Customer Reviews for Ezmissions com Alpharetta
(Distribuidor de U-Haul del vecindario)

883 comentarios

2015 Hembree Rd   Alpharetta, GA 30009

(678) 710-9604

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 9 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(678) 710-9604

2015 Hembree Rd
Alpharetta, GA 30009

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 9 a. m. - 3 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nothing.

Todd S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
5.0

The guys were awesome

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vadim B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

VLADYSLAV V. 
Clasificación:
4.0

Dropped haul truck after hours. location is a little confusing because you drop the truck at the car wash next doo not at the address listed. Drop off process went smoother than the pick up!

Anna S. 
Clasificación:
5.0

The parking was full and one staff mentioned that he had closed an hour before i got there and the other was kind and guided me to leave the truck there as it is and he took care of everything after i did my online drop off. That time the app worked fine.

Ali M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shantae S. 
Clasificación:
4.0

Contactless renting with my phone didn't work when I tried outside the moving truck good thing there was an attendant working that early

bruce B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Seth B. 
Clasificación:
4.0

Both the check-out and check-in processes were very efficient, particularly with the online technology / app. The price for rental was reasonable and the staff person who assisted us was quite accommodating. The one drawback is not having a customer service person with whom to speak when we had general questions. It was difficult to reach anyone by telephone and we never received a response when we texted the number provided in the automated voicemail. Otherwise, I would recommend this location for your moving and hauling needs.

CLYDE Z. 
Clasificación:
5.0

Friendly and helpful staff.

Glenn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kris S. 
Clasificación:
5.0

There was no one at the drop off

LARRYFOLARIN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilma A. 
Clasificación:
5.0

El cliente no dejó un comentario.

PERRY B. 
Clasificación:
5.0

Cory the attendant was wonderful and so very helpful and timely. I will definitely use this location again and recommend it!

joan D. 
Clasificación:
5.0

Fast service

Judy K. 
Clasificación:
5.0

Very Professional guys will welcome you when you arrive. Pick up and also the return was very fast and done with a great methodological I recommend.

AKIVA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith C. 
Clasificación:
2.0

There were crumbs in the floor. Truck was full of gas. But it was a cold morning. The office is outdoors. The truck was so cold that the engine was racing at stoplights. I could barely hold the brakes enough to keep from hitting the car in front of me. I finally put it in park and hit the gas to choke it down. Happened 3 times.

JoAnn A. 
Clasificación:
5.0

Online return instruction on the website needs to be updated for Android. latest version of Chrome does not allow Location services enabled always so the process is no longer the same as the instructions

KRIS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward P. 
Clasificación:
1.0

Absolutely no equipment or supplies at this location. Only the truck. Had to go search for Dollies, Rope, blankets, etc.... at another uhaul location. Took up 2 hours of my limited rental time just locating this stuff, not to mention extra miles on the truck. WTF!

Mark I. 
Clasificación:
3.0

El cliente no dejó un comentario.

GURVINDER R. 
Clasificación:
5.0

Cory was great! He was very professional and explained everything to me then hooked up the trailer and double checked all the chains, lights, etc. It was a perfect experience. Thank you, Cory!

DABNEY B. 
Clasificación:
5.0

I cannot recall his name(I am bad with names), but the clerk that checked me out and back in on the return was AWESOME! Friendly, informative & speedy! Thank you 5 stars

GERALD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy L. 
Clasificación:
5.0

You guys are always fantastic

Troy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Precious S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter P. 
Clasificación:
4.0

The Van was full of pet's hair, in the back was one big transparent plastic bag which I stepped on it and I was about to fall. The agent working until 5:00 pm that day was smoking some kind of weed you can smell it when you get close to office, also, he was distracted by his phone instead of his customer. Sincerely, Your Custumer

HAMID S. 
Clasificación:
1.0

It was outside at an emission testing center and was NOT where I had chosen to pick up. U haul changed locations on me. The check engine light came on second day and stayed on whole trip (12hrs) but uhaul said it was safe to drive.

DENISE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD N. 
Clasificación:
5.0

Corey was great

R J. 
Clasificación:
5.0

El cliente no dejó un comentario.

David Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
4.0

N/A - He was very friendly and helpful. Very prompt.

MADISON H. 
Clasificación:
5.0

Very good experience

TARA P. 
Clasificación:
5.0

Nothing. The customer experience was super smooth and the whole process was efficient and easy. I'm just sorry I didn't get the guy's name who helped me to call him out specifically.

DAVID N. 
Clasificación:
5.0

No problems here. Keep up the good work.

PAUL H. 
Clasificación:
5.0

Great customer service!

Christopher J. 
Clasificación:
5.0

It took me 1.5 hours driving all over town to return this trailer. I went to three different locations before I got rid of it. My agent in Jacksonville FL said I could drop it off at any location. That was INCORRECT. The first location would not accept anything but vehicles. The second one said they would take it but would make me pay a drop off fee. The 3rd one accepted it no problem. Ironically the 2nd location is where I selected to drop it off when I made my reservation. She did not have me on record, hence the drop off charge. Every agent in GA was helpful getting this resolved for me though.

WILLIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gaylord O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony F. 
Clasificación:
5.0

Staff was very friendly and knowledgeable at this location, I will definitely go back to this location, great experience!

EDWARD E. 
Clasificación:
4.0

With our business (designers) we frequently rent trucks - and rent from UHaul. This is the best location we have used.

SHERRI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD R. 
Clasificación:
4.0

The customer service person was very helpful and friendly.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krystal B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul H. 
Clasificación:
4.0

El cliente no dejó un comentario.

TAHA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS M. 
Clasificación:
1.0

Very poor. I supposedly left with a full tank, but after driving just 41 miles, it cost me $25 to refill. Then, when I mention this to them, they SIMPLY DO NOT CARE. They lost a customer today, and many more once I start spreading the word. Sad.

Jeff D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence L. 
Clasificación:
5.0

Check in person was terrific.

STEPHEN O. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHARON K. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELANIE F. 
Clasificación:
5.0

The rental was available on time, in clean condition. The two men that helped us change the time of pick-up the day prior and setviced us at pick-up were very friendly, knowledgeable and prompt with service. We will use this location again.

JOSEPH D. 
Clasificación:
3.0

Hard to access with larger trucks or trailers. Location is difficult to park in. Staff where very helpful Disappointed that I had to drive an additional 10 miles, and 30 min, out of the way for drop off when there where 2 locations much closer to return the rental. Would highly recommend adding a feature to return rentals to ANY uhaul rental location, regardless of rental type (I.e. 1 way rentals should be returnable at any location, not just 1 way rental stations) I does not make any scenes to drive across the city, into a diffrent county, just to return a rental.

Estiaan D. 
Clasificación:
5.0

The CSR who set us up with the UHaul was awesome! I'd recommend this location 10/10 times!!

joshua S. 
Clasificación:
5.0

Quick and easy! Great communication.

Marie Y. 
Clasificación:
5.0

Cory (I believe that was his name) went above and beyond when we picked up the truck. He was very helpful and upfront with the rental process and agreement.

Bradley G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENDA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latisha S. 
Clasificación:
5.0

Corey was very friendly and name the whole experience very smooth and quick. Definitely recommend

Jason G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald G. 
Clasificación:
5.0

Smooth and completed quickly.

Kevin P. 
Clasificación:
5.0

Sorry...did not get his name but the person working there was super friendly, professional, and efficient. This is not my normal place to rent from U-Haul but may have to change locations. Well done sir.

Mark G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candace M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda B. 
Clasificación:
5.0

A fast and efficient check in!

Gus O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dario J. 
Clasificación:
3.0

El cliente no dejó un comentario.

LINDA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROB A. 
Clasificación:
4.0

When I made the order website said I can return to any location. When I attempted to do so at a more convenient location it would not initiate the return and gave an error because my location wasn't what I originally indicated. Fortunately this location was manned and accepted the truck without issue.

Kevin J. 
Clasificación:
5.0

I highly recommend Ezmissions com Alpharetta, but steer well clear of U-Haul's terrible app. You will get out much faster dealing with a live human being. When I was trying to pick up my truck, it just hung with no indication of what it was doing nor how long it would take. Thankfully the representative at the location was able to help and got me on my way. When I tried to return the truck, it was even worse. I went through the return section on the app. I filled out the mileage and fuel level. It required a picture. I took the picture, the app spun and then returned to the take picture section. No indication of what the issue is at all. I tried for 20 minutes and finally gave up and just dropped off the keys.

CHRISTOPHER H. 
Clasificación:
5.0

Should advertise and pu list the phone # for the location

JAMES A. 
Clasificación:
5.0

Cory did a great job

Michael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES ARTHUR J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAID C. 
Clasificación:
2.0

Truck needed service. Blinkers/hazards didn't work. Loading lights didn't work. Very dirty in loading area as well.

Josiah H. 
Clasificación:
2.0

Could not find a easy place to unload trailer. Had to find block to keep trailer from rolling away. Could not find help to assist in dropping off trailer. Had to have me daughter help with the drop off conditions as my phone will not work

Kenneth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

shreyas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRELL S. 
No se han enviado comentarios para esta ubicación.

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