Comentarios de los clientes para East Avenue Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de East Avenue Self Storage

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DANIEL B.
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I've now used this location a half dozen times. They are great! Quick, efficient and pleasant.

WAYNE B.
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Worked out very well for me. I will rent that truck again

Mary H.
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I arranged everything through my iPhone. However, I had to make a few changes and contacted Customer service, he was very helpful. I haven't used U-Haul for over 30 years, it was easy and a smooth. Thank you for making my move easy.

JOHN A.
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Very friendly and helpful young man -very clean and well maintained yard - ice cold air conditioning. Would recommend to a friend. John

CYNTHIA M.
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My reservation was actually made at the U-Haul on Watt Ave. N.Highlands. Then the morning I was suppose to pick up the trailer they didn't have what I needed, so they reserved me one at the Northgate office. The reservation was wrong so they sent me to The El Camino office and they did not have what I needed. Finally the Lincoln office had what I needed. The person there was nice helpful and I would rent from here again, even though it is out of my way. If I had not found your Lincln office I would probably never rent from U-Haul again except in an emergency. I wasted hours on the problem of my reservation.

Thelma R.
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I really appreciated how efficient and knowledgeable the representative was. Will definitely use the service again. Thank you

DMITRIY S.
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I'm very satisfied with the UHAUL Campany .I was served in the office well ,next time i will go into this Campany

Justin B.
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El cliente no dejó un comentario.

Andrew M.
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El cliente no dejó un comentario.

DANIEL M.
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El cliente no dejó un comentario.

JASON H.
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El cliente no dejó un comentario.

MICHAEL M.
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El cliente no dejó un comentario.

Alfred M.
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El cliente no dejó un comentario.

Kathy A.
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Vehicle windshield was very dirty.

Connie A.
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El cliente no dejó un comentario.

HUMBERTO V.
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El cliente no dejó un comentario.

CRYSTAL C.
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El cliente no dejó un comentario.

Joel E.
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Can't think of any , customer service the best

RINA R.
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Staff was courteous and knowledgeable. Truck was in great condition, thank you

Gary R.
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El cliente no dejó un comentario.

PETER P.
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Very friendly, great customer service.

JOYCE H.
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Great onsite customer service!

John C.
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Employee attitude was curt

PAUL G.
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El cliente no dejó un comentario.

BETH C.
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Great place and super helpful employees

Kandi W.
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I was lied to by Griffith, he suggested that he would adjust the mileage rate slightly. Because they had only one 10 foot truck to rent and I would have to make several trips back to Sacramento. It bad enough I had to move the home of a deceased family member but to be hit with this astronomical fee is ridiculous. I took your employee at his word.. .

John B.
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Staff was very helpful and friendly.

LETHA B.
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Interior of truck smelled musty and old.

William E.
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I rented both a moving van and 10ft uhaul. Both we in great condition. The store clerk was extremely helpful!

Donna M.
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El cliente no dejó un comentario.

John M.
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Meet all my needs. Staff very professional. Thanks.

BRADFORD G.
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I was told my trailer would be delivered to the Auburn location. This did not happen. Also, the attendant did not tighten the ball clamp on the trailer during hook-up. I luckily have lots of trailer experience and could tell it was too loose and pulled over. Could have been a dangerous situation.

LELAND A.
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Customer agent who helped me was nice, thoughtful, and helpful.

Darrell S.
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Nothing

MARK B.
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The windows including windsheild were dirty, and smeared. Other than that everything was good.

MARIA V.
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Hector is a gem! Both professional and personable. Happily helpful and genuinely patient.

Humberto V.
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Counter guy was rude on drop off of truck needs to work on his customer service skills

MARTHA Z.
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El cliente no dejó un comentario.

KENT A.
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The Uhaul Web site was down so I couldn't pick up my truck at my 8 am scheduled time. Thank you Hector for opening up early to take care of me!

Kent R.
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Reserved a 6x12 in Fresno and the day before we were to pick it up they called and said it wasn't available. Poor business practices.

Daniel S.
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El cliente no dejó un comentario.

MARCI M.
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The service was wonderful. Front desk clerk was extremely kind and pleasant. I would absolutely go out of my way to drive a little further, to rent from them. Super happy with my experience.

Skyler B.
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El cliente no dejó un comentario.

Daniel S.
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Keep on doing what you're doing

Mary O.
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Service is awesome here! Love love love them....\

Smith L.
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Guy who checked the van out was friendly and professional. The guy who I returned it to had a snippy little attitude. So, 50/50.

steve M.
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Extremely helpful and courteous

Richard T.
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Again. I can't say enough good things about how the facility in Lincoln Ca. East Ave. treats it's customers. The equipment was just what I needed and the folks there are very knowledgeable and friendly. My return location, Gold Beach, Oregon, is also just as professional.

Edward P.
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El cliente no dejó un comentario.

Olivia G.
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guy at the front desk was rude and it ended up being extremely expensive even though they say it's 19.95$ a day

Valerie A.
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El cliente no dejó un comentario.

Robert L.
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El cliente no dejó un comentario.

BRANNEN S.
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The store was great, but I wish it were closer to my initial request. Otherwise, 100% A+ service!

LYN H.
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Professional, great service

NATALIE B.
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The guy gentlemen up front was so helpful and friendly

GABRIEL D.
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El cliente no dejó un comentario.

RACHEL G.
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El cliente no dejó un comentario.

Michael Q.
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El cliente no dejó un comentario.

Connor M.
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El cliente no dejó un comentario.

James M.
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This rental experience was amazing. The facility was clean and the rental process was efficient. Amazing customer service!! I don't need to rent trucks too often, but when I do, it will be at East Avenue Self Storage in Lincoln!!

Kate H.
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El cliente no dejó un comentario.

Crystal R.
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El cliente no dejó un comentario.

Allayna L.
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El cliente no dejó un comentario.

Jared S.
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El cliente no dejó un comentario.

Aurora N.
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Griffith, worker at Uhaul in Lincoln, Ca was efficient, professional and patient

Rory D.
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El cliente no dejó un comentario.

steve W.
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Great help with drop off and took COVID precautions with mask and gloves

John P.
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Person working there was mad and complaining because they had me drop the truck there. Said he didn't have room on the property for it. As a customer that is not my issue but an internal U-Haul issue.

Jaclyn D.
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El cliente no dejó un comentario.

Gregory J.
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Fully disclose all add on charges.

Jaren T.
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I had a terrible experience at this location! The guy was extremely rude and lazy. The parking lot is a pain to get in with a crew cab truck with a trailer and the guy that works there did not help until I literally had to ask twice for help and he finally came out after I was unhooking the trailer. I'm leaving a review because I tried coming back for the second time to get another trailer despite the crappy customer service well again I got the same guy! So I asked about a trailer and he said he had the one I needed and The online Page said They had one also and online it said it can be dropped off at another location. Well he told me I can't use it because I'm not returning it back to him that that trailer is strictly to be returned to that store. So he was so nice to look for another location a hour and a half that closes before I could ever get there. Then reserves a trailer for me at another location without telling me! I wish I knew his name so I can blast him. He also would not let me speak to a manager. This employee was at work on May 8th at 2:30pm at that location so hopefully management can teach him proper customer service.

Joe P.
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El cliente no dejó un comentario.

Richard L.
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Customer Service was Excellent! Truck was ready and process a breeze. Thank You!

Anne H.
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El cliente no dejó un comentario.

Richard C.
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Not with Griffith behind the counter. The guy is rude to customers..Although Hector was very accommodating

Richard L.
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Great customer service from reservation to returning of vehicle!

Kimberly R.
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Great office staff, Griffith was knowledgeable and personable,!

Jesus R.
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El cliente no dejó un comentario.

Richard T.
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Second time using this service and planning one more trip. Can't think of anything to recommend changing. Flawless.

Carolyn S.
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El cliente no dejó un comentario.

Emily J.
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El cliente no dejó un comentario.

Joey N.
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Great place to get your u-haul supplies!! Friendly and always available.

Steven A.
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El cliente no dejó un comentario.

Diana K.
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Griffith or the guy up at the front desk is pretty amazing. He can juggle so much under pressure of people waiting and still maintain a great friendly happy demeanor making the experience memorable. He is so busy, I returned the truck early and he was sweeping out a truck. He deserves kudos.

Anterpreet D.
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The uhaul truck itself was not comfortable to drive. It gas and brake pedal were not smooth and the truck was very rough to drive. I have rented a lot of uhaul but this was a bad truck to drive.

Thomas P.
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El cliente no dejó un comentario.

Joey N.
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Great Service and always available trucks!!

Tim M.
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The truck we borrowed smelled of smoke. It was really bad. I think in the future you should have a no smoking rule in your rentals.

Renee S.
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El cliente no dejó un comentario.

Rodney B.
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El cliente no dejó un comentario.

Travis C.
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Excellent customer service, great pricing and amazing cookies.

jim R.
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El cliente no dejó un comentario.

Joyce C.
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El cliente no dejó un comentario.

Mary O.
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Always an awesome experience!!!

Steven C.
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El cliente no dejó un comentario.

Yoselin P.
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Excellent customer service, flexible business hours. They explain everything about the rental for those of us that have never rented a uhaul before...

Edward D.
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El cliente no dejó un comentario.

Michael R.
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The fella working the counter was just great! I'm planning a move across country after the first of the year and he showed me all my options as far a rental trucks and trailers go and even printed them out for me. You should have one of him in every u-haul location.

Shane P.
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El cliente no dejó un comentario.

Joseph D.
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I paid $10.75 to use two (2) blankets for two days.

No se han enviado comentarios para esta ubicación.

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