamela T. en

Grado:

El cliente no dejó un comentario.

MARTIN D. en

Grado:

El cliente no dejó un comentario.