It'd be easier if the vans were filled with gas. Having it half full makes it difficult to put the right amount in at the end of the rental to get it back to the correct amount.
KENNETH B.
Customer Reviews for Ezmissions com Alpharetta
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The app is extremely slow trying to check in the truck. It took over 20 minutes to get contacted to the app. We called customer service and Dylan was no help at all.
David A.Don't rent people equipment you wouldn't use yourself.
MARCUS K.There was no assistance on site and the check in proved to be slightly complicated
dana C.More help at busy times..
Raymond F.Keep up the Awesomeness!; I will surely Be back
Bobbie B.The unit I reserved was not on location when I arrived to pick it up. I had to call UHaul who directed me to an alternate location. In the future, it would be beneficial to advise a customer of equipment availability.
Mark G.Has much more of a tech feel to it. No real personal service.
Jeffery R.Super helpful and fantastic location
STEVE C.Best UHaul staff in any location I've been to.
Charles G.No comment
Shani M.Robert and his team do a terrific job.
John M.This location mileage rate is 20 cent per mile more than my neighborhood uhaul rate. The after hour drop off rules are a nightmare . Too much !
Pauline B.The truck had no loading ramp. It was missing and made loading very difficult and slow.
Richard K.I enjoyed the via-app experience of self pick-up and drop-off ! Everything went smooth, the van was clean and it drove well.
Pavel B.really quick and smooth process...very pleased!
Robert D.Change nothing ... the easiest trunk rental experience ever.
Todd Z.My attendant was just excellent. Friendly, knowledgeable, and efficient!
Stephen S.Great customer service at this location. Highly recommend.
DAVID A.Great service. Clean truck, he explained everything, easy pick-up process. Check out process after hours was a bit confusing but all worked out well.
Linda B.Longer hours would be good.
STEVEN S.Nothing!
Lawrence B.Our representative went far beyond what was expected. We encounter many issues with our hitch but he worked to resolve them. I have not had such fantastic customer service in a long time.
Gayle K.Fast and friendly service. 2nd time using this location and I'll definitely use them again!
Charles F.Great customer service at Ezmissions.
DAVID A.Nothing further to add. If it ain't broke don't try to fix it.
William L.Bueno
Mohammad Naiyer A.Location is convenient to GA400 and the pick up/drop off process is simple and quick.
Joseph T.Nothing. Both pickup & drop off were easy and equipment was clean and worked properly.
Charles F.Very easy and streamlined process from start to finish.
Jonathan T.Great location, very efficient, and gave great U-haul related advice on 12/20/22.
Thomas A.The person working there helped me unload the trailor, disconnect and check me out. This location was great.
Alan M.Robert does a great job at this site. Use it often.
John M.The interior surfaces of the truck were dirty and needed a good cleaning. Also no Bluetooth or any basic niceties during a 16 hour drive was really not fun.
NATALIE K.it was all good!
Brian P.The office manager was very kind and very pleasant. Thank you, Sherri
sherimar B.Nothing. Could not be more pleased.
Dan R.I hate it that I didn't get the man's name, but the guy running the show was a gem full of enthusiasm, valuable suggestions and general competency. I'm definitely going back to this location the next time I need anything!
kevin L.Very nice people
bruce P.The attendant was friendly and professional. Will certainly use again when needed A+
Joseph L.Make it simpler to pickup the truck using only a phone. Way too many steps to go through.
Jason A.Very helpful staff at both pick up and drop off locations. ¡Gracias!
randy B.It was the cleanest van I've rented and was on full on fuel, much easier to mange !
GERALD M.Excellent service. I did have a problem with getting the picture of the odometer to advance, so I had to hit continue at the bottom. Hopefully it went through.
Ed P.Office was an outside closet. It was acceptable since the weather was fine, but could be an issue in inclement weather
Michael S.Nothing!!! My move went according to a discussed, we'll mapped out strategy and executed plan.
William L.Everything went well.
Gustavo P.We called for a car dolly and provided rental agreement over the phone. When we arrived all paperwork was done. They hitched the trailer and we were on our way. Price was great and customer service was superb. We highly recommend.
Mike N.Have an actual office. The U-Haul people were GREAT!
Jorge B.Should've had same drop off location for truck & trailer so we dropped them both off there and shouldn't be charged for that. I informed original rental location that they both needed dropped at same location.
Walter F.The staff was very kind and knowledgeable. We appreciate them working with us.
Haleigh B.