Customer Reviews for East Windsor Auto
(U-Haul Neighborhood Dealer)

34 reviews

17 S Main St   East Windsor, CT 06088

(860) 254-7093

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(860) 254-7093

17 S Main St
East Windsor, CT 06088

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

I rented a trailer and the trailer and equipment was fine and had no problems. But the location at 17 S Main st. East Windsor CT. was terrible!!! The man running the place was completely unprofessional and very rude. I made a reservation online and that was the location the trailer was at closest to me. But the man at counter was not happy with having to deal with the rental process. He was curing under his breath, repeatedly stating how f’ing’ stupid this was (referring to the U-Haul rental process, I assume). While slamming everything around in his counter and giving a major attitude about having to deal with me the customer! I was a quite shocked and in most cases would have left without the services rendered. But I needed trailer so I stood there and took his abuse. Upon the return his frustrations had yet to subside. Still a very angry man!! My actual uhaul experience is OK. But as a reputable business, you should cut all ties with that location. Not to mention, the outside of the place is very rundown, and looks like a shut down old business!

Stephen Moriarty 
Rating:
5.0

Very helpful and friendly.

Suzette Babcock 
Rating:
5.0

Customer did not leave a comment.

George Grenier 
Rating:
5.0

I rented a trailer from East Windsor Auto in a snow storm. They went out of their way to ensure that they met my needs. My trucks, electric trailer light connections weren't working properly, which required East Windsor Auto personnel to lay in the snow and test the connections under the truck. Finding out that a fuze had blown, it was quickly replaced. Asking what I owed for this additional service, I was told to have a good day and drive safe. This type of service is hard to find. 14 degree weather, laying in the snow Thank you East Windsor Auto!

BRADLY WHEATON 
Rating:
5.0

The vehicle was in excellent condition - very clean, handled easily and ran well. The gentleman in the office, Mark, was very professional, helpful, and friendly. The fees were explained to me up front, so there were no surprises upon returning the vehicle. I would absolutely recommend this location to anyone looking to rent a U-Haul.

Eileen Berry 
Rating:
5.0

Customer did not leave a comment.

Christopher LaRosa 
Rating:
5.0

Very helpful team of folks at this pick up location.

Steve Hilliard 
Rating:
3.0

The people were good the owner walked me through the process which helped upon returning the truck . My only downfall is that lot had no lighting making it hard to take pictures. . I was ok with it but I could see that others may have an issue with Returns after hours ..

Todd Sidway 
Rating:
5.0

Customer did not leave a comment.

Dylan Tardif 
Rating:
3.0

Tenia la entrega programada para las 9 am y el encargado llego 45 minutos despues y tuve que esperar aun mas pues habia otro cliente que habia llegado primero. I had the delivery scheduled for 9 am and the manager arrived 45 minutes later and I had to wait even longer because there was another customer who had arrived first.

Jorge Prieto 
Rating:
1.0

the guy running the place is a disaster. I had a 9 am reservation, He showed up at 9:45 and I had to call him in. Very unprofessional and swearing during the process at the computer. He said he doesn't make enough and that Uhaul service is not worth it to him.

Brant Fahle 
Rating:
5.0

Customer did not leave a comment.

James Cornell 
Rating:
5.0

Customer did not leave a comment.

Christian Vogt 
Rating:
5.0

Customer did not leave a comment.

Sherpa Ngwangz 
Rating:
5.0

Was so easy to skip the counter is very fast love it they very pleasant

WANDA FIGUEROA 
Rating:
5.0

Customer did not leave a comment.

donna buxton 
Rating:
5.0

Super helpful. Nice people!

James Hatch 
Rating:
5.0

The owner of the shop went out of his way to help us. Very accommodating!

Raymond McGivney 
Rating:
5.0

Customer did not leave a comment.

shujah chaudhary 
Rating:
3.0

Customer did not leave a comment.

MATTHEW NASCIMENTO 
Rating:
5.0

Customer did not leave a comment.

Greg Rossano 
Rating:
5.0

Very professional. Good experience. Got me on my way quickly with no issues.

Douglas Isleib 
Rating:
1.0

Definitely don’t waste you’re time going to this location Ron is very unprofessional I don’t know how anyone who can run a business with his attitude claims he’s not a U-Haul employee and he doesn’t get paid enough so why offer the service at his location.

Tawan Taranto 
Rating:
4.0

first time using after hours pick up and drop off. It was a good experience and the truck was clean and nice to drive to pick up furniture. Thanks!

Sean Shimansky 
Rating:
4.0

Customer did not leave a comment.

james waibel 
Rating:
5.0

Customer did not leave a comment.

Richard Brewer 
Rating:
5.0

Customer did not leave a comment.

Jeff Thomas 
Rating:
5.0

Repair your computer system . Too many glitches and does not seem user friendly !!!!!

mark byczko 
Rating:
4.0

Customer did not leave a comment.

John Sugrue 
Rating:
5.0

Very good customer service and friendly. Thank you!

evette onye 
Rating:
5.0

Mattress bags were not available at this location

Helen Nguon 
Rating:
1.0

Honestly this experience was awful. It was so difficult to find the code and unlock the box and so much authentication that should have been done beforehand. Also I paid for a Dooley and there was not one provided. A total waste of time and money I will not be using uhaul again

Rebecca Feldman 
Rating:
1.0

When arrived no one was there, then when the employee arrived he was very rude. He said “ I don’t work for Uhaul, I’m just doing them a favor”

Asiana Pellerin 
Rating:
5.0

Customer did not leave a comment.

SALLY LISTON 
No reviews have been submitted for this location.

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