While there was a good set up and pick up, the drop off was less than ideal. I was made to feel foolish and belittled by the staff.Kevin J.
Customer Reviews for Ezmissions com Alpharetta
(Distribuidor de U-Haul del vecindario)
Alpharetta, GA 30009
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 4 p. m.
- Dom.: 9 a. m. - 3 p. m.
- 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
From my experience there is nothing that you can possibly do to improve. Justin gave me 150% customer service. The combination of great equipment and customer service is the reason I would always recommend this locationANA M.
The young man who did the work was outstanding and very courteous. He had quite a few things going on and handled it all perfectly.Jeffrey M.
Fully staff the location with a fleet of cargo vans for the weekends. Update the computer system at the location at 2015 Hembree Rd. Because the system will replace your reservation if you go one second past scheduled time. The customer service at this location is above and beyond.Glenn M.
Justin was very helpful and kind .Keyonna B.
El cliente no dejó un comentario.Leo D.
El cliente no dejó un comentario.ROB J.
El cliente no dejó un comentario.Kevin C.
Super helpful and really nice staffMartin V.
Cory is the best. Always wears a smile and is quick to help.Johniee N.
El cliente no dejó un comentario.Theodore C.
Very well informed customer service representative- very friendly and helpful.Peter R.
El cliente no dejó un comentario.Phillip B.
The clerk said I am close use the app to check in. I ask where to park the vehicle and gave a short answer like do block my bays. The clerk closing was not friendly. The check I process on the app did not work. Try to get a person at Uhall was a 30 minute wait. I used the web site to check in. Not a good check in processKENNETH M.
I ordered a truck, utility dolly and 2 furniture Dollie's. When I went to pickup the truck there were no dollies at all - for a move! No advance notice of equipment not being available and the pickup was after hours, so no one to talk to either!!Carolina D.
Wonderful experience and I would not choose any other company. Thanks for supporting my businessGlenn M.
El cliente no dejó un comentario.Thomas D.
El cliente no dejó un comentario.Louis E.
El cliente no dejó un comentario.Carlton G.
El cliente no dejó un comentario.Terry W.
El cliente no dejó un comentario.Robert D.
El cliente no dejó un comentario.Samuel J.
El cliente no dejó un comentario.Timothy H.
Personal and friendlymalik Y.
Extremely nice personnel at the location.DAVID A.
The left tail light on the trailer did not work and the rental agent told me I could take the trailer and it would be fine. Also I rented a 6x12 trailer and didn't realize that the opening on the trailer was only 4'-9â€ which was too small for the equipment I was picking up. I had to get another trailer from another rental company to complete my move. Also the cost of the equipment was more than I was told it would be on the websiteDennis T.
The truck had to be swept..Salvador G.
El cliente no dejó un comentario.WILLIAM M.
Well I wasn't expecting to pick up the truck at a carwash. But once I got over that surprise, the rest of the experience was top notch. The guy checked us out very quickly, and he was able to go get everything we asked for right away. He did a good job.Phillip D.
El cliente no dejó un comentario.SAMANTHA E.
El cliente no dejó un comentario.Nigel W.
El cliente no dejó un comentario.Wadia H.
El cliente no dejó un comentario.Phillip B.
El cliente no dejó un comentario.Samuel M.
El cliente no dejó un comentario.David H.
The gentleman that helped me, Cory, couldn't have been more helpful and friendly! GraciasPETER H.
Employee was polite and helpfulJohn M.
Service and equipment was excellent. A very pleasant experience.Liz S.
El cliente no dejó un comentario.Dean W.
El cliente no dejó un comentario.Hannah H.
After I fully loaded the trailer I noticed the left wheel was low on air pressure. I measured 12psi vs normal 30psi. I pumped up the tire to recommended level. As well, the condition of the tire was very poor with very little tread left and bald spots. This tire should be replaced immediately. Fortunately I was able to reach my destination without any issue. However this maintenance item simply should not be overlooked by Uhaul.Carlton G.
El cliente no dejó un comentario.Thomas L.
Trailer brakes were really bad. Need servicing asap.Scott C.
El cliente no dejó un comentario.Gregg P.
Blue tooth radio needed.William D.
El cliente no dejó un comentario.Jeffrey S.
El cliente no dejó un comentario.terry M.
My uHaul experience was wonderful! Corey Frazier, who was the manager at this facility did a great job of getting me into the truck I rented. He even pulled it out of the parking spot for me. He made the check out/check in process seamless! I can't thank him enough. Great facility!Donna R.
El cliente no dejó un comentario.Paul S.
El cliente no dejó un comentario.Dan D.
El cliente no dejó un comentario.Terry K.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.Anthony F.
El cliente no dejó un comentario.Wade L.
El cliente no dejó un comentario.Cash R.
They overcharged for gas, I return the truck in the same level of gas Even i showed the operator gas level before I picked it up and it was different from paper workMohammad M.
El cliente no dejó un comentario.ANDRE O.
Excellent serviceArun D.
Great servicePeter M.
El cliente no dejó un comentario.bruce J.
Great service! In and out. Very clean van. Team members on check-in and check-out were polite and provided invoice at check out.Ryan W.
El cliente no dejó un comentario.Lauren M.
El cliente no dejó un comentario.Kerry G.
El vehÃculo estaba limpio en la cabina del pasajero, pero estaba un poco sucio en la parte trasera, a mi no me afectÃ³ porque lo que cargue no era importante que estuviera bien limpio, pero para una otra persona tal vez serÃa un problema... En general excelente servicio y el sistema de entrega es genialCarlos C.
The person that checked me in at the UHaul on Hembree witht the locks was absolutely amazing, real patient and real kindEDITH M.
El cliente no dejó un comentario.BRUCE N.
El cliente no dejó un comentario.sheldon N.
El cliente no dejó un comentario.Chuck B.
I think it's perfect, quick and easy online self-return process, easy to return after hours. Definitely 5 stars from me, Thanks for the excellent service!Syed A.
El cliente no dejó un comentario.JACOB D.
I needed to switch from a furniture dolly to a regular one & it was the easiest switch - really A1 people hustling to get everyone serviced well and quickly!Colten S.
The attendant was helpful and he was very knowledgeable and even hitched us up.Benjamin H.
Poor customer service at location. I bought back the truck with the same gas level as when I picked up the truck and still got charged for gas. I can't believe this.Dushyanth K.
The employee there is VERY rude and did not stage my pickup correctly. I had a 7:30am pickup scheduled weeks in advance and even though they only open at 9:00AM they still had this scheduled as hand delivery so I had no way of using the truckshare app to pick up the truck outside of hours.Anthony V.
The man working the location was extremely rude. I normally do not give bad ratings but due to his customer service, I will not be using this location again.Jacob T.
Uhaul representative was very helpful. I was scheduled to pick up my truck at 12pm, but ran into some time constraints and called to ask to hold the vehicle until 1pm and he took care of it for me, so i wouldnt lose my reservation. great customer service.Bryan L.
El cliente no dejó un comentario.Joseph T.
Great customer service!Landon A.
El cliente no dejó un comentario.Greg L.
El cliente no dejó un comentario.Christopher M.
This location closes too early, 3 pm is very early for a weekend day.Robert N.
El cliente no dejó un comentario.Marty D.
Nothing. As long as you reserved what you need, the process is easy and Corey is super helpful! Will only rent from here in the future.Jason M.
El cliente no dejó un comentario.Nancy S.
El cliente no dejó un comentario.KENNETH M.
El cliente no dejó un comentario.CHRISTOPHER C.
The guys were awesomeDAVID M.
El cliente no dejó un comentario.Vadim B.
El cliente no dejó un comentario.JOSEPH K.
El cliente no dejó un comentario.VLADYSLAV V.
Dropped haul truck after hours. location is a little confusing because you drop the truck at the car wash next doo not at the address listed. Drop off process went smoother than the pick up!Anna S.
The parking was full and one staff mentioned that he had closed an hour before i got there and the other was kind and guided me to leave the truck there as it is and he took care of everything after i did my online drop off. That time the app worked fine.Ali M.
El cliente no dejó un comentario.Shantae S.
Contactless renting with my phone didn't work when I tried outside the moving truck good thing there was an attendant working that earlybruce B.
El cliente no dejó un comentario.Ryan F.
El cliente no dejó un comentario.Seth B.
Both the check-out and check-in processes were very efficient, particularly with the online technology / app. The price for rental was reasonable and the staff person who assisted us was quite accommodating. The one drawback is not having a customer service person with whom to speak when we had general questions. It was difficult to reach anyone by telephone and we never received a response when we texted the number provided in the automated voicemail. Otherwise, I would recommend this location for your moving and hauling needs.CLYDE Z.
Friendly and helpful staff.Glenn W.