Customer Reviews for Ezmissions com Alpharetta
(Distribuidor de U-Haul del vecindario)

992 comentarios

2015 Hembree Rd   Alpharetta, GA 30009

(678) 710-9604

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 9 a. m. - 3 p. m.
Horario especial
  • 7/4/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(678) 710-9604

2015 Hembree Rd
Alpharetta, GA 30009

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 9 a. m. - 3 p. m.
Horario especial
  • 7/4/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Keith L. 
Clasificación:
4.0

Service rep appeared short

malik Y. 
Clasificación:
5.0

Both guys were nice and made the process easy.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reza B. 
Clasificación:
4.0

We did not see any personnel at this location and we could not reach anyone by phone to request an extension of our reservation for a few hours because we were not allowed to move in to the apartment until after our scheduled return time. We were fortunate that the app worked for us to be a le to return the vehicle. The location was nice and right next to a gas station if your truck needs to be fueled.

Kimberly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashton J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ash S. 
Clasificación:
5.0

Everything went great. The trailer was good, the service was excellent, don't change a thing. My rental worked out great!

Christopher S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jason R. 
Clasificación:
3.0

Extremely helpful and very friendly. Extremely easy to complete rental

Ernestine D. 
Clasificación:
5.0

They were all nice at this location.

Trewayne G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Randy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan F. 
Clasificación:
5.0

Headlight nob was broken

Adam D. 
Clasificación:
5.0

The gentleman who handled the check in for picking up the truck (I think his name is Cody) was very efficient and professional. Overall an excellent experience.

Henry L. 
Clasificación:
1.0

Kid in the skinny jeans that drives a beat up red motorcycle is insanely rude. I know it's hard to find people but he is ridiculous. Weighing 140 pounds and being rude to strangers is a dangerous road my man.

chris J. 
Clasificación:
2.0

The personnel was very rude. There were no signs indicating where to park the truck, so when we pulled to the back, the personnel was just yelling at us even though there was nothing letting us know not to go to the back. He also yelled at us for taking photos/videos of the truck (without any damages!) for our own personal records.

Yen H. 
Clasificación:
5.0

Oh, just make sure we can open back door properly and I did come back to see how to adjust passenger side mirror…overall Great Experience I'll be back!!🤣😂😅

BobbyAnn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle L. 
Clasificación:
5.0

El cliente no dejó un comentario.

andrew N. 
Clasificación:
2.0

I dropped it off on a holiday, so no one was there, but the location was odd. I walked around the building multiple times looking for the office, but it apparently is just an emissions testing garage stall. They run emissions testing, car wash, and U-Haul?? I also had trouble with the online return app. It couldn't detect my location, and would not proceed further.

Norman J. 
Clasificación:
3.0

This location was 45 minutes from my preferred pickup location. I was changed to pick up here the day before pickup, and had already been changed once before. Wasted 1.5 hours of my time driving.

Nicholas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Toni H. 
Clasificación:
4.0

El cliente no dejó un comentario.

douglas P. 
Clasificación:
3.0

While there was a good set up and pick up, the drop off was less than ideal. I was made to feel foolish and belittled by the staff.

Kevin J. 
Clasificación:
5.0

From my experience there is nothing that you can possibly do to improve. Justin gave me 150% customer service. The combination of great equipment and customer service is the reason I would always recommend this location

ANA M. 
Clasificación:
4.0

The young man who did the work was outstanding and very courteous. He had quite a few things going on and handled it all perfectly.

Jeffrey M. 
Clasificación:
5.0

Fully staff the location with a fleet of cargo vans for the weekends. Update the computer system at the location at 2015 Hembree Rd. Because the system will replace your reservation if you go one second past scheduled time. The customer service at this location is above and beyond.

Glenn M. 
Clasificación:
5.0

Justin was very helpful and kind .

Keyonna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROB J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin C. 
Clasificación:
5.0

Super helpful and really nice staff

Martin V. 
Clasificación:
5.0

Cory is the best. Always wears a smile and is quick to help.

Johniee N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theodore C. 
Clasificación:
5.0

Very well informed customer service representative- very friendly and helpful.

Peter R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip B. 
Clasificación:
3.0

The clerk said I am close use the app to check in. I ask where to park the vehicle and gave a short answer like do block my bays. The clerk closing was not friendly. The check I process on the app did not work. Try to get a person at Uhall was a 30 minute wait. I used the web site to check in. Not a good check in process

KENNETH M. 
Clasificación:
2.0

I ordered a truck, utility dolly and 2 furniture Dollie's. When I went to pickup the truck there were no dollies at all - for a move! No advance notice of equipment not being available and the pickup was after hours, so no one to talk to either!!

Carolina D. 
Clasificación:
5.0

Wonderful experience and I would not choose any other company. Thanks for supporting my business

Glenn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlton G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Samuel J. 
Clasificación:
4.0

Great

Andre Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy H. 
Clasificación:
5.0

Personal and friendly

malik Y. 
Clasificación:
5.0

Extremely nice personnel at the location.

DAVID A. 
Clasificación:
1.0

The left tail light on the trailer did not work and the rental agent told me I could take the trailer and it would be fine. Also I rented a 6x12 trailer and didn't realize that the opening on the trailer was only 4'-9” which was too small for the equipment I was picking up. I had to get another trailer from another rental company to complete my move. Also the cost of the equipment was more than I was told it would be on the website

Dennis T. 
Clasificación:
4.0

The truck had to be swept..

Salvador G. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM M. 
Clasificación:
5.0

Well I wasn't expecting to pick up the truck at a carwash. But once I got over that surprise, the rest of the experience was top notch. The guy checked us out very quickly, and he was able to go get everything we asked for right away. He did a good job.

Phillip D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMANTHA E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nigel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wadia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

The gentleman that helped me, Cory, couldn't have been more helpful and friendly! Gracias

PETER H. 
Clasificación:
5.0

Employee was polite and helpful

John M. 
Clasificación:
5.0

Service and equipment was excellent. A very pleasant experience.

Liz S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hannah H. 
Clasificación:
5.0

After I fully loaded the trailer I noticed the left wheel was low on air pressure. I measured 12psi vs normal 30psi. I pumped up the tire to recommended level. As well, the condition of the tire was very poor with very little tread left and bald spots. This tire should be replaced immediately. Fortunately I was able to reach my destination without any issue. However this maintenance item simply should not be overlooked by Uhaul.

Carlton G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas L. 
Clasificación:
4.0

Trailer brakes were really bad. Need servicing asap.

Scott C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gregg P. 
Clasificación:
4.0

Blue tooth radio needed.

William D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

terry M. 
Clasificación:
5.0

My uHaul experience was wonderful! Corey Frazier, who was the manager at this facility did a great job of getting me into the truck I rented. He even pulled it out of the parking spot for me. He made the check out/check in process seamless! I can't thank him enough. Great facility!

Donna R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry K. 
Clasificación:
4.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wade L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cash R. 
Clasificación:
1.0

They overcharged for gas, I return the truck in the same level of gas Even i showed the operator gas level before I picked it up and it was different from paper work

Mohammad M. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANDRE O. 
Clasificación:
5.0

Excellent service

Arun D. 
Clasificación:
5.0

Great service

Peter M. 
Clasificación:
4.0

El cliente no dejó un comentario.

bruce J. 
Clasificación:
5.0

Great service! In and out. Very clean van. Team members on check-in and check-out were polite and provided invoice at check out.

Ryan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kerry G. 
Clasificación:
5.0

El vehículo estaba limpio en la cabina del pasajero, pero estaba un poco sucio en la parte trasera, a mi no me afectó porque lo que cargue no era importante que estuviera bien limpio, pero para una otra persona tal vez sería un problema... En general excelente servicio y el sistema de entrega es genial

Carlos C. 
Clasificación:
5.0

The person that checked me in at the UHaul on Hembree witht the locks was absolutely amazing, real patient and real kind

EDITH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

sheldon N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chuck B. 
Clasificación:
5.0

I think it's perfect, quick and easy online self-return process, easy to return after hours. Definitely 5 stars from me, Thanks for the excellent service!

Syed A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB D. 
Clasificación:
4.0

I needed to switch from a furniture dolly to a regular one & it was the easiest switch - really A1 people hustling to get everyone serviced well and quickly!

Colten S. 
Clasificación:
5.0

The attendant was helpful and he was very knowledgeable and even hitched us up.

Benjamin H. 
Clasificación:
2.0

Poor customer service at location. I bought back the truck with the same gas level as when I picked up the truck and still got charged for gas. I can't believe this.

Dushyanth K. 
Clasificación:
2.0

The employee there is VERY rude and did not stage my pickup correctly. I had a 7:30am pickup scheduled weeks in advance and even though they only open at 9:00AM they still had this scheduled as hand delivery so I had no way of using the truckshare app to pick up the truck outside of hours.

Anthony V. 
Clasificación:
2.0

The man working the location was extremely rude. I normally do not give bad ratings but due to his customer service, I will not be using this location again.

Jacob T. 
No se han enviado comentarios para esta ubicación.

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