Customer Reviews for Fairway Tire & Appliance
(U-Haul Neighborhood Dealer)

479 comentarios

267 McLean Dr SW   Lenoir, NC 28645

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 1 p. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

267 McLean Dr SW
Lenoir, NC 28645

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 1 p. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Davie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anyhony P. 
Clasificación:
4.0

Great people to work with!

Susan H. 
Clasificación:
5.0

Not much rm for improvement this location and the staff are always super helpful and go out of their way to make your rental experience easy.

Elizabeth P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

Very please with the service . The guys worked great with us.

Sam P. 
Clasificación:
5.0

Great customer service.

Steve S. 
Clasificación:
4.0

The tow dolly didn't work on my car.I was unable to use it.

Douglas M. 
Clasificación:
5.0

Wes was fantastic!!! He was helpful with good advice and very accommodating! Will use Him for all truck rentals we may need. Fairway has the best stocked equipment you need. Very friendly and great to work with!

STEPHANIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

COREY M. 
Clasificación:
5.0

Nothing.

Agustin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura J. 
Clasificación:
5.0

Great service at this location! Very helpful stuff and clear communication.

KAREN S. 
Clasificación:
5.0

Everything was great

William S. 
Clasificación:
5.0

Super helpful and friendly. I hope to do business with them again one day

Andy D. 
Clasificación:
5.0

Wesley is a fine man. He gives his attention genuine care. He is a great guy to deal with.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

halee H. 
Clasificación:
3.0

Though the truck rental went smoothly, I was not provided with the dolly/furniture pads, noted this through the online check-in at pickup and was charged not only for the service but for the missing items. Hopefully this will be resolved soon.

Rusti C. 
Clasificación:
5.0

El cliente no dejó un comentario.

donny M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keara B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Morgan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN V. 
Clasificación:
2.0

To many hidden charges

Glenn D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrienne G. 
Clasificación:
5.0

Great company very helpful

Albert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry S. 
Clasificación:
5.0

Wes is wonderful!!

Peter K. 
Clasificación:
3.0

truck was not in best of shape i belief it was an older vehicle although inside was clean

heike A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jacqueline B. 
Clasificación:
5.0

El cliente no dejó un comentario.

william D. 
Clasificación:
3.0

Tie down rails in the trailer need to be updated to accept ratchet tie down strips. Holes are too small for hooks.

Dennis C. 
Clasificación:
4.0

Good customer service

Richard G. 
Clasificación:
5.0

They were awesome. Helpful and great customer service.

Laura R. 
Clasificación:
5.0

I have never met such nice people & so willing to help & provide A+ service

JAMIE S. 
Clasificación:
5.0

The owner of this UHaul location went above and beyond to ensure my rental was available at the times I needed it. I really appreciate his extra effort in this!

Andrew C. 
Clasificación:
4.0

I was unable to access the online pick up and drop off. Wasn't as convenient to get in and out due to this issue.

Rose T. 
Clasificación:
5.0

Can't think of anything to improve. AWESOME!

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCE C. 
Clasificación:
4.0

Equipment was very good and preformed great. Will use again!

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

gretchen S. 
Clasificación:
5.0

tried to drop off via app, could not upload photos directly from the app. would recommend allowing the app to accept photo attachments as that would have worked, however not an option. Otherwise, a great experience.

Roy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

I was taken care of and on my way! Thanks

FRED C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
2.0

Was charged for 30 miles, even though I didn't use 30 miles. I feel I should be reimbursed for at least that part, especially giving an extra quarter of a tank of gas. Picked up with quarter tank, returned with half a tank, was not put in correctly. It's bad enough to start late (9am) and have owner not arrive until 9:30

Donna A. 
Clasificación:
3.0

Saw online, $29.95 per day, first 100 miles free. Was told to return the truck before my "day" (24 hrs) wasup..Went 196 miles total..My bill was $213.

Mark B. 
Clasificación:
5.0

I would give 100 stars if I could. Sometimes when a merchant makes a mistake they go to great lengths to make it right with the customer. In my case, it was MY mistake, and the merchant (despite being busy with other customers) went to great lengths to fix MY mistake. That kind of customer service is extremely rare and I would HIGHLY recommend anyone in the area do business with Fairway Tire. They were lifesavers!!! Service was above and beyond!!! Thank you so much!

Pamela K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph C. 
Clasificación:
5.0

I reserved a trailer on your website. The trailer was at Valero Food Mart in Hickory, NC. When I arrived I called their phone number. The number was a bad phone number. I then drove to their address and it was a bad address. I spent 3 hours looking for them and to find another trailer. I want a refund.

Larry B. 
Clasificación:
5.0

Pleasantly surprised. Very convenient location and the rep was incredibly courteous, professional, and helpful. He got my trailer checked in very quickly even though I didn't have any paperwork with me. I didn't receive any at pickup...they said my email would do but when it came to turn in, I couldn't find it! Rep used the trailer number...looked my info up that way. Basically went the extra mile!

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William L. 
Clasificación:
4.0

More workers checking people in.

Jennifer H. 
Clasificación:
4.0

Better signage and traffic flow getting in and out of the parking lot.

ANGELA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN W. 
Clasificación:
5.0

Great experience. Keep it up.

JOSE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher A. 
Clasificación:
4.0

When I arrived at the origional pickup location the store was closed with a sign on the window stating they were closed until Jan 27. I phoned in to uhaul and was given another pickup location 30 miles away. When I reached the new pickup location the owner said I would have to wait an hour until he had a truck ready. In the meantime I had loaders that I had arranged through Uhaul that were waiting at my house. By the time I got the truck and arrived at my house the loaders had been waiting an hour. the moving company billed me for an extra hour. I am waiting on uhaul to refund the extra expense.

James L. 
Clasificación:
5.0

best customer service all around 100%

Cintya J. 
Clasificación:
5.0

Very Helpful Friendly Staff!

THOMAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl B. 
Clasificación:
3.0

El cliente no dejó un comentario.

TIMOTHY B. 
Clasificación:
5.0

Very helpful and accommodating! Would give them a 5 star rating !!

Ron K. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER K. 
Clasificación:
5.0

Wes is Great!!!

Peter K. 
Clasificación:
5.0

Great customer service!

Kimberly M. 
Clasificación:
2.0

Took truck back 12/22 3:45 and it was not checked back in by location until 12/23 at 6:44pm therefore charging me for two days instead of the 1 day I used it.

Norma H. 
Clasificación:
2.0

Ripped off for an extra 130.00 dollars!!!!!

SCOTT G. 
Clasificación:
2.0

The third degree to rent a trailer is not acceptable. I will rent with another company in the future

Joseph F. 
Clasificación:
4.0

The man was really nice and helpful

SANDRA G. 
Clasificación:
5.0

Check out the steering. It had some play in it

THOMASROBERT T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey W. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY S. 
Clasificación:
5.0

The gentleman who we worked with was very helpful and professional

LAWRENCE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abraham B. 
Clasificación:
5.0

Excellent service! Easy transaction.

Donald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

denise K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AUSTIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DERRICK M. 
Clasificación:
5.0

Everything and everyone was great attention to detail

Joseph C. 
Clasificación:
2.0

I made a reservation to be picked up at the Hickory location. When I arrived there, I was informed that they did not have the truck that I had reserved Because it was still torn up and they have not gotten fixed yet. I was informed that the closest pick up that I could get another truck was 16 miles away. I drove the 16 miles to Fairway to pick up the truck that they had forwarded my reservation to him. I was told by the representative that I would have to wait about 30 minutes before he could help us cause he's busy. That has now thrown me away in behind schedule in my moving. There was no apologies from U-Haul because of their error and they certainly made no attempt and giving me any type of discount because it put me way behind schedule and had to drive 16 miles to another location just because they failed to take the truck that was torn up out of commission and out of their inventory. I am seriously dissatisfied with The way U Haul handled my reservation without even as much as an apology for their screw up!

GERALD W. 
Clasificación:
2.0

El cliente no dejó un comentario.

JOSHUA M. 
Clasificación:
5.0

Wonderful customer service. Highly recommended. Accommodating and friendly.

Leah G. 
Clasificación:
5.0

Wes was amazing. Thank you!

Elizabeth E. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

james O. 
Clasificación:
5.0

They could not have been helpful and nice. I'm so glad to move back home and work with good honest people. If you need a uhaul, do yourself a favor and rent from here.

Timothy C. 
Clasificación:
3.0

They were too busy with tire customers to worry with uhaul customers. Took longer than it should have.

Melissa H. 
Clasificación:
3.0

El cliente no dejó un comentario.

KENISHE G. 
Clasificación:
4.0

We got exactly what we needed- Wes was definitely accommodating and helped us get on our way.

Kim A. 
Clasificación:
3.0

We were scheduled to pick up a U-Haul truck at 6 pm using the 24/7 service via our mobile phone. The store closed at 5. We arrived approximately at 530 and the guy told us he had tried to call but none of us had received any calls or voice-mail. He then told us he couldn't help us until 9 the next morning when they opened up. We explained that we were supposed to pick it up via mobile phone but he said that they didn't do that there. He also asked if we uploaded a drivers license but the website never asked to upload it; only for the number, state, and expiration date. I also reserved the truck at another location but when I got the info to pick up it said go to Fairway Tire.

Kacie P. 
Clasificación:
1.0

Location no longer had a contract for uhaul. We had to find another place to take truck. Went to 3 other uhaul places before we found one open. Drove in circles around Lenoir NC for an hour. The cashier told us to find somewhere else to take truck. She was not helpful at all.

ELEANOR M. 
Clasificación:
4.0

Dropped off after hours.

Marty M. 
Clasificación:
1.0

He wanted to know why I didn't do it 24 hours sooner it was unavailable for him right at that moment when it was 5 hours before I got there.....

Edith Y. 
No se han enviado comentarios para esta ubicación.

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